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Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Implementing and managing front desk objectives and procedures
- Participating in daily operations meetings to coordinate closely with support departments regarding general administration and operations issues
- Maintaining front desk office supplies and equipment and managing budgets regarding the same
- Ensuring that the reception area is kept well-organized and neat
- Handling and managing all front desk activities including but not limited to phone calls, emails and appointments
- Performing various administrative duties as assigned by the organization by working closely and in coordination with the facilities and housekeeping teams
- Answering front-desk complaints and questions from visitors
- Obtaining or sending documents through email or fax
- Maintaining employee and department directories and notifying company personnel regarding arrival of visitor(s)
- Maintaining and updating relevant data, collecting feedback and reporting all these to the management in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 2 – 5 years handling front desk/ reception
- Candidate should be from South Delhi
- Excellent English and Hindi communication skills
- Proficiency in using a computer
- An ability to multi-task
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RESPONSIBILITIES:
Lead and grow a world-class Ad Engineering team through mentorship and guidance and career development
Lead partnerships with Product Engineering, define interfaces with 3rd party direct integrators, and Data Engineering teams to find the optimal way to scale the Ad Platform
Collaborate with other Engineering and Product teams to ensure high degree of alignment, ruthless prioritization, timely releases of features in support of critical company initiatives
Constantly strive to improve the efficiency of our existing systems while pursuing transformative technologies that impacts the Platform’s performance
Work closely with Recruiting to expand the team, including sourcing candidates,
interviewing candidates, participating in conferences/events and on-boarding new employees
Develop and drive long-term strategies around utilizing ecosystem, including the Ads system as/when relevant
REQUIREMENTS:
Bachelor’s degree in Computer Science, Electrical Engineering or a related field
4+ years experience leading and managing teams within an engineering organization
2+ years leading and managing Ad Systems
Superb communication and interpersonal skills
Excellent presentation skills
- Job Description:
You will be working with a team of highly-motivated, young & dynamic teams of engineers & reporting to the Engineering Lead.
Position Responsibilities
- Be honest, reliable & consistent
- Write efficient & clean code
- Have a strong sense of ownership
- Be a part of development & maintenance of Pluang web app, Operations dashboard and other 3rd party products we own
- Contribute to improving the quality of engineering process & engineering culture
Position Requirements
- Strong in data structure and algorithms
- Experience in Node.js, Express, API Design & DOM
- Understanding of component based design or other design patterns
- Experience with unit testing, integration testing & continuous integration
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- Good to have passion for investing
Pluang Offers
- Attractive compensation package - competitive salary, flexible bonus scheme.
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- Healthy work environment - company-sponsored medical program, food, and beverage program, open communication.
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Job Summary:
We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.
Responsibilities:
- Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
- Set performance goals for the team and ensure that they are met or exceeded.
- Define and implement a scalable support model to accommodate growth and changing customer needs.
- Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
- Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
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- Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.
Qualifications:
- Bachelor's degree in business, management, or a related field.
- Minimum of 5 years of experience in customer support or related fields.
- Experience building and managing a team of agents in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
- Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Knowledge of Agriculture Products and Farming is a plus.
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Listening to our B2B Customer’s concerns and handling product related complaintsor
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Contribute ideas to resolve customer problems to improve productivity.
Maintain and update customer documentation as needed.
Handle customer complaints, provide appropriate solutions and alternatives withinthe time
limits; follow up to ensure resolution.
Actively listen to the concerns with a Solution Oriented approach.
Manage transactions over CRM
NOTE -
1. Exciting Work Culture at Product Based Firm
2.Male Candidates are preferred.
3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)
4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours)
5. Overtime pay and Medical Benefits
6. Full time Work from Office Role
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8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005
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● 2+ years of working experience with Search ads and Display ads on ad tools like Google ads and Microsoft ads.(must)
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We are looking for an HR Intern to support our HR department’s daily activities.
HR Intern responsibilities include updating our employee records with new hire information, screening resumes and scheduling interviews. If you’re interested in kickstarting your career in HR and getting a closer look at how our company approaches recruiting and employee development, we’d like to meet you.
Responsibilities
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- Schedule and confirm interviews with candidates
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- Removing job advertisements from job boards and social media platforms once vacancies have been filled.
- Assisting the HR staff in gathering market salary information.
- Assisting in the planning of company events.
- Preparing and sending offer and rejection letters or emails to candidates.
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Requirements:
- Bachelor's degree in human resource management or studying toward a degree in human resource management or related field.
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- Proficiency in all Microsoft Office applications.
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- Strong analytical and problem-solving skills.
- Excellent organizational skills.
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Description
PHP Developer Job Description
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