Technical Support L2 - Partner Engagement

About Us : Signal Expert Global LLP is a Multi-National Company & involved in the business of providing Technical Analysis and research services in the Forex & Comex Global Market Since 2016. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

We are a leading Forex & Comex technical signal provider. With our full-fledged research operations, Signal Expert Global has proven itself as a company that produces and delivers highly accurate signals and recommendations.

Job Profile - Product & Process Trainer / Full Time / Permanent / Work From Office

Package - 3.00 Lacs to 4.8 Lacs per annum (In Hand)

Roles and Responsibilities :

• Prepare Training Module to conduct Product & Process Training, Soft SkillsTraining, Communication Skills Training, Sales Training, SOP Training ,Induction Etc.
• Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language,culture, etc.
• Provide consistent coaching and feedback to enhance employee performance.
• Develop action plans for the bottom quartile and ensure they move up the learning curve. Ensure advisors are skilled & knowledgeable to handle customer interactions.
• Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery.
• Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training. Organize JKQ & Complete Certification Process.
• Conduct Session on Compliance & Customer Satisfaction.
• You shall execute & perform all such duties that may be assigned to you from time to time and we reserve the rights to change these at our discretion.

Desired Candidate Profile :

• Excellent command on both English and Hindi Language(verbal and written)
• Graduate or Post Graduate, certifications are a plus
• Confident,Driven, Enthusiastic, and Innovative.
• Experience of training sales professionals preferably in financial industry
• Knowledge of Global Market. (Forex & Comex)

Key Responsibilities:

• Develop and implement effective recruitment strategies to meet staffing needs.
• Source candidates through job boards, social media, and networking.
• Conduct interviews and assess candidates' qualifications.
• Coordinate with hiring managers to understand position requirements.
• Maintain a positive candidate experience throughout the hiring process.
• Assist in the development of employer branding initiatives.

Qualifications:

• Proven experience in talent acquisition or recruitment.
• Strong communication and interpersonal skills.
• Ability to manage multiple recruitment projects simultaneously.
• Familiarity with applicant tracking systems (ATS) and recruiting tools.

About the Role

We are seeking a detail-oriented QA Engineer with strong expertise in automation testing, test planning, and cloud technologies. The ideal candidate will ensure the quality and reliability of our products through rigorous manual and automated testing, while also contributing to continuous improvement in our CI/CD pipeline and cloud-native environments.

Responsibilities

• Design, develop, and execute test plans, cases, and scripts for functional, integration, system, regression, and UAT testing.
• Build and maintain automation frameworks for E2E and API testing (Playwright, SoapUI, or similar).
• Integrate automated test suites into CI/CD pipelines to enable continuous testing.
• Collaborate with developers, product managers, and DevOps engineers to ensure high-quality software delivery.
• Perform defect tracking, reporting, and root cause analysis to drive continuous improvement.
• Apply knowledge of AWS cloud-native services and Terraform to support testing in cloud-based environments.
• Write and maintain reusable test automation scripts with JavaScript/TypeScript.
• Support release validation, performance checks, and production monitoring as needed.

Must-Have Requirements

• Strong experience in test planning & execution (functional, integration, regression, UAT).
• Hands-on with automation testing frameworks (Playwright, SoapUI, etc.).
• Proficiency in JavaScript with basic understanding of TypeScript and SQL.
• Experience with Terraform and good exposure to AWS Cloud Native services.
• Ability to integrate test automation with CI/CD pipelines.

Nice-to-Have Skills

• Familiarity with other automation tools (Selenium, Cypress, Postman, etc.).
• Experience in performance testing and security testing.
• Knowledge of Docker/Kubernetes for containerized environments.
• Strong analytical and problem-solving skills.

Key skills: java ,selenium,BDD,API testing,Rest assured.
Mandatory Skills:

·         Hands-on knowledge of Maven

·         Appium hands-on

·         Jenkins hands-on

·         Hands-on knowledge of API testing techniques and usage of API tools SOAP UI/JMeter (REST /SOAP)

·         Rest api automation using rest assured

·         Usage of Postman or JMeter tool to modify requests to validate multiple outputs on scenarios.

·         Analyze results of tests and to be able to update existing test suits after API changes

·         Basic Knowledge about CI/CD Concepts

·         Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG

·         Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.

Nice to have skills:

·         ISTQB foundation certification would be a plus.

• Solid background and proven experience in the tech stacks
• Strong proficiency in JavaScript
• Proficiency in HTML, CSS, JavaScript and jQuery
• Familiar with JavaScript frameworks such as jQuery, ReactJS
• Understanding and Work experience in ES6, Redux, Regex, MaterialUI and MUIdatatables is a plus
• Should be familiar with REST API’s
• Excellent communication and team handling skills
• Great attention to detail and problem-solving skills

Title: Associate Consultant – Recruitment and co-ordinations

Reporting to: Head of Business

Location: Bangalore

About Us

Think Taank Consultants a franchisee unit of Antal International Networks is a recruitment firm with focus in Mid, Senior and Leadership level hiring based in Bangalore,

Support by Antal:

We are supported by our brand “Antal”, Antal trains us in handling all the nuances in recruitment.

Log into: http://www.antal.com">www.antal.com for more details.

Our strength – Networking

We are a large network of 30plus offices PAN India with over 200+ consultants working on both IT and Non-IT roles

Job Description

Broadly there are 2 major activities:

Recruitment and co-ordinations

Office Administration

Recruitment and co-ordinations

Managing Freelance Consultants / Network partners on end-to-end recruitment activities.

Client co-ordinations – Recruitments and strengthening business relations.

Manage the entire recruitment activity:

Once you have a JD, evaluate / qualify every requirement, understand the client’s expectations completely.

Distribute the requirements to relevant consultants and partners.

Receive the profiles from consultants, evaluate and share it to clients.

Handle end to end recruitment co-ordinations between clients and consultants.

Take control of all prospective candidates during the 2^nd and final stage Interviews and understand their keenness and have backup plans accordingly.

Stay in touch with offered candidates till such time they Join.

Evaluate the running mandates and take appropriate decisions – STOP / HOLD / CONTINUE

Ensure you and your team spends time on productive mandates – TIME / VALUE / MONEY

Manage / Motivate / Assist consultants:

You should manage, guide, and assist consultants for functionally smoothly.

Motive the consultants to earn attractive Incentives.

Evaluate the consultant’s basis their performance, commitments, quality of work, etc.,

Coordinate with BD team:

You will coordinate with BD team / Account head in case of any help to address any client related issues, work jointly as a team and resolve.

Admin. / Backend work:

Maintain all reports and data on all recruitment related activities of the office.

*Daily / weekly / monthly reports of all consultants

*Performance reports of all consultants

*Data base of all roles worked (Resumes and excel sheets)

*Data base of clients

*Maintain and Manage all Job portals.

Other activities:

*Sourcing candidates for our office                                                                               

*Manage and Maintain all Job portals.

*Job posting activities across various portals.

*Preparing formats / templates / presentations.

Measurable Objectives: Your performance will be measured basis on how you plan, guide, manage, maintain data, reports, analysis, etc., - Translate to measurable performance.

Work timing: 9.00am to 6.00pm (Monday to Friday)

Work from home: Considering the current pandemic the work will be from home, in the situation improves, we will have to meet in person once in a week for review meetings.

Work from office: We will evaluate the situations with respect to COVID, have all protocol measures keeping employee safety is key and take a decision, our next evaluation on this would be during the month of October 2021.

Ideal candidate: This role would suit someone who has the following qualities:

1. Great Passion to learn
2. Excellent communication skills – English vernacular
3. Excellent in written communications
4. Excellent computer skills – Excel and word
5. Basic knowledge on IT skills – Java, Phyton, etc.,

Note: All other necessary trainings will be provided by us.

Learnings - What will you learn?

Industry Knowledge (Across sectors we work)

Hierarchies in the organization & how does an organization function.

Client expectations

Candidate sourcing & Candidate assessments,

Entire Recruitment cycle, challenges in hiring good talent, etc.

Solutions to candidate and client related challenges.