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We are looking for a motivated and detail-oriented Technical Support Engineer to join our team at Blue PMS Software Solutions Pvt Ltd.
In this role, you will help configure software systems, support customer onboarding, troubleshoot technical issues, and assist with software integrations. You will work closely with clients and internal teams to ensure smooth product setup and customer satisfaction.
Key Responsibilities:
• Configure software systems based on customer requirements
• Assist in software setup, onboarding, and configuration
• Troubleshoot technical issues and support customers
• Coordinate with internal engineering teams to resolve issues
• Support API integrations and system connectivity
• Document technical issues and implementation updates
Required Skills:
• Basic understanding of Windows, software installation, and networking
• Knowledge of PowerShell, SQL, or any programming language is a plus
• Good troubleshooting and problem-solving skills
• Strong communication and willingness to learn
Eligibility:
• BCA, B.Sc, Diploma, or related fields
• Or Any 3 Years Graduation or Diploma with Computer Skills
Location:
Chennai (Hybrid)
Apply here:https://connectsblue.com/jobs/787/technical-support-engineer-fresher-at-blue-pms-software-solution
C++Responsibilities :
- Develop server side applications in C++
- Contribute in analysis based on requirements. Analysis can be in the form of research and producing Proof of Concepts.
- Produce documents and specifications wherever required.
- Work collaboratively with other developers and QA engineers to deliver the solutions.
Docker
Kubernetes· Strong knowledge on Windows and Linux
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps
• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.
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