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IT Senior Manager Requirements:
• A bachelor's degree in computer science or a related field.
• A master's degree in computer science is preferred.
• Proof of continued education, such as software certifications, is desirable.
• Experience with ERP, CRM, Business Intelligence, Warehouse Management (WMS)/Supply Chain Management (SCM), Cloud Storage (Azure/AWS), DAM, MS 365, Marketing Automation and other business applications
• Knowledgeable in successful API integration of CTI and other communication technologies like whatsapp with business applications
• Identifying vendors, developing SOW and wireframes, successfully managing projects to completion for Websites (js/node/react/shopify/wordpress etc) and application development
• Use of low code/no node application development in MS platforms would be desirable
• At least 3 to 5 years of experience.
• Excellent written and spoken communication and interpersonal skills.
• Strong leadership and project management skills.
• Solid analytical and problem-solving skills
Overseeing all technology operations including Software, Networking, Hardware and Security along with evaluating them according to established goals.
• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management with plans for redundancy, zero to no downtime and constantly improving business operations and processes
• Analyzing the business requirements of all departments to determine their technology needs.
• IT Head manages and supervises an organization's technical operations which includes overseeing IT department employees and ensuring all technology. systems and applications support the organization's goals and objectives.
• IT Head should have in-depth knowledge of new software development, be able to prepare Wireframe design & Architecture, able to design and describe SOW for all new IT software development.
• Overseeing all IT operations infrastructure.
• Developing, implementing, and evaluating IT projects in line with organizational objectives.
• Liaising with other departments to determine and address their IT needs and requirements.
• Managing and supervising employees in the IT department.
• Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.
• Proposing strategic solutions and recommending new systems and software.
• Preparing financial budgets and performance reports.
• Building and maintaining relationships with external advisors and vendors.
• Ensuring reported issues are resolved promptly
An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L3 - Exchange Server" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune !!!
Position: Technical Support L3 - Exchange Server
Must Have Skills
Exchange Server, O365
Experience Level: 4+ Years
Required Skills
- Knowledge of Exchange Management & troubleshooting.
- Knowledge of Office 365 Management & troubleshooting.
- Knowledge of Active Directory management & troubleshooting.
- Knowledge of mail routing and client connectivity.
- Knowledge of Back up configuration & troubleshooting.
- Well versed with Windows event log & analysis.
- Enthusiasm for learning new skills.
- Good communication skills - both written and verbal.
- Passion for providing exceptional service to customers.
- Strong sense of ownership and accountability.
- Strong work ethics.
Roles & Responsibility:
- Expert knowledge of Exchange 2010, 2013, 2016, and 2019 its troubleshooting.
- Advanced Knowledge of handling Office 365 issues.
- Advanced Knowledge of Active Directory Replication, Permission Management, Group Policy, and troubleshooting will be added advantages.
- Must have a minimum of 4 years working experience and intimate proficiency with Microsoft Exchange 2010, 2013, 2016, and 2019 administration and troubleshooting in a large-scale multi-site environment.
- Must have skills in deploying Exchange in a large enterprise environment.
- Knowledge of Exchange Hardening.
- Expert knowledge of mail flow and third-party smart host filtering.
- Expert knowledge of Outlook and OWA configuration and troubleshooting.
- Expert knowledge in Troubleshooting issues by checking Exchange Logs and Windows Event Logs.
- Advanced knowledge in a clustered environments (Windows Cluster / DAG).
- Expert knowledge in Backup Applications with respect to Active Directory and Microsoft Exchange 2010, 2013, 2016.
- Good to have knowledge of Azure.
Employment Mode: Permanent Opportunity
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Pune - Hinjewadi Phase 2
An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!
Position: Technical Support L2
Qualifications: Any graduate/Diploma
Experience: 2+ yrs
Job Description
- Troubleshoot Microsoft Office Products (O365)
- Windows 10 desktop issues
- Windows updates and driver issues
- Basic concepts of networking
- Ping
- DNS
- Web Browser Troubleshooting
- RingCentral Phone Systems
- Excellent Communication Skills
- Excellent Customer Service
- Outlook Troubleshooting.
- Third party application installation and troubleshooting (using reference guide)
Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.
Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)
Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.
Notice period – Max 60 days
Interview Mode: Face to Face on 20th August 2022