
Tech Support Engineer Job Description Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership. To meet the qualifications specified: 1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement. 2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage. If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application. Roles and Responsibilities Technical Expertise: Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends. Customer Support: Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers. Documentation and Reporting: Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics. Quality Assurance: Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment. Tech Support Engineer Job Description Communication Skills: Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving: Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary. Compliance and Security: Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information. Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR , DLP Tools , Firewalls , VMware/ Citrix workspace Client setup troubleshooting , Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.

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Strong Product Visual/UI Designer Profile with experience across UI, illustration, Motion, 3D Design
Mandatory (Experience 1): Must have 6+ years of experience in Visual Design / UI Design / Motion Design / Creative Design roles
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Mandatory (Skill 1 - Visual Design): Strong expertise in Visual Design fundamentals — typography, layout, color theory, composition, spacing, hierarchy, lighting, shadows, and depth.
Mandatory (Skill 2 - Motion Design): Must have hands-on experience in Motion Design / Animation including interaction motion, transitions, micro-interactions, and storytelling through motion
Mandatory (Skill 3 - illustration Design): Must have strong Illustration capabilities across 2D/3D, abstract/literal styles, and brand-led visual systems
Mandatory (Skill 4 - 3D): Must have strong knowledge of 3D tools such as Blender, Spline, Cinema 4D, or equivalent for creating premium visual assets
Mandatory (Skill 5 - UI Design): Must be capable of creating pixel-perfect high-fidelity UI designs for mobile products
Mandatory (Skill 6 - Ai): Must have practical experience using AI tools in design workflows for ideation, prototyping, asset generation, or workflow acceleration while maintaining originality
Mandatory (Tools): Strong proficiency in Figma, Adobe Creative Suite (After Effects, Illustrator, Photoshop), along with 3D tools
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Job Title: Manager – Performance Marketing
Job Purpose: You will own the end-to-end performance marketing strategy across digital channels – from campaign planning to optimization – in close partnership with our external media agency. You will act as the key liaison between internal stakeholders and the agency, ensuring that campaigns align with Indias brand vision and performance goals.
Job Location: Gurgaon
Qualification: Graduate
Required Qualifications & Skills:
· Experience: 7+ years in Performance Marketing, preferably in Fashion, Lifestyle, Beauty, or D2C Consumer Brands.
· Platforms Expertise: Deep hands-on knowledge of Meta Ads, Google Ads, DV360, Appsflyer, Adobe Analytics, and GA4.
· Analytical Proficiency: Strong command over Excel/Google Sheets & Presentation Skills, campaign analysis, and ROI modeling.
· Creative Acumen: Strong understanding of creative trends and what makes an ad scroll-stopping.
· Collaboration Skills: Proven experience working with agencies and cross-functional teams.
· Mindset: Strategic thinker with an execution-first attitude, comfortable working in a fast-paced retail environment.
Key Deliverables (Essential functions & Responsibilities of the Job):
1. Performance Strategy & Ownership
Lead and oversee the full-funnel performance marketing plan across Meta, Google, DV360, Programmatic, YouTube, and Affiliate networks, ensuring alignment with business and brand objectives.
2. Agency Coordination
Collaborate closely with the media agency to plan, execute, and optimize campaigns. Review media plans, performance reports, and optimization strategies regularly to ensure effective spend utilization and ROI.
3. Performance Metrics & Optimization
Track and manage key metrics including CAC, ROAS, CTR, CVR, and LTV. Ensure budget efficiency and continuously improve campaign effectiveness through A/B testing, creative experiments, and audience refinement.
4. Cross-functional Collaboration
Partner with merchandising, content, product, and creative teams to align campaigns with collection launches, key trading moments, and promotional priorities.
5. Vendor Evaluation & Onboarding
Identify and onboard new marketing vendors or technology partners that can deliver better performance outcomes, efficiency, and cost advantages. Continuously evaluate vendor performance to ensure value delivery.
6. Insights & Reporting
Analyze campaign performance and consumer behavior through GA4, Appsflyer, and Adobe Analytics. Build weekly and monthly dashboards highlighting key learnings, insights, and recommendations.
7. Channel Experimentation
Identify and test new paid growth opportunities across emerging channels such as Pinterest, Snapchat, and Influencer-led Performance Partnerships.
8. Creative Performance Management
Work with internal and agency creative teams to brief and evaluate performance-first creatives— ensuring they resonate with the fashion-forward audience.
Note: Looking for a smart, presentable, culturally aligned candidate, preferably from a brand side, with strong skills in Adobe, Appsflyer, Excel, and presentation making.
Mail updated resume with salary details-
Email: etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
Google search: Glan management Consultancy
Job Description:
We are seeking an experienced PHP Developer to join our web development projects. As a PHP Developer, you will play a key role in writing clean and efficient PHP code, following industry best practices and collaborating with the creative team. Your expertise and problem-solving skills will contribute to the success of our software development process.
Responsibilities:
· Write backend code and develop efficient PHP modules.
· Solve complex performance problems and address architectural issues.
· Integrate and combine data storage solutions.
· Contribute to all phases of the software development lifecycle.
· Troubleshoot and resolve issues as they arise.
· Collaborate effectively across different time zones using tools like GitHub, video conferences, and documents.
· Familiarity with common third-party APIs such as Google, Facebook, eBay, etc.
· Utilize version control tools and work with relational databases.
· Proficiency in HTML, CSS, JavaScript, and AJAX.
· Demonstrate strong problem-solving skills and attention to detail.
· Display a keen interest in learning new tools, languages, and workflows.
Requirements:
· Minimum of 4+ years of experience.
· Must have experience with WordPress & Laravel.
· Strong knowledge of PHP programming language and related frameworks such as Laravel, Symfony, or CodeIgniter.
· Proficiency in HTML, CSS, JavaScript, and jQuery.
· Experience working with databases like MySQL, PostgreSQL, or MongoDB.
· Familiarity with version control systems, preferably Git.
· Understanding of object-oriented programming (OOP) principles.
· Strong problem-solving skills and ability to work independently as well as in a team environment.
About KAFQA
At Kafqa, we are building the next generation performing arts platform. Our mission is to transform how India learns, performs & watchers performing arts. We are currently in stealth mode with a target public launch date in April. Our launch services consist of technology enabled dance classes in our proprietary studios, production facilities and social media broadcasting & competitions.
Founder & Team
The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team consist of senior executives from Shiamak Davar & Byju’s.
Background
- At least 1+ years’ experience in back-end development in a fast-paced environment, working in Python & Django Framework
- Deep understanding of technologies used in web-deployed SaaS products, including Rest APIs
- Exposure to AWS, Azure or other cloud providers
Opportunity
We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:
- Developing APIs and endpoints for deployments of our product
- Infrastructure Development such as building databases, creating and maintaining automated jobs
- Build out the back-end to deploy and scale our product
- Build POCs for client deployments
- Document your code, write test cases, etc.
Skills
- Hands-on experience with Python (1+ years)
- Sound understanding of Postgres and NoSQL databases such as MongoDB
- Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps
- Understanding of databases, and related tools, paradigms
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
As the React JS- Developer,you will be responsible for developing a flexible and well-structured front-end architecture, that is robust, scalable and aesthetically appealing for our cutting edge health-tech applications
What you will do:
- Building Progressive Web App components and features for the company's advanced health-tech platform using React Js, Node Js
- Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively.
What you need to have:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Good understanding of HTML5 and CSS3
- Thorough understanding of React.js and its core principles
- Experience in building new components and features for a Progressive Web App using React JS and Node JS
- Experience with popular React.js workflows (such as Flux or Redux)
- Experience with integration of RESTful APIs
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Proficient understanding of code versioning tools, such as Git or SVN
- Excellent problem-solving skills
Must have Skilled and Should Currently have Hand-on experience:
- Programming Language: C, C++
- Operating System: Linux
- Debugging Tools: Valgrind / GDB - required
- Version Control: (Stash- nice to have) & (Git – Required)
- Build and Deployment: Bamboo – nice to have
- Operating System: Linux
- Experience: 5 to 8 years (Min. 4 years)
Email protocols: IMAP, pop, SMTP, etc
You can discuss the below job profile with the candidate before filtering them to the first round.
Role:
- Would be working on Development and Production Support of Email Mx Product which uses email protocols (POP, IMAP, and SMTP) developed on C, C++ technology on Linux Platform.
- Technologies they get to learn: C, C++, GDB, Valgrind, python (python to a certain extent).
- Protocols they get to learn: POP, IMAP, and SMTP and also any and every communication happening in Email Platform
- Source Control: Git, Stash
- Build and Deployment: Bamboo
- Operating System: Linux
- Debugging a Multicomponent – Multi-Threaded – Multi-Server Environment of a Live Product Deployed to Tier – 1 Customer.
- Opportunity for Improving CPU of exiting product.
- Opportunity for Memory optimization along with some good
Looking for MBBS doctors on a full-time basis for online tele-consultation.
- Qualification: MBBS or Post Graduate in Dermatology/ Psychiatry/Gynaecology
- Experience: 1 to 5 yrs.’ (Tele consultation Preferable)
- Exposure : Strong clinical exposure in treating Dermatology /Psychiatry / Gynaecology cases
Must-haves -
Excellent communication skills
Familiarity with using technology
High ethical and professional standards
Fluent in regional languages (Add on)
What’s in it for you :
- An opportunity to positively impact millions of lives by solving a critical and large scale problem around health and wellbeing
- Work from Home (Fixed shift; 9 hrs/day; 6 day week; Sunday included)
- Attractive and stable compensation
To be the right fit, you'll need:
- Job description*
Roles and Responsibilities:
- Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Building lasting relationships with clients and other call center team members based on trust and reliability
- Utilizing software, databases, scripts, and tools appropriately
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs
- Taking part in training and other learning opportunities to expand knowledge of company and position
- Adhering to all company policies and procedures
Desired Candidate Profile:
- Excellent Communication skills with strong command on English Language.
- Ability to multitask, manage time and prioritize
- Good data entry and typing skills
- Good computer skills
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision making skills
- Comfortable working for Night Shift









