3+ Office 365 Jobs in Chennai | Office 365 Job openings in Chennai

Role Description

Key Responsibilities:

• Troubleshoot Windows OS and Office 365 issues (Outlook, Teams, OneDrive)
• Handle password resets, account access, and user management (Active Directory)
• Install/configure laptops, desktops, printers, and software
• Perform basic network troubleshooting (Wi-Fi, VPN, DNS)
• Log and track issues in ServiceNow/Jira and meet SLA timelines
• Escalate complex issues to L2 teams
• Support user onboarding/offboarding and system setup
• Maintain basic documentation and SOPs

Required Skills:

• Strong 2-3 years of experience in IT Support / Helpdesk / Desktop Support
• Good knowledge of Windows OS (10/11) and Microsoft Office 365
• Basic exposure to AWS is mandatory.
• Basic knowledge of Active Directory, networking, and security concepts
• Exposure to Linux/Unix environments (basic level)
• Familiarity with ticketing tools (ServiceNow, Jira, etc.)
• Basic understanding of programming/scripting (Java, Python, etc.) is a plus
• Experience in fast-paced or SaaS environments is an advantage
• Strong communication skills (English) and problem-solving ability

🔑 Core Responsibilities

• Troubleshoot Windows OS & Microsoft 365 (Outlook, Teams, OneDrive)
• Manage user accounts & access (Active Directory)
• Handle L1 support issues (hardware, software, network basics)
• Track incidents in ServiceNow/Jira and meet SLAs
• Support user onboarding/offboarding

🧠 Key Skillsets (Must-Have)

• 2–3 years IT Support / Helpdesk experience
• Strong in Windows 10/11 & Office 365
• Basic AWS exposure (mandatory)
• Knowledge of Active Directory & networking (DNS, VPN, Wi-Fi)
• Experience with ticketing tools (ServiceNow/Jira)
• Basic Linux/Unix knowledge
• Good communication & problem-solving skills

Job Summary

We are looking for an experienced Defender Antivirus Engineer with 3–8 years of experience in endpoint security and Microsoft security solutions. The ideal candidate should have strong hands-on experience with Microsoft Defender, Microsoft Sentinel, Intune, and Office 365 to manage enterprise endpoint protection, security monitoring, device management, and incident response. The candidate will play a key role in ensuring the organization's security posture through proactive monitoring, threat detection, and endpoint compliance.

Key Responsibilities

• Administer and manage Microsoft Defender for Endpoint and Microsoft Defender Antivirus.
• Configure, monitor, and maintain Microsoft Sentinel for security monitoring, threat detection, and incident response.
• Manage endpoint devices, policies, and compliance using Microsoft Intune.
• Administer and support Microsoft 365 (Office 365) services, including security configurations.
• Monitor security alerts, investigate incidents, and perform root cause analysis.
• Perform vulnerability assessments and coordinate remediation activities.
• Ensure endpoint protection policies, antivirus updates, and security compliance are maintained.
• Implement security best practices for endpoint and cloud environments.
• Troubleshoot endpoint security, device management, and Microsoft 365-related issues.
• Collaborate with infrastructure, cloud, and security teams to enhance enterprise security.

Required Skills

• Strong hands-on experience with Microsoft Defender for Endpoint and Microsoft Defender Antivirus.
• Experience administering Microsoft Sentinel (SIEM/SOAR).
• Good knowledge of Microsoft Intune for endpoint and device management.
• Experience with Microsoft 365 / Office 365 Administration.
• Knowledge of endpoint security, threat detection, and incident response.
• Experience with security monitoring, vulnerability management, and compliance.
• Good understanding of Windows Server and Windows endpoint administration.
• Strong troubleshooting and analytical skills.
• Excellent communication and problem-solving abilities.