
Technical Support L2 - Partner Engagement
at An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!
Position: Technical Support L2
Qualifications: Any graduate/Diploma
Experience: 2+ yrs
Job Description
- Troubleshoot Microsoft Office Products (O365)
- Windows 10 desktop issues
- Windows updates and driver issues
- Basic concepts of networking
- Ping
- DNS
- Web Browser Troubleshooting
- RingCentral Phone Systems
- Excellent Communication Skills
- Excellent Customer Service
- Outlook Troubleshooting.
- Third party application installation and troubleshooting (using reference guide)
Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.
Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)
Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.
Notice period – Max 60 days
Interview Mode: Face to Face on 20th August 2022

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Location: Mumbai
Department: International Business Relations
Industry: Financial Services / Proprietary Trading
Experience Level: Entry-level / Fresher-friendly
Position Overview Are you passionate about global markets, trading strategies, and client relations? We are looking for a sharp, finance-savvy Business Coordinator who will be the first point of contact for our international clients – including top-tier traders and researchers from across the globe. This role blends client-facing communication, market intelligence, and business strategy. As the bridge between clients and leadership, you'll be responsible for profiling client strategies, building strong relationships, and translating insights into actionable inputs for our management team.
Key Responsibilities
- Client Engagement & Strategy Mapping
- Represent the firm during introductory meetings with international clients.
- Understand and map out their trading styles, strategies, and business needs.
- Build lasting professional relationships with traders, quants, and fund managers.
- Business Analysis & Reporting
- Gather detailed insights on client portfolios, market behavior, and trading logic.
- Prepare structured reports and strategic briefs for senior management.
- Maintain well-documented, real-time client interaction logs.
- Meeting & Communication Management
- Coordinate internal and external meetings, ensuring smooth handovers to management.
- Liaise with HR and internal teams to ensure timely follow-ups and client tracking.
- Market Intelligence & Research
- Interact with traders, analysts, and financial researchers to stay updated on market trends.
- Relay valuable intelligence to the management to inform growth strategies.
- Relationship Management
- Proactively address client inquiries and concerns with professionalism.
- Drive high levels of client satisfaction, fostering trust and long-term partnerships.
Who Should Apply?
- If you are pursuing or have completed: MBA in Finance (Full-time or Online) BAF, BBA (Finance), BMS (Finance) Or any finance-related degree with an interest in trading, markets, or client engagement And you have:
- Strong foundational knowledge of financial markets and trading instruments
- Excellent communication and interpersonal skills
- A flair for breaking down complex ideas into simple, structured reports
- Proficiency in MS Office (especially PowerPoint & Excel); familiarity with CRM tools is a bonus Key Skills & Competencies Analytical thinking & financial acumen
- Business communication & client rapport building
- Organizational efficiency & multitasking
- Cultural awareness & global mindset
Why Join Us?
- Work with a globally diverse clientele and fast-paced financial professionals.
- Be at the forefront of trading intelligence and strategic business communication.
- Gain exposure to real-world markets, high-stakes decision-making, and global trading ecosystems
- Grow with a company that values initiative, learning, and ownership.
We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
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Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
You will be part of the core engineering team that is working on developing AI/ML models, Algorithms, and Frameworks in the areas of Video Analytics, Business Intelligence, IoT Predictive Analytics.
For more information visit www.gyrus.ai
Candidate must have the following qualifications
- Engineering or Masters degree in CS, EC, EE or related domains
- Proficient in OpenCV
- Profficiency in Python programming
- Exposure to one of the AI platforms like Tensorflow, Caffe, PyTorch
- Must have trained and deployed at least one fairly big AI model
- Exposure to AI models for Audio/Image/Video Analytics
- Exposure to one of the Cloud Computing platforms AWS/GCP
- Strong mathematical background with special emphasis towards Linear Algebra and Statistics
Roles and Responsibilities
- You will be building and shipping robust apps to Android/ iOS devices using a single codebase.
- You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades.
- You will be sharing feedback and brainstorming ideas with teams to improve the development process.
- Understand basic concepts of design for developing user friendly applications.
- Stay up to date with the latest technologies.
At Safety Connect the role of a Business Development Manager is to take a lead in closing deals and generating revenue for the company. You are expected to be a reliable professional able to achieve the balance between customer orientation and a results-driven approach. You will get a chance to be a part of over-achievers for the global market, responsible for continuously sourcing business by driving interests and strong trust towards the product.
Our existing sales advisory team and Account Executive team have already helped the company in closing brands like Gilbarco, Schindler, Saint Gobain, Mondelez (Cadbury’s), Adani Group, and other fortune 500 companies by actively understanding their business and pitching the right solution.
What we offer
- Fast-paced work environment
- To learn, perceive and be a part of a fast-growing niche industry
- Incredibly competitive, collaborative, and supportive team.
Responsibilities
- Provide detailed business plans to facilitate the attainment of goals and quotas
- Manage the entire sales cycle, by acquiring new customers and expanding relationships with existing customers
- Explore new sales opportunities through networking and building existing customer relationships
- Give demo/ present products to prospective clients.
- Create and maintain a sales pipeline right from qualification to negotiation to closures and ensure target achievement in the designated territory
- Present our value-added SaaS offering to prospective customers
Requirements
- 3+ years of experience in customer-facing roles with a SaaS organization
- Self-disciplined to work in a remote environment
- Exceptional communication skills (both verbal and written), along with a strong consultative selling approach
- Self-motivated with diligent work ethic, a business acumen, enthusiasm, and passion, ability to understand client needs and handle the negotiation process, and experience with CRM applications.
- Fair understanding of SAAS industry, trends, and upcoming technology changes
- Open to accepting feedback and incorporating them to grow within the sales function
About the Organization
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 9% MoM, http://syndicationpro.com/">SyndicationPro.com is #1 Platform to Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also part of, FirstPrinciples.io, a tech-holding company that starts, acquires, and advises B2B SaaS Companies. FirstPrinciples.io and SyndicationPro.com have people across India, U.S, Spain, and Germany.
SyndicationPro.com has been featured by https://in.finance.yahoo.com/news/syndicationpro-establishes-hq-lehi-utah-130600371.html?guccounter=1">Yahoo Finance and https://www.benzinga.com/business/best-crms-for-real-estate-investors/">Benzinga, among other top publications! We also were Finalists in Industry Leading Awards such as https://informaconnect.com/finovate-industry-awards/awards-categories/">Finnovate and https://www.cloud-awards.com/2021-software-awards-shortlist/">2021 SaaS Awards.
Tech Stack [High-Level]: We are JavaScript focused i.e., we work in ReactJS, NodeJS, AngularJS, TypeForm, TypeScript, Redis. On the server side, we work with AWS/GCP/DO. Database: MySQL, PostgreS and Mongo DB. API: REST and GraphQL API. We also have a strong DevOps stack - including Kubernetes(K8), Dockers and CI/CD automation.
About the Role:
This role provides you the opportunity to truly accelerate your engineering career by giving you a front-line seat on a Rocketship product. Our fintech product has grown by 10x over the last year and we are expecting that growth to continue for the foreseeable future. The leadership team is committed to make massive investments in its technology and people. Given the growth of the product, individuals will have opportunities to move into leadership roles.
Why SyndicationPro?
Along with having an explosive product, SyndicationPro also has mature leadership, systems, processes, and structures that most fast-growing StartUps lack. SyndicationPro.com is part of the FirstPrinciples.io Venture Studio; this gives us the operational and technical backbone that most young companies struggled with. We are also a profitable SaaS Company that is cash-flow positive; ensuring financial viability. Our founding team also are daily users of the product and are real estate syndicators themselves, ensuring that we continue to maintain product leadership.
Job Description:
Roles & Responsibilities:
- Perform full stack development activities using MERN Stack
- Ability to translate UX Designs into functional web apps using React JS
- Technical architecture design along with system architect and product manager
- Writing effective business logic (using Rest API or GraphQL API)
- Algorithm design for system modules
- Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
- POC development with other engineers
- Efforts estimations with Product Manager and Engineering Head
- Test software to ensure responsiveness and efficiency
- Writing Unit testing for robust system
- Technical documentation
Requirement & Skills:
- Bachelor’s degree in computer sciences or equivalent stream. PG is good to have
- Strong Knowledge of algorithms and data structures
- Hands on experience in MERN stack (MySQL or PostgreSQL would be plus)
- Hands on experience to develop Rest/GraphQL API using Node.js with Typescript.
- Hands on experience on AWS services (EC2, SQS, SES, Lambda).
- Fundamentals of Docker/Containerized application development would be plus
- Experience working with US Clients is a Must
- Experience and Exposure working with different projects and business models will be an advantage
- 5+ years of experience as Full Stack Development (MERN stack)
- Experience in SaaS product development would be a plus
- Experience in other JS frameworks like Next.JS, React Native/Expo would be plus
Basic Qualifications:
∙Bachelors in Computer Science/Mathematics + Research (Machine Learning, Deep Learning, Statistics, Data Mining, Game Theory or core mathematical areas) from Tier1 tech institutes.
∙3+ years of relevant experience in building large scale machine learning or deep learning models and/or systems.
∙1 year or more of experience specifically with deep learning (CNN, RNN, LSTM, RBM etc).
∙Strong working knowledge of deep learning, machine learning, and statistics.
- Deep domain understanding of Personalization, Search and Visual.
∙Strong math skills with statistical modeling / machine learning.
∙Hands-on experience building models with deep learning frameworks like MXNet or Tensorflow.
∙Experience in using Python, statistical/machine learning libs.
∙Ability to think creatively and solve problems.
∙Data presentation skills.
Preferred:
∙MS/ Ph.D. (Machine Learning, Deep Learning, Statistics, Data Mining, Game Theory or core mathematical areas) from IISc and other Top Global Universities.
∙Or, Publications in highly accredited journals (If available, please share links to your published work.).
∙Or, history of scaling ML/Deep learning algorithm at massively large scale.
- 2+ years of experience building REST APIs with Java
- 1+ years of experience in maintaining REST APIs documentation.
- 2+ years of experience programming and delivering in a production environment
- Expertise working with data structures and algorithms
- Proficiency in object-oriented programming and experience applying modern design patterns.










