Senior System Admin L2- WFO- Mohali- Excellent comms

As an intern for the Artificial Intelligence business automation team, you will be focusing on researching and developing AI tools that automate some parts of our business automation. As business automation is important throughout the firm, you will have the opportunity to collaborate with teams across Springer. 

Candidate should be aware about backend testing

• Writing unit test cases using Junit and Mockito.
• Writing integration test cases using Spring Boot Test.
• Writing acceptance tests using Cucumber.

Candidate should be aware about frontend testing

• Writing Angular component tests using Jasmine and Karma.
• Writing Angular integration tests using Cypress and Cucumber.
• Candidate should be aware about backend testing
• Writing unit test cases using Junit and Mockito.
• Writing integration test cases using Spring Boot Test.
• Writing acceptance tests using Cucumber.
• Candidate should be contributing in designing and implementing regression test pack.
• Candidate should be aware about post deployment test suite.

About E2M:

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, ecommerce, SEO, AI SEO, PPC, AI automation, and content writing. Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together. If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Job Summary

We are looking for a dedicated AI/ML Quality Assurance Engineer who will be responsible for ensuring the quality and reliability of AI/ML solutions, models, and intelligent systems. You will develop and execute test plans, validate model performance, collaborate with AI developers, and automate testing where applicable.

Key Responsibilities:

• Design, develop, and execute comprehensive test plans and test cases for AI/ML models and AI-enabled applications (functional, non-functional, regression, performance)
• Validate AI model accuracy, stability, robustness, fairness, and reliability under diverse scenarios
• Collaborate closely with AI engineers / data scientists to understand model behaviour and requirements
• Automate validation workflows using scripting languages/tools
• Track, investigate, and report issues/defects; work with developers for root-cause analysis
• Ensure end-to-end testing of data pipelines feeding AI system
• Contribute to continuous improvement of the AI QA framework and standards
• Create test documentation, results reports, and QA metrics dashboards
• Participate in planning and QA strategy discussions

Required Skills & Qualifications:

Technical Skills:

•  Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• 3+ years overall QA experience (manual + automation; preferably including AI systems)
• At least 1 year of hands-on experience with AI/ML system testing or AI solutions
• Familiarity with automation tools (Selenium, PyTest, JUnit, or similar)
•  Knowledge of version control (Git), CI/CD principles, test management tools
•  Understanding of data validation, model evaluation metrics, bias/fairness checks

Soft Skills:

• Strong analytical and problem-solving ability
•  Excellent communication and collaboration skills
• Detail-oriented, proactive in eliminating defects early
• Ability to work in cross-functional teams

Nice-to-Have:

• Experience in automated model testing frameworks
•  Knowledge of NLP, computer vision, or deep learning testing
• Experience with cloud platforms (AWS / GCP / Azure)
• Certifications in AI/ML or QA (ISTQB, AI certification etc.)

Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

Role

Inside Sales Executive (1-2 years of experience)

About Voiceoc

Voiceoc is a Delhi-based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Website: https://www.voiceoc.com/

We are funded by leading investors of USA and India.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 1 - 2 years of experience in a B2B product marketing role. The candidate would be required to do following tasks to generate leads & drive brand awareness in India & foreign market:

• Engage with prospective clients on LinkedIn
• Good exposure of Account-based mapping 
• Generate a pipeline of leads via outbound targeting - LinkedIn, Email etc.
• Engage with leads on a regular basis and close the deals
• Maintain proper database of leads
• Experiment & regularly optimize messages to improve conversion rates
• Run creative campaigns to drive awareness of product
• Achieve monthly targets of setting up meeting with prospective clients
• Communicate, engage and help Voiceoc in partnering up with online media agencies 
• Gather market insights and infuse the learning back into the organization 

Other Details:

• Must have experience of working with a B2B SAAS startup/projects
• Work From Office and office is located in Noida.

Others:

We have a BYOD Policy, candidate must have his/her own personal laptop

We’re Hiring: Fullstack Developer (Node.js/Python + React.js)

Location: Bangalore

Type: Full-Time

Experience: 2 to 5 Years

Key Responsibilities

Develop and maintain full-stack web applications using Node.js/Python backends and React.js frontend.

Build scalable backend APIs (Express.js, Nest.js, Django, FastAPI, Flask) and integrate with frontend components.

Write clean, maintainable JavaScript/TypeScript and Python code following best practices.

Participate in code reviews and contribute to technical discussions.

Collaborate with cross-functional teams to deliver high-quality products.

Debug and troubleshoot across the full stack, ensuring seamless deployments.

Optimize application performance and ensure responsive user experiences.

✅ Required Skills

2–5 years of hands-on full-stack development experience.

Strong proficiency in JavaScript (ES6+) and modern web development concepts.

Backend expertise with Node.js (Express.js, Nest.js) OR Python (Django, FastAPI, Flask).

Frontend expertise in React.js, including hooks and modern component patterns.

Experience with RESTful API development & integration.

Database knowledge in SQL (PostgreSQL, MySQL) and NoSQL (MongoDB).

Familiarity with Git and collaborative workflows.

Strong problem-solving, debugging, and performance optimization skills.

Knowledge of agile methodologies and software development lifecycle.

📌 Skills:

SQL | JavaScript | React.js | Node.js | Python

Role : Junior Developer (Junior Consultant) - Java/ React/Golang

Location : Gurgaon/Bangalore/Pune

Education : BE/ BTech/ MCA or equivalent engineering degree

Experience : 2-4 years of Java Programming experience

These are urgent positions and we are looking to onboard candidates by end of April . Only those should apply who can join immediately.

- Number of positions : 40

- Normal working hours

- Remote work environment

Salary : INR 4 Lakhs - 8.5 Lakhs/ year

- Selected candidates will undergo extensive Training of 6 weeks.

- 2.5 years of Service level agreement with Shortlisted and offered Candidates

Job Requirement :

Mandatory :

- At least 1.5 + year development or support experience in Java application

- Good understanding of Object-Oriented Concepts (OOPs)

- Understanding of web applications

- Good analytical and logical abilities

- Good communication and interpersonal skills

- Minimum 60 % marks in Class 10 & 12th & BE/BTech/ MCA

Desired :

- Working knowledge of JavaScript / Golang/ React

Perks and Benefits :

- Competitive Compensation

- Medical Insurance- Self, Family

- Term Life Insurance

- Group Personal Accident Insurance

- Long Service Awards

- Professional Certification Assistance

- Global Exposure

About Xebia :

Xebia Group consists of nine specialized, interlinked companies: Xebia, Xebia Academy, StackState, GoDataDriven, Xpirit, Binx.io, Instruqt, Qxperts and Xccelerated. Offices in Amsterdam, Utrecht, Hilversum, Paris, Gurgaon, Pune, Bangalore, Boston and Dubai.Expertise in Technology Consulting, Offshore Services, Deployment Automation, Digital Transformation, Agile Transformations, Agile Product Management, DevOps, Big Data & Data Science, Cloud Infrastructures, Agile Software Development, Blockchain, Quality & Test Automation, Classroom Training, In-Company Training, Artificial intelligence, and Machine Learning.Xebia explores and creates new frontiers. Always one step ahead of what businesses need, we turn the latest technology trends into advantages for our customers. As a mainstream frontrunner, we create new solutions and build the future with our clients.

• Contacting potential or existing customers to inform them about a product or service using scripts
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales