Senior System Administrator

Hiring for ServiceNow SecOps Expert

Location: Remote(Contract)

Shift: 2:00 to 11:00 PM IST

Top Skills -

1. ServiceNow SecOps Expertise – Implementation/integration and customization support. (Not just admin or cursory experience)

2. Scripting & Integration Proficiency.

3. Security Operations & Incident Management Knowledge.

4. ServiceNow Certification:

Must hold SN Certifications – must hold Development or Implementation related cert. (CAD, CIS etc, not just CSA)

Strong preference for CIS – Security Incident Response (SIR) and/or CIS – Vulnerability Response (VR) certifications.

1. ServiceNow Developer - SIR & VM

we are seeking a ServiceNow Developer with a proven record of successful ServiceNow engagements relating to implementation and support of the Security Incident Response (SIR) and Vulnerability Response (VR) modules.

We are seeking an experienced and detail-oriented ServiceNow Developer with strong expertise in the Security Operations (SecOps) suite, particularly Security Incident Response (SIR) and Vulnerability Response (VR) modules. .

Candidate(s) will be responsible for, but not limited to, the following duties:

•  Configure, develop, and support ServiceNow modules, including:

•  Design, develop, and configure solutions within the Security Incident Response (SIR) and Vulnerability Response (VR) modules in ServiceNow.

•  Build and maintain scripts (Business Rules, Script Includes, UI Actions, Client Scripts) using JavaScript and Glide APIs.

•  Integrate ServiceNow with external security tools (e.g., Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.).

•  Automate SecOps workflows and create orchestration playbooks to improve incident and vulnerability handling.

•  Work closely with security, infrastructure, and ServiceNow teams to gather requirements and deliver high-quality solutions.

•  Troubleshoot and resolve issues related to the SecOps modules and integrations.

•  Maintain technical documentation, including configuration guides and development standards.

Skills and Experience Requirements:

•  5–7 years of ServiceNow development experience, including 2–3 years with SecOps modules (SIR and VR).

•  Proficient in ServiceNow development including scripting (JavaScript, Glide), UI customization, and REST/SOAP integrations.

•  Strong understanding of security operations, incident response processes, and vulnerability management.

•  Experience with third-party tool integrations relevant to security operations.

•  Familiarity with CMDB, ITSM, and ITIL best practices.

Skills and Certifications

•  Certified Implementation Specialist – Security Incident Response (SIR)

•  Certified Implementation Specialist – Vulnerability Response (VR)

•  ServiceNow Certified Application Developer

•  ServiceNow certifications - Service Now System Administrator CSA.

•  ITIL v3 or v4 Foundation Certification

Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.

Responsibilities:

• Handle inbound and outbound calls from international customers.
• Provide information about products and services, respond to customer queries, and resolve issues effectively.
• Ensure timely and professional follow-up on customer issues.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to achieve individual and team goals.
• Adhere to company policies and procedures to maintain operational efficiency.
• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• 1-year bond commitment required
• Minimum 6 months of Experience required in an International BPO/ Call centre.
• Excellent communication skills.
• Customer Centric &Logical thinking and need to be enough spontaneous
• Ensure Timely& Professional Responses to all queries.
• Analytical & Probing skill.
• Strong ability to multitask and take fast decisions independently.
• Night shift only.
• The shift timings will be 7.30 PM to 4.30 AM.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Fixed shift
• Night shift
• US shift

Responsibilities:

• Develop and maintain mobile applications using React Native.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and fix bugs and performance bottlenecks.
• Write clean, maintainable, and testable code.
• Integrate third-party APIs and libraries.
• Stay updated with the latest industry trends and technologies.

Required Skills:

• Proficiency in JavaScript and React.
• Experience with React Native and its ecosystem.
• Understanding of mobile app development (iOS and Android).
• Familiarity with RESTful APIs and integration.
• Knowledge of version control systems (e.g., Git).
• Problem-solving skills and attention to detail.

Software Developer

Roles and Responsibilities

• Apply knowledge set to fetch data from multiple online sources, cleanse it and build APIs on top of it
• Develop a deep understanding of our vast data sources on the web and know exactly how, when, and which data to scrap, parse and store
• We're looking for people who will naturally take ownership of data products and who can bring a project all the way from a fast prototype to production.

Desired Candidate Profile

• At Least 1-2 years of experience
• Strong coding experience in Python (knowledge of Javascripts is a plus)
• Strong knowledge of scraping frameworks in Python (Request, Beautiful Soup)
• Experience with SQL and NoSQL databases
• Knowledge in Version Control tools like GIT.
• Good understanding and hands-on with scheduling and managing tasks with cron.

Nice to have:

• Experience of having worked with elastic search
• Experience with multi-processing, multi-threading, and AWS/Azure is a plus
• Experience with web crawling is a plus
• Deploy server/related components to staging, live environments.
• Experience with cloud environments like AWS,etc as well as cloud solutions like Docker,Lambda, etc
• Experience in DevOps and related practices to improve development lifecycle, continuous delivery with high quality is an advantage.
• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement

Responsibilities:

• Produce well-researched content for publication online and in print
• Communicate using industry best practices
• Follow an editorial calendar, collaborating with team members to ensure timely delivery of materials
• Develop content for multiple platforms, like websites, email, datasheets, case studies, videos, and blogs
• Use SEO strategies and make the content keyword optimized to maximize the online visibility of the content in search results
• Draft responses to technical proposals with inputs from technical team

Eligibility Criteria

• 2-3 years of experience in working as a Technical Writer/Content Writer
• Proven expertise of writing impeccable English
• Ability to work independently with little or no daily supervision
• Good time management skills
• Graduate or Post Graduate

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieving growth and hitting sales targets by successfully managing the sales team
• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures it’s a strong presence
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Generating new leads in the field of WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES

Qualifications

• Bachelor's degree or undergraduate
• Excellent communication
• Ready to work on target basis
• 2 to 3 years relevant experience in IT field
• Previous work experience should be from IT Service based company ( WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES)
• Capable of closing end to end sales in the field of web development, app development, digital marketing services
• Capable of generating new business opportunities