Operations Executive

Job Title: Client Success & Content Lead

Location: Mumbai/Delhi NCR candidates only

Work Mode: Remote

Shift Timings: Rotational Shift (US + Domestic)

Experience: 4–8 years

Industry: B2B SaaS | Sales Enablement | Learning & Development

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

As we scale our enterprise footprint, especially with North American clients; we are looking for a Client Success & Content Lead who can own both content excellence and client outcomes.

Role Overview

The Client Success & Content Lead will play a critical role at the intersection of our content strategy, client success, and stakeholder management. This individual will be responsible for designing impactful learning content while acting as a trusted partner to the North American enterprise clients—ensuring adoption, engagement, and measurable ROI from the Master-O platform.

This role is ideal for professionals with a client-facing background in L&D, Process Training, Instructional design, or Enterprise Client success, particularly within B2B SaaS environments.

Key Responsibilities

Client Success & Stakeholder Management

• Act as the primary point of contact for Enterprise clients, ensuring seamless onboarding, engagement, and long-term success on the Master-O platform
• Build and manage relationships with senior client stakeholders, including L&D Heads, Sales Leaders, HR, and Enablement Teams
• Understand client learning needs and translate them into effective content strategies
• Conduct regular client cadence calls, performance discussions, and success planning sessions
• Collaborate with internal product, sales, and tech teams to resolve client needs and drive adoption
• Handle clients across multiple geographies, including large US-based organizations, requiring flexibility with rotational shifts

Content Strategy & Creation

• Lead the end-to-end content lifecycle—from needs analysis and instructional design to content creation and optimization
• Design high-impact, outcome-driven learning content such as sales playbooks, product training, microlearning modules, assessments, and simulations
• Ensure content aligns with adult learning principles, enterprise standards, and Master-O’s gamified learning philosophy
• Customize content for different industries, roles, and enterprise use cases
• Review and continuously enhance content effectiveness using learner engagement and performance data

Required Skills & Experience

·      4–8 years of full-time experience in Content Creation, Learning & Development, Training, or Client Success roles

·      Strong experience working with external stakeholders and enterprise clients

·      Prior experience in B2B SaaS companies is highly preferred

·      Exposure to enterprise-level corporate clients, especially US-based organizations, is a strong plus

·      Proven ability to design and deliver learning content for business impact, not just knowledge transfer

·      Excellent communication, presentation, and relationship management skills

·      Strong understanding of sales enablement, L&D frameworks, or capability building programs

·      Ability to work independently in a remote setup and manage rotational shifts effectively

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Job description

·       English is Must – Written and Verbal

·       Fresher’s can also apply

·       Excellent Geographical knowledge is must

·       English written and verbal is Must (Regional Language will be Plus Point)

·       Package calculations and itinerary preparation.

·       Pitching the packages to customer and ability to sell packages over phone and internet.

·       Should have good knowledge of Domestic or international destinations.

·       Hotel bookings, flight bookings, making land operator arrangements and negotiating deals with hotels.

·       Converting Leads in to business.

·       Preparing Tour costing

·       Communication to the clients

·       Handing Entire Tour Sales and Operations

·       Designing Attractive Package Itineraries

·       Understanding Client's Package Requirements

·       Presenting, Convincing & Selling Tour Package to Clients

·       Sales Follow up

Working Hours: 10 AM – 07 PM

Working Days: Monday to Saturday

Location: B-117 DDA SHEDS OKHALA PHASE 1

We are looking for talented 2D Animation Designers to create engaging and high-quality training videos. The ideal candidates should have strong skills in animation, motion graphics, and visual storytelling, with experience in developing instructional or educational content. You will be responsible for designing and animating videos that simplify complex topics, ensuring clarity and engagement. Proficiency in tools like Adobe After Effects, Illustrator, and Photoshop is required, along with a good understanding of storyboarding, character animation, and typography. If you are creative, detail-oriented, and passionate about producing impactful training content, we’d love to hear from you!

We are in the lookout for a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who can expand our digital footprint and drive more value through online content. You should have had a proven track record of producing pieces that increase engagement and drive leads. This role requires high level of creativity, as well as the ability to use data-driven insights to write better material. 

Your responsibilities: 

•     Creating concise, eye-catching, and innovative headlines and body copy

•     Researching and organizing facts and sources

•     Consistently brainstorming and collaborating with team for new ideas and strategies

•     Building a following for brand on social media with creative work

•     Researching markets and industries to compare and create content that is innovative and original

•     Collaborating with campaign managers, creative team, and designers

•     Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)

•     Be willing to answer any questions posted by their readers.

•     Create content on e-books, podcasts etc.

•     Promote content on social media

•     Identify customers’ needs and gaps in our content and recommend new topics

•     Ensure all-around consistency (style, fonts, images and tone)

•     Update website content as needed

•     Edit content produced by other members of the team

•      Analyse content marketing metrics and makes changes as needed 

•     Collaborate with other departments to create innovative content idea 

Skill sets/Experience we require:

•     Proven work experience as a Content Writer, copywriter or similar role

•     Portfolio of published articles

•     Experience doing research using multiple sources

•     Familiarity with web publications

•     Excellent writing and editing skills in English

•     Hands-on experience with Content Management Systems (e.g. WordPress)

•     Ability to meet deadlines

•     Knowledge of digital marketing tactics, including SEO, email marketing and web analytics

Pedigree: 

•     Bachelors/Masters in English, Journalism, Marketing or related field 

Exceed your potential… come join us!

Edubridge is hiring for Java full stack trainer| | Remote/WFH |Full time.

Job description :

• 2+ years of experience in imparting technical training/ mentoring  
• Must have very strong concepts of Software development process
• Must have hands-on and training experience on Core Java 8, Advanced Java,  Java Script, HTML, CSS, Web Architecture, Database Storage, HTTP & Rest, C# & C++, any backend language like Python
• Should have knowledge on Spring, Spring Boot and Hibernate
• Should have knowledge on Angular, Bootstrap
• Should be good in Operating systems GNU/Linux, Network fundamentals,        
• Must have knowledge on MS office (Excel/ Word/ PowerPoint)
• Must have knowledge on NetBeans/ Eclipse or any other IDE.
• Should have knowledge on any of the Unit Testing tools.                        
• Self-Motivated and passionate about technology                                      
• Excellent analytical and logical skills and team player                               
• Must have exceptional Communication Skills/ Presentation Skills                         
• Good Aptitude skills is preferred                                       

Responsibilities:                                                                                         

• Ability to quickly learn any new technology and impart the same to other employees
• Ability to resolve all technical queries of students
• Conduct training sessions and drive the placement driven quality in the training
• Must be able to work independently without the supervision of a senior person
• Participate in reviews/ meetings                                                                                                          

Qualification:                                                                               

• UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
• PG: MCA/MS/MSC – Computer Science
• Any Graduate/ Post graduate, provided they are certified in similar courses

ABOUT EDUBRIDGE

EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.

Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.

To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/

You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products

You will be responsible for: 

• Owning the design and delivery of your code from cradle to grave.
• Peer reviewing your team mate’s code
• Being a key player in this client’s Digital Transformation – both implementing changes to existing APIs and developing new ones to integrate with the latest digital stack.
• Developing new and be-spoke features as well as working on large scale integrations 
• Working in an Agile Scrum environment where you will be challenged and motivated 
• Calling out risks if you spot them in a particular approach or design.

Qualifications

Skills Required:

• Technical design experience.
• Hands on Java development experience, in particular with Spring (minimum of 4 years)
• Knowledge of JavaScript and NodeJS is highly desirable
• You will have worked in an Agile Scrum environment and be comfortable with fast-paced Sprint Cycles
• Previous experience building web service API’s is key for this role – Apigee is the preferred technology
• Any experience with Microsoft Azure is a nice to have – this is the direction we are going

Additional skills we are looking for include:

• Spring Framework
• GIT
• Jenkins
• Maven
• Bash Scripting
• Oracle PL/SQL or any other SQL technologies
• Weblogic 12c or other container technologies
• Unit testing with Mockito
• Integration testing with FitNesse, Spock or similar

• At least 2+ years of product development experience with expertise in designing and implementing high-performance java enterprise applications
• Extensive knowledge in Object-Oriented Programming and Design
• Extensive knowledge of Java, Spring, Spring MVC, Spring Boot, Hibernate, Struts
• Exposure to or experience with Git, Bitbucket, Jira, Jenkins etc.
• Experience with HTML/XHTML, CSS, Javascript, AJAX, DOM, Reactjs
• Extensive knowledge in creating and consuming RESTful API
• Extensive knowledge in automated unit testing using JUnit
• Experience in AWS infrastructure
• Knowledge in writing SQL queries and interacting with database systems such as Oracle, SQL Server,
• Thorough orientation towards Code reviews, Coding standards, Design Standards, and Code Documentation
• Knowledge in design patterns
• Knowledge of Data modeling in RDBMS or NoSQL databases
• A proactive approach to identify alternatives for a given problem statement
• Should have worked on enterprise-class applications
• Should have worked in an Agile environment
• Excellent oral and written communication skills