Senior Engineer – Windows Administration

💻 Position: Recruitment Specialist

📍Location: Jhandewala, Delhi

🗓️ Working Days: Monday- Friday (WFO), Saturday- (WFH)

⏰ Work Timings: 10am -7pm

📌 Experience Required: 1+ years

🤝 About Us : PinnacleU HR is a modern recruitment startup connecting startups and job seekers across diverse sectors like SaaS, EdTech, Fintech, AI, and more.

💸 Salary: Upto 5.5 LPA

Key Responsibilities :

• Develop and implement talent acquisition strategies aligned with company objectives.
• Collaborate with department heads and hiring managers to understand workforce needs and refine job descriptions.
• Monitor and optimize the end-to-end recruitment process to improve candidate experience and time-to-hire metrics.
• Set performance targets, track KPIs, and generate regular recruitment reports.
• Train and upskill recruitment staff on best practices, tools, and technologies.
• Ensure all hiring practices are compliant with company policies and employment laws.
• Build and maintain a strong talent pipeline through proactive sourcing strategies.
• Partner with external vendors, job boards, and recruitment agencies when necessary.
• Stay updated on industry trends and best practices in talent acquisition.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1+ years of experience in recruitment.
• Proven ability to lead and develop recruitment teams.
• Strong knowledge of sourcing techniques, ATS platforms, and hiring metrics.
• Excellent interpersonal, communication, and organizational skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Strategic mindset with strong problem-solving capabilities

What This Role Offers

• Direct access to founders — plus the runway to build your own e-comm brand.
• Creative freedom to experiment with formats, hooks, and trends — and ship fast.
• Massive visibility — your work will reach millions across India and the world.
• A front-row seat to scaling a fast-growing, publicly listed fashion brand.

Not the Right Fit If You

• Don’t understand technical concepts like Browser mechanics, Database management, Security.
• Need heavy scripting or step-by-step creative direction to ship.
• Haven’t contributed to Open Source before.
• Want a purely managerial/strategist role with minimal hands-on creation.

Pro Tip: share your portfolio of past tech products you’ve made and notice our speed at responding ;)

What Makes You the Perfect Fit:

• Technical Foundation: BSc in Computer Science (or equivalent) and prior experience as a Software Engineer—comfortable reading and writing code when needed
• Automation & No-Code Expertise: Proven track record implementing at least two enterprise-grade SaaS or no-code tools (e.g., Coda, Zapier, Make.com, n8n) across multiple teams
• Process-First Mindset: You see operations as a canvas—love mapping workflows, spotting bottlenecks, and reimagining end-to-end processes
• Cross-Functional Communicator: Skilled at translating technical capabilities into clear business solutions, training non-technical stakeholders, and fostering user adoption
• Continuous Learner: Passionate about evaluating the latest AI and automation platforms—constantly asking, “How can this tool make us faster, smarter, and more resilient?”

Why Work With Us & What’s In It For You

• End-to-End Problem Solving: You’ll get to deconstruct real-world retail challenges—from inventory bottlenecks to customer experience gaps—fueling your curiosity and sparking ideas for building your own SaaS ventures down the road.
• Deep Customer Insight: By collaborating closely with frontline teams and engaging directly with customers, you’ll develop a keen understanding of business grievances and the “voice of the customer,” sharpening your ability to design solutions that truly matter.
• Avant-Garde Tool Playground: This isn’t a sandbox—it’s a live environment. You’ll have the freedom and support to evaluate, pilot, and roll out cutting-edge AI and SaaS platforms in mission-critical contexts, measuring impact in real time.
• High-Impact Role: You’ll be the catalyst for digital transformation across every function of a fast-growing public company.
• End-to-End Visibility: From sourcing raw materials to delighting end-customers, you’ll see firsthand how your solutions ripple through each stage of our business.

What You’ll Do:

• Drive Process Reforms: Map existing workflows across Sales, Sourcing, Retail, E-commerce, Marketing, Accounts, Finance, Legal, and other functions—identify inefficiencies and redesign for speed, accuracy, and scalability.
• Document & Diagram Workflows: Create clear process documentation and visual workflow diagrams for every automation and tool integration to ensure transparency and maintainability.
• Produce Training Content: Develop short, engaging video tutorials and introductory demos that walk teams through new SaaS/no-code tools and AI workflows, ensuring rapid adoption and self-service capability.
• Implement Modern SaaS using Vibe Coding & No-Code Solutions: Lead the roll-out of platforms such as Coda, Make, Zapier, n8n, and generative-AI services—build custom dashboards, automated notifications, data integrations, and self-service portals for each department.
• Cross-Department Collaboration: Partner with stakeholders from every team to define requirements, pilot new systems, gather feedback, and scale solutions—ensure adoption through workshops, documentation, and ongoing support.
• Prototype & Experiment Rapidly: Develop proof-of-concept automations and AI workflows; conduct quick A/B tests to validate impact on KPIs like turnaround time, error rates, and employee satisfaction.
• Scale & Standardize: Once a tool or process shows positive ROI, establish best practices, security guidelines, and governance frameworks to ensure consistency and compliance across the organization.

About Us:*

Yocket is the largest and most active community-driven online platform for international education, founded in 2015. Our mission is to connect students with the world’s best learning opportunities. Having assisted over 1 million students in pursuing higher education globally, we continue to empower students to make informed decisions about their academic journeys. Our platform is a hub for exploring universities, connecting with peers and alumni, and gaining insights into the study abroad process.

We are proud to be recognized as one of the Top 100 Indian Startups by Google and MeitY and ranked #18 on the AppStore’s Education charts. Join us at Yocket to make a meaningful impact on students' futures!

*Role Overview:*

We are looking for a talented Video Editor Associate to join our creative team. In this role, you will oversee video projects from start to finish, editing raw footage into polished, engaging content that aligns with Yocket's marketing objectives. You will work closely with various teams to ensure that the creative vision is executed consistently across all marketing channels. If you’re passionate about video editing and eager to contribute to impactful projects, this is the perfect opportunity for you!

*Key Responsibilities:*

Video Production & Editing: Oversee and manage video projects from initial concept to final delivery, ensuring high-quality output.

Collaboration & Creative Vision: Work with the marketing team to ensure videos align with Yocket’s goals and maintain consistency in creative vision.

Incorporate Visual Features: Add engaging visual elements to videos for promotional, educational, and tech product-related content.

Brand Consistency: Maintain brand guidelines and consistency across all video content to ensure a unified marketing message.

Assist with Remote Shoots: Support video shoots, including remote shoots, and help manage timelines and deadlines.

Stay Updated: Continuously learn about and integrate the latest video editing trends and techniques to enhance content quality.

*Requirements:*

Experience: 1-3 years of video editing experience, preferably in Ed-Tech or related industries.

Skills:

Proficient in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro).

Strong aesthetic sense and attention to detail.

Solid time management skills to handle multiple video projects simultaneously.

Experience with text animation and graphical representation in videos.

Basic knowledge of After Effects and Figma is a plus.

*Benefits:*

Comprehensive Benefits: Physical and mental well-being benefits to support overall health.

Flexible Work Hours: 5-day workweek with flexible working hours to maintain a healthy work-life balance.

Ownership & Mentorship: A culture of ownership where your contributions are valued, with opportunities for mentorship and growth.

Job Title: .NET Developer with Cloud Migration Experience

Job Description:

We are seeking a skilled .NET Developer with experience in C#, MVC, and ASP.NET to join our team. The ideal candidate will also have hands-on experience with cloud migration projects, particularly in migrating on-premise applications to cloud platforms such as Azure or AWS.

Responsibilities:

• Develop, test, and maintain .NET applications using C#, MVC, and ASP.NET
• Collaborate with cross-functional teams to define, design, and ship new features
• Participate in code reviews and ensure coding best practices are followed
• Work closely with the infrastructure team to migrate on-premise applications to the cloud
• Troubleshoot and debug issues that arise during migration and post-migration phases
• Stay updated with the latest trends and technologies in .NET development and cloud computing

Requirements:

• Bachelor's degree in Computer Science or related field
• X+ years of experience in .NET development using C#, MVC, and ASP.NET
• Hands-on experience with cloud migration projects, preferably with Azure or AWS
• Strong understanding of cloud computing concepts and principles
• Experience with database technologies such as SQL Server
• Excellent problem-solving and communication skills

Preferred Qualifications:

• Microsoft Azure or AWS certification
• Experience with other cloud platforms such as Google Cloud Platform (GCP)
• Familiarity with DevOps practices and tools

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Role & Responsibilities:

• Deliver training on SEO, PPC (Google AdWords), Social Media Marketing, Email Marketing, Affiliate Marketing, Content Marketing, SEM, ORM, Website design, and Web Analytics.
• Assist students in practical digital marketing tasks.
• Plan and prepare course materials and lesson plans.
• Conduct demo sessions and doubt-solving sessions.
• Continuously improve teaching methodologies for better student satisfaction.

Preferred Candidate Profile:

• Bachelor's degree in Marketing, Business, or related field.
• 1-3 years of hands-on experience in digital marketing, with at least 1 year of experience as a Digital Marketing Trainer.
• Expertise in SEO, PPC, Social Media, Content Marketing, and more.
• Familiarity with tools like Google Analytics, WordPress, SEMrush, MailChimp, etc.
• Certifications (e.g., Google AdWords, HubSpot Content Marketing) are a plus.

Soft Skills:

Strong communication and presentation skills.

• Energetic, passionate, and a natural motivator.
• Problem-solving and analytical abilities.

• Have outstanding written and spoken English and experienced in writing business letters for the organization, technical documentation including manuals.
• Responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.
• Ability to Review, analyze, and create detailed documentation of business systems and user needs, including workflow and steps required to develop or modify computer programs.
• Have the ability to Design & develop new process & provide expert advice on and/or assist in implementing new processes.
• Have vast experience in proofing and editing.
• Excellent computer skills and expertise in using Microsoft Office tools.
• Have excellent research skill and can use Internet research tools in an efficient way
• Have good Knowledge and experience in SEO techniques.
• Comfortable and ease with using popular web technologies.
• Work with multiple Business Departments and IT teams to capture requirements and help designing and implementing the solution
• Ability to communicate effectively both over the phone and in person & Strong research skills developed through work experience and course work.

• Improving business processes across customer service and operations functions
• Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
• Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
• Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
• Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
• Collaborating with other departments to resolve complicated issues and issues which require special attention
• Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
• Contributing to the development of industry-leading processes and best practices for delivering customer excellence

Desired Candidate Profile

• MBA/ PGDM from Tier 1 college
• Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
• Focus on quality and excellent problem solving and conflict resolution skills
• Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
• Exceptional communication and presentation skills
• Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
• Experience in streamlining and automation of inbound and outbound communication channels
• Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results    

We're looking for a candidate who can join our team to create content and oversee editorial strategy for our main content channels. The candidate must have impeccable command over Hindi.

We're looking for

• An effective writer,

• Who has a keen eye for editing,

• Can create and overlook a smooth content production process,

• Loves working in small, tight-knit team of A-players.

Responsibilities and Duties

• Researching, ideating and coming up with unique content ideas,
• Creating new content as well as assigning and editing content delivered by writers,
• Managing the editorial calendar and hiring new writers as needed,
• Looking after the overall content production process.

Qualifications and Skills

• Impeccable written and verbal command over Hindi is a must.
• Graduate/post-graduate in Hindi literature or mass communication/journalism would be a plus.
• Must NOT be over 28 years old in age.