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Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

1. Answering Sales / Enquiry calls
2. Managing a team of customer service personnel
3. Coordinating with the team for various enquiries.
4. Answer phone calls or emails from customers to provide quick resolution of issues
5. Provide more direct customer support
6. Identify a solution to the customer's query or direct them to another department that can provide assistance.
7. Managing escalations requires significant customer service skills and diplomacy to ensure that the customer is satisfied.
8. Conduct periodic reviews and evaluations of team members.
9. Prepare proper report for daily queries attained and queries resolved / escalated queries.

 Position Title : Regional Sales Manager (Senior )

CTC :           8-10 LAP 

Experience :    5-8year 

Location :      Thane, Pune 

Working Mode : (WFO)

Primary Skills :  Cyber Securities Sales (Filed Sales)

Qualification :   MBA (Marketing )

 Responsibilities:

• Tenaciously prospecting, qualifying, and capturing leads as sales opportunities through prospecting via phone, Internet, and social media platforms.
• Responsible for generation of business in the assigned vertical from existing accounts and generation of new accounts.
• Prepare detailed proposals/quotes as per customer requirements and adhere to standards in preparing such documents.
• Maintain good & long-term trusting relationships with the OEMs and existing clients
• Creatively following up on inbound leads to further peak prospects' interests, orders and timely collections of AR.
• Identify client needs and suggest appropriate products/services, and set up meetings/calls with them.
• Maintain knowledge and awareness of competitors’ products, pricing, discount structures and overall strengths and weaknesses
• Proactively seek new business opportunities
• Achieve set targets in terms of revenue, profitability & other result areas for the given period.
• Maintain data and information analysis to assist in decision making & compliance to ISO norms.

    Requirements:

• Proven work experience for 3-6 years as a Business Development Specialist, Sales Account Manager, or similar role in technology or cybersecurity
• Exposure to the entire sales journey i.e., starting with prospecting and culminating in closure / revenue.
• Track record of achieving sales quotas.
• Ability to be flexible and work in a rapidly changing, collaborative, fast-paced environment.
• Experience working in CRM and Office product suites.
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• Ability to deliver engaging presentations.
• BS degree in Business Administration or relevant field.
• The ability to work with a variety of personalities
• Ability to research, utilize and leverage social media and the internet to qualify leads, and drive opportunity and revenue.

Job Purpose :

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities :

• Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Compute, Storage, Containers, Automation, DevOps, Web applications, Power Apps etc.)
• Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
• Work with other technology vendors, ISVs to build solutions use cases in the Center of Excellence based on sales demand (opportunities, emerging trends)
• Manage the APJ COE environment and Click-to-Run Solutions
• Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
• Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
• Support in-country (APJ countries) Presales Team for any technical related enquiries
• Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
• Provide technical and sales trainings to TD sales, pre-sales and partners.
• Lead & Conduct solution presentations and demonstrations
• Deliver presentations at Tech Data, Partner or Vendor led solutions events.
• Achieve relevant product certifications
• Conduct customer workshops that help accelerate sales opportunities

Knowledge, Skills and Experience :

• Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
• Minimum of 7 years relevant working experience, ideally in IT multinational environment
• Track record on the assigned line cards experience is an added advantage
• IT Distributor and/or SI experience would also be an added advantage
• Has good communication skills and problem solving skills
• Proven ability to work independently, effectively in an off-site environment and under high pressure

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Job Purpose :

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities :

• Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Active Directory, Office 365, Microsoft 365, Windows 365, EMS, Endpoint Security etc.)
• Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
• Manage the APJ COE environment and Click-to-Run Solutions
• Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
• Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
• Support in-country (APJ countries) Presales Team for any technical related enquiries
• Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
• Provide technical and sales trainings to TD sales, pre-sales and partners
• Lead & Conduct solution presentations and demonstrations
• Deliver presentations at Tech Data, Partner or Vendor led solutions events
• Achieve relevant product certifications
• Conduct customer workshops that help accelerate sales opportunities

Knowledge, Skills And Experience :

• Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
• Minimum of 5 years relevant working experience, ideally in IT multinational environment
• Track record on the assigned line cards experience is an added advantage
• IT Distributor and/or SI experience would also be an added advantage
• Has good communication skills and problem solving skills
• Proven ability to work independently, effectively in an off-site environment and under high pressure

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Hi,

Greetings from MNR!!

 Hope you are doing well, Garima (Sr. TA Executive) @ MNR Solutions Pvt Ltd, a Human Capital Solutions Company specializing in Global Executive Search and Selection, Recruitment Process Outsourcing and Human Resources Consulting across industries. Headquartered at Delhi/NCR – Noida with presence in Delhi, Bangalore, India & Mauritius

Job Description:

Company Name:MNR Solutions
Designation: Managed Sales
Exp: 8+Years
Location: Mumbai.

Role 1:

• At least 5 years of in Managed Service Business
• Based out of Mumbai
• Overall, 8 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.

Role 2:

• At least 8yrs of in Managed Service Business
• Based out of Mumbai
• Overall, 12-14 years of experience.
• System integration experience.
• Industry experience of any BFSI, Manufacturing, pharma, retail etc.
• Managed service automation experience is preferred.
• Masters Graduate,
• ITIL Certification Preferred
• Local Enterprise IT Leadership Connects
• Presentable, Good Communication & Presentation Skills
• Ability to Map and Connect with Technology and SCM Organization
• Ability to team up within the Organization for Deal Orchestration.

Do you want to work in a flexible fast-growing cyber security start up based out of Mumbai? Are you hungry for sales and want to join a vibrant and high-energy cyber security start up?

Assertion is a B2B cloud-based cyber security software company. We secure collaboration applications like Teams, Zoom, etc. – protecting customers from Data leaks, Breaches, Toll frauds and Security holes.

Roles and Responsibilities:

1. You will be a subject matter expert on our products and be responsible in enabling our partner associates to deliver services built around our products.
2. You will work closely with our R&D team and be a customer advocate by evaluating the product for market acceptance and providing your inputs.
3. Your responsibilities will include demonstrating our products, training the partner associates on how to use our products and help them build a services practice.
4. Organizing, Training, planning & delivering compelling proof of our Security Product demonstrations and its Remediation services to our partners in the US and UK markets.
5. Assist the Sales team for meeting their targets by robust Training and hand holding them through the Channel.
6. To be a customer advocate in ensuring that the Channel is equipped completely in meeting our Sales Targets.

Mandatory skills:

• Superb written and spoken English communication skills.
• You need to be a subject matter (domain) expert on Collaboration products like SBCs, Avaya, Cisco and Microsoft products.
• Prior experience as a pre-sales engineer with Avaya, Cisco, Audiocodes, Oracle (ACME), Ribbon or one of its partners.
• To ask the right questions, time bound and attention to detail.
• Skilled at Power point and other Training modules.

Good to have: 

• Cyber security domain knowledge. 
• Needs to be a keen listener and empathetic to the concerns of the Channel Team.