Virtual Assistant

Job Summary:

We are seeking a dedicated and experienced Sales Representative to join our manufacturing company. The ideal candidate will be responsible for handling inbound and outbound calls, generating MIS reports, and ensuring smooth coordination related to packaging operations. Candidates with prior experience in packaging and strong communication skills are preferred.

Key Responsibilities:

• Make outbound calls to clients, vendors, and customers to provide information about products and services.
• Handle inbound calls, resolve queries, and address customer concerns effectively.
• Generate and maintain MIS reports related to sales, customer interactions, and packaging operations.
• Coordinate with the packaging team to ensure timely delivery and adherence to packaging guidelines.
• Maintain accurate records of calls, customer responses, and feedback.
• Follow up with clients for order confirmations, payments, and other requirements.
• Assist in documentation and report generation as per company requirements.
• Work closely with the sales and operations team to streamline communication and workflow.

Requirements:

• Experience: Minimum 1-3 years of experience in a telecalling role, preferably in a manufacturing or packaging-related industry.
• Education: Graduate or equivalent qualification.
• Skills:
• Excellent verbal and written communication skills in [mention preferred languages].
• Proficiency in MS Excel and ability to generate MIS reports.
• Good organizational and coordination skills.
• Prior experience in packaging operations will be an added advantage.
• Ability to handle multiple tasks and work under pressure.

Mandatory Criteria:

Should be able to participate in the entire Functional Testing Lifecycle Performing all the below roles effectively.

Should be well aware of the Life Insurance Domain.

Application working experience anyone ( Life asia/ Group Asia/ Ingenium/ Life Line).

Good communication skills.

Strong Logical thinking.

Roles and Responsibility:

Create Test Scenarios & Test cases basis of BRD / FSD documentation.

Creating Requirement Traceability Matrix for Tests designed.

Independently drive Test pack walkthroughs along with various Stakeholders

Selection of Regression Tests applicable.

Selection of Test cases, rightly suitable for Automation considering automation selection criteria’s.

Create/ Update Test Data for Automation Test cases.

Identify Test Data inputs that can be dynamic values to be generated every time with    Formulas, Database Query, Calculators.

Perform SIT & UAT Test Execution.

Report Defects & follow up with Developers / BA IT for defect fixation with defect ageing tracking SLA.

We are looking for a smart, tech savvy individual to join our sales team and take charge of the end to end sales & business development process. A thinker, strategist with a business acumen who can accomplish monthly financial goals. Must be a team player, multitasker, lover of Art, Design, Music (or any art form) and willing to work in a creative design studio.

Location: Hybrid

Organization Name: Prismic Reflections Web Solutions LLP

Company Website URL: www.prismicreflections.com

Qualification: MBA Marketing/ BBA/BBM or Equivalent Degree & Experience

Industry: Preferably User Experience (UX/UI), Digital Design, Software Development, IT Services, Advertising Agency or relevant domain

Primary Responsibilities

• Do market research, competitive analysis, Prospecting & client profiling.
• Data Mining: Finding & generating leads and convert them into the sale
• Manage end to end sales process, arrange and attend meetings and explore potential business opportunities.
• Strategically communicate, circulate marketing & branding content
• Client relationship management & address their requirements on time to time basis
• Active involvement in project scoping, SLA compliance & timely invoice collection
• Handle company promotions & social media communications, PR & Press relationship
• Travel, attend networking events & client meetings.
• Training & nurturing peers

Skills Requirements

• Excellent Written & Verbal communication skills - English
• Extremely good at Client Presentation, Pitching & Negotiations
• Revenue Focused, Ability to meet financial goals
• Writing content on social media, blog, press etc.
• Time & Priority Management
• Knowledge of SEO, SMO, SEM is plus
• Familiar with IT terminology specifically in UI Design & Development Area.

Special Benefits

• Attractive incentives & timely recognition
• Collaborative & creative culture. Passionate team with diverse backgrounds & skills
• Exposure to various challenging opportunities & mentoring from seniors.
• Work with well respected & award winning design studio

1. Big data developer with 8+ years of professional IT experience with expertise in Hadoop ecosystem components in ingestion, Data modeling, querying, processing, storage, analysis, Data Integration and Implementing enterprise level systems spanning Big Data.
2. A skilled developer with strong problem solving, debugging and analytical capabilities, who actively engages in understanding customer requirements.
3. Expertise in Apache Hadoop ecosystem components like Spark, Hadoop Distributed File Systems(HDFS), HiveMapReduce, Hive, Sqoop, HBase, Zookeeper, YARN, Flume, Pig, Nifi, Scala and Oozie.
4. Hands on experience in creating real - time data streaming solutions using Apache Spark core, Spark SQL & DataFrames, Kafka, Spark streaming and Apache Storm.
5. Excellent knowledge of Hadoop architecture and daemons of Hadoop clusters, which include Name node,Data node, Resource manager, Node Manager and Job history server.
6. Worked on both Cloudera and Horton works in Hadoop Distributions. Experience in managing Hadoop clustersusing Cloudera Manager tool.
7. Well versed in installation, Configuration, Managing of Big Data and underlying infrastructure of Hadoop Cluster.
8. Hands on experience in coding MapReduce/Yarn Programs using Java, Scala and Python for analyzing Big Data.
9. Exposure to Cloudera development environment and management using Cloudera Manager.
10. Extensively worked on Spark using Scala on cluster for computational (analytics), installed it on top of Hadoop performed advanced analytical application by making use of Spark with Hive and SQL/Oracle .
11. Implemented Spark using PYTHON and utilizing Data frames and Spark SQL API for faster processing of data and handled importing data from different data sources into HDFS using Sqoop and performing transformations using Hive, MapReduce and then loading data into HDFS.
12. Used Spark Data Frames API over Cloudera platform to perform analytics on Hive data.
13. Hands on experience in MLlib from Spark which are used for predictive intelligence, customer segmentation and for smooth maintenance in Spark streaming.
14. Experience in using Flume to load log files into HDFS and Oozie for workflow design and scheduling.
15. Experience in optimizing MapReduce jobs to use HDFS efficiently by using various compression mechanisms.
16. Working on creating data pipeline for different events of ingestion, aggregation, and load consumer response data into Hive external tables in HDFS location to serve as feed for tableau dashboards.
17. Hands on experience in using Sqoop to import data into HDFS from RDBMS and vice-versa.
18. In-depth Understanding of Oozie to schedule all Hive/Sqoop/HBase jobs.
19. Hands on expertise in real time analytics with Apache Spark.
20. Experience in converting Hive/SQL queries into RDD transformations using Apache Spark, Scala and Python.
21. Extensive experience in working with different ETL tool environments like SSIS, Informatica and reporting tool environments like SQL Server Reporting Services (SSRS).
22. Experience in Microsoft cloud and setting cluster in Amazon EC2 & S3 including the automation of setting & extending the clusters in AWS Amazon cloud.
23. Extensively worked on Spark using Python on cluster for computational (analytics), installed it on top of Hadoop performed advanced analytical application by making use of Spark with Hive and SQL.
24. Strong experience and knowledge of real time data analytics using Spark Streaming, Kafka and Flume.
25. Knowledge in installation, configuration, supporting and managing Hadoop Clusters using Apache, Cloudera (CDH3, CDH4) distributions and on Amazon web services (AWS).
26. Experienced in writing Ad Hoc queries using Cloudera Impala, also used Impala analytical functions.
27. Experience in creating Data frames using PySpark and performing operation on the Data frames using Python.
28. In depth understanding/knowledge of Hadoop Architecture and various components such as HDFS and MapReduce Programming Paradigm, High Availability and YARN architecture.
29. Establishing multiple connections to different Redshift clusters (Bank Prod, Card Prod, SBBDA Cluster) and provide the access for pulling the information we need for analysis. 
30. Generated various kinds of knowledge reports using Power BI based on Business specification. 
31. Developed interactive Tableau dashboards to provide a clear understanding of industry specific KPIs using quick filters and parameters to handle them more efficiently.
32. Well Experience in projects using JIRA, Testing, Maven and Jenkins build tools.
33. Experienced in designing, built, and deploying and utilizing almost all the AWS stack (Including EC2, S3,), focusing on high-availability, fault tolerance, and auto-scaling.
34. Good experience with use-case development, with Software methodologies like Agile and Waterfall.
35. Working knowledge of Amazon's Elastic Cloud Compute( EC2 ) infrastructure for computational tasks and Simple Storage Service ( S3 ) as Storage mechanism.
36. Good working experience in importing data using Sqoop, SFTP from various sources like RDMS, Teradata, Mainframes, Oracle, Netezza to HDFS and performed transformations on it using Hive, Pig and Spark .
37. Extensive experience in Text Analytics, developing different Statistical Machine Learning solutions to various business problems and generating data visualizations using Python and R.
38. Proficient in NoSQL databases including HBase, Cassandra, MongoDB and its integration with Hadoop cluster.
39. Hands on experience in Hadoop Big data technology working on MapReduce, Pig, Hive as Analysis tool, Sqoop and Flume data import/export tools.

Purpose of the Role:

·         To create new revenue streams for GTS for their new products from the MNO segment.

·         Develop strategies to grow revenues from new wins of Antifraud firewalls, network monetisation and exclusive gateway commitments along with global traffic aggregation.

·         Participating & Winning RFPs that GTS is invited to and also proactively identifying MNOs to pitch GTS Antifraud network protection managed services and CPAAS platform products.

Key Deliverables of the role:

·         Develop the company’s MNO Sales and engagement strategy.

·         Build customer engagement and partner relationships and key strategic destination planning and execution of strategy.

·         Candidate must plan his region/territory and evolve strategies to create opportunities and penetrate the GTS new products into the Mobile Operator segment.

·         Develop a Key Account Plan to drive strategic ideas to improve wallet share and higher product penetration.

Key Activities of the role:

Ø  Identify potential Mobile operators for New Product sales opportunities.

Ø  Prepare commercial proposals and sales products presentations for the GTS products.

Ø  Deliver the presentations to the senior managers of the operators.

Ø  Analyse the regional MNO and assess the new business potential, conceptualize & execute strategies to drive sales, enhance revenue and achieve assigned Annual Operating Plan numbers.

Ø  Generate and close opportunities and generate revenue from new products sales.

Ø  Research and identify RFPs pertaining to Armour Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform and respond to the same. Follow up and close bids into orders.

Ø  Deliver annual margintarget booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery. 

Ø  Drive annual sales plans for GTS new products portfolio by extensive hunting new accounts opportunities.

Ø  Represent GTS interest in several telecom Industry forums, associations & conferences in the region.

Key Skills and Attributes in the candidates for the role:

Ø  Should have minimum understanding about solution sales cycle and steps involved in sale of Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.

Ø  Should be able to generate, drive and close the leads for Firewall, Antifraud Network protection and A2P Monetisation, and CPAAS platform.

Ø  Analytical mind capable of analysing the business cases of a potential lead, in specific geographies.

Ø  Experience in responding to RFP/RFQ/RFI, and coordinating preparation of techno-commercial proposals and being able to do corporate/product presentations etc. 

Ø  Should be able to work with CFTCross Functional Teams & manage projects.

Ø  Presentations Skills and negotiation Skills

Profile Qualifications and Experience

Ø  Should have a strong Sales experience, and a goal & result oriented sales aptitude and attitude

Ø  Graduate inSales or Marketing with minimum 8 -10years of experience in Telecom (Messaging or Voice or Roaming)

Ø  Good knowledge of A2P and Voice Firewalls brands and anti-fraud policy implementation and the A2P & Voice network protection business.

Ø  Should have experience in making. AntifraudNetwork protection & Monetisation proposals

Ø  Should understand the business dynamics, trends, systems & process intricacies regarding wholesale Pricing, routing, and product features

Ø  May have experience in Messaging Wholesale hubbing for traffic aggregation of voice or messaging

Ø  May have worked in some Managed Services units in Telcos covering voice or data products & services

Ø  Strong analytic skills and experience with metrics driven decision making.

Ø  Should be able to work in a multi-cultural people’s organisation.

Ø  Should have a good understanding of the regulations and legal nuances of the messaging and CPAAS business globally.

Ø  Strong verbal and written communication skills.

Ø  Collaborative and consensus driven approach; strong team player.

Ø  Ability to multi-task, prioritize, and deliver.

We are looking for an experienced Digital Marketing Executive manager to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours. The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Responsibilities

• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels.
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)

Requirements

• Should have a minimum 2 years of relevant exp.
• Proficient with Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Advanced knowledge in keyword research
• Advanced knowledge in on-page and off-page optimization

At Upswing, we are committed to building a robust, scalable & secure API platform to power the world of Open Finance.

We are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

We are looking for motivated engineers who will be working in a highly creative and cutting-edge technology environment to build a world-class financial services suite.

About the role

As part of the DevSecOps team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –

• Managing security aspects of the Cloud Infrastructure 
• Designing and Implementing Security measures, Incident Response guidelines 
• Conducting Security Awareness Training
• Developing SIEM tooling and pipelines end to end for vulnerability/security/incident reporting 
• Developing automation and performing routine VAPT for Network and Applications
• Integrating with 3rd party vendors for the services required to improve security posture 
• Mentoring people across the teams to enable best practices 

What will you do if you join us?

• Engage in a lot of cross-team collaboration to independently drive forward DevSecOps practices across the org 
• Take Ownership of existing, ongoing, and future DevSecOps initiatives 
• Plan and Engage in Architecture discussions to bring in different angles (especially security angles) to the table
• Build Automation stack and tools for security pipeline 
• Integrate different security measures and pipelines with the SIEM tool
• Conducting routine VAPT using manual and automated workflows, generating and maintaining the report for the same
• Introduce and Implement best practices across teams for a great security posture in the org

You should have

• Curiosity for on-the-job learning and experimenting with new technologies and ideas
• A strong background in Linux environment
• Proven experience in Architecting networks with security first implementation
• Experience with VAPT tooling for Networks and Applications is required 
• Strong experience in Cloud technologies, multi-cloud environments, and best practices in Cloud 
• Experience with at least one scripting language (Ruby/Python/Groovy)
• Experience in Terraform is highly desirable but not mandatory
• Some experience with Kubernetes, and Docker is required 
• Understanding Java web applications and monitoring them for security vulnerabilities would be a plus 
• Any other DevSecOps-related experience will be considered