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SuperSeva Services Pvt Ltd.
SuperSeva Services Pvt Ltd. cover picture
SuperSeva Services Pvt Ltd. logo

SuperSeva Services Pvt Ltd.

http://www.superseva.com
Founded :
2000
Type :
Services
Size :
100-1000
Stage :
Profitable

About

SuperSeva Services Pvt Ltd Employee Concierge, Enterprise Asset Management, Facilities Management, Front Office. Complete Enterprise Support Solutions
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Praveen Kumar

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Jobs at SuperSeva Services Pvt Ltd.

SuperSeva Services Pvt Ltd.
at SuperSeva Services Pvt Ltd.
1 recruiter
Keziah Robinson
Posted by Keziah Robinson
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Noida, Gurugram
1 - 3 yrs
₹1.5L - ₹2L / yr
Front office
Office administration
Job Role: Front Office Executive

Work Dynamics
What this job involves:
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Site personnel are notified of guest’s arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor.
• Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders.
• Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
• Ensure Accenture specific processes/manuals is followed
• Visitor admission is properly authorized
• Assisting with special needs for visitors with disabilities.
• Ensuring basic cleanliness of lobby, lifts and public area.
• Ensure the laptop details are scanned and check for Govt. ID’s.
• Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix.
• Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival
• Client safety and security protocols are followed
• Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Giving daily handover of tasks completed and pending
• Ensuring all devices are operational and placed at the desk. iPad /printer/ Camera/ Scanner Etc.
• Ensuring the all last-minute visitors are guided to do a self-checking with self-check in in Kiosk.
• Issuing Temporary access cards to Accenture employees & following up via emails for returning cards.
• Handling cash and maintaining the VMS register .
• Regular checking/monitoring of emails addressed to reception and prompt reply of all email.
• Checking the VMS and ensuring all Clients and Visitors badges are prepared as requested.
• Following up with teams to ensure approvals are in place for all upcoming visits
• Updating the agenda of Client visit at Innovation Hub .
• Checking the Client welcome screen and getting it updated by IT team .
• Coordinating with HK for proper cleaning and maintenance e of lobby .
• Checking that Client Elevator is well maintained operational all the time
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