Executive Assistant To COO

Process Name: US LLS ( Line Language Selection ) - WORK FROM HOME (Eng + French or Nepali or Bengali or Tamil or Punjabi or Urdu or Gujarati)

Company - Teleperformance 

Roles and Responsibility : Will be working as a language interpreter whereas their job would be to interpret between the customer and the client . Interpreter is responsible for handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of French or Nepali, Bengali and Urdu along with Excellent English

Criteria: Age limit 40 Max

Qualification : Graduates or Undergraduates can Apply

Work History : Freshers and Experienced both can Apply.

Skills Required:

Excellent communication in English as well as in their regional language

Should have good knowledge of computer.

Should be flexible with rotational shifts.

Should be comfortable for video conference with clients.

Should have WIFI , Laptop / Desktop / Smartphone for attending interviews

Perks and Benefits:

Permanent Work from Home

System provided by the company 

5 Days Working with rotational week off.

Pan India Hiring for Work from home.

Salary Details :

French : 8 - 10 LPA

Nepali : 5.4 LPA (30 – 39 k in hand)

Bengali : 5.4 LPA (30 – 39 k in hand)

Punjabi : 5.4 LPA (30 – 39 k in hand)

Urdu : 4.2 LPA

Tamil : 5.4 LPA (30 – 39 k in hand)

Gujarati - 5.4 LPA

Selection Criteria :

HR Round

Online Assessment in both languages (Client Amcat)

Scoring Marks 3+ for both languages

Test can be performed on any device.

Ops Round on Microsoft Teams

WHO WE ARE:

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge,Hamilton Lane, Franklin T empleton, Motive Partners and a who’s who of the financial service industry.

We are creating engaging wealth experiences to better financial lives through AI and investment intelligence-powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and

planning divisions.

OUR VALUES: Go with your GUT

● Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos

aside to find our genius zones. With self-awareness and integrity we strive to be the best we can

possibly be. No excuses.

●Understanding through Listening and Speaking the Truth. We value transparency. We communicate

with radical candor, authenticity and precision to create a shared understanding. We challenge, but

once a decision is made, commit fully.

●I Win for T eamwin. We believe in staying within our genius zones to succeed and we take full

ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win

together.

Key responsibilities:

● Prototype Development: Build and validate prototypes by designing datasets and performing fine-tuning to demonstrate model feasibility and effectiveness.

● Model Fine-Tuning: Lead the fine-tuning process for large language models, leveraging both open-source solutions (e.g., LORA, LLAMA 2/3) and proprietary models like GPT 3.5/4.0 to address specific business needs.

● Retrieval-Augmented Generation (RAG): Design and optimize advanced RAG systems,implementing efficient methods for chunking, indexing, and managing complex document formats, such as PDFs.

● Agentic Workflows: Develop and apply agentic workflows to create advanced conversation agents tailored for various use cases.

● Prompt Engineering: Craft effective prompts to enhance the performance of large language models, such as GPT-4 and Cloud 3, ensuring solutions align with business objectives.

● Inference Frameworks: Utilize inference frameworks like VAM and advanced pipelines to improve scalability and streamline the deployment of machine learning models.

● ML Model Deployment: Lead the deployment and productionization of machine learning models, collaborating closely with software engineers to ensure seamless integration into products.

● Conversational Experiences: Work with cross-functional teams, including design and product, to craft engaging and personalized conversational AI experiences for end-users.

● Independent Execution: Demonstrate the ability to independently manage projects, deliver features, and achieve outcomes in a dynamic, fast-paced startup environment.

● Data Personalization: Leverage and analyze existing datasets to enhance model performance and create tailored user experiences, fine-tuning models to align with unique business cases.

● Startup Mindset: T ake initiative in setting up workflows, tools, and systems from scratch, showcasing flexibility and adaptability in a growing organization.

● Leadership and Collaboration: Act as a leader and independent contributor, effectively collaborating across diverse teams while managing evolving project priorities.

● Research and Innovation: Drive innovative research aligned with business goals, exploring advancements in Natural Language Understanding (NLU) and conversational AI applications.

● Knowledge Sharing: Publish and present groundbreaking research in top-tier journals and conferences, contributing to the broader scientific community and enhancing organizational credibility.

Requirements:

● 8+ years of experience

● Experience working with LLMs and Generative AI

● Experience building conversational bots

● Experience 2+ Years fine tuning models

● Experience using RAG base approaches

● Understanding of financial concepts and investing would be a big plus but not required

About Company

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.

Roles & Responsibilities:

• Managing HR service delivery and ensuring alignment with business and HR strategic objectives.

• Partnering with business on end-to-end employee life cycle management.

• Building talent pipelines for current and future job openings

• Ensuring speed and quality of hiring as per the Manpower plan.

• Developing and enhancing our external partnerships with colleges, job boards and HR vendors.

• Contributing towards building systems & processes and initiatives with an aim to enhance productivity and retention of talent and reduce attrition.

• Deploying key initiatives to build engagement & driving communication to bring alive the EVP for employees.

• Designing & execution of Performance Management process that drives high performance.

• Conceptualization & implementation of business-relevant Talent Management practices.

• Driving training and development that will identify and meet the behavioral/ leadership/ managerial training needs of employees.

• Driving key actions to build a high performing and engaged workforce aligned with outcomes from the Employee Opinion Survey.

Requirements:

• Graduate in any discipline + MBA from a reputed institute, majoring in HR.

• Min 12 – 15 Years of experience as HR generalist / HR Business partner in BFSI domain (preference to Asset Mgt/ Wealth business)

• Working knowledge of industry standards and practices and applicable Indian Employment laws

• Excellent communication, interviewing skills & analytical skills.

• Positive attitude, quick learner, proactive and able to work independently with limited supervision.

• Excellent relationship management skills - ability to quickly build relationships with internal & senior stake holders.

• Work under pressure and tight deadlines

• Proficient in Microsoft Office.

INSIDE SALES - COUNSELLOR 

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

• Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
• Counsel leads on their personal growth prospects in the education industry 
• Maintain excellent and supportive rapport with all leads
• Follow up after the sale to ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads and manage pipelines daily
• Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

• 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Understand the landscape of the Education Industry and the current needs of teachers and school leaders
• Proficient with Microsoft Office / Google Documents and CRM systems

- Conducting a demo session with the parents and kids to explain the programs.

- Interacting with different departments to close the sales.

- Guiding the students to a brighter career path (over a video call)

- Build a repo with the customer.

Job Brief

Primary Responsibilities:

• Obtaining in-depth understanding of design and implementation of existing software product
• Performing all phases of software engineering including requirements analysis, design, estimation, and development & testing
• Applying innovation and creativity in design and implementation of features
• Designing reusable components, frameworks and libraries
• Troubleshooting production support issues post-deployment and come up with solutions as required
• Follow the processes defined by the project manager and the organization

General Requirements

• 2+ years of experience in full-stack development in python based technologies.
• Experienced in relational database technologies
• Good in data structures and algorithms
• Good written and verbal communication skills
• Self motivated and willing to learn new technologies
• Experience in AWS cloud technologies is plus

Technologies

• Python, Django
• Angular
• JavaScript, HTML, CSS  technologies
• Must understand AJAX and REST

We are seeking a Finance Manager to work with the finance team and work on end-to-end financial management including Budgeting, AOP development, MIS preparation & review, variance analysis, financial modeling, cost-benefit analysis, pricing & regular compliance.

The position will appeal to an individual with strong business acumen & the capability to align business goals to financial goals. The successful individual will have a business, accounting, finance background and is a qualified CA/ MBA (finance)/ CFA.

The role will involve being immersed in multiple projects and working closely with stakeholders to ensure financial implications are fully understood as part of the company’s project screening, approval, and performance monitoring process.

Job Duties

• Build short-term & long-term plans (financials models) in line with the strategic objectives of the organization.
• Drive preparation of MIS, variance analysis & providing insights to leadership.
• Leading the preparation of annual operating plans, long-range quarterly forecasts in coordination with operations and business teams.
• Ownership of the P&L and driving of cost optimization/ profitability improvement activities with various stakeholders.
• Partnering with business teams, controllership function & anchoring monthly leadership reviews.
• Develop ad-hoc business analysis & present recommendations to senior management on strategic decisions & planned future initiatives.
• Establish & maintain operating business metrics, defining of KPI & measurement of actual performance against the same.
• Review of financial data & preparation of monthly, quarterly, and annual financial statements and reports.
• Work with accounting & compliance teams to drive monthly, quarterly, annual closing processes.
• Reconciliation of revenue & sales tax data from various sources and identifying the reasons for difference & correction of the same.

Requirements

• Qualified CA / MBA (finance from Tier I/ Tier II institutes) – CFA is an added advantage.
• Strong understanding of the financial statements, accounting principles, and concepts.
• Strong analytical capabilities, financial modeling understanding, attention to detail, adherence to timelines.
• Basic understanding of business valuation concepts.
• Relationship management & team player, ability to take new challenges.
• Three years related experience preferably in MIS/financial reporting/ financial research domains.
• Strong proficiency in Excel; Comfort in making presentations to senior management.
• Good & Effective communication & time management skills

Currently We are Looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities :

·         Develop new user-facing features

·         Build reusable code and libraries for future use

·         Ensure the technical feasibility of UI/UX designs

·         Optimize application for maximum speed and scalability

·         Assure that all user input is validated before submitting to back-end

·         Collaborate with other team members and stakeholders

Experience & Skills :

·         Experience in coding using Angular, AngularJS, ionic framework mandatory.

·         Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery, understanding of web markup, including HTML5, CSS3

·         Proficient understanding of client-side scripting and JavaScript frame

·         Good understanding of  advanced JavaScript libraries and frameworks, such as AngularJS

·         Good understanding of asynchronous request handling, partial page updates, and AJAX

·         Basic understanding of server-side CSS pre-processing platforms

·         Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Photoshop is a plus.

·         Proficient understanding of cross-browser compatibility issues and ways to work around them.

·         Proficient understanding of code versioning tools, such as Git / Mercurial / SVN

·         Good understanding of SEO principles and ensuring that application will adhere to them