Administrative Duties:
• Manage office supplies and inventory, ensuring availability and organization.
• Handle incoming and outgoing correspondence, including emails and phone calls.
• Maintain and update records, databases, and filing systems.
• Assist in scheduling meetings and coordinating appointments.
• Prepare and maintain reports, presentations, and other documents.
• Support various administrative tasks as required by management.
Front Office Responsibilities:
• Conduct outbound calls to potential and existing clients to promote products/services.
• Answer inbound calls and provide information to clients regarding services.
• Follow up on leads and inquiries in a timely manner.
• Maintain accurate records of calls and client interactions in the CRM system.
• Gather feedback and insights from clients to improve service offerings.
• Assist in resolving customer complaints and issues effectively.