ITCS System Engineer
- Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
- Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
- Hands-on experience in System Center Configuration Manager (SCCM)
- Experience with Windows Intune as MDM
- Hands-on experience with a hybrid model of exchange environments
- Scripting experience using PowerShell
- Experience building Windows and Mac Imaging
- Experience using VMWare ESX enterprise virtualization platform
- Must have experience with Windows and MAC desktop operating systems
- Must have knowledge of server hardware and operating systems
- Must have knowledge of network connectivity i.e. TCP/IP
- Strong knowledge of server technologies – i.e. Windows 2008 and 2012
- Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
- Experience with JAMF Mac Management system.
Essential Responsibilities:
- Configures all servers and workstation hardware according to the organization's standards
- Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
- Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
- Installs upgrades and configures network printing, directory structures, rights, software, and files services
- Group Policy Administration including troubleshooting and management - creation and testing of new policies.
- Provides World Class Customer Service to the company workforce
- Manage IT technical initiatives and coordinate work priorities.
- Mentor other IT team members and provide guidance as necessary.
- Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
- Provides 24x7 production support to the enterprise via on-call rotation
- Processes requests from internal ticketing systems
- Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
- Ensures project documents are complete, current, and stored appropriately
- Prepares and maintains documentation of application and hardware configurations
- Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
- Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
- Diagnoses and repairs servers within both virtual and physical environments
- Installs security identification and apparatus to computer hardware and peripherals
- Assists in troubleshooting servers\desktops within the v-Sphere
- Identifies potential security issues and recommended strategy to ensure site security
- Coordinates third-party maintenance for hardware and software
- Response to needs and questions of users concerning their access to network resources.
- Reviews reports, files, and messages to identify instances of possible security infractions
- Tests computer systems to evaluate the effectiveness of security
- Responds to inquiries regarding data and computer security, policies, and procedures
- Assists in the planning, communication, testing, and implementation of disaster recovery procedures
- Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
- User account and Security/Distribution group management
Secondary Functions:
- Provides mentoring and training to other staff members
- Writes process and procedural documentation including requirements
- Researches and evaluates new technologies
- Makes self available to other staff members as a source of information
- Develops and coordinates knowledge transfer
- Interacts with business units to gather, define, and organize the delivery of a business solution
Work Experience Requirements:
- Works under limited supervision
- Relies on instructions and pre-established guidelines to perform the functions of the job
- Familiar with a variety of the field's concepts, practices, and procedures
- Requires a very high level of technical skill in the field of expertise
Other Requirements:
- Typically requires 4 to 8 years of related experience
- Preferred certification in Microsoft technologies
- Excellent written and oral communication skills
- Must be able to exchange information with all levels of internal and external customers
- Sets priorities, based on workload, using past experiences as a guideline
- Must have good collaboration skills
Subodh Popalwar
Software Engineer, Memorres
About Our Client company is into Telecommunications. (SY1)
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Hello,
Greetings for the day !!!
We are hiring "Technical Support L1 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Technical Support L1 - AD & Exchange
Experience Level: 2+ Years
External Skills And Expertise
and concise manner.
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ensure their SLO are achieved.
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and answer user inquiries regarding the alerts.
Diagnose and troubleshoot issues related to MS Patching, AD,
Exchange, Mail Flow Monitoring, and Device Down based on the
alerts generated on Windows Servers.
The candidate has to work 24*7 shifts.
Duties & Responsibilities:
Patching.
Organized, detail-oriented, and self-motivated.
The ability to effectively communicate through phone, chat, and email
is required.
Server level technical skills: server builds and administration, support,
virtual environment administration.
Ability to work on multiple issues simultaneously in a fast-paced
environment.
Ability to work within a team environment as well as work
independently, while maintaining a high level of efficiency
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Hello,
Greetings for the day !!!
We are hiring "Technical Support L3 - Exchange Server" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune !!!
Position: Technical Support L3 - Exchange Server
Must Have Skills
Exchange Server, O365
Experience Level: 4+ Years
Required Skills
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- Knowledge of Office 365 Management & troubleshooting.
- Knowledge of Active Directory management & troubleshooting.
- Knowledge of mail routing and client connectivity.
- Knowledge of Back up configuration & troubleshooting.
- Well versed with Windows event log & analysis.
- Enthusiasm for learning new skills.
- Good communication skills - both written and verbal.
- Passion for providing exceptional service to customers.
- Strong sense of ownership and accountability.
- Strong work ethics.
Roles & Responsibility:
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- Advanced Knowledge of handling Office 365 issues.
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- Must have skills in deploying Exchange in a large enterprise environment.
- Knowledge of Exchange Hardening.
- Expert knowledge of mail flow and third-party smart host filtering.
- Expert knowledge of Outlook and OWA configuration and troubleshooting.
- Expert knowledge in Troubleshooting issues by checking Exchange Logs and Windows Event Logs.
- Advanced knowledge in a clustered environments (Windows Cluster / DAG).
- Expert knowledge in Backup Applications with respect to Active Directory and Microsoft Exchange 2010, 2013, 2016.
- Good to have knowledge of Azure.
Employment Mode: Permanent Opportunity
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Pune - Hinjewadi Phase 2
Hello,
Greetings for the day !!!
We are hiring "Technical Support L2 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!
Position: Technical Support L2 - AD & Exchange
Must Have Skills
Experience Level: 2+ Years
External Skills And Expertise
and concise manner.
Monitor alert dashboards and Maintain Alert and Ticket SLA and
ensure their SLO are achieved.
Interact with partners to provide support via phone and ticket system
and answer user inquiries regarding the alerts.
Diagnose and troubleshoot issues related to MS Patching, AD,
Exchange, Mail Flow Monitoring, and Device Down based on the
alerts generated on Windows Servers.
The candidate has to work 24*7 shifts.
Duties & Responsibilities:
Patching.
Organized, detail-oriented, and self-motivated.
The ability to effectively communicate through phone, chat, and email
is required.
Server level technical skills: server builds and administration, support,
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Must-Have Knowledge of Server OS and Application monitoring
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Good to have knowledge on O 365, Azure & Virtualization Domains.
Ability to work on multiple issues simultaneously in a fast-paced
environment.
Ability to work within a team environment as well as work
independently, while maintaining a high level of efficiency
Employment Mode: Contract to hire (Full time opportunity)
Work Mode: Work from office
Shift: 24*7 Rotational Shift
Location:
Mumbai - Andheri
Job description
- Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
- Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
- Hands-on experience with Windows 10/11 operating system environments
- Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
- Ability to perform remote troubleshooting and provide clear instructions.
- Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
- Excellent problem-solving and multitasking skills
- Address user tickets regarding hardware, software, and networking L1, etc.
- Manage and maintain IT asset inventory and documentation.
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- Strong knowledge of Microsoft Windows desktop operating systems.
- Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
- Strong knowledge of the Microsoft Office suite.
- Working knowledge of TCP/IP protocol stack, and Wi-Fi.
- Working knowledge of supporting pcs in a domain environment.
- Working knowledge of Office 365 cloud application suite
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InovarTech is hiring Lead application developer in SharePoint, O365 to participate in the design and development of a variety of applications.
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- Must have People Leading experience.
- 7+ years of experience in SharePoint development including SharePoint online and O365
- Strong Experience on migration projects on-premises to Office 365 or Lotus Notes to Office 365.
- Good Experience with ShareGate or any other migration tools.
- Demonstrated experience with Microsoft .NET development languages and tools, JavaScript, HTML5, JSON, CSOM, REST APIs, SQL, XML
- At least 2+ years of experience in SharePoint Framework (SPFx) using React/Typescript.
- Experience with Designing custom SharePoint solution with Azure and other 3rd party services.
- Demonstrated experience building workflow and collaboration solutions with tools such as SharePoint Designer, Power Automate, PowerApps (Canvas/Model driven App), Logic Apps, Nintex, K2
- Knowledge of various platforms such as Microsoft Office 365, Azure, Azure Search, SharePoint Search & AAD
This position will work on a variety of custom projects. Depending on workload and project needs, the position may be performing any or all the following functions for one or more projects simultaneously.
- Analyse, design and develop SharePoint Solutions based on client requirements based on PLA.
- Estimation and planning.
- Design and Develop PowerApps and Microsoft Flow apps.
- Provides in-depth senior level technical knowledge (workaround, root cause analysis, and permanent resolution) to resolve complex problems in the technical environment.
- Create sites, lists, views, forms, SharePoint Designer Workflows, and web parts
- Design detailed architecture for complex solutions, including external design (navigation, screens, reports) and internal design (software and hardware platform, connectivity, modules, back-end and front-end components, interfaces) based on established architectural standards
- Prepares documentation including backup and recovery procedures, technical documentation
- Performs maintenance and enhancements and ongoing SharePoint administration.
- Familiarity with Agile development methodologies, Familiarity with Team Foundation Server and build management
- Experience on Hybrid Exchange for co-existence and migration
- Experience with Microsoft Azure, including the Portal and DevOps
- Experience with SharePoint Administration, Configuration, role & access management, deployment
Perks and Benefits
- Amazing work environment
- Excellent Career growth opportunities
- Compensation and benefits are best in the industry
Amazon Web Services (AWS) Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate - UNIX and DB works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our UNIX and DB group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the opportunity to grow with us. Our UNIX and DB Group is focused around but not limited to backups of Unix and Linux platforms and databases within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about equality and integrity. We “go beyond” each and every day.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and super-friendly UNIX and DB team.
Position Responsibilities include:
Troubleshoot and resolve complex support problems
Troubleshoot customer issues using remote desktop software
Successfully interact through phone and email with customers as you solve their problems
Dedication to the success and satisfaction of our customers
Recreation of problems in house
Root Cause Analysis and / or provision of examples of software bug
Working independently and as a team to come up with the best solutions to a customer problem.
Providing best-in-class phone based support for a variety of complex, time critical issues.
Using and sharing your knowledge of a wide range of technologies
Working remotely on enterprise level customers and dark sites
Having the opportunity to build labs and simulators
Ability to be involved in product BETA testing
Contributing to our Solutions Engine and online forums
Position Requirements include:
At least 5+ years of technical/customer support experience
Expert level knowledge of Unix-flavoured operating systems and its components.
Strong understanding of Oracle , HANA and SAP databases,
Good understanding of Unix/Linux clusters, with installing and configuring software.
Solid understanding of Unix device management (tape and disk)
Networking and troubleshooting connectivity, name resolution and performance based issues with Linux OS and/or hardware.
Desirable to have exposure to storage arrays like NetApp, HDS
Understanding backup theory and design. Backup and data management fundamentals
Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
Previous experience troubleshooting enterprise environments
Strong customer relations skills.
Strong multi-tasking and prioritization skills.
Strong written and verbal communication skills.
Excellent team player.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Ideally a Bachelors Degree
Preferred - OCP/OCA/OCM, Red Hat – RHCSA, RHCE
Netris is looking for a badass senior netops/network engineer excited to challenge the status quo of automatic network operations. Join us in revolutionizing the world of network engineering.
As senior netops/network engineer, you will:
- Firsthand experience cutting edge networking technologies
- Collaborate with a like-minded team of architects and developers building automatic network operations systems
- Provide network design guidance to customers rolling out automated networks all around the world
- Troubleshoot/RCA(root cause analysis) complex networking problems
- Evaluate network designs, scenarios, use-cases
- Stresstest newly baked networking features in a lab environment
To be successful in this role, you’ll need:
- BA/BS in Computer Science, Computer Engineering, or related technical discipline or equivalent industry experience.
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- 4+ years of experience deploying and operating mission-critical networks
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- Superb communication skills, both written and verbal.
- Passionate about solving complex infrastructure challenges.
- Be excited about delivering a reliable, high-quality product.
- Highly motivated, smart, independent person. Who thrives in a fast-paced, innovative environment
- Intensely eager to meet the needs of our customers and deliver best-of-breed solutions
- Passion for system, application and business metrics
Follow CutshortSubodh Popalwar
Software Engineer, Memorres