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Our Client company is into Telecommunications. (SY1) logo
ITCS System Engineer
Our Client company is into Telecommunications. (SY1)
ITCS System Engineer
Our Client company is into Telecommunications. (SY1)'s logo

ITCS System Engineer

at Our Client company is into Telecommunications. (SY1)

Agency job
4 - 8 yrs
₹12L - ₹14L / yr
Bengaluru (Bangalore)
Skills
Microsoft SCCM
SCCM
System Center
Office 365
Active Directory
Troubleshooting
Exchange server
  • Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
  • Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
  • Hands-on experience in System Center Configuration Manager (SCCM)
  • Experience with Windows Intune as MDM
  • Hands-on experience with a hybrid model of exchange environments
  • Scripting experience using PowerShell
  • Experience building Windows and Mac Imaging
  • Experience using VMWare ESX enterprise virtualization platform
  • Must have experience with Windows and MAC desktop operating systems
  • Must have knowledge of server hardware and operating systems
  • Must have knowledge of network connectivity i.e. TCP/IP
  • Strong knowledge of server technologies – i.e. Windows 2008 and 2012
  • Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
  • Experience with JAMF Mac Management system.

Essential Responsibilities:
  • Configures all servers and workstation hardware according to the organization's standards
  • Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
  • Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
  • Installs upgrades and configures network printing, directory structures, rights, software, and files services
  • Group Policy Administration including troubleshooting and management - creation and testing of new policies.
  • Provides World Class Customer Service to the company workforce
  • Manage IT technical initiatives and coordinate work priorities.
  • Mentor other IT team members and provide guidance as necessary.
  • Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
  • Provides 24x7 production support to the enterprise via on-call rotation
  • Processes requests from internal ticketing systems
  • Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
  • Ensures project documents are complete, current, and stored appropriately
  • Prepares and maintains documentation of application and hardware configurations
  • Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
  • Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
  • Diagnoses and repairs servers within both virtual and physical environments
  • Installs security identification and apparatus to computer hardware and peripherals
  • Assists in troubleshooting servers\desktops within the v-Sphere
  • Identifies potential security issues and recommended strategy to ensure site security
  • Coordinates third-party maintenance for hardware and software
  • Response to needs and questions of users concerning their access to network resources.
  • Reviews reports, files, and messages to identify instances of possible security infractions
  • Tests computer systems to evaluate the effectiveness of security
  • Responds to inquiries regarding data and computer security, policies, and procedures
  • Assists in the planning, communication, testing, and implementation of disaster recovery procedures
  • Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
  • User account and Security/Distribution group management

Secondary Functions:
  • Provides mentoring and training to other staff members
  • Writes process and procedural documentation including requirements
  • Researches and evaluates new technologies
  • Makes self available to other staff members as a source of information
  • Develops and coordinates knowledge transfer
  • Interacts with business units to gather, define, and organize the delivery of a business solution

Work Experience Requirements:
  • Works under limited supervision
  • Relies on instructions and pre-established guidelines to perform the functions of the job
  • Familiar with a variety of the field's concepts, practices, and procedures
  • Requires a very high level of technical skill in the field of expertise

Other Requirements:
  • Typically requires 4 to 8 years of related experience
  • Preferred certification in Microsoft technologies
  • Excellent written and oral communication skills
  • Must be able to exchange information with all levels of internal and external customers
  • Sets priorities, based on workload, using past experiences as a guideline
  • Must have good collaboration skills



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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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