- Supporting the COO
- Creating, managing, and organising his day-to-day tasks
- Keeping track of office activities, projects, and deadlines
- Managing Client coordination, Office administration, Research and reporting
- Giving daily / weekly briefings to the COO
- Communicating with clients, employees, and vendors on behalf of the COO
- Working closely with the COO to keep him well informed of upcoming commitments and responsibilities, following up appropriately
- Protecting the COO's time by being an effective gatekeeper
- Keeping records, organize files and information
- Keeping a bird's eye view of the customers and service fulfilment at all times
- Explaining and assigning the tasks to the team members.
- Delegating tasks to the team members and answering their questions
- Addressing customer complaints and tickets
- Escalating critical issues to the COO
- Supervising overall office administration, Overseeing staff attendance, leave requests, and other notifications
- Managing our Slack workspace: adding or removing members, organising channels, ensuring the team is comfortable with Slack
- Organise meetings, take detailed minutes, Planning actionable steps
- Handling Issue announcements
- Undertaking Web research to find answers, solutions, drafting research notes
- Drafting briefs, memos, and action plans
- Organising information into presentations, reports, and actionable insights
What you need to have:
- Preferably MBA (HR)
- Well-spoken, highly articulate
- Outstanding verbal and written communication skills
- Should be able to convey complex ideas in a simple, structured, and concise language.
- Ambitious, driven, self-motivated
- Highly disciplined, with a strong work ethic
- Cheerful and good-natured
- Friendly, professional demeanour
- Exceptional interpersonal skills
- Tech-savvy: Should be able to pick up new software and tools, apps, websites, etc
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon