Executive Assistant

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Who We Are Looking For 

A candidate that is willing to do client servicing and a support mechanism for Business Development along with overall assistance on event projects.

Responsibilities: 

• Shall be responsible for the coordination of campaigns where one would get to learn the entire process of pitching business to the clients and execution of the campaigns.
• Identify new business opportunities and potential clients through market research, networking, and other methods.
• Setting up meetings with the new clients.
• Preparing MOMs and brief documents.
• Brainstorming and preparation of presentations
• Will have to assist in preparing and delivering presentations, and proposals, negotiate and close deals to potential clients and partners.
• Should keep abreast of industry trends and best practices.

Skills: 

• Strong analytical and problem-solving skills, with the ability to think strategically.
• Excellent communication and interpersonal skills

Company URL: http://www.tribeww.in

Head Kubernetes

Docker, Kubernetes Engineer – Remote (Pan India) 

ABOUT US

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate Technical consultant to be part of the training team and work with customers on DevOps Solution. You will be responsible for implementation and consultations related work for customers across SEA and India. We are looking for personnel with personal qualities like -

• Passion for working for different customers and different environments.
• Excellent communication and articulation skills
• Aptitude for learning new technology and willingness to understand technologies which he/she is not directly working on.
• Willingness to travel within and outside the country.
• Ability to independently work at the customer site and navigate through different teams.

SKILLS AND EXPERIENCE

ESSENTIAL SKILLS

• 3+ years of experience with B.E/ B.Tech, MCA, Graduation Degree with higher education in the technical field.
• Must have prior experience with docker containers, swarm and/or Kubernetes.
• Understanding of Operating System, processes, networking, and containers.
• Experience/exposure in writing and managing Dockerfile or creating container images.
• Experience of working on Linux platform.
• Ability to perform installations and system/software configuration on Linux.
• Should be aware of networking and SSL/TLS basics.
• Should be aware of tools used in complex enterprise IT infra e.g. LDAP, AD, Centralized Logging solution etc.

A preferred candidate will have

• Prior experience with open source Kubernetes or another container management platform like OpenShift, EKS, ECS etc.
• CNCF Kubernetes Certified Administrator/Developer
• Experience in container monitoring using Prometheus, Datadog etc.
• Experience with CI/CD tools and their usage
• Knowledge of scripting language e.g., shell scripting

RESPONSIBILITIES

First 2 months:

• Get an in-depth understanding of containers, Docker Engine and runtime, Swarm and Kubernetes.
• Get hands-on experience with various features of Mirantis Kubernetes Engine, and Mirantis Secure Registry

After 2 months:

• Work with Ashnik’s pre-sales and solution architects to deploy Mirantis Kubernetes Engine for customers
• Work with customer teams and provide them guidance on how Kubernetes Platform can be integrated with other tools in their environment (CI/CD, identity management, storage etc)
• Work with customers to containerize their applications.
• Write Dockerfile for customers during the implementation phase.
• Help customers design their network and security policy for effective management of applications deployed using Swarm and/or Kubernetes.
• Help customer design their deployments either with Swarm services or Kubernetes Deployments.
• Work with pre-sales and sales team to help customers during their evaluation of Mirantis Kubernetes platform
• Conduct workshops for customers as needed for technical hand-holding and technical handover.

Package: upto30 L

Office: Mumbai

C#, .Net Core MVC - React frontend - Insurance Industry 

We are looking for a mature seasoned key player who will help build our team.
Are you a mentor and love code in general? We are seeking a senior .NET developer and hopefully other programming languages with at least 4 years of experience to be part of a team to write, debug, and test .NET code. You will be analyzing, troubleshooting issues and managing the implementation updates with current and planned customizations. The ideal candidate should have a strong understanding of object-oriented programming, relational databases, and software architecture principles. 

Our work environment, mentoring, teaching, growing constantly nurturing, loving, and respect. To enjoy our work and move through tasks as painlessly as possible. We believe in helping and being helpful. Staying positive and being there when you have that umm, ‘I don’t know how to solve this’ we want you to feel completely 100%  comfortable to get on a call, share a screen and move through it. We have the “If you are stuck over 15 mins ask someone rule”. and “ask a dumb question at least twice a day rule”. This is how we want our work environment. 

We work fully remotely via Slack / Zoom / Whatsapp

Requirements:

4+ years of experience or more. 
ASP.NET, C#, MVC, and JavaScript.
Troubleshoot and resolve issues and bugs

Must be able to communicate in English speaking and writing, our CEO is American and talks fast. We are looking for adults in the room, people who can communicate, think and reason as key team members.

Work US East coast time zone EST GMT-5

Role

Backend engineers at AssetSprout work on our products. They include software for Certified Financial Planners, their clients, and also internal admin tools. They work with the CTO, frontend engineers, and other backend engineers to deliver towards the company’s vision.

Responsibilities

• Develop and own product features end to end in a scalable, secure and maintainable way. The buck stops with you on whatever you own.
• Provide technical solutions through design, architecture and implementation. Wear multiple hats in delivering greenfield projects from concept to production. 
• Establish, advocate and bring your experience on coding styles, best practices, and in scaling the product from MVP to production.
• Iterate fast. Display maturity in prioritizing towards velocity while balancing quality. As a startup, we break or make on how fast we deliver.
• Teach and mentor other backend engineers. Focus on providing technical expertise and solutions regardless of how long one has been working professionally.

Requirements

• We are language and framework agnostic as long as you can pick up new technologies.
• Proficient and expert level coding skills with any of the programming languages, preferably Java, Kotlin. Experience in Python, C++, Scala etc. is welcome.
• Develop web applications and services using Spring Boot. Experience with Akka, Play, Flask, Django is welcome.
• Write automated tests with any of the frameworks. We measure success on how well your code is unit tested and integration tested.
• Advanced level understanding of RDMS systems, preferably Postgres. Working knowledge of non-relational databases such as DynamoDB, Cassandra is helpful
• Able to use CI/CD tools such as CircleCI, GitLab, Jenkins etc. and create workflows and pipelines to release to production every other day.
• Expert level understanding of RESTful APIs, pagination, networking concepts around HTTP, thread pools, and other server-side concepts.
• Solid experience of how AWS services work. Some cloud services directly relevant are Lambda, EC2, S3, Dynamo, RDS, Eventbridge, SQS, ElastiCache Redis, Load Balancers etc.

Good-to-haves

• Early or mid-stage startup experience
• Eager to work in a flat organization with no corporate politics
• Positive energy with a get-it-done attitude.
• Worked in a remote environment and high trust and high responsibility role
• Working knowledge of build systems like Gradle, Maven, Bazel, Webpack etc. We use Gradle

Responsibilities:

• Designing & Developing front-end architecture user interactions.
• Developing back-end web applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in front applications and programming languages.

Requirements:

• Should have solid C# .Net development skills
• Having experience with Microsoft technologies (WPF, ASP.Net, MVC, WebAPI)
• Should good knowledge of JavaScript, HTML, CSS
• Should experience with SQL
• Positive team player, keen to work collaboratively and share ideas
• Good problem-solving skills.
• Attention to detail

* Study design briefs and determine requirements.

* Schedule projects and define budget constraints.

* Conceptualize visuals based on requirements.

* Prepare rough drafts and present ideas.

* Develop illustrations, logos and other designs using software or by hand.

* Use the appropriate colors and layouts for each graphic.

* Work with copywriters and creative director to produce final designs.

* Test graphics across various media.

* Amend designs after feedback.

* Ensure final graphics and layouts are visually appealing and on-brand.

Requirements:

* Proven graphic designing experience.

* A strong portfolio of illustrations or other graphics.

* Familiarity with design software and technologies (such as Corel Draw, InDesign, Illustrator, Dreamweaver, Photoshop).

* A keen eye for aesthetics and details.

* Excellent communication skills.

* Ability to work methodically and meet deadlines.

* Degree in Design, Fine Arts or related field is a plus.

Responsibilities

• Manual Testing + Test Automation
• Manual testing (Functional), Database testing
• Exposure in Selenium, Javascript, etc
• Exposure in Agile and DevOps 
• Excellent communication skills

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts

Stay up to date with new testing tools and test strategies

Requirements

• Proven work experience in software development
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• BS/MS degree in Computer Science, Engineering or a related subject
• Knowledge about API/Service Testing would be important