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We are looking for a motivated and detail-oriented Technical Support Engineer to join our team at Blue PMS Software Solutions Pvt Ltd.
In this role, you will help configure software systems, support customer onboarding, troubleshoot technical issues, and assist with software integrations. You will work closely with clients and internal teams to ensure smooth product setup and customer satisfaction.
Key Responsibilities:
• Configure software systems based on customer requirements
• Assist in software setup, onboarding, and configuration
• Troubleshoot technical issues and support customers
• Coordinate with internal engineering teams to resolve issues
• Support API integrations and system connectivity
• Document technical issues and implementation updates
Required Skills:
• Basic understanding of Windows, software installation, and networking
• Knowledge of PowerShell, SQL, or any programming language is a plus
• Good troubleshooting and problem-solving skills
• Strong communication and willingness to learn
Eligibility:
• BCA, B.Sc, Diploma, or related fields
• Or Any 3 Years Graduation or Diploma with Computer Skills
Location:
Chennai (Hybrid)
Apply here: https://connectsblue.com/jobs/788/software-consultant-at-blue-pms-software-solution
Location: Chennai (Hybrid)
Commitment: Minimum 2 Years (Excluding 3 months of Probation)
Experience Level: Fresher / Entry Level
Job Overview:
We are looking for a skilled and versatile System Administrator with strong expertise in Windows and Linux environments, along with working knowledge of cloud infrastructure, cybersecurity, automation, and AI/ML systems.
The ideal candidate should be capable of handling enterprise IT infrastructure, supporting multi-cloud environments, and contributing to AI/ML deployment and integration activities. Strong communication skills and the ability to collaborate with technical and client-facing teams are essential.
Key Responsibilities:
- Manage and maintain Windows and Linux server environments ensuring stability, performance, and security.
- Support deployment, configuration, and administration of IT infrastructure components across on-prem and cloud environments.
- Monitor system health, troubleshoot issues, and ensure high availability of services.
- Work with cloud platforms such as AWS, Microsoft Azure, and Google Cloud.
- Assist in implementation of security solutions including IAM, firewalls, endpoint protection, and SIEM tools.
- Develop and maintain automation scripts using Python, PowerShell, or JavaScript.
- Support deployment and integration of AI/ML models into production environments.
- Collaborate with engineering and development teams to optimize infrastructure and application performance.
- Participate in technical discussions, documentation, and client support activities when required.
Required Skills & Qualifications:
- Strong knowledge of Windows and Linux system administration.
- Good understanding of networking, servers, and cloud fundamentals.
- Experience or exposure to AWS, Azure, or GCP.
- Proficiency in scripting languages such as Python, PowerShell, or JavaScript.
- Basic understanding of cybersecurity principles and system hardening.
- Familiarity with AI/ML concepts and deployment workflows is an advantage.
- Strong analytical and troubleshooting skills.
- Excellent verbal and written communication skills.
Preferred Qualifications:
- Experience with virtualization and containerization (VMware, Docker, Kubernetes).
- Knowledge of CI/CD pipelines and DevOps practices.
- Exposure to MLOps concepts and model deployment workflows.
- Understanding of monitoring tools and logging systems.
- Experience working in hybrid or enterprise IT environments.
What We Offer:
- Exposure to enterprise-level infrastructure and cloud environments.
- Opportunity to work on real-world AI/ML integration projects.
- Structured career growth into Cloud, DevOps, Security, or AI/ML engineering roles.
- Collaborative work environment with hands-on learning opportunities.
- Competitive compensation and long-term growth path.
Who Should Apply:
- Freshers or candidates with up to 2 years of experience.
- Candidates passionate about system administration, cloud computing, and AI/ML.
- Individuals eager to work in infrastructure-heavy, production environments.
- Strong communicators who can work in team-oriented and client-facing roles.
Responsibilities :
- Develop server side applications in C++
- Contribute in analysis based on requirements. Analysis can be in the form of research and producing Proof of Concepts.
- Produce documents and specifications wherever required.
- Work collaboratively with other developers and QA engineers to deliver the solutions.
· Strong knowledge on Windows and Linux
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps
• Provides remote planning (design), implementation and/or administrative support on Dell server and storage products involving software. • Performs initial installation, implementation, customization, integration and outline orientation for the customer. • Works closely with other Dell teams, account team and Customer.
Essential Skill Requirements: • Understanding of compute environment eco system • Dell PowerEdge Servers & modular server – planning, implementation and/or administrative • Dell Power Vault – MD / ME4 series storage planning, implementation and/or administrative • Dell Storage – NX, SC Series storage planning, implementation • Experience with basic network switch technologies (Ethernet, Fibre Channel) IP networking and L2 switches. • Operating system installation and configuration: o Windows Server (inclusive of Hyper-V clustering) o VMWare ESXi and virtualization o Red hat Linux • Possesses file, P2V and/or V2V migration experience will have an added advantage.
Desirable Requirements: • Customer Service skill. • Stakeholder management. • Possess excellent problem solving, communication and organizational skills • Flexibility, dependability and have excellent time management skills • Good presentation skills • Analytical, articulate, results-oriented and able to provide excellent follow-ups. • Strong technical aptitude. • Ability to multi-task and influence others to achieve results. • Possesses Professional certification from Cisco/VMWare/Microsoft/Red Hat/Cloud will have an added advantage.


