Optimo Capital

About the role

We’re hiring an IT Systems Administrator for an NBFC to secure endpoints, SaaS, and networks across ~50 branches, ~250+ field staff, and ~50+ office users.

This is primarily an IT Admin + Security role, with secondary exposure to AWS cloud ops + light DevOps + basic DB access management.

If you’re an IT Admin aiming to break into AWS Cloud Ops + DevOps, this role is a strong next step — you’ll own core IT/security and get hands-on exposure to cloud operations and deployments.

Key responsibilities (Primary: IT Admin + Security)

• Manage endpoint security for laptops and mobiles (policies, patching, encryption, antivirus/EDR); drive MDM implementation now/future (e.g., Intune/Jamf).
• Administer Google Workspace (Gmail/Drive/Calendar): users, groups, permissions, SSO, MFA, sharing controls.
• Own joiner–mover–leaver lifecycle: provisioning/deprovisioning, access controls, periodic access reviews.
• Secure branch connectivity: VPN, internal Wi-Fi, internet usage controls; coordinate troubleshooting and standardization across branches.
• Manage HO security stack: firewall operations, rule changes with change control, monitoring/log review (basic but consistent).
• Secure SaaS tools (CRM/HRMS/comms like Slack/Zoom): role-based access, MFA enforcement, offboarding, integration/OAuth controls.
• Maintain IT asset inventory: procurement coordination, issuance/return, audits, warranty/AMC, license renewals; remote lock/wipe for lost devices.
• Handle security incidents: phishing, account compromise, device loss/theft — contain, investigate, recover, and prevent recurrence.
• Run backups and basic DR testing; maintain SOPs/documentation and train staff on cyber hygiene.
• Provide hands-on user support: laptop builds, software installs, Outlook/Excel issues, VPN/Wi-Fi troubleshooting, escalations and vendor coordination.

Secondary responsibilities (AWS + DevOps + DB ops support)

• Support AWS administration: IAM users/roles/policies, MFA, access key hygiene, basic log review (e.g., CloudTrail).
• Manage AWS access controls: security groups/firewall rules, IP allowlists/whitelisting (admin tools, databases, vendor access).
• Assist engineering with DevOps operations:
• CI/CD support (deployment coordination, rollbacks, environment configuration)
• Secrets/credentials management and rotation (no shared creds)
• DNS + SSL/TLS certificates, basic monitoring/alerting coordination
• Bonus: Docker/Kubernetes and Terraform exposure
• Basic database operations (admin-lite):
• DB user creation, roles/permissions, least-privilege access
• IP allowlisting/whitelisting for DB access via VPN/approved sources
• Backup/restore verification coordination and basic monitoring signals (connections/storage)

Requirements

• 3+ years in IT security / systems administration (BFSI or branch-heavy org preferred).
• Hands-on with Google Workspace administration.
• Strong endpoint/security fundamentals: encryption, patching, AV/EDR, remote support, device compliance.
• Comfortable with networks: VPN/Wi-Fi/LAN troubleshooting; firewall basics and change discipline.
• Strong operational discipline: asset tracking, vendor management, documentation, ticketing, user communication.
• Practical AWS familiarity (IAM, access controls, logging) and ability to support DevOps workflows.

Nice to have

• Experience implementing MDM at scale (Intune/Jamf/SureMDM).
• Exposure to SOC2 / ISO27001 evidence, controls, and audit workflows.
• Scripting for automation (PowerShell/Bash/Python).
• Familiarity with managed databases and secure access patterns.

About us:

Optimo Capital is an NBFC founded by Prashant Pitti (co-founder, EaseMyTrip).

We serve underserved MSMEs in India using a phygital model (branches + digital decision-making).

We’re tech + data-first, building core lending infrastructure and operating systems from the ground up.

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Job Summary:

A Product Manager role focused on building and scaling our lending ecosystem with a strong co-lending lens.

Own product outcomes end-to-end — identify problems, design user journeys and workflows, define SOPs/controls, write clear specs, and ship improvements with cross-functional teams.

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Key Responsibilities:

1. Co-Lending Tech & Ops:

• Own end-to-end co-lending execution; be the POC for partner banks/NBFCs + internal teams.
• Drive closure on operational issues (disbursals, data/reporting, exceptions) across Ops/Credit/Tech.
• Improve workflows, controls, integrations, monitoring, and reporting readiness to scale volumes.

2. Straight-Through Lending Digital Journeys: Design and improve property-loan journeys from onboarding → disbursement with fewer breaks and faster processing.

3. Credit & Risk Products: Build core underwriting/risk capabilities: rule checks, decisioning inputs, validations, policy configuration, and exception flows (with Credit + Data Science).

4. Ownership across different Products — Planning to Delivery (with Tech):

• Convert requirements into specs/user stories with edge cases + acceptance criteria.
• Drive dependencies, UAT, go-live readiness, rollouts, and release quality.
• Own partner/third-party integrations (APIs/file exchanges): specs, validations, monitoring, issue resolution.
• Maintain product documentation, process maps, SOPs, release notes, and partner-facing references to keep execution consistent.

5. Cross-Functional Problem Solving: Identify problems, gather requirements, and align on solutions across Ops/Business/Credit/Tech to deliver on time.

6. Impact & Iteration (for every product): Define success metrics upfront, ship changes, measure impact, and continuously iterate based on outcomes.

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Skills & Qualifications:

1. 1–2 years as a PM/Tech (additional points if in fintech or lending).
2. Strong understanding of loan lifecycle operations, especially disbursal + reconciliation (processing fees, RPS, insurance, charges, login fees, etc.).
3. Strong process mindset — comfortable in fast-moving, messy environments, and able to translate chaos into SOPs, controls, and scalable workflows.
4. Comfortable with data in Excel/Sheets; able to reconcile structured outputs.
5. Strong stakeholder management across internal teams + external partners.
6. High ownership + clear communication in ambiguous situations.

Good to have

1. Co-lending / partnership-led lending exposure.
2. Experience working with banks/NBFCs.
3. Basic SQL and/or dashboards/analytics exposure.
4. Experience in fast-scaling or 0→1 environments.

This role is for you if:

1. You enjoy building structure in fast-moving, slightly messy environments.
2. You think in flows, dependencies, and edge cases.
3. You can switch between partner calls, ops discussions, and product delivery.
4. You like owning reliability/accuracy/volumes — and reducing manual work.
5. You’re the person who makes sure things run (not just get planned) — with a strong get-things-done attitude.