Back Office Work

Purpose of the role

To design, develop, and execute testing strategies to validate functionality, performance, and user experience, while collaborating with cross-functional teams to identify and resolve defects, and continuously improve testing processes and methodologies, to ensure software quality and reliability. 

Accountabilities

• Development and implementation of comprehensive test plans and strategies to validate software functionality and ensure compliance with established quality standards.
• Creation and execution automated test scripts, leveraging testing frameworks and tools to facilitate early detection of defects and quality issues. .
• Collaboration with cross-functional teams to analyse requirements, participate in design discussions, and contribute to the development of acceptance criteria, ensuring a thorough understanding of the software being tested.
• Root cause analysis for identified defects, working closely with developers to provide detailed information and support defect resolution.
• Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
• Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as an IFC - QA Automation Engineer, where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.  

To be successful as an IFC - QA Automation Engineer, you should have experience with:

• Delivering manual and automation testing solutions in a complex business area with emphasis on creation, maintenance, and execution of automated tests.
• Strong knowledge in Java programming language for automation testing together with Playwright Automation, Selenium, BDD Cucumber, TestNG and SQL.
• Good understanding with build tools such as Maven or Gradle.
• Experience in REST API automation with different framework creation.
• Participate in code reviews and provide feedback on testability and quality.

Some other highly valued skills may include:

• Effective communication skills, ability to participate in culture of knowledge sharing within the team.
• Experience with GitLab CI/CD pipelines, and familiarity with UNIX.
• Experience in Agile methodology with SDLC and STLC.
• Experience with JIRA x-ray for Project and task tracking.
• Experience working in Regulatory/AML/ Transaction Monitoring Domains.
• Experience in Performance Testing with load testing tools such as LoadRunner.
• Good to have experience in Swagger, Insomnia and Postman API.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

We are seeking a talented Senior DevOps Engineer to join our team. The ideal candidate will play a crucial role in enhancing our infrastructure and ensuring seamless deployment processes.

Responsibilities:

• Design, implement, and maintain automation scripts for build, deployment, and configuration management.
• Collaborate with software developers to optimize application performance.
• Manage cloud infrastructure and service.
• Implement best practices for security and compliance.
• Proficiency in NoSQL databases- Knowledge of server management and shell scripting.
• Experience in cloud computing environments.
• Familiarity with .NET framework is a plus.
• Migrate existing cloud infrastructure to Infrastructure as Code (IaC) via tools like Terraform.
• Build out and enhance scalable containerized infrastructure using Kubernetes (k8s) and EKS.
• Assist software engineers with migration of applications to leverage configuration management and configuration as code (CaC) using tools like Docker.
• Configure and optimize CI/CD pipelines to minimize lead time for changes, including pipelines for infrastructure changes.
• Ensure applications and infrastructure are properly instrumented via observability tooling to improve alerting, monitoring, and incident response.
• Recommend infrastructure improvements to ensure architectures are centred around customer needs, and improve overall cloud architecture goals around availability, scalability, reliability, security and costs, and metrics like MTTR, MTBF, etc.
• Automate existing manual workflows and implement controls around them in line with the company's security and compliance goals.

Requirements:

• 10+ years of experience in DevOps or SRE fields, with current experience supporting engineering teams implementing scalable cloud architectures using CaC, IaC, and Kubernetes.
• Strong proficiency w/ AWS (certification required), including expert-level knowledge of cloud networking and security best practices.
• Strong programming and/or scripting experience in languages like Python and bash, including extensive experience with source code management and deployment pipelines.
• Extensive experience leveraging observability tooling for logging, monitoring, alerting, incident management, and escalation.
• Exceptional debugging and troubleshooting ability.
• Familiarity with web application architecture concepts, such as databases, message queues, serverless
• Ability to work with Engineering teams to identify and resolve performance constraints.
• Experience managing cloud infrastructure for SaaS applications.
• Experience leading a major cloud migration (on-premise to cloud, poly-cloud, etc.) preferred.
• Experience enabling a continuous deployment capability in a previous role preferred.
• Demonstrated experience guiding and leading other DevOps, cloud, and software engineers, leveling up technical proficiency and overall cloud capabilities.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/U2vjo?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

• Job description*

Roles and Responsibilities:

• Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
• Building lasting relationships with clients and other call center team members based on trust and reliability
• Utilizing software, databases, scripts, and tools appropriately
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs
• Taking part in training and other learning opportunities to expand knowledge of company and position
• Adhering to all company policies and procedures

Desired Candidate Profile:

• Excellent Communication skills with strong command on English Language.
• Ability to multitask, manage time and prioritize
• Good data entry and typing skills
• Good computer skills
• Ability to ask prying questions and diffuse tense situations
• Strong time management and decision making skills
• Comfortable working for Night Shift

Mandatory Skills Sets                                                                   

• Excellent problem-solving skills in technical challenges
• Deep knowledge of at least one cloud platform (AWS Preferred)
• Understanding of Latest cloud computing technologies
• Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
• Complete hands-on with ability to grasp evolving technologies and coding languages
• Excellent communication skills which would involve customer facing role
• Design thinking
• Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
• Experience working/building/contributing to proposals for architecture, estimations

Preferred Skills Sets                                                                      

• Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
• Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
• Person must have performed Application Architect Role for 3+ years
• AWS platform specific experience a bonus.
• Enterprise application and database architecture a bonus.

QA Engineer

StyleCracker is the most innovative fashion tech platform in the country. With a vision to make India stylish, we have developed the StyleCracker Box that combines leading technology and first hand stylist experience to curate highly personalised looks for every unique customer.

We're looking to build upon our solid foundation and develop an unmatched solution that can truly help us work towards our mission.

• Responsible for the quality of product visible to millions of users.
• Prepare proper documentation for test cases, release notes, etc.
• Keep track of bugs and prioritize those in coordination with Product Managers.
• Write and execute detailed test cases for upcoming features and ensure customer requirements and development is closely aligned.
• Contribute ideas to improve/develop our QA processes and best practices based on your extensive experience.
• Troubleshoot application issues and coordinate issue resolution with developers, PMs and internal teams.
• Ensure that software functionality is implemented with a focus on code optimization and organization.

• Excellent understanding of software development life cycle.
• Should be strong in writing use cases.
• Strong understanding of determining the cause of bugs.
• Excellent knowledge of API responses, statuses, etc.
• Excellent understanding of load time optimization, latency, etc.
• Hands on experience with performance measuring tools like jMeter, Postman, etc.
• Experience with using the latest engineering tools (eg. Jenkins, JIRA, Confluence, Git/Perforce).
• Excellent team orientation and communication skills.
• Good knowledge of frontend and backend technologies.
• Knowledge of automation testing tools such as Selenium.
• Experience working in agile methodology.
• Experience with API automation testing.
• Ability to multitask, prioritize, manage workload and consistently deliver results.
• Understanding of the different types of testing between UAT, Security and Performance.
• Ability to generate benchmarks by comparing similar products / services.

• Bachelors or masters degree in computer science or a related field.
• 2 – 3 years experience as a QA engineer on native mobile (android and ios) and web applications.