Role = Front desk Executive
Location = Powai and Santacruz, Mumbai
Working days = 6-day working
LOOKING ONLY FOR FEMALE CANDIDATES
MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software
Job Description for Front Desk
• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)
• Greet, communicate and welcome clients with a smile.
• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)
• Answer questions and address grievances
• keep updated records and files of the clients
• Familiarity with EcoGreen & Zenoti
• Answering All incoming calls and redirecting them or keeping messages.
• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.
• Be familiar with procedures for handling all aspects of customer complaints or disputes.
• Should be able to handle bookings and process billing part and follow up with clients for balance payment.
• Asking them to book the next appointment while they done with treatment
• Maintain a professional environment and brand decorum.
• Should have a client schedule ready before the client arrives.
• ensuring to inform the client about the waiting time and about the delays in their schedules.
• Responsible for sharing the incident sheet and reporting it to the clinic manager.
• Responsible for escalating client issues to concerned doctors .
• Ensuring timely redemption of packages and sessions
• Ensuring Timely to close bills and pre paid balance of clients
• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.
• Responsible for arranging/coordinating
or keeping ready the machines for movement between the rooms
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Job description :
We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.
Job Roles and Responsibilities:
- Create a sales strategy for our range of products & execute it with excellence.
- Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
- Own the entire sales funnel & improve conversion rates, generating Sales Reports
- Work closely with the recruitment team to find exceptional talents for the telesales team.
- Focus on finding out the key tracking metrics for performance improvement and implementing them.
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Who Would Be a Best Fit:
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- Building, developing & leading a high performance in telesales team.
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- Have exemplary people management skills with inspirational leadership skills.
- Have showcased the ability to connect with team members & lead them to achieve stretch goals.
- Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
- Comes with very strong problem-solving skills.
- Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
- Have very strong communication skills.
- Should be able to work with both internal & external stakeholders exceedingly well.
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Job Description
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Decent experience with recent versions of MySQL
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Title: Algorithmic Talent Match Associate
Location: Remote
Techolution looking for an energetic Algorithmic Talent Match Associate to assist with guiding candidates through a top-notch application process and to work with existing teams to help coordinate the recruiting efforts for the organization. This is an amazing opportunity to learn from a small close-knit team in a fast-paced environment as we grow our brands across the organization.
Responsibilities:
- Create a job description from scratch and identify negotiable/non-negotiable skills for new roles.
- Sourcing candidates through various channels including conversion of passive candidates.
- Understand technicalities behind the positions and liaise with technical teams to screen proactively.
- Superior communication (written and verbal English) and organizational skills.
- Self-starters who are results oriented, resourceful, analytical, innovative, intellectually curious and who take initiative and risks.
- Demonstrate strong ability to embrace and adapt to change, take initiative, showcase curiosity, and learn quickly in a fast-paced environment.
- Manage and track candidate information in our Applicant Tracking System - including, but not limited to: research, applicant tracking, workflow, communication, data, analytics, and reporting, etc.
- Create market maps for various specialties and geographic regions for candidate talent pools.
- Assist in key initiatives and continuously improve and scale our recruiting operations and results.
- Help to develop talent inclusion and diversity strategies.
Skills Required:
- Efficient & Speedy - you get work done in a fraction of the time as industry peers
- Intellectually Curious - you are thoughtful & inquisitive; people enjoy working with you because they learn from you
- Mission-Driven & Committed - you are passionate about the company's purpose and are immensely productive
- Team Oriented - you celebrate and take joy in the success of others on the team
- Proficient with Microsoft Office, Word, Excel, and PowerPoint. Possesses the ability to learn the human resources information system (HRIS) and similar computer applications.
- Prior experience in recruitment cycle/sourcing will be highly preferred.
What You Will Learn:
- How to effectively schedule phone and in-person interviews with candidates for hiring managers
- How Talent Acquisition fits in to the Employee Life Cycle (Recruiting, Onboarding, Ongoing, Offboarding)
- How to post and update job postings across various job boards and recruiting channels
- What it takes to plan and host virtual recruiting events and job fairs
- The candidate journey, candidate experience and the impact on the organization
- How to gather feedback from interviewers, initiate background checks and help with onboarding
- Attracting talent through employer branding strategies
Why Join Techolution?
Be part of the next most admired high tech brand in the world and launch the next most exciting billion dollar IPO. We are looking for talent with amazing technical skills with a great foundation for the open role. The type of personalities that do very well at our company are people who are looking to contribute to a larger than life cause. People who are looking for a very high growth environment where they are helping the company grow and also personally growing through a very unique and world-class exposure.
Work Life at Techolution:
At Techolution, we do things a bit differently. There's no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other. You are your own boss! We're going to be upfront the way we work doesn't suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.
About Techolution:
Techolution is a high-tech consulting company on a mission to accelerate digital transformation for our clients across the globe. We are a very successful start-up that is small enough to care and large enough to be trusted by some of the top brands in the world such as Apple, JPMC, DBS Bank, NBC, Stryker, JCrew, etc. Techolution specializes in UI Modernization, Cloud Transformation, Internet of Things, Big Data & Artificial Intelligence. As a testament to the power of HVPD, we have developed a wealth of world class products, owned by Techolution, in the space of Virtual Reality, Facial Recognition, Smart Water Monitoring and many more cutting edge digital products in the pipeline.
Techolution currently serves clients across the United States with our headquarters in the heart of downtown New York City. We recently opened “Techolution City” in India as our offshore development center as a living and breathing lab for our IoT Smart City products. Techolution also serves APAC stormers from our Singapore office and the Mauritius office supports our initiatives on the African content.