
Technical Support L2 - Partner Engagement
at An international MNC specialized into Hardware & Networking
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!
Position: Technical Support L2
Qualifications: Any graduate/Diploma
Experience: 2+ yrs
Job Description
- Troubleshoot Microsoft Office Products (O365)
- Windows 10 desktop issues
- Windows updates and driver issues
- Basic concepts of networking
- Ping
- DNS
- Web Browser Troubleshooting
- RingCentral Phone Systems
- Excellent Communication Skills
- Excellent Customer Service
- Outlook Troubleshooting.
- Third party application installation and troubleshooting (using reference guide)
Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.
Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)
Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.
Notice period – Max 60 days
Interview Mode: Face to Face on 20th August 2022

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Job description:-
Your role
Sales / business development executive, with 3+ years of relevant experience. You'll need to be a go-getter and help drive exponential growth, with a hunger for identifying prospects, pursuing sales opportunities, and closing deals.
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Demonstrable track record of meeting and exceeding targets
Excellent communication (written and verbal), collaboration, and interpersonal skills
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Any UG or PG with 3+ years of relevant experience
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B Tech / MCA / MBA / PGDM - business, marketing or related field
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if interested, kindly share your resume at r a h u l . n a r w a d e @ f o c a l w o r k s . i n
Regards,
Rahul N,
Focalworks Solution Pvt Ltd.
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