Front Office Manager (Reception) at Leading Financial Services Company · Delhi, Gurugram, Noida · 2 - 5 years · ₹3L - ₹3.6L / yr · Posted 7 Dec 2021

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Implementing and managing front desk objectives and procedures
- Participating in daily operations meetings to coordinate closely with support departments regarding general administration and operations issues
- Maintaining front desk office supplies and equipment and managing budgets regarding the same
- Ensuring that the reception area is kept well-organized and neat
- Handling and managing all front desk activities including but not limited to phone calls, emails and appointments
- Performing various administrative duties as assigned by the organization by working closely and in coordination with the facilities and housekeeping teams
- Answering front-desk complaints and questions from visitors
- Obtaining or sending documents through email or fax
- Maintaining employee and department directories and notifying company personnel regarding arrival of visitor(s)
- Maintaining and updating relevant data, collecting feedback and reporting all these to the management in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 2 – 5 years handling front desk/ reception
- Candidate should be from South Delhi
- Excellent English and Hindi communication skills
- Proficiency in using a computer
- An ability to multi-task

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- Plan and execute B2B lead generation campaigns across LinkedIn, email, webinars, partnerships, and other digital channels.
- Create, refine, and optimize content for lead generation and nurturing, including:
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- Interview and gather content inputs from Rajesh Tedla (CEO) and internal stakeholders to extract insights, offers, and stories for campaigns.
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- Content scheduling and campaign management tools
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- Opportunity to work closely with the CEO and leadership team.
- Exposure to strategy, campaign execution, funnel reporting, and brand building.
- Portfolio-worthy work across content, campaigns, and lead generation systems.
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Skills: React Native, RESTFUL API, AWS, GIT Roles & Responsibility:
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| Internal Notes: |
Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.
Launched in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow.
By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"
Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4
Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality
🙋♀️ The role & what we are looking for:
Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.
Not us. Here are some of our core values to give you a sense of who we are as a team:
- First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
- We’re all super chill.
- Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
- Deadlines are a thing for us. We are super punctual.
- We know what we are working on and aren’t clueless.
- We’re more friends than colleagues.
- Monthly 1:1s with the founders where you can directly share & receive feedback.
Not convinced yet? Okay, here’s the fun stuff:
- Flexible leave policy. Yeah, it’s truly flexible. We trust you.
- We have a flexible remote work policy in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
- Annual workstations at exotic destinations. Subject to change and hitting milestones.
- Allowances to choose your coworking space (if you want), courses & any tool that you think is beneficial to succeed in this role.
📄 The role & what we are looking for:
🧑💻 Responsibilities:
- Research Travel & Hospitality industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
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✅ Must Haves:
- 2 to 4 years of relevant work experience. Experience in travel industry will be a BONUS
- Portfolio of published articles
- Experience doing research using multiple sources
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- Excellent writing and editing skills in English
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🤙 What's the interview process like?
Yes, we do have a process, and it’s simple.
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So, think we’re a good fit? Then let’s roll.🤘
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