Executive Assistant to Managing Director

• Strong Product Design Profile, with a focus on Design systems
• Mandatory (Experience 1) – Must have 6+ YOE in hands-on experience in Product Design, building highly scaled Design systems (Both B2B or B2C will work)
• Mandatory (Experience 2) – Must have built Design systems from scratch for multiple Products, that have shown high-growth scale
• Mandatory (Designation) – Must be Lead / Staff or above designation in Current role
• Mandatory (Team Managememt) - Must have atleast recent 1+ YOE as a Team Lead / Manager
• Mandatory (Portfolio) - Must show strong Design Systems, High-fidelity UI Designs & Interaction models for Large-scale Products
• Mandatory (Company) - Large-Scale Products (Both B2C and B2B works

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

● Work experience as a front end developer
● Good Understanding of Angular/React and Javascript
● Experience working with SQL & NoSQL Databases
● Hands on experience with front-end languages and technologies, such as JavaScript,
HTML5, CSS3, etc.
● Solid understanding of object-oriented development and design patterns.
● Experience in Version Control Systems like GIT, Bitbucket.

Ideal Candidates will:
● Possess Strong sense of ownership
● Have an ability to work in high energy teams and drive results
● Have Good communication and documentation skills
● Enjoy sharing knowledge and eager to keep developing themselves

Role - Sr. Media Strategist

About the company -

Our Client is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 & has a team of 1000+ members in 8 years. We are present in Bengaluru, New Delhi and London, UK.

We offer holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.

We are also a valued Google Premier Partner, Adobe Solution Partner, and Zoho Premium Partner to service the whole tech and media suite for businesses.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!

Primary Purpose:

Designing Digital Media Strategy that includes all Digital touch points (Bought, Owned and Earned). Framing media investment strategies for clients towards the accomplishment of their short term and long term goals.

Experience - 2+ years

Location - Mumbai

Major Responsibilities:

● Building a Creative Media Plan by selecting the right channels, formats and placements for the Client campaign within the client’s budget. Making media plans in response to the latest audience figures be it on Facebook, Youtube, Twitter, Mobile, VOIP etc.

● Presenting media proposals, including timings and cost breakdowns, helping clients to reach a final decision about their future advertising strategy.

● Monitor Digital Media Planning trends and competitor offerings to identify potential business avenues and improve current offerings.

● Managing budgets and maintaining advertising spend records

● Regular / daily updates with the buyer regarding campaign performances

● Course correction to be made in case of things not going as per the media plan

● Highlighting concerns / issues to the media head to resolve things quicker

● Regular calls / meetings with clients to understand

● Have in-depth knowledge of the quality audience for all Clients

● Analyze the overall work and proficiency of the interns / junior media strategists

● Reference/ research - share more/new ideas and be up to date with the latest happenings and news in the industry

● Attend all team meetings and give feedback/suggestions for account performance.

Roles and Responsibilities

Desired Candidate Profile

Wise is digital infrastructure for online education. Oversimplified as ‘Shopify for Tutors’ i.e., an easy to use tool for tutors to start teaching online. We have grown to 200k users in 2 months and have much to do. We are backed by an incredible set of investors and individuals who have built product you probably already use. We have a small but rockstar team, cheap equity, smart money, opportunity to capture a huge market ($60bn) and a chance to make an impact while doing so.

We need you, if you have 4+ years of experience in creating intuitive user experiences. We are execution focused and work would involve building things quickly & adapting based on market feedback. If you love designing consumer products & building things excites you, we would like to talk to you.

What you will do

• Work directly with the founding team and drive key product decisions
• Define and establish a common, unified UI library
• Define entire user experiences, information architectures, and interaction concepts for both web and mobile applications
• Build storyboards, user flows, wireframes and mockups to communicate design ideas

Great to have

• Sense of ownership
• Desginers who can talk product and strategy
• Experience in building beautiful consumer products
• Strong opinions, loosely held

Good to have

• Good written communication skills
• Bangalore love
• Interest in mentorship

Probably not ideal if

• If you have always been right about everything in life
• Not looking for a full time engagement
• Unwilling to relocate / join office in Bengaluru post Covid

Definitely get in touch if you

• Would have started the exact same company but willing to build it together with a great team
• Already tried the https://web.wiseapp.live/download" target="_blank">product and have ideas on how to improve it

Note: Please attach portfolios / links to profile on behance or dribbble or personal websites while applying

• Excellent problem-solving & analytical skills & OO principles
• Solid understanding of the data structure & algorithms.
• Very good experience with PHP programming language
• Hands on experience working on Laravel. Experience with any other framework would be nice to have
• Troubleshooting skills to reproduce & resolve issues in production systems
• Experience working with git & also following following git workflow
• Experience with deployment on server would be nice to have
• Working experience with AWS services like s3, lama, cognito, would be added advantage