Tech Support Engineer Job Description Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership. To meet the qualifications specified: 1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement. 2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage. If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application. Roles and Responsibilities Technical Expertise: Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends. Customer Support: Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers. Documentation and Reporting: Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics. Quality Assurance: Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment. Tech Support Engineer Job Description Communication Skills: Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving: Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary. Compliance and Security: Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information. Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR , DLP Tools , Firewalls , VMware/ Citrix workspace Client setup troubleshooting , Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.
Shubham Vishwakarma
Full Stack Developer - Averlon
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equired Qualifications:
• Microsoft Dynamics NAV/D365 Business Central: Deep understanding and hands-on experience with Microsoft Dynamics NAV and/or D365 Business Central.
• Implementation Experience: Proven experience in implementing Microsoft Dynamics 365 Business Central.
• MS Dynamics NAV Background: Strong background in MS Dynamics NAV environments.
• C/SIDE and C/AL Proficiency: Expertise in C/SIDE and C/AL programming, particularly in pipeline configuration.
• SQL Knowledge (Desirable): Familiarity with SQL for database interactions and data-related tasks within Dynamics NAV/BC is beneficial but not mandatory.
• Project Management Skills: Ability to manage multiple projects and tasks simultaneously with strong organizational and multitasking abilities.
RedisWe are looking for a highly skilled site reliability engineer to manage and scale our on-premise payments infrastructure. You will work on onsite environment spanning virtual machines and containerized workloads on bare metal, ensuring high availability, security, and performance for mission-critical systems.
Key Responsibilities
● Operate and optimize virtualized environments (VMs) and containerized workloads (Docker on bare metal)
● Manage and scale middleware systems like:
o Nginx (traffic routing, reverse proxy, load balancing)
o Redis (caching, HA setup)
o Kafka (streaming, partitioning, fault tolerance)
● Build and maintain CI/CD pipelines using Jenkins
● Manage infrastructure and application configurations using Git-based version control
● Ensure high availability, resilience, and performance tuning across systems
● Work on Linux system administration (RHEL/CentOS/Ubuntu)
● Implement and maintain automation frameworks using:
o Ansible
o Shell scripting
● Manage and troubleshoot networking components:
o TCP/IP, DNS, Load balancing
o Firewalls, WAF policies
o Akamai
● Handle security and compliance requirements
● Maintain accurate inventory and asset management systems
● Participate in incident response, RCA, and system reliability improvements
● Collaborate with application, security, and DevOps teams
Required Skills & Qualifications Core Infrastructure
● Strong hands-on experience with Linux system administration
● Experience managing on-prem data center environments
● Solid understanding of:
o Virtualization (VMware / KVM or similar)
o Bare metal provisioning
Containers & Middleware
● Experience running Docker in production (non-Kubernetes setups preferred)
● Strong operational knowledge of:
o Nginx
o Redis
o Kafka
o RDBMS
o Java
Observability, Alerting & Reliability
● Design and manage observability platforms:
o Elastic Stack (ELK)
o Grafana / Prometheus stack
● Build and maintain:
o Metrics, logs, and tracing pipelines
o Dashboards for system health and business KPIs
● Develop intelligent alerting strategies:
o Reduce noise (alert fatigue)
o Improve signal quality
● Build correlation mechanisms / alert aggregation systems to:
o Reduce MTTD (Mean Time to Detect)
o Reduce MTTR (Mean Time to Recover)
● Drive proactive monitoring and anomaly detection
● Lead incident response, debugging, and RCA with data-driven insights
CI/CD & Version Control
● Hands-on experience with:
o Git (branching strategies, code reviews, infra-as-code workflows)
o Jenkins (pipeline creation, build automation, deployment orchestration)
Networking & Security
● Good understanding of:
o Networking fundamentals (L3/L4 concepts)
o Firewalls and WAF (rule tuning, debugging)
● Experience handling secure production environments
Automation
● Hands-on experience with:
o Ansible and Shell scripting (bash)
Operations
● Experience with:
o Monitoring, alerting, and logging systems
o Incident management & RCA
o Capacity planning
Preferred Qualifications (Good to Have)
● Experience in UPI / Payments domain
● Understanding of:
o High TPS systems
o Low latency architecture
● Exposure to:
o Ceph / SAN / storage systems
o HA/DR design patterns
● Knowledge of observability stacks (Prometheus, ELK, etc.)
Experience working in regulated environments (PCI-DSS, RBI guidelines
Responsibilities
· Design and architect data virtualization solutions using Denodo.
· Collaborate with business analysts and data engineers to understand data requirements and translate them into technical specifications.
· Implement best practices for data governance and security within Denodo environments.
· Lead the integration of Denodo with various data sources, ensuring performance optimization.
· Conduct training sessions and provide guidance to technical teams on Denodo capabilities.
· Participate in the evaluation and selection of data technologies and tools.
· Stay current with industry trends in data integration and virtualization.
Requirements
· Bachelor's degree in Computer Science, Information Technology, or a related field.
· 10+ years of experience in data architecture, with a focus on Denodo solutions.
· Strong knowledge of data virtualization principles and practices.
· Experience with SQL and data modeling techniques.
· Familiarity with ETL processes and data integration tools.
· Excellent communication and presentation skills.
· Ability to lead technical discussions and provide strategic insights.
· Certifications related to Denodo or data architecture are a plus
Python
AngularJS (1.x)
DjangoJOB DESCRIPTION
What’s the job ? |
Software Engineer - FullStack |
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Where do I work? |
Deloitte - Chennai or Bangalore |
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Why are we here? |
As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. |
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Responsibilities Mandatory skills to have |
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We are looking for an experienced and results-driven Business Development Manager (BDM) – ERP Sales to join our team. The ideal candidate will have a strong background in ERP software sales or any kind of software selling, excellent relationship-building skills, and the ability to identify and convert leads into long-term business opportunities.
Key Responsibilities:
- Develop and implement effective sales strategies to promote and sell ERP solutions.
- Identify potential clients, generate leads, and maintain a strong sales pipeline.
- Conduct market research to understand customer needs and industry trends.
- Present and demonstrate ERP solutions to prospective clients.
- Build and maintain strong relationships with new and existing clients.
- Negotiate contracts, pricing, and close deals to achieve sales targets.
- Work closely with the technical and implementation teams to ensure seamless service delivery.
- Provide feedback on customer requirements and contribute to product enhancements.
- Prepare and present sales reports, forecasts, and performance metrics to management.
Requirements:
- Proven experience in ERP sales or any kind of software selling with a track record of meeting or exceeding targets.
- Strong understanding of ERP solutions and business processes.
- Excellent communication, negotiation, and presentation skills.
- Ability to generate leads and build long-term business relationships.
- Self-motivated, proactive, and result-oriented approach.
- Proficiency in CRM tools and Microsoft Office Suite.
- Willingness to travel as required.
Department : Account USA
Designation : Account Executive
Location : Vadodara
Openings : 2
Experience : 6 Months to 2 Years
Education : Finance or relevant degree
Shift Timing : USA
Salary : 10K - 20K INR
Job Details
We are looking for an Accountant to manage financial transactions,
Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. To be successful in this role.
Ultimately, Candidate will provide us with accurate quantitative information on the financial position, liquidity, and cash flows of our business, while ensuring we’re compliant with all tax regulations.
Responsibilities
Manage accounting transactions
Publish financial statements in time
Handle monthly, quarterly and annual closings
Reconcile accounts payable and receivable
Ensure timely bank payments
Manage balance sheets and profit/loss statements
Audit financial transactions and documents
Requirements and skills
1+ Year Work experience as an Accountant
Excellent knowledge of accounting regulations and procedures
Hands-on experience with accounting software like Microsoft Business Central and QuickBooks will be a plus point
Advanced MS Excel skills including VLOOKUP and pivot tables
Experience with general ledger functions
Strong attention to detail and good analytical skills
Finance or relevant degree
Java
Spring Boot
MongoDB- Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
- Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
- Developing ideas for new programs, products, or features by monitoring industry developments and trends.
- Recording data and reporting it to proper parties, such as clients or leadership.
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Taking lead on projects, as needed.
Javascript
NodeJS (Node.js)Desired Profile:
- Strong analytical skills -ability to turn business requirements into technical concepts and code
- Minimum 3 years experience in NodeJS(at least 3 projects with minimum 1 project as the sole lead developer)
- Deep knowledge of Javascript and Typescript (at least 2 years)
- Should have experiences with NestJS
- Experience with SCRUM/Agile Development
- At least worked in one microservice/cloud project
- Familiar with designing and implementing a CI/CD process (Azure DevOps plus)
- Testing and Documenting should be the day to day practice
- Experience with Azure & Serverless functions is a plus
- Experience with Monorepositories and Nx is a plus
PHP
BootstrapRoles and Responsibilities :
- Good Knowledge of Core PHP, jQuery, Javascript, Ajax, MySQL.
- Ability to understand functional requirements.
- Excellent Analytical and Logical Skills are mandatory.
- Excellent communication, self motivator, team player, quick learner, ability to solve complex problems.
- Must be self confident to work in a Team and to handle the responsibilities individually as well.
Required Experience, Skills and Qualifications :
- Proficiency in PHP, jQuery, Javascript, Ajax, MySQL.
- Knowledge of SuiteCRM / SugarCRM is an added advantage
- Excellent Communication skills,self-motivator,Good looking with good human behavior
Work Experience Required: 1 to 3 years
Qualification : B.Tech (CS), BCA, MCA, Any Graduate
Java
C++
ScalaImmediate Interviewing for Developer for Rajahmundry Location.
Job Description:
1+ Years Experience on software development on any software language.
Experience with software design and development in a test-driven environment
Knowledge of coding languages (e.g. C++, Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)
Ability to learn new languages and technologies
Problem-solving aptitude
Excellent communication and presentation skills
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon