What You’ll Be Doing
Design and implement a Cypress + TypeScript automation framework
Define and drive the automation strategy across teams
Build and scale:
Smoke tests
Regression suites
API and end-to-end automation
Integrate automation into CI/CD pipelines
Introduce AI-powered testing approaches (including TestRail AI)
Mentor QA engineers and collaborate with external suppliers
🎯 What We’re Looking For
6+ years in QA Automation
Strong experience with Cypress and TypeScript
Proven track record building automation frameworks from scratch
Experience defining test strategies in complex environments
Solid API + UI automation experience
Strong stakeholder and communication skills
💡 Nice to Have
Experience with TestRail / AI-driven testing
Exposure to enterprise-scale transformation programmes
CI/CD tools (Azure DevOps, GitHub Actions)
Shubham Vishwakarma
Full Stack Developer - Averlon
About Euphoric Thought Technologies
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Job Title: Customer Support Executive
Location: Koramangala, Bengaluru
CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives
Working Days: 6 Days a Week
Week Off: Rotational Weekend Off
Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)
Job Summary
We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.
Key Responsibilities
1. Customer Interaction
- Handle inbound and outbound customer queries through calls, emails, and chat.
- Provide accurate information about products, services, and processes.
- Ensure prompt and effective resolution of customer concerns.
2. Issue Resolution
- Identify customer problems and provide appropriate solutions within defined timelines.
- Escalate complex issues to relevant internal teams when necessary.
- Follow up with customers to ensure issue resolution and satisfaction.
3. Customer Experience
- Maintain a professional and empathetic approach while interacting with customers.
- Build positive relationships with customers to enhance satisfaction and retention.
- Ensure adherence to service quality standards and company policies.
4. Documentation & Reporting
- Maintain accurate records of customer interactions in the CRM system.
- Document feedback and share insights with relevant teams to improve services.
Required Skills & Qualifications
- Bachelor’s degree in any discipline.
- 6 months–3 years of experience in customer support, customer service, or a similar role.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal skills.
- Ability to handle multiple tasks in a fast-paced environment.
- Basic knowledge of CRM tools and MS Office is preferred.
What We Offer
- Competitive salary with performance-based incentives.
- Opportunity to work in a dynamic and growth-oriented environment.
- Exposure to customer experience and service operations.
- Preliminary screening / short-listing the right qualitative profile against the given requirement.
- Coordinating with the Technical Panels and scheduling for Interviews.
- Closing the positions within the stipulated time.
- Work towards becoming indispensable to your Hiring Managers by taking a proactive approach to understand their business needs and consistently delivering the appropriate.
- Talent (skill & culture fit) to each requirement.
- Relentlessly approach each search with the singular focus of finding the best talent for every need.
- 4+ years of technical recruiting experience in a fast-paced, full lifecycle role.
- Ability to anticipate organizational problems, changes, and needs, and provide recommendations to stakeholders based on market intelligence to make data-driven decisions.
- Excellent problem-solving skills to drive and tailor your strategies and creatively identify new solutions to resolve challenges.
- The ability to network and build relationships quickly and maintain them while selling company image and opportunities.
- Must possess excellent planning & organizational skills.
- Requires excellent written and oral communication skills.
Java
Spring Boot
Amazon Web Services (AWS)
Elastic Search● Proven work experience as a Back-end developer.
● In-depth understanding of the entire web development process (design, development and deployment).
● Proficient in Java, with a good knowledge of its ecosystems
● Basic understanding of JVM, its limitations, weaknesses, and workarounds
● Ability to decide when to use relational vs NoSQL databases and must be experienced with at least one of
the relational databases (MySQL) as well as experience with ElasticSearch will be good to have
● Familiarity with concepts of MVC, JDBC, and RESTful
● Experience with Spring, Spring Boot, Spring MVC
● Experience in CI/CD and Cloud technologies
● Expertise in developing enterprise-level web applications and RESTful APIs using MicroServices, with
demonstrable production-scale experience
● Familiarity with front-end languages (e.g. HTML, JavaScript and CSS) - Not mandatory
● Participation in coding competitions such as hackathon, hackerrank will be added advantage.
Job Description
Experience: Fresher or (0-1 year)
Shift: 3pm to 12am and 6pm to 3am.
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Job Title: Process Associate (CA) |
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Function: Accounting |
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Reports To: Accounting Manager |
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Position Overview: The role will apply principles of accounting to analyze financial information and prepare financial reports utilizing GAAP. May function as an accounting liaison, participate in accounting projects and provide direction to less experienced accounting staff. |
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Accountabilities |
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• Prepares income and balance sheet statements, and various other accounting statements and financial reports |
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• Analyses complex financial reports and records, making recommendations relative to reserves, assets, and expenditures |
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• Reviews and verifies the accuracy of journal entries and accounting records |
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• Reviews balance sheet reconciliations and proposes adjusting entries as necessary |
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Responsibilities |
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• Completes month-end close activities, including but not limited to journal entries, accruals, and accounting for payroll |
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• Reconciles complex bank statements and records related entries |
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• Prepares and maintains balance sheet reconciliations and supporting schedules |
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• Assists in preparation of periodic, quarterly, and annual financial statements |
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• Researches and respond to questions from Operations Managers |
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• Participates in external audit as necessary by preparing required schedules and supplemental information, and responding to inquiries of external auditors |
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• Assists in various special projects as needed |
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• Other duties as assigned |
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Interdependencies |
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This person will work closely with counterparts in areas such as accounting, financial planning and analysis, tax, legal, operations, and other key analysts and managers throughout the company. |
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Competencies |
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· Extremely detail-oriented, analytical, quick learner and ability to work independently |
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· Ability to handle multiple priorities in a time-sensitive and dynamic environment |
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· Excellent communication skills to all levels of the organization |
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· Proficiency with MS Office |
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· High level of accuracy and attention to details |
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Qualifications & Requirements |
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· Bachelor’s degree in accounting+ Qualified CA (mandatory) 1. Good knowledge of GAAP, Accounting Standards, 2. Good communication skills - oral, written 3. Ability to work in a team. 4. Take ownership of the work 5. Work in stretched time, if required, sometimes 6. Abide by values - respect, care, share. 7. Urge to know. |
Skills
CA Accounting, GAAP
JavaSpring Boot- 5-8yrs hands-on experience on Java, Springboot, Microservices
- Min 1yr experience in L3 support
- Should have good problem-solving skills, communication, and interpersonal skills
- Should have an understanding of the L3 support process
- Should be flexible to work in shifts on a rotation basis
- Should be able to take responsibility for the stream of work assigned
- Manage the high availability and stability of the given application
- Should be able to perform proactive maintenance activities, engage in automation activities, and perform root cause analysis and remediation
- Should be able to write and maintain scripts to monitor system functionality and performance
- Should be able to work on change requests and enhancements
- Should have basic DevOps understanding
- Should know deployment process
React.js
Javascript
Redux/Flux
AngularJS (1.x)Thorough understanding of React.js and its core principles
Experience with popular React.js workflows (such as Flux or Redux)
Familiarity with newer specifications of EcmaScript
Experience with data structure libraries (e.g., Immutable.js)
Knowledge of isomorphic React is a plus
Familiarity with RESTful APIs
Knowledge of modern authorization mechanisms, such as JSON Web Token
Familiarity with modern front-end build pipelines and tools
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
Familiarity with GIT code versioning tools
NodeJS (Node.js)Javascript
MongoDBJob Specification :
Position :Full Stack Developer
Location: Pune
Qualifications: Associate, Diploma and Bachelor’s Degree in relevant field
Experience: 3+yrs. relevant experience.Preferred target Companies: A combination of Start-up experience and Large Organizations would be preferredKey
Responsibilities / Accountabilities
•Develop new user-facing features
•Build reusable code and libraries for future use
•Ensure the technical feasibility of UI/UX designs
•Optimize application for maximum speed and scalability
•Assure that all user input is validated before submitting to back-end
•Collaborate with other team members and stakeholders•Use markup languages like HTML to create user-friendly web pages
•Maintain and improve website
•Optimize applications for maximum speed
•Design mobile-based features
•Collaborate with back-end developers and web designers to improve usability
•Get feedback from, and build solutions for, users and customers
•Write functional requirement documents and guides and create quality mockups and prototypes
•Ensure high quality graphic standards and brand consistency
•Stay up-to-date on emerging technologies
•Design and build applications.
•Collaborate with cross-functional teams to define, design, and ship new features.
•Unit-test code for robustness, including edge cases, usability, and general reliability.
•Continuously discover, evaluate, and implement new technologies to maximize development efficiency.Write clean, maintainable code while rapidly iterating and shipping
•Participate in all phases of development, from design to implementation, unit testing, and release.
Experience & Education:
•Required: BE/ BTech from Tier1, Tier2 Institutes
•2+ Yrs Experience in Front End Development
•2+ Yrs Experience in nginx, NodeJS, MongoDB, mysql, Api development
•Excellent logical and Analytical Skills
•Experience with AWS, Socket.io
•Knowledge of javascript, OOPS including experience with design Pattern
•Excellent in Design patterns, Data Structure.
•Should have a problem-solving approach.
•Design and code for scalable applications that support a big user base.Expected Competencies:
•Adaptable to change; able to respond to shifting requirements and priorities
•Well organized and structured approach to work with good attention to details.
•Comfortable with coordinating and collaboratingwith business teams to drive required decisions and outcomes.
•High degree of personal integrity and strong ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment.
PythonElastic SearchJavascriptPython
PHPNodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon