Back Office Work

Job Title: Regional Manager – Operations ( Pan-India)

Role Overview

The Regional Manager – Operations oversees multiple properties across India, ensuring operational excellence, guest satisfaction, and revenue growth. This role combines strategic leadership with hands-on operational management to drive performance,who can enroll and maintain 25 numbers of properties having more than 300 rooms from the city where they are located.

Key Responsibilities

1. Strategic Leadership

Develop and implement operational strategies to optimize guest experience, efficiency, and financial performance across all properties.

2. Operational Management

Oversee daily operations across regional properties.

3. Financial and Business Performance

Develop and manage annual budgets, forecasts, and financial plans.

4. Guest Experience

Ensure high levels of guest satisfaction through quality service and responsiveness to feedback.

5. Team Leadership

Lead and motivate , conducting regular meetings to review performance.

6. Sales and Marketing Support

Collaborate with Sales & Marketing to plan and execute promotional activities and packages.

Build and maintain strong relationships with travel agents,DMCs, and corporate clients.

7. Compliance and Safety

Ensure compliance with statutory regulations.

Key Performance Indicators (KPIs)

1.Maintain an annual occupancy level of 25% for all properties under supervision.

2.Ensure the average yearly room revenue increases by 10% compared to the baseline at the time of agreement.

3.Maintain consistent five-star reviews on all relevant online review platforms.

Requirements

Bachelor’s degree in Hospitality Management.

5–10 years of experience in hospitality operations, including 2–5 years in a managerial role.

Strong leadership, communication, and problem-solving skills.

Salary Range

Competitive, based on experience and location.

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them. 

Job Description

• Preference would be given to having experience in IVR and Call Center application development.
• Hands-on experience in Kamailio SIP Server
• Hands-on experience in WEBRTC
• Asterisk integration with PSTN is preferred.
• Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
• Scripting with Shell, Perl.
• Experience in installing Hosted VoIP
• 
  Nice to have
• Good knowledge of SIP and IAX.
• MySQL and Telephony Domain.
• Ability to test and troubleshoot Asterisk applications/issues
• Knowledge of C programming in Asterisk

Qualifications

Candidate Profile
The candidate must have:

• 2 - 4 years of experience working on the Asterisk platform.
• Strong Knowledge of PBX, SIP, and RTP protocols.
• Strong knowledge of multi-asterisk server architecture
• Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
• Worked on Queue, IVR and Voicemail-related applications.
• Expert in Asterisk installation, configuration and troubleshooting.
• Expert knowledge of installing and configuring Asterisk with PSTN card.
• R & D skills in Asterisk.
• Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)

Graphic Design Intern

DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

1. Create and design various materials for socials
2. Select colors, fonts, images, and layouts
3. Ensure projects are completed in a timely manner with a quality product
4. Advise best practices and optimizations throughout design projects.
5. Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company
6. Work with a wide range of media and graphic design software
7. Hands on knowledge in Canva, Illustrator, Photoshop. Adobe after effects would be an added advantage.
8. Should have good idea about the colour theory

We are looking for a Full Stack Developer to build scalable software solutions and to be part of our cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

You should have

• Degree in Computer Science or relevant field
• Strong knowledge and understanding of JavaScript and TypeScript
• Knowledge of multiple frontend languages and frameworks including HTML, CSS, SCSS, JavaScript and React.
• Knowledge of backend languages and frameworks primarily Node.js
• Familiarity with SQL databases (e.g. PostgreSQL)
• Knowledge of Docker, Kubernetes would be a plus.
• Leadership skills for guiding and mentoring team mates.
• Understanding of CI/CD Concepts
• Awareness of key concepts in DevOps and Agile principles

Perks

• Flexible working hours - employee tracking is never a thing
• A fun and close-knit agile team.
• Open office layout that promotes collaboration, conversation, and camaraderie – the result-oriented team.
• Recreational activities to keep you away from the screen and live, laugh, enjoy with the team.

About Company

Manas AI is a London-based AI Firm, with its subsidiary in Hyderabad, India. We build products and services that extract actionable intelligence from language (e.g., social media, user conversations, emails, etc.)

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, Angular and CSS, this candidate will be able to translate user and business needs into functional frontend design. 

Responsibilities

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Strong experience in Angular UI Framework,
• Should have strong knowledge of understanding and debugging Angular application with chrome developer tools.
• Must be able to convert Design/ Wireframe into a functional site
• Must be able to Perform unit testing with Jasmine and Protractor (Good to have)
• Detailed experience with coding and the ability to troubleshoot and analyse websites using HTML, CSS, and comparable languages
• Must have experience GIT in version control
• Ensure that the website is optimized for various devices with mobile responsiveness.
• Understanding of key design principles.
• Good problem-solving skills.
• Good communication skills

Qualifications

• 3-8 years of demonstrated experience in creating and implementing UI development
• Work with other developers and designers to ensure that the website is functional and visually appealing.
• Good team player.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout and Architecture of the website.

• Must be passionate about designing for web and social media
• Must have experience in Facebook & Google Ad Graphics
• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Coreldraw and Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills, Must be quick in understanding and implementing ideas
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus
• With Good Communication Skills
• Candidates from Marketing Agency can apply.
• Immediate with 15 days joinees preferred.
• An ideal candidate would be someone who handles end to end digital marketing