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Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

We’re looking for a hands-on Tech Lead who can own end-to-end development across web and mobile at Websites.co.in. The ideal candidate should have strong experience in PHP (Laravel), HTML/CSS, and native Android app development (Kotlin), along with a working understanding of iOS app development. You’ll be responsible for leading a small tech team, managing sprints, ensuring high-quality code, and collaborating with product and design teams to ship scalable features. If you're someone who enjoys both coding and team leadership in a fast-paced startup environment, this role is for you.

Position: Architect (Typescript and JavaScript)

Experience: 10 Years

Location: Remote, India.

Immediate joiners are preferred.

Roles and Responsibilities:

* Architectural Support: the design, documentation and architecture of scalable software solutions using TypeScript and related technologies.

* Stakeholder Engagement: Collaborate with stakeholders to identify and define project requirements, translating them into technical specifications.

* Development Oversight: Engage in hands-on development, focusing on both new feature implementation and maintaining existing applications (50% development).

* Team Collaboration: Work closely with our development team to provide architectural guidance and ensure best practices are followed.

* Support and Mentorship: Mentor and support other development teams by providing architectural guidance and troubleshooting assistance (50% support).

* API Development: Create and optimize GraphQL APIs

* Code Quality: Write clean, maintainable code following best practices, including unit testing and code reviews.

* Troubleshooting: Debug and troubleshoot issues in existing applications to improve performance and reliability.

* Documentation: Maintain comprehensive documentation of code and processes.

* Collaboration: Work with cross-functional teams to ensure alignment and understanding of project requirements.

* AWS Integration: Utilize AWS services (e.g., Lambda, S3) for application deployment and management.

* Messaging Services: Experience with Kafka or other messaging services for event-driven architectures and data streaming.

* Continuous Improvement: Stay updated with emerging technologies and participate in team knowledge sharing.

Skills & Qualifications:

* 10+ years of experience in software development, with a strong focus on architecture and design.

* Proven experience in leading development teams and architectural design.

* Strong knowledge of JavaScript and TypeScript.

* Experience with RESTful APIs and GraphQL.

* Proficiency in AWS services and cloud-based development.

* Understanding of version control systems (e.g., Git) and collaborative workflows.

* Strong problem-solving skills and attention to detail.

* Excellent communication skills, capable of explaining technical concepts clearly.

* Familiarity with agile methodologies and the software development lifecycle.

* BA/BS in Computer Science, Engineering, or a related field.

Company Overview:

At Codvo, software and people transformations go hand-in-hand. We are a global empathyled technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.

Required Skills (Technical):

•  Advanced knowledge of statistical techniques, NLP, machine learning algorithms and deep learning frameworks like TensorFlow, Theano, Kera’s, Pytorch.
•  Proficiency with modern statistical modelling (regression, boosting trees, random forests, etc.), machine learning (text mining, neural network, NLP, etc.), optimization (linear optimization, nonlinear optimization, stochastic optimization, etc.) methodologies.
• Building complex predictive models using ML and DL techniques with production quality code and jointly own complex data science workflows with the Data Engineering team.
• Familiarity with modern data analytics architecture and data engineering technologies (SQL and No-SQL databases).
• Knowledge of REST APIs and Web Services
• Experience with Python, R, sh/bash

Required Skills (Non-Technical):

• Fluent in English Communication (Spoken and verbal)
• Should be a team player
• Should have a learning aptitude
• Detail-oriented, analytically.
• Extremely organized with strong time-management skills
• Problem Solving & Critical Thinking

Job Description :-

Job Title: Accounts & Audit Executive

Experience: 4 to 5 years

Gender - Male

Qualification: Graduate / Post Graduate

Working days:- 5

Location: Mumbai (Andheri West)

Roles and responsibilities:-

Understanding internal audits to ensure the company meets its financial, operational and compliance objective.

Initiating improvements to the Financial Control and Auditing process.

Acquire, analyze and evaluate accounting documentation, data’s & reports.

Prepare and present reports that reflect audit results and document process.

Identify loopholes and suggest appropriate risk management activities.

Maintain open communication with management committee.

Conduct follow up audits.

Desire Skills:-

Bachelor's degree in Accounting, Finance, or related field.

Experience in Accounting and Audit

Experience in finalization of accounts

Experience in payroll audit 

Knowledge and expertise in Ind AS, IFRS, Accounting and Audit Standards

Minimum 4 or 5 years of experience is needed.

Strong interpersonal skills, critical thinking skills, and time management skills.

Proficient verbal and written communication skills.

• Demonstrated experience as a software engineer, with at least 3-5 years’ experience in technology roles
• Experience working on complex systems and cloud architectures, preferably in a B2B or enterprise context
• Experience with the Java programming language and frameworks such as Spring & SpringBoot
• Experience with front-end Javascript frameworks such as ReactJS
• Experience working in databases and SQL queries for high-performance 
• Experience and keen understanding of the value of working in agile teams
• A “quality-first” mindset, with experience working in continuous integration environments
• Highly effective at communicating
• Respect for other team members and a highly collaborative approach to working and learning together

Position: Inside Sales Manager

About Simplilearn:

Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 1000 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it.

Who are we looking for?

This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.

What should you do?

• New Customer Acquisition

• Conversion of leads received through various marketing channels

• Preparing short-­­term and long-­­term sales plan towards reaching the assigned goals

• Consistently achieve revenue targets in line with team/organizational objectives

• Proactively identifying cross-­­selling/up-­­selling opportunities with the existing customers

• Identifying references through the existing customer base to increase the sales pipeline

• Customer Relationship Management

• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback

• Key Account Management

• New account development

• Operations and Reporting

• Managing pre-­­sales to post-­­sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

We are dedicated to supporting the Business Central product and have a very experienced team of expert consultants in the field, all with about 10 or more years of experience. 

• 5+ years' Dynamics NAV development experience and at least 2 years in AL development.
• Experience working with NAV versions 2017, 2018, and D365 Business Central
• Developing complex customisations, data migration, plugins, and integration to external systems
• Debugging and troubleshoot issues related to NAV/BC code
• Power Platform (PowerApps, Power BI, and Power Automate)
• SQL and .NET, SSRS, AL Programming and integrations
• Experience in report layout developments
• Experience with Web APIs including SOAP, Rest OData, etc.
• Experience in NAV upgrades
• Previous experience working with geographically diverse teams.

The candidate should be self-motivated and customer-focused with excellent English communication skills, both written and verbal. Attention to detail is important in the role. We are looking for someone with a positive attitude, a self-starter, skilled at implementing solutions, and experience at support.