Front desk Executive at Healthcare firm based in Mumbai · Mumbai · 2 - 4 years · ₹3L - ₹5L / yr · Posted 18 Oct 2023

Role = Front desk Executive
Location = Powai and Santacruz, Mumbai
Working days = 6-day working
LOOKING ONLY FOR FEMALE CANDIDATES
MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software
Job Description for Front Desk
• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)
• Greet, communicate and welcome clients with a smile.
• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)
• Answer questions and address grievances
• keep updated records and files of the clients
• Familiarity with EcoGreen & Zenoti
• Answering All incoming calls and redirecting them or keeping messages.
• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.
• Be familiar with procedures for handling all aspects of customer complaints or disputes.
• Should be able to handle bookings and process billing part and follow up with clients for balance payment.
• Asking them to book the next appointment while they done with treatment
• Maintain a professional environment and brand decorum.
• Should have a client schedule ready before the client arrives.
• ensuring to inform the client about the waiting time and about the delays in their schedules.
• Responsible for sharing the incident sheet and reporting it to the clinic manager.
• Responsible for escalating client issues to concerned doctors .
• Ensuring timely redemption of packages and sessions
• Ensuring Timely to close bills and pre paid balance of clients
• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.
• Responsible for arranging/coordinating
or keeping ready the machines for movement between the rooms

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Job Description – Front Desk Receptionist
Company: POSSPOLE Pvt. Ltd.
Position: Front Desk Receptionist
Location: Cubbon Park / Hudson Circle, Bengaluru
Employment Type: Full-Time
Working Days: 6 days a week
About the Role
We are looking for a well-presented, confident, and professional Front Desk Receptionist to be the first point of contact for our organization. The candidate will be responsible for managing the reception area, welcoming visitors, handling calls and correspondence, and supporting day-to-day administrative activities.
Key Responsibilities
- Welcome and professionally assist visitors, clients, partners, and guests.
- Manage the reception desk and ensure a professional first impression of POSSPOLE.
- Handle incoming calls, emails, and general enquiries.
- Maintain visitor records and coordinate visitor access with the concerned teams.
- Manage meeting room bookings and assist with meeting arrangements.
- Receive and distribute courier, mail, and other deliveries.
- Coordinate with HR, Admin, and other departments for routine requirements.
- Maintain reception and common areas in an organized and presentable manner.
- Support basic administrative and office coordination activities.
- Maintain confidentiality of company and visitor information.
- Handle other front-office responsibilities assigned by the management.
Requirements
- Graduate in any discipline.
- Female candidates preferred/required for this role.
- Excellent verbal and written communication skills.
- Pleasant, professional, and confident personality.
- Good interpersonal and organizational skills.
- Basic knowledge of MS Office, email, and computer applications.
- Ability to handle multiple tasks and visitors professionally.
- Prior experience in front office, reception, hospitality, or administration will be an advantage.
- Freshers with strong communication and presentation skills may also apply.
Key Skills
Communication | Customer Service | Front Office Management | Visitor Management | Telephone Etiquette | Administration | MS Office | Coordination
What We Offer
- Professional and dynamic work environment.
- Opportunity to interact with senior management, clients, partners, and visitors.
- Exposure to a growing product and innovation ecosystem.
- Learning and growth opportunities within POSSPOLE.
Interested candidates can share their updated CV along with their contact details.
Codewinglet Pvt. Ltd. is looking for a professional and organised Front Office Receptionist who will serve as the first point of contact for our company. The ideal candidate should have excellent communication skills, a presentable personality, and the ability to manage front office operations efficiently while ensuring a welcoming environment for visitors and employees.
Key Responsibilities:
- Welcome visitors and manage incoming calls, emails, and reception activities.
- Coordinate meeting room bookings, courier handling, and visitor records.
- Assist with administrative tasks, documentation, and HR interview coordination.
- Maintain the reception area and monitor office supplies.
Required Skills & Qualifications:
- Bachelor's degree in any discipline.
- 0 to 2 years of experience in Receptionist, Front Desk, or Admin roles.
- Good english communication, interpersonal, and multitasking skills.
- Basic knowledge of MS Office (Word, Excel, Outlook) or CRM tool.
- Professional, punctual, organized, and customer-focused.
What We Offer:
- Paid Leaves
- Professional work environment.
- Growth and learning opportunities.
- Exposure to corporate operations.
- Exposure to highly demanding tools and booming IT industry.
- Supportive and collaborative team culture.







