Job Summary
We are seeking an experienced Microsoft 365 Administrator to manage, support, and optimize our Microsoft 365 environment, with primary responsibility for Exchange Online, SharePoint Online, and Microsoft Teams. The ideal candidate will have strong administration, troubleshooting, security, and user support skills, ensuring high availability, compliance, and seamless collaboration across the organization.
Key Responsibilities
Microsoft 365 Administration
- Administer and maintain Microsoft 365 tenant and related services.
- Manage users, groups, licenses, and Microsoft 365 subscriptions.
- Configure and maintain Microsoft Entra ID (Azure AD) identities, authentication, and access policies.
- Monitor Microsoft 365 service health and resolve operational issues.
Exchange Online
- Administer Exchange Online mailboxes, shared mailboxes, distribution groups, and mail-enabled security groups.
- Configure mail flow, connectors, transport rules, and anti-spam/anti-malware policies.
- Manage retention policies, litigation hold, archive mailboxes, and mailbox permissions.
- Troubleshoot email delivery, Outlook connectivity, and calendar-related issues.
- Support email migrations and hybrid Exchange environments (preferred).
SharePoint Online
- Administer SharePoint Online sites, site collections, document libraries, and permissions.
- Implement governance, storage management, and content lifecycle policies.
- Configure sharing policies and external collaboration.
- Support site creation, customization, and user access management.
- Troubleshoot SharePoint performance and permission-related issues.
Microsoft Teams
- Administer Microsoft Teams, including Teams, channels, policies, and permissions.
- Manage Teams Voice, meeting, messaging, and collaboration policies.
- Configure guest access, external access, and Teams governance.
- Troubleshoot Teams client, meetings, calling, and collaboration issues.
- Support Teams deployment and user adoption initiatives.
Security & Compliance
- Implement Conditional Access and Multi-Factor Authentication (MFA).
- Configure Microsoft Defender for Office 365 security policies.
- Manage Microsoft Purview compliance features, including retention, DLP, eDiscovery, and audit logs.
- Monitor security alerts and recommend improvements based on Microsoft best practices.
Automation & Reporting
- Automate administrative tasks using PowerShell.
- Generate reports on licensing, mailbox usage, Teams activity, SharePoint storage, and security.
- Maintain operational documentation, standard operating procedures (SOPs), and knowledge base articles.
Support & Operations
- Provide Level 2/Level 3 support for Microsoft 365 services.
- Perform root cause analysis and incident resolution.
- Collaborate with infrastructure, security, and application teams.
- Participate in planned maintenance, upgrades, and migration projects.
Required Skills
- Strong administration experience with Microsoft 365.
- Hands-on expertise in:
- Exchange Online
- SharePoint Online
- Microsoft Teams
- Microsoft Entra ID (Azure AD)
- Microsoft 365 Admin Center
- Exchange Admin Center
- SharePoint Admin Center
- Teams Admin Center
- Experience with PowerShell scripting for Microsoft 365 administration.
- Knowledge of Microsoft Defender for Office 365 and Microsoft Purview.
- Strong understanding of DNS records (MX, SPF, DKIM, DMARC).
- Experience with Conditional Access and Multi-Factor Authentication (MFA).
- Excellent troubleshooting and communication skills.
Preferred Skills
- Exchange Hybrid deployment experience.
- SharePoint migration experience (ShareGate, Microsoft Migration Manager, etc.).
- Teams Voice and Direct Routing knowledge.
- Experience with Power Automate and Power Apps.
- Knowledge of Intune (Microsoft Endpoint Manager).
- Experience with Azure administration.
Shubham Vishwakarma
Full Stack Developer - Averlon
About VY SYSTEMS PRIVATE LIMITED
About
Vy Systems is a Global Technology consulting, Solutions, and Managed Technology Services company. We service our customers with ‘RESPONSIVENESS’ as a key factor and we believe that timely response to any transaction increases the operational efficiency and accelerates the revenue and profitability to our customers.
The Company is founded and managed by a team of professionals having more than two+ decades of global experience in the business of Technology Consulting and Services.
Tech stack
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Full Stack Developer - Averlon