
Technical Support L2 - Partner Engagement
at An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!
Position: Technical Support L2
Qualifications: Any graduate/Diploma
Experience: 2+ yrs
Job Description
- Troubleshoot Microsoft Office Products (O365)
- Windows 10 desktop issues
- Windows updates and driver issues
- Basic concepts of networking
- Ping
- DNS
- Web Browser Troubleshooting
- RingCentral Phone Systems
- Excellent Communication Skills
- Excellent Customer Service
- Outlook Troubleshooting.
- Third party application installation and troubleshooting (using reference guide)
Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.
Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)
Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.
Notice period – Max 60 days
Interview Mode: Face to Face on 20th August 2022

Similar jobs
Hi Folks, we are currently Hiring for Security Engineer.
Gemini said
Hiring: Security Engineer
Company : Pentabay Softwares
Location : Anna salai, Mount Road
Mode: Fulltime
Pentabay Softwares INC is looking for a proactive Security Engineer (2–7 Years Exp) to fortify our global digital solutions. As we scale our footprint in the Healthcare IT sector, you will play a critical role in safeguarding sensitive data (ePHI) and ensuring our cloud-native architectures are resilient against evolving threats.
The Mission
You will be the architect of our defense, bridging the gap between high-speed development and rigorous security standards. Your day-to-day will involve "shifting security left" by embedding DevSecOps practices into our CI/CD pipelines and leading our compliance efforts for SOC 2, ISO 27001, and HIPAA.
Key Responsibilities
Defense & Architecture: Design and maintain secure cloud (AWS/Azure/GCP) and on-prem environments. Implement IAM policies, Zero Trust frameworks, and robust secrets management.
Offensive Testing: Conduct regular vulnerability assessments (VAPT), penetration testing, and code reviews using tools like Burp Suite and Nessus.
DevSecOps & Automation: Integrate SAST/DAST/SCA scanning into engineering workflows. Automate security tasks using Python or Bash.
Incident Response: Monitor SIEM tools (Splunk/CrowdStrike), respond to threats, and develop risk mitigation strategies.
Healthcare Compliance (Plus): Ensure data integrity for HL7/FHIR APIs and maintain HIPAA/HITECH audit readiness for healthcare clients.
What You Bring
Experience: 2–7 years in Information/Application Security with a strong grasp of the OWASP Top 10 and threat modeling (STRIDE).
Technical Depth: Proficiency in network/endpoint security, PKI, encryption standards (TLS/SSL), and container security (Docker/Kubernetes).
Compliance Knowledge: Familiarity with NIST, GDPR, and SOC 2 frameworks.
Tools: Hands-on experience with Metasploit, Wireshark, and Infrastructure-as-Code (Terraform).
Bonus Points: Industry certifications like OSCP, CISSP, or CEH, and experience in Healthcare IT workflows.
Auditing space like ISO27001 , ISO9001 prefered
Why Pentabay?
At Pentabay, we offer more than just a job; we offer a security-first engineering culture.
Growth: A dedicated learning budget for certifications and conferences.
Impact: Work on cutting-edge Healthcare projects that demand the highest levels of data privacy.
Send resumes to : sandhiya.m at pentabay.com
Job Description
Build and maintain bots on Azure platform. Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments
Qualifications
- a) 5 years of experience in software development with clear understanding of the project life cycle
b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
c) Hands on experience with Machine Learning based chat bots
d) Experience with Azure bot services like Text Analytics etc.
e)Strong database skills and hands-on experience on databases like SQL Server/Oracle - f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
- g) Strong experience designing and working with
with service-oriented architectures (SOA) and WebAPIs.
- h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
- i) Knowledge of Python and NodeJS is a plus
- j) Ability to design and optimize SQL Server 2008 stored procedures.
- k) Experience with JQuery, CSS3, HTML5 or similar technologies.
Description:
We are seeking an experienced SAP BRIM - SOM consultant to join our team. The ideal candidate will have a comprehensive understanding of the SAP BRIM - Subscription Order Management (SOM) module along with a strong background in the design, configuration, and support of SAP systems.
Responsibilities:
1. Gather business requirement and implement the SAP BRIM - SOM module based on specific business requirements.
2. Develop end-to-end solutions for the SAP BRIM - SOM platform. This includes creating functional specifications, working with technical teams to develop solutions, and conducting unit and integration testing.
Job Summary
We are looking for a highly motivated and innovative Business Development Associate to join our team. The ideal candidate will identify new business opportunities, conduct market research, build and maintain client relationships, and collaborate with internal teams. You'll play a key role in bridging the gap between clients and the organization, driving growth, and ensuring our offerings align with client needs.
Must have skills
- Seeking freshers to those with up to 2 years of experience.
- Excellent customer service and sales skills.
- Strong verbal and written communicator.
- Excellent presentation skills.
- Proficiency in Microsoft Office.
Roles and Responsibilities
- Identify and target potential customers to generate new sales opportunities.
- Initiate contact with prospective clients through calls, emails, and social media to establish connections and schedule meetings.
- Cultivate and maintain strong relationships with both new and existing customers.
- Understand customer needs and provide customized solutions that align with their purchasing goals.
- Create and present engaging presentations and proposals to potential customers.
- Negotiate terms and close sales to achieve or surpass sales targets, focusing on stock placement subscriptions.
- Conduct market research to stay informed about industry trends, competitors, and potential growth areas in B2C sales.
- Analyze sales data and market trends to identify new opportunities for expanding the business.
- Collaborate with marketing and product development teams to ensure business development efforts align with overall company strategy.
- Gather feedback and insights from customers to help refine product offerings and marketing strategies.
- Monitor and report on key performance indicators (KPIs) related to business development and sales activities.
- Prepare regular reports for management to review progress and outcomes.
Job Description:
We are seeking a skilled Full Stack Developer to join our growing team. As a Full Stack Developer at AlphaBI, you will play a critical role in designing, developing, and maintaining both front-end and back-end components of our web and mobile applications. If you are a proactive problem-solver with a passion for technology and a desire to work in a fast-paced environment, we want to hear from you.
Key Responsibilities:
• Develop and maintain web applications using React, JavaScript, SQL, and MongoDB.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Optimize applications for maximum speed and scalability.
• Ensure the technical feasibility of UI/UX designs.
• Develop server-side logic, databases, and APIs to support front-end functionality.
• Write clean, maintainable, and well-documented code.
• Troubleshoot and debug issues to enhance application performance.
• Stay updated with emerging technologies and apply them to improve the development process.
Required Skills:
• Proficiency in React and JavaScript for front-end development.
• Strong experience with SQL and MongoDB for database management.
• Understanding of RESTful APIs and web services.
• Knowledge of version control systems like Git.
• Ability to work independently and as part of a team.
• Excellent problem-solving skills and attention to detail.
Optional Skills (a plus):
• Experience with TypeScript.
• Familiarity with Next.js for server-side rendering.
• Knowledge of Flutter for cross-platform mobile app development.
Qualifications:
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 2+ years of experience as a Full Stack Developer or similar role.
• Strong portfolio demonstrating relevant work experience.
Benefits:
• Competitive salary based on experience.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
Produce high-quality code and experience with security implementations Identifying application security risks and Implementing security patches procedures.
Stronghold on MongoDB and experience on other No SQL databases.
Experience with Graph, Payment Gateway, Node.js process management and web sockets like socket.io
Experience on Integration of multiple data sources and databases into one system.
Must have good knowledge of Object-Oriented JavaScript, ES6, or Typescript.
Good knowledge of coding standards, design patterns, unit testing.
Stronghold on Data Structures and Algorithms.
Expertise in building scalable & reliable systems.
Good Experience in working with technologies like AWS.
Strong problem solving and analytical skills.
Able to architect large software from scratch.
Strong problem solving and analytical skills.
Able to architect large software from scratch.
- Understand customer environment – Install Products, configure in customer Network and Troubleshoot problems faced during demonstration, Good understanding on network configuration, troubleshooting, Install devices in Customer environment & Diagnose issues in Windows & Linux O/S.
- Understand the new requirements (Projects) and implement suitable solution by making suitable modifications in product hardware, software, driver and Firmware by coordinating with Business, Customization team members.
- Conduct Training to partners and regional sales members regularly on current and new products and solutions.
- To operate from Bangalore; Travel KA, AP-TS, TN & KL on regular basis and Support Regional Sales Members & Partners on Epson Products and Solutions.
- Drive business as a product specialist by enabling the sales team
- The candidate should have mid-level experience in IT solution designing, especially in networking with familiarity to security domain.
- Good understanding of customer requirements and understanding of technical qualifications, solutions, compliances etc.
- Willingness to continuously learn technology.
- Work for meeting deadlines
Responsibilities
- Translate designs and wireframes into high quality code
- Design, build, and maintain high performance, reusable, and reliable Java code
- Ensure the best possible performance, quality, and responsiveness of the application
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
Skills
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Ability to design applications around natural user interfaces, such as “touch”
- Knowledge of the open-source Android ecosystem and the libraries available for common
tasks
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- B.E/M.C. A Or B.C.A Degree in Computer Science, Engineering, MIS, Or Similar Relevant Field
- Strong Knowledge of Android SDK, Different Versions of Android, And How to Deal with Different Screen Sizes
- Familiarity with RESTful APIs To Connect Android Applications to Back-End Services
- Strong Knowledge of Android UI Design Principles, Patterns, And Best Practices
- Experience With Offline Storage, Threading, And Performance Tuning
- Ability to Design Applications Around Natural User Interfaces, Such As “Touch”
- Familiarity with The Use of Additional Sensors, Such as Gyroscopes and Accelerometers
- Knowledge of The Open-Source Android Ecosystem and The Libraries Available for Common Tasks
- Ability to Understand Business Requirements and Translate Them into Technical Requirements
- Familiarity with Cloud Message APIs And Push Notifications
- A Knack for Benchmarking and Optimization
- Understanding of Google’s Android Design Principles and Interface Guidelines
- Proficient Understanding of Code Versioning Tools, Such as Git
- Familiarity with Continuous Integration - Good Knowledge of Kotlin.
- At Least Publish 3-4 Application in the Play Store
- Knowledge of Cross-Platform And iOS Development Will Be an Advantage.
- Knowledge of health care and e-commerce domain will be good.
What you will do
- Build some of the most crucial infrastructure using web and Android technologies for both internal and external users
- Gather feedback from users for fast iteration of products
- Take ownership of features and products
- Grasp new technologies at extremely fast pace
About You
- Solid fundamentals in computer engineering/science
- Proficient in one or both of Android and web Javascript development
- Bonus: UI/UX skills
- Clean, robust and maintainable code style
- Relentless work ethic
- Strong moral fiber
- Exceptional cognitive abilities
- Proven and verifiable track record of excellence in fields other than just academics
- Embrace responsibility and leadership through accountability
- Good English speaker, reader and writer
- Winner
If you are interested, we have a little brain teaser. Send us a message introducing yourself and we will share the brain teaser.









