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Our Client company is into Telecommunications. (SY1) logo
ITCS System Engineer
Our Client company is into Telecommunications. (SY1)
ITCS System Engineer
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ITCS System Engineer

at Our Client company is into Telecommunications. (SY1)

Agency job
4 - 8 yrs
₹12L - ₹14L / yr
Bengaluru (Bangalore)
Skills
Microsoft SCCM
SCCM
System Center
Office 365
Active Directory
Troubleshooting
Exchange server
  • Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
  • Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
  • Hands-on experience in System Center Configuration Manager (SCCM)
  • Experience with Windows Intune as MDM
  • Hands-on experience with a hybrid model of exchange environments
  • Scripting experience using PowerShell
  • Experience building Windows and Mac Imaging
  • Experience using VMWare ESX enterprise virtualization platform
  • Must have experience with Windows and MAC desktop operating systems
  • Must have knowledge of server hardware and operating systems
  • Must have knowledge of network connectivity i.e. TCP/IP
  • Strong knowledge of server technologies – i.e. Windows 2008 and 2012
  • Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
  • Experience with JAMF Mac Management system.

Essential Responsibilities:
  • Configures all servers and workstation hardware according to the organization's standards
  • Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
  • Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
  • Installs upgrades and configures network printing, directory structures, rights, software, and files services
  • Group Policy Administration including troubleshooting and management - creation and testing of new policies.
  • Provides World Class Customer Service to the company workforce
  • Manage IT technical initiatives and coordinate work priorities.
  • Mentor other IT team members and provide guidance as necessary.
  • Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
  • Provides 24x7 production support to the enterprise via on-call rotation
  • Processes requests from internal ticketing systems
  • Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
  • Ensures project documents are complete, current, and stored appropriately
  • Prepares and maintains documentation of application and hardware configurations
  • Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
  • Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
  • Diagnoses and repairs servers within both virtual and physical environments
  • Installs security identification and apparatus to computer hardware and peripherals
  • Assists in troubleshooting servers\desktops within the v-Sphere
  • Identifies potential security issues and recommended strategy to ensure site security
  • Coordinates third-party maintenance for hardware and software
  • Response to needs and questions of users concerning their access to network resources.
  • Reviews reports, files, and messages to identify instances of possible security infractions
  • Tests computer systems to evaluate the effectiveness of security
  • Responds to inquiries regarding data and computer security, policies, and procedures
  • Assists in the planning, communication, testing, and implementation of disaster recovery procedures
  • Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
  • User account and Security/Distribution group management

Secondary Functions:
  • Provides mentoring and training to other staff members
  • Writes process and procedural documentation including requirements
  • Researches and evaluates new technologies
  • Makes self available to other staff members as a source of information
  • Develops and coordinates knowledge transfer
  • Interacts with business units to gather, define, and organize the delivery of a business solution

Work Experience Requirements:
  • Works under limited supervision
  • Relies on instructions and pre-established guidelines to perform the functions of the job
  • Familiar with a variety of the field's concepts, practices, and procedures
  • Requires a very high level of technical skill in the field of expertise

Other Requirements:
  • Typically requires 4 to 8 years of related experience
  • Preferred certification in Microsoft technologies
  • Excellent written and oral communication skills
  • Must be able to exchange information with all levels of internal and external customers
  • Sets priorities, based on workload, using past experiences as a guideline
  • Must have good collaboration skills



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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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