Techno-functional BA
GormalOne is a social impact enterprise focused on farmer centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by use of advanced technology. Our technology will be highly user-friendly, for the majority of farmers, who are digitally naive. We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energised and competent team which works on advanced global technologies such as OCR, facial recognition, AI-led disease prediction amongst others.
We are looking for a Techno-functional BA to bridge the gap between IT and business teams. You will be responsible for engaging with business leaders to gather functional requirements and document processes. A BA is then responsible for conveying the functional requirements to developers, helping them determine the technical requirements for the work.
Responsibilities
- Should be quick to understand what business does and how it does and determine how to improve existing business processes.
- Identify the steps or tasks to support the implementation of new features & design the new features to implement.
- Analyse the impact of implementing new features and implement the new features.
- Generation of technical Design Documents and changing them as per the required changes proposed.
- Validating product bug fixing solutions for production issues are raised on daily basis and handing over to the business team after initial testing.
- We are looking for a Techno-Functional analyst, who should be good in technical skills like SQL, PL/SQL, APIs, Report and XML publishers.
- New business requirement analysis to find the GAP and resolution for smooth business operations.
- Able to translate functional requirements into technical specifications and to gather and document development requirements.
- Work with Business Development Teams and business users to resolve customer support issues and Project work you are doing.
- Involve in QA cycle User acceptance testing.
- Training end-users regarding application functionalities.
- Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model
Basic Requirements
- 1-2 years of relevant experience in a similar role.
- Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.
- Demonstrated understanding of .Net/Java, Relational Databases, and dev stacks.
- Experience in UI/UX best practices and familiarity with Designing tools like Adobe XD etc.
- Excellent analytical, mathematical, and creative problem-solving Logical and efficient, with keen attention to detail.
- Excellent listening, interpersonal, written, and oral communication The ability to communicate with stakeholders and work closely with them to determine acceptable solutions.
- Experience creating detailed reports and giving presentations and competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
- Highly self-motivated and able to effectively prioritize and execute tasks while under pressure.
- Excellent planning, organizational, and time management skills.
- Willing to travel to customer location.
Preferred Requirements
- A bachelor’s degree in engineering CS/IT or related field.
- Knowledge of integrating with Web Services, XML(Extensible Markup Language), and other API(Application Programming Interface) to transfer the data - from source and target, in addition to the database.
- Knowledge in Dairy domain.
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Location-Bangalore,Noiga,Pune,Mumbai,Hyderabad
Good exposure to the AEM Forms Designer tool
• Hands on experience to Create XFA and XDP based forms
• Experience in AEM Forms Designer for XDP with SOM and JavaScripts
• Experience in development of XDPs template
• Experience in usage of AEM Forms Document Services API – FormsService, OutputService, AssemblerService
• Experience in usage of AEM Forms Document Services API – AssemblerService – hands on with DDX rule and its implementation with Styling and Custom Fonts
• Experience in Adobe Forms Modules like – XFA/ AF/PDF
- Ability and desire to sales
- Convincing and influencing ability
- Sale the company's products like Website, CRM, Portal, Digital Marketing
- Must understand the use of technology for travel companies
- Make travel professional understand how technology can help them to drive a successful travel business
- Maintain good relationships with existing clients, gaining repeat business wherever possible
- A positive, confident, and determined approach.
- Resilience and the ability to cope with rejection.
- Negotiate, close deals and handle complaints or objections.
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-Experience in Python and sql
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-Knowledge of the Software Development Life Cycle
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Position - User Researcher
Location - Mumbai/Bangalore
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
- We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning
About the Role
The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.
You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user
Roles & Responsibilities
- Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
- Help to develop and track quantitative measures of user experience (goals, metrics)
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
- Work closely with product teams to identify research questions.
- Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
- Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
- Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
- Interpret and analyze research results through the lens of UX and social science.
- Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
- Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.
Skills Required
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
- BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
- 2+ years of experience in applied product research Knowledge of qualitative and quantitative research method
Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
Years of Exp – 2+ Years
"• L2 .Net Support analyst - .NET core, Dependence Injection, Postman, API development, Micro services, RabbitMQ, MS dev ops usage
• Clear understanding and execution of incident management and problem management
• Able to do impact analysis and prioritise issues
• Able to troubleshoot and analyse issues by checking logs, database etc.
• Excellent verbal and written communication"
• Angular for UI skills.
Total Experience: 5-8years
Location: Gurgaon
Role:Temporary
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate - UNIX and DB works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our UNIX and DB group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our UNIX and DB Group is focused around but not limited to backups of Unix and Linux platforms and databases within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about equality and integrity. We “go beyond” each and every day.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and super-friendly UNIX and DB team.
Position Responsibilities include:
Troubleshoot and resolve complex support problems
Troubleshoot customer issues using remote desktop software
Successfully interact through phone and email with customers as you solve their problems
Dedication to the success and satisfaction of our customers
Recreation of problems in house
Root Cause Analysis and / or provision of examples of software bug
Working independently and as a team to come up with the best solutions to a customer problem.
Providing best-in-class phone based support for a variety of complex, time critical issues.
Using and sharing your knowledge of a wide range of technologies
Working remotely on enterprise level customers and dark sites
Having the opportunity to build labs and simulators
Ability to be involved in product BETA testing
Contributing to our Solutions Engine and online forums
Position Requirements include:
At least 5+ years of technical/customer support experience
Expert level knowledge of Unix-flavoured operating systems and its components.
Strong understanding of Oracle , HANA and SAP databases,
Good understanding of Unix/Linux clusters, with installing and configuring software.
Solid understanding of Unix device management (tape and disk)
Networking and troubleshooting connectivity, name resolution and performance based issues with Linux OS and/or hardware.
Desirable to have exposure to storage arrays like NetApp, HDS
Understanding backup theory and design. Backup and data management fundamentals
Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
Previous experience troubleshooting enterprise environments
Strong customer relations skills.
Strong multi-tasking and prioritization skills.
Strong written and verbal communication skills.
Excellent team player.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Ideally a Bachelors Degree
Preferred - OCP/OCA/OCM, Red Hat – RHCSA, RHCE
1. To strive for continuous improvement of both technical and business knowledge
2. Engage proactively with stakeholders and other cross-functional team members in the
development of IT solutions
3. Ensure new database code meets company standards for readability,reliability and performance
4. Passionate about technology and applying it to business solutions
5. Work closely with business
The Ideal Candidate:
1. 3-6 years development experience with SQL SERVER / MySQL platforms
2. Strong Knowledge of T-SQL
3. A good understanding of data normalization,data modelling and database schema design
principals
4. Knowlegde of database optimization techniques
5. Monitor database performance , implement changes and apply new patches and versions when
required
6. Automate regular process, track issues and document changes
7. Assist developers with complex query tuning and schema refinement
8. Proven working experience as a Database administrator
9. Experience with backups,restores and recovery models
10. Knowledge of High-Availability (HA) and Disaster Recovery(DR) options for SQL Server
11. Experience on AWS technologies (RDS,EC2,EBS,S3,RedShift,Glue)
12. Experience in implementation & support of NoSQL technologies
redis,memcached,mongodb,
13. Hands on programming experience in Python
14. Ability to multi-task and work independently
15. Proficient in Waterfall & Agile development methodology especially when applied to stae-full
data environments
Good to have :
1. Experience with Financial Data, Capital Markets and Mutual funds industry/data
1. Working experience on Data Warehouse projects or exhibits sound knowledge over the concepts
1. Understanding of Distributed Systems and Parallel Processing architecture