Zenius IT Services Pvt Ltd

Role Description

Key Responsibilities:

• Troubleshoot Windows OS and Office 365 issues (Outlook, Teams, OneDrive)
• Handle password resets, account access, and user management (Active Directory)
• Install/configure laptops, desktops, printers, and software
• Perform basic network troubleshooting (Wi-Fi, VPN, DNS)
• Log and track issues in ServiceNow/Jira and meet SLA timelines
• Escalate complex issues to L2 teams
• Support user onboarding/offboarding and system setup
• Maintain basic documentation and SOPs

Required Skills:

• Strong 2-3 years of experience in IT Support / Helpdesk / Desktop Support
• Good knowledge of Windows OS (10/11) and Microsoft Office 365
• Basic exposure to AWS is mandatory.
• Basic knowledge of Active Directory, networking, and security concepts
• Exposure to Linux/Unix environments (basic level)
• Familiarity with ticketing tools (ServiceNow, Jira, etc.)
• Basic understanding of programming/scripting (Java, Python, etc.) is a plus
• Experience in fast-paced or SaaS environments is an advantage
• Strong communication skills (English) and problem-solving ability

🔑 Core Responsibilities

• Troubleshoot Windows OS & Microsoft 365 (Outlook, Teams, OneDrive)
• Manage user accounts & access (Active Directory)
• Handle L1 support issues (hardware, software, network basics)
• Track incidents in ServiceNow/Jira and meet SLAs
• Support user onboarding/offboarding

🧠 Key Skillsets (Must-Have)

• 2–3 years IT Support / Helpdesk experience
• Strong in Windows 10/11 & Office 365
• Basic AWS exposure (mandatory)
• Knowledge of Active Directory & networking (DNS, VPN, Wi-Fi)
• Experience with ticketing tools (ServiceNow/Jira)
• Basic Linux/Unix knowledge
• Good communication & problem-solving skills

Role Description We are seeking a highly skilled and experienced Full Stack Developer with a strong background in product engineering. The ideal candidate will have hands-on experience in Java Spring Boot, Kafka, PostgreSQL, and REST API development. You will be working in a collaborative, cross-cultural environment, contributing to the design, development, and deployment of scalable software products

Key Responsibilities

• Design, develop, test, and maintain high-quality software solutions across the full stack.
• Build and implement RESTful APIs to support frontend and backend services.
• Collaborate with cross-functional teams across different cultures and time zones.
• Work closely with product and engineering teams to understand requirements and deliver features.
• Ensure code quality, performance, and scalability.
• Participate in code reviews and knowledge-sharing activities.

Required Skills and Qualification

• 2– 4 years of experience as a Full Stack Developer.
• Proven experience in Java Spring Boot development.
• Proficiency in Kafka for real-time data streaming and messaging.
• Strong knowledge of PostgreSQL and database design.
• Experience in designing and implementing REST APIs.
• Background in product engineering and working on scalable software platforms.
• Excellent verbal and written communication skills.
• Experience working in multi-cultural and global team environments.

Nice to Have 

• Experience with frontend frameworks (e.g., React, Angular, Vue).
• Familiarity with CI/CD pipelines and DevOps practices.
• Cloud platform experience (AWS).

Role Overview

We are seeking a technically strong Java Support Engineer who combines solid development knowledge with a passion for support and operational excellence. The ideal candidate should have hands-on experience in Java, Spring Boot, and Angular, along with a strong understanding of application engineering concepts, and must be comfortable working in a production support environment handling incidents, troubleshooting, monitoring, and system stability.

Work Location: Hyderabad or Chennai

Key Responsibilities

· Provide L2/L3 production support for enterprise applications.

· Troubleshoot, debug, and resolve application issues within defined SLAs.

· Analyze logs, identify root causes, and implement fixes or workarounds.

· Collaborate with development teams for permanent issue resolution.

· Monitor application health, performance, and availability.

· Support deployments, releases, and environment validations.

· Perform minor code fixes and enhancements when required.

· Document issues, solutions, and support procedures.

· Participate in on-call rotations and handle incident management.

Required Skills & Qualifications

· Strong hands-on experience in Java and Spring Boot.

· Working knowledge of Angular for frontend understanding.

· Good understanding of application architecture, APIs, microservices, and debugging techniques.

· Experience with log analysis tools, monitoring tools, and ticketing systems.

· Knowledge of SQL databases and query troubleshooting.

· Familiarity with Linux/Unix environments.

· Understanding of CI/CD, release processes, and version control (Git).

· Strong analytical, problem-solving, and communication skills

Internship (3Months)

Full-Time Opportunity

• Eligibility: MBA, BBA, B.com

• Compensation: Fixed Salary + Performance-Based Incentives

Key Responsibilities

1. Identify and connect with potential B2B clients through LinkedIn and other professional platforms.
2. Generate qualified leads for IT Services and Application Software solutions.
3. Understand client requirements and introduce suitable technology solutions.
4. Schedule meetings for the Business Development team.
5. Maintain lead and customer interaction records.
6. Utilize AI-powered productivity tools to improve prospecting and outreach.
7. Work independently while achieving assigned business development targets.

Preferred Skills

1. Excellent Communication Skills
2. Sales & Marketing Mindset
3. Business Development Interest
4. LinkedIn Lead Generation
5. Self-Motivated & Target-Oriented
6. Quick Learner with Interest in AI Tools