Office 356 Administrator

The Junior Executive – Billing plays a supporting role in the Commercial Department, assisting in basic billing documentation, logsheet collation, cheque deposit coordination, and data upkeep. The role ensures foundational billing tasks are completed timely and helps maintain clean records to support the department’s overall monthly billing targets.

📚 Education & Skill Requirements

• Familiar with Excel, PDF editing, and scanning

• Basic knowledge of GST, billing terminology

• Good discipline in documentation and communication (English or Hindi)

________________________________________

🔧 Key Responsibilities

📑 Billing Support & Documentation

1. Assist in collecting data and log sheets from internal teams

2. Help prepare basic RA/proforma invoices as per format

3. Print, scan, and file billing copies (soft & hard copy)

4. Courier or hand over bills via office boys for submission

📋 Log sheet & Record Keeping

1. Update and maintain log sheet records in Excel

2. Help prepare deduction templates for operator and breakdown

3. Assist in preparing billing compliance folders and GRNs

🧾 Cheque Coordination & Deposit

1. Collect cheques from admin team or site

2. Ensure timely deposit in bank or handover to accounts team

3. Maintain daily tracker of cheque pickup/deposit

📊 Reporting & Follow-up

1. Submit daily task update on group by EOD

2. Report pending work or delays to Executive / Sr. Executive – Billing

3. Keep records ready for audit and HOD reviews

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

• At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

Customer Relationship Executive : 

We are looking for a results-driven fresher and (1+ years of experience) to be responsible for designing, running tests on software usability and should be able to visit the client base(delivery and support). The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.

To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the software tester should be result-driven, have good communication skills, and have up-to-date knowledge of software programming and software test design.

Software Tester Responsibilities:

●Review software requirements and prepare test scenarios.

●Executing tests on software usability.

●Analyzing test results on database impacts, errors or bugs, and usability.

●Preparing reports on all aspects related to the software testing carried out and reporting to the design team.

●Interacting with clients to understand product requirements(including visiting the client's base whenever required).

●Participating in design reviews and providing input on requirements, product design, and potential problems.

Software Tester Requirements:

●A bachelor's degree in computer science or a related field(Preferably male candidate).

●Up-to-date knowledge of software test design and testing methodologies.

●Understanding of open source projects like ERP, CRM, HRMS, Industry 4.0, etc

●Working knowledge of test techniques and compatibility with various software programs.

●Working knowledge of programming.

●Excellent communication and critical thinking skills.

●Good organizational skills and a detail-oriented mindset.

📌 Detailed Job Description – US & Canada Logistics Expert

Position Title: US & Canada Logistics Expert

Location: Mohali Punjab

Department: Logistics & Operations

Employment Type: Full-Time

Reporting To: Operations Manager / Client Account Manager

Role Overview

The US & Canada Logistics Expert will be responsible for managing end-to-end logistics operations for North American clients, ensuring timely dispatch, accurate tracking, efficient load planning, carrier coordination, documentation accuracy, and customs compliance. This role requires strong operational knowledge of US & Canadian logistics, including ACE/ACI customs processes, FTL/LTL shipments, and freight forwarding coordination.

You will serve as the bridge between shippers, carriers, and customs brokers while maintaining a high level of client satisfaction through effective communication and 24/7 operational support.

Key Responsibilities

• 1. Dispatch & Daily OperationsAssign loads to carriers/drivers based on capacity, location, and schedule.
• Monitor pickup and delivery timelines, ensuring on-time performance (OTP ≥ 95%).
• Maintain communication with drivers for real-time updates.
• Record daily activities in TMS and provide EOD reports to clients.

• 2. Track & TraceProactively track shipments (FTL, LTL, Intermodal, Parcel) across US & Canada.
• Contact drivers/carriers every 2–3 hours for status updates.
• Provide clients with real-time visibility of their shipments.
• Identify exceptions (delays, route changes, breakdowns) and escalate promptly.

• 3. Load Planning & Carrier RelationsExpert knowledge of Load board and arrange loads for trucks
• Plan efficient load assignments considering cost, service levels, and regulations.
• Build and maintain strong relationships with carriers and owner-operators.
• Negotiate freight rates, spot rates, and accessorial charges.
• Maintain a carrier database for recurring business.

• 4. Documentation & Customs SupportPrepare Bills of Lading (BOL), Commercial Invoices, Packing Lists, and PODs.
• Support US brokers with ACE (Automated Commercial Environment) entries.
• Support Canadian brokers with ACI (Advance Commercial Information) filings.
• Ensure accurate HS codes, NAFTA/USMCA compliance, and duty/tax calculations.
• Maintain audit-ready documentation as per CBP (US Customs) & CBSA (Canada Border Services) requirements.

• 5. Freight Forwarding CoordinationCoordinate with international freight forwarders for air & ocean shipments.
• Manage bookings, container tracking, and export/import paperwork.
• Ensure smooth coordination between first-mile, main leg, and last-mile partners.
• Handle exceptions such as rollovers, customs delays, and port congestion.

• 6. Customer & Stakeholder SupportAct as the first point of contact for shippers, carriers, and customs brokers.
• Provide 24/7 coverage (rotational/night shifts) aligned with North American time zones.
• Resolve escalations (missed pickup, damage, misrouted cargo).
• Provide proactive communication to clients for all key milestones.

• Key Performance Indicators (KPIs)On-Time Dispatch & Delivery: ≥ 95% loads dispatched/delivered on schedule.
• Tracking Accuracy: ≥ 98% tracking updates captured in TMS within SLA.
• Documentation Accuracy: ≥ 99% error-free BOL, invoices, and customs filings.
• Carrier Retention: Maintain ≥ 90% repeat carriers for regular routes.
• Customer Satisfaction (CSAT): ≥ 4.5/5 rating from client feedback.
• Issue Resolution TAT: 90% of escalations resolved within 1 business day.

• Required Qualifications2–5 years of relevant experience in US/Canada logistics (dispatch, brokerage, freight forwarding, or customs).
• Strong knowledge of FTL, LTL, Intermodal, and Cross-Border logistics.
• Familiarity with TMS software (McLeod, Rose Rocket, MercuryGate, Truckstop, DAT).
• Understanding of ACE/ACI filing processes and cross-border compliance.
• Excellent English communication skills (written & verbal).
• Proficiency in MS Excel, Google Workspace, and logistics systems.

• Preferred SkillsExperience with freight brokerage or 3PL operations.
• Knowledge of USMCA/NAFTA trade compliance.
• Exposure to air/ocean freight forwarding documentation.
• Ability to work night shifts to support North American business hours.

• Why Join Us?Opportunity to work with leading US & Canadian logistics companies.
• Gain cross-border expertise in freight, dispatch, and customs compliance.
• Fast-track career growth with global exposure.
• Competitive salary, shift allowance, and performance bonuses.

Senior BI Engineer

📍 Location: BHive Bangalore, India

💼 Department: Technology – Data

🚀 Experience Level: Senior

About the Role

Mumzworld is scaling fast, and data is central to our success.

We are looking for a Senior BI Analyst to join our data team and help drive business insights, storytelling, and decision-making through high-quality analytics and reporting.

This is a high-impact role, reporting directly to the Head of Data, and working cross-functionally with business teams, product managers, and engineers to transform data into actionable intelligence.

You will not only deliver robust dashboards and deep-dive analyses but also help define metrics, improve data literacy across the company, and ensure that our analytics layer is consistent, trusted, and scalable.

You will also leverage Generative AI tools to boost productivity, streamline reporting workflows, and enhance collaboration.

Key Responsibilities

• Deliver Impactful Insights

Build, maintain, and optimize dashboards, reports, and deep-dive analyses to support critical business decisions.

• Create Impact Dashboards with Storytelling

Design dashboards that not only show data but tell a clear story — highlighting insights, business implications, and actions.

• Define and Standardize Metrics

Work closely with stakeholders to define KPIs and ensure consistency in metrics across business domains.

• Model for Analytics Needs

Collaborate with data engineers and modelers to ensure data structures (in bronze, silver, gold layers) are optimized for reporting and analytical needs following medallion architecture principles.

• Drive Business Conversations

Translate business questions into clear analytical deliverables; turn data findings into actionable insights and business narratives.

• Ensure Data Quality & Trust

Validate data accuracy and drive initiatives to improve data reliability across all reports and dashboards.

• Leverage Gen AI for Productivity

Promote the use of Generative AI tools to accelerate report building, automate documentation, and summarize insights faster.

• Advance Data-Driven Culture

Conduct workshops, share knowledge, and uplift the organization’s data literacy and self-service capabilities.

• Support Data Science Projects

Partner with the data science team to ensure BI foundations support predictive models, experimentation, and advanced analytics initiatives.

What We’re Looking For

• 5+ years of experience in business intelligence, data analysis, or analytics roles.
• Expertise in BI tools like Looker, Power BI, or Tableau.
• Strong SQL skills to extract, transform, and analyze large datasets.
• Solid understanding of data modeling principles (especially star schema and medallion architecture).
• Understanding of incremental load vs full load strategies, and a passion for building your own scheduled queries and data refreshes.
• Experience working with cloud data warehouses like BigQuery or Snowflake.
• Strong business acumen with the ability to translate data into business value.
• Experience building self-service datasets, semantic layers, or LookML models is a plus.
• Excellent communication skills — able to present complex findings in a clear and actionable way.

Nice-to-Have

📅 E-commerce experience – Familiarity with product, customer, and order data structures.

🤖 Experience with dbt Cloud and modern analytics stacks.

📈 Exposure to data governance, catalogs, or metadata management tools.

🖥️ Experience with GitHub for version control in analytics workflows.

🌐 Understanding of privacy, GDPR, and data compliance best practices.

Who You Are – Soft Skills & Personality

We’re looking for a curious, business-savvy, and detail-driven BI analyst who thrives in a fast-paced, collaborative environment.

👤 Structured & Organized – You design with clarity, document your work well, and maintain consistency across reports and analyses.

💬 Collaborative Communicator – You work well with both technical and business stakeholders.

🚀 Results-Oriented – You focus on delivering impactful insights that drive business outcomes.

🧬 Analytical & Curious – You dig deep into data, question assumptions, and continuously look for improvement opportunities.

🤝 Team Player – You support, teach, and uplift others across the organization.

If you’re passionate about turning data into impact, scaling analytics, and building a data-driven culture, we’d love to hear from you.

Job Description - Content Writer:

An Executive of Corporate Communication team is required to communicate with all the levels of the organization, understand requirements and work with different verticals of the company to deliver clear communication as per business requirements. An understanding in branding is crucial to the success of this role and to adhere to the brand guidelines of FAI.

Competencies

• Gather stakeholder feedback on corporate brand & organization awareness levels using various modes of media and personal interaction.
• Analyze the voice of stakeholders and feed into a concise communication plan to convey the same.
• Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time and brand standards and displays concern in case of deviation.
• Is open to feedback, different perspectives and ideas, and constantly improving one’s craft based on the feedbacks and discussions.
• Possesses excellent verbal and written communication skills to interact with all India-based business verticals as well as offshore partners.
• Must also display excellent inter-personal skills required to interact with colleagues including different teams, SMTs, offshore partners etc. for understanding business requirements and communicating the same.
• Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others’ views.

Technical Skills

• Should be familiar with the ethos of marketing & branding.
• Should have excellent creative writing skills.
• Should be well versed with both short form and long form copy.
• Should have a relatively good understanding of social media channels and be able to craft clear, precise copy for the same.
• Should be aware of or willing to learn about emerging trends in corporate communication.
• Would be required to gather information & be aware of data gathering sources, techniques etc.
• Should be able to understand and work with relevant SOPs.
• Should be able to identify key messages and develop communication plan/campaigns accordingly.
• Should be able to articulate presentations for strategy & draft communications as per the requirements.

Qualifications

Graduate from any discipline with a strong portfolio. Relevant experience of 5 - 10 years will be preferred.

Your job responsibilities include

·         Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.

·         Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.

·         Communicating with end-users to fully understand client expectations.

·         Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.

·         Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.

·         Managing technical delivery of integrations and custom extensions.

·         Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.

·         Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.

·         http://salesforce.com/" target="_blank">Salesforce.com setup, configuration, customization, data migration, and deployment of applications to http://force.com/" target="_blank">Force.com platform

· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.

Who you are

·         4+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 6 months to 1 year of hands-on experience in Salesforce Lightning development.

·         Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework.

·         Solid experience in Lightning component development and Salesforce customization.

·         Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform

·         Minimum of 6 months Lightning Component development experience.

·         Minimum of 6 months experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.

·         Minimum of 6 months experience with Lightning Design System framework.

·         JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS

·         Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.

·         Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)

·         Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable

·         Strong knowledge of Agile methodology

·         Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML

·         Experience in SFDC customization, integration, and administration

·         The ability to lead workshops and provide direction to your team members

·         Excellent communication and presentation skills

Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.

Total Exp: 4-8 years

Minimum 1+ year experience in .Net Core is a must

Mandatory skills:.net Core, Web API, Entity Framework & Database(SQL server)

• Utilize established development tools, guidelines and conventions for above skill set.
• Design, code and test new Web Software applications.
• Maintain existing software systems by identifying and correcting software defects and enhance functionalities.
• Enhance existing systems by analysing business objectives.
• Create technical specifications and test plans.
• Prepare action plans and identify areas for modification and improvement.
• Develop skills in new technologies.