
Tech Support Engineer Job Description Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership. To meet the qualifications specified: 1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement. 2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage. If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application. Roles and Responsibilities Technical Expertise: Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends. Customer Support: Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers. Documentation and Reporting: Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics. Quality Assurance: Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment. Tech Support Engineer Job Description Communication Skills: Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving: Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary. Compliance and Security: Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information. Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR , DLP Tools , Firewalls , VMware/ Citrix workspace Client setup troubleshooting , Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.

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As a Digital Marketing Manager at Brainstorm Force, you’ll be responsible for planning, leading, and optimizing multi-channel marketing initiatives that directly impact our growth.
You will own key marketing channels, manage end-to-end campaigns, and guide a small team of cross-functional collaborators to improve performance.
Why You’ll Love Working With Us
- Remote work
- Flexible working hours
- Competitive pay
- Paid time off
- Allowances for setting up workspace
- Excellent work-life balance
- Career growth opportunities
Your role bridges hands-on execution (experiments, funnels, campaigns) with channel ownership and performance leadership - driving traffic, conversions, and retention.
Key Responsibilities:
Marketing Strategy & Campaigns:
- Own and execute data-driven marketing campaigns across SEO, paid ads, content, affiliates, and email.
- Align channel strategies with business and product-level goals.
- Plan and coordinate product launches, cross-sell/upsell campaigns, and retargeting flows.
- Lead end-to-end execution - from idea, creative briefs, and collaboration with stakeholders to delivery and reporting.
Channel & Funnel Management:
- Take ownership of channels like SEO, email, paid, content, or affiliates and ensure measurable performance improvements.
- Build and optimize funnels for awareness → nurture → conversion → retention.
- Test and iterate creatives, landing pages, CTAs, and email sequences for higher engagement and conversions.
Performance Tracking & Optimization:
- Monitor campaign performance using GA4, Looker Studio, Hotjar, and SEO tools.
- Report ROI metrics such as CAC, ROAS, CTR, conversion rates, and revenue impact.
- Run A/B or multivariate experiments to validate growth hypotheses and scale what works.
Content & Partnerships:
- Collaborate with content, design, and creator/affiliate partners to produce high-converting assets.
- Support and scale affiliate and influencer partnerships with strategic campaigns and content co-creation.
- Ensure content strategies engage the right audience across blogs, social, and partner channels.
Team Leadership & Collaboration:
- Mentor and guide junior marketers (Marketing Associates / Specialists) on execution and outreach best practices.
- Delegate effectively, providing clear briefs and ensuring campaign consistency.
- Partner with product and design teams to align messaging, assets, and user experience.
Required Skills and Qualifications:
- 4-7 years of digital marketing experience, with proven success executing and managing multi-channel campaigns.
- Strong ownership of marketing channels including SEO, email, ads, content, affiliates, or influencers.
- Proficiency in analytics and campaign tools (GA4, Looker Studio, Semrush/Ahrefs, Meta Ads Manager, UTM tracking).
- Excellent writing and copy-editing skills, with the ability to simplify and clarify messaging.
- Strong grasp of conversion funnels, attribution, CAC, LTV, and performance-driven growth methods.
- Comfort in leading campaigns, mentoring juniors, and collaborating with cross-functional teams.
- Strong analytical mindset with the ability to turn data into insights and improvements.
- Strong execution discipline: balancing speed, quality, and persistence.
Good-to-Have Qualities -
- Experience in the WordPress, SaaS, or website builder ecosystem.
- Ability to understand the mindset and workflows of web designers, developers, and creators.
- Past leadership in affiliate/influencer partnerships.
- Comfort with AI tools to accelerate copy, workflows, and research.
KPI's for Success:
- Increased traffic and conversions from owned channels.
- Growth in signups, website traffic and product revenue.
- Improved conversion rates across funnels and campaigns.
- Number and quality of partnerships, affiliates, and creators engaged.
- Execution of successful product launches or large campaigns.
- Improved team velocity and on-time delivery of campaigns.
Looks interesting? Apply now and be part of our awesome team!
Skills
We are seeking a proactive and client-oriented Relationship Manager to join our dynamic team. The successful candidate will play a key role in acquiring new clients, understanding their investment needs, managing their portfolios, and maintaining long-lasting relationships. If you have a passion for financial markets, excellent communication skills, and a commitment to client service, we want to hear from you.
HR Manager – 4+Years
Job Description-
Having Hands Knowledge into IT Staffing.
Hands on experience into HR Generalist Activities.
Hands into Retention, Exit formalities, Compensation, Payroll Process, Rewards, Performance Management.
Should be energetic to handle any complex situations.
Having Knowledge into End-to-End Recruitment Process both in Domestic & JAPAN
Proven working experience as HR Manager
People-oriented and results-driven
Demonstrable experience with Human Resources metrics
Knowledge of HR systems and databases
Ability to architect strategy along with leadership skills
Excellent active listening, negotiation, and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the company
Get employees settled in the organization right from day 1 of joining.
Ensure legal compliance throughout human resource management.
Hands into ATS Tools.
Job Location - Hyderabad - Madhapur
Work from Office
Job description
At FR8 we believe in improving the lives of truck owners by providing more loads to his trucks. Our endeavor is to ensure 2 million Indian truck owners get the load they want with assured payments. With this spirit we take challenges head-on, explore new opportunities and rewrite the rules of the transportation industry.
Role: Javascript Developer
Required Technical Skill Set: java script, React.Js, Node.Js
Location : Chennai
Experience: 2-5 years
Desired Competencies (Technical/Behavioral Competency)
Must-Have:
proficient in both front and back end coding.
Seeing through a project from conception to finished product.
Familiarity with JavaScript frameworks such as Node JS, React JS
Passion for coding and startups, willing to work long hours in challenging tasks
Good analytical skills and basics knowledge of programming
To know more,
visit our website www.fr8.in
- Experience working with Lamp Stack/PHP code
- Proficiency in Magento and/or WordPress is strongly preferred
- Involved in requirement analysis, design and development
- Involved in sending form data to restful API using Ajax calls
- Have experience in CSS, JavaScript, HTML5, CSS3, Jquery Mobile, Bootstrap
- Design, population, updating & editing of relational databases and RDBMS like SQL, MySql.
- Experience with using server like XAMPP is a Plus
- Known with usage of web technology like Ajax with PHP
- Having an experience with building Responsive UI Design with industry standard frameworks
- Work in a team environment creating and supporting enterprise grade applications
- Help architect, design new applications and support existing applications
What is the role?
You will be primarily responsible for creating the sales lead funnel across targeted geographies like USA, EMEA, APAC. This role will manage a team of SDRs and will need an experienced combination of demand generation, ABM, and SaaS sales expertise.
Key Responsibilities
- Develop, maintain, and execute demand generation plans aligned with business goals.
- Prioritize and group prospects according to opportunity, buyer need, persona, solution and buying cycle.
- Partner with the marketing team to develop full-fledged demand generation campaigns.
- Identify the most effective marketing messages, value proposition, collaterals, channels for personas, and key accounts in the regions.
- Plan and execute ABM strategy for all products & geographies.
- Managing, training, and motivating SDRs to drive revenue growth.
What are we looking for?
- MBA with 5+ years of experience in SaaS-based B2B demand generation or ABM roles.
- The candidate should be an expert in Hubspot.
- Looking for an experienced candidate in the USA market.
- Prior team handling experience is a must.
- Expertise in handling CRM, drip campaigns, sales automation tools, and outbound lead generation techniques.
- A keen eye on data, analytics, and insights to drive revenue targets.
- Hands-on experience in sales pipeline management and top of the funnel metrics.
Whom will you work with?
You will work as part of the Sales team and report to the Sales head.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
- Must have working experience on any PHP Framework (CodeIgniter / Laravel / Yii / Symfony /openchart / joomla / wordpress)
- Should be strong in jQuery.- Good knowledge of relational databases, version control tools and of developing web services- MySQL, query optimization
- Hands on Experience in Design, Development, Module Handling, Architecture.
- Able to work independently
Walk in-Votive Technologies Indore
308, Shrivardhan complex,
4 RNT Marg,Indore (MP), India 452001.









