ITCS System Engineer

Our Client company is into Telecommunications. (SY1)

ITCS System Engineer

Multi Recruit

Company

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ITCS System Engineer

at Our Client company is into Telecommunications. (SY1)

Agency job

via Multi Recruit

4 - 8 yrs

₹12L - ₹14L / yr

Bengaluru (Bangalore)

Skills

Microsoft SCCM

SCCM

System Center

Office 365

Active Directory

Troubleshooting

Exchange server

Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
Hands-on experience in System Center Configuration Manager (SCCM)
Experience with Windows Intune as MDM
Hands-on experience with a hybrid model of exchange environments
Scripting experience using PowerShell
Experience building Windows and Mac Imaging
Experience using VMWare ESX enterprise virtualization platform
Must have experience with Windows and MAC desktop operating systems
Must have knowledge of server hardware and operating systems
Must have knowledge of network connectivity i.e. TCP/IP
Strong knowledge of server technologies – i.e. Windows 2008 and 2012
Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
Experience with JAMF Mac Management system.

Essential Responsibilities:

Configures all servers and workstation hardware according to the organization's standards
Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
Installs upgrades and configures network printing, directory structures, rights, software, and files services
Group Policy Administration including troubleshooting and management - creation and testing of new policies.
Provides World Class Customer Service to the company workforce
Manage IT technical initiatives and coordinate work priorities.
Mentor other IT team members and provide guidance as necessary.
Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
Provides 24x7 production support to the enterprise via on-call rotation
Processes requests from internal ticketing systems
Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
Ensures project documents are complete, current, and stored appropriately
Prepares and maintains documentation of application and hardware configurations
Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
Diagnoses and repairs servers within both virtual and physical environments
Installs security identification and apparatus to computer hardware and peripherals
Assists in troubleshooting servers\desktops within the v-Sphere
Identifies potential security issues and recommended strategy to ensure site security
Coordinates third-party maintenance for hardware and software
Response to needs and questions of users concerning their access to network resources.
Reviews reports, files, and messages to identify instances of possible security infractions
Tests computer systems to evaluate the effectiveness of security
Responds to inquiries regarding data and computer security, policies, and procedures
Assists in the planning, communication, testing, and implementation of disaster recovery procedures
Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
User account and Security/Distribution group management

Secondary Functions:

Provides mentoring and training to other staff members
Writes process and procedural documentation including requirements
Researches and evaluates new technologies
Makes self available to other staff members as a source of information
Develops and coordinates knowledge transfer
Interacts with business units to gather, define, and organize the delivery of a business solution

Work Experience Requirements:

Works under limited supervision
Relies on instructions and pre-established guidelines to perform the functions of the job
Familiar with a variety of the field's concepts, practices, and procedures
Requires a very high level of technical skill in the field of expertise

Other Requirements:

Typically requires 4 to 8 years of related experience
Preferred certification in Microsoft technologies
Excellent written and oral communication skills
Must be able to exchange information with all levels of internal and external customers
Sets priorities, based on workload, using past experiences as a guideline
Must have good collaboration skills

Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
Hands-on experience in System Center Configuration Manager (SCCM)
Experience with Windows Intune as MDM
Hands-on experience with a hybrid model of exchange environments
Scripting experience using PowerShell
Experience building Windows and Mac Imaging
Experience using VMWare ESX enterprise virtualization platform
Must have experience with Windows and MAC desktop operating systems
Must have knowledge of server hardware and operating systems
Must have knowledge of network connectivity i.e. TCP/IP
Strong knowledge of server technologies – i.e. Windows 2008 and 2012
Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
Experience with JAMF Mac Management system.

Essential Responsibilities:

Configures all servers and workstation hardware according to the organization's standards
Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
Installs upgrades and configures network printing, directory structures, rights, software, and files services
Group Policy Administration including troubleshooting and management - creation and testing of new policies.
Provides World Class Customer Service to the company workforce
Manage IT technical initiatives and coordinate work priorities.
Mentor other IT team members and provide guidance as necessary.
Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
Provides 24x7 production support to the enterprise via on-call rotation
Processes requests from internal ticketing systems
Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
Ensures project documents are complete, current, and stored appropriately
Prepares and maintains documentation of application and hardware configurations
Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
Diagnoses and repairs servers within both virtual and physical environments
Installs security identification and apparatus to computer hardware and peripherals
Assists in troubleshooting servers\desktops within the v-Sphere
Identifies potential security issues and recommended strategy to ensure site security
Coordinates third-party maintenance for hardware and software
Response to needs and questions of users concerning their access to network resources.
Reviews reports, files, and messages to identify instances of possible security infractions
Tests computer systems to evaluate the effectiveness of security
Responds to inquiries regarding data and computer security, policies, and procedures
Assists in the planning, communication, testing, and implementation of disaster recovery procedures
Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
User account and Security/Distribution group management

Secondary Functions:

Provides mentoring and training to other staff members
Writes process and procedural documentation including requirements
Researches and evaluates new technologies
Makes self available to other staff members as a source of information
Develops and coordinates knowledge transfer
Interacts with business units to gather, define, and organize the delivery of a business solution

Work Experience Requirements:

Works under limited supervision
Relies on instructions and pre-established guidelines to perform the functions of the job
Familiar with a variety of the field's concepts, practices, and procedures
Requires a very high level of technical skill in the field of expertise

Other Requirements:

Typically requires 4 to 8 years of related experience
Preferred certification in Microsoft technologies
Excellent written and oral communication skills
Must be able to exchange information with all levels of internal and external customers
Sets priorities, based on workload, using past experiences as a guideline
Must have good collaboration skills

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