INFOSUN TECHNOLOGY
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Jobs at INFOSUN TECHNOLOGY
Automation Design Engineer
Location: Mumbai / Chennai
Experience: 3–8 Years
Level: Engineer / Senior Engineer
We are looking for an Automation Design Engineer to design and evaluate warehouse automation solutions across inbound, storage, picking, packing, and outbound operations.
Key Responsibilities
- Design warehouse automation solutions using conveyors, AS/RS, AMRs, robotics, sortation and Goods-to-Person systems.
- Develop facility layouts, material flow concepts and optimize throughput, space, labor and ergonomics.
- Evaluate automation technologies and vendors and support RFPs, technical evaluations and solution selection.
- Build ROI, payback and cost-per-unit models to assess automation investments.
- Review vendor designs, equipment specifications and support FAT, SAT, commissioning and go-live.
- Collaborate with Operations, WMS/WCS, IT, Controls, Finance, Safety and Project teams.
Requirements
- Bachelor’s/Master’s in Industrial, Mechanical, Manufacturing Engineering, Operations Research or related field.
- 3–8 years of experience in warehouse automation, material handling, industrial engineering or automation analytics.
- Strong knowledge of warehouse processes and automation technologies.
- Proficiency in AutoCAD and Excel/Google Sheets.
- Experience with labor standards, MOST/MODAPTS, process optimization and ROI analysis.
- WMS/WCS, Power BI, SQL/Python and implementation experience are a plus.
What you'll need
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field.
- 5+ years of professional data engineering experience.
- Experience designing and building cloud-native data solutions.
- Strong expertise with Google Cloud Platform, including BigQuery. Experience developing transformation frameworks using dbt.
- Strong SQL and Python programming skills.
- Experience with PostgreSQL or other relational databases.
- Experience orchestrating workflows using Apache Airflow or Cloud Composer.
- Experience implementing Infrastructure as Code using Terraform. Experience building CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or similar platforms.
- Experience developing scalable batch and streaming data pipelines. Strong problem-solving skills with the ability to balance scalability, reliability, and cloud cost optimization.
Preferred Qualifications
- Experience with Pub/Sub, Datastream, Dataflow, Cloud Storage, Cloud Functions, or Cloud Run.
- Experience building multi-tenant SaaS platforms.
- Experience implementing metadata-driven governance, lineage, and data quality frameworks.
- Experience supporting AI, machine learning, or customer-facing analytics platforms.
- Experience with Kubernetes and Docker.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Required Qualifications
- Bachelor's degree in Engineering, Business Administration, Supply Chain Management, Information Technology, or a related discipline.
- 3–5 years of experience in Project Coordination, PMO, or Project Management support.
- Strong understanding of project lifecycle management and project governance.
- Experience coordinating cross-functional teams across multiple stakeholders.
- Excellent organizational, communication, and stakeholder management skills.
- Strong analytical and problem-solving abilities with attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Experience
- Experience working in the Supply Chain, Logistics, Warehouse Management (WMS), Manufacturing, or Distribution domain.
- Exposure to supply chain transformation, warehouse automation, transportation management, inventory management, or ERP implementation projects.
- Experience supporting Agile, Waterfall, or Hybrid project methodologies.
Technical Skills
- Project Management Tools: Jira, Azure DevOps, Microsoft Project, Smartsheet, or similar.
- Microsoft Office Suite (Advanced Excel, PowerPoint, Word).
- Collaboration Tools: Microsoft Teams, Confluence, SharePoint.
- Reporting and dashboard preparation using Excel or Power BI is an added advantage.
- Familiarity with ERP platforms such as SAP, Oracle, Manhattan, Blue Yonder, or Kinaxis is preferred.
Preferred Certifications
- CAPM (Certified Associate in Project Management)
- PMP (Preferred but not mandatory)
- Scrum Fundamentals / Certified ScrumMaster (CSM) – Good to have
PRINCE2 Foundation – Good to have
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Key Responsibilities:
- Implement and configure Manhattan Active TMS solutions to support transportation planning, execution, and optimization.
- Collaborate with business and IT stakeholders to define transportation requirements and translate them into system configurations.
- Design and test transportation workflows, routing logic, rate management, and carrier communication.
- Support system integration with WMS, OMS, and third-party logistics systems using APIs and microservices.
- Troubleshoot, debug, and resolve functional and technical issues related to MATM.
- Assist in upgrades, patching, and ongoing system enhancements within the Manhattan Active cloud environment.
- Support end-user training, documentation, and change management activities.
- Monitor system performance and suggest continuous improvements in processes and configurations.
Required Skills & Experience:
- Minimum 4 years of experience with Manhattan Active Transportation Management (or Manhattan TMS with recent transition to Active).
- Proven knowledge of cloud-native TMS architecture, microservices, and REST APIs.
- Strong understanding of transportation operations across TL, LTL, parcel, and intermodal.
- Experience with transportation optimization, rating engines, and carrier selection.
- Hands-on experience with workflow configuration in Manhattan Active TMS.
- Familiarity with JIRA and SaaS environments.
- Ability to translate business needs into functional specifications and configuration logic.
- Strong analytical, problem-solving, and communication skills.
Preferred Qualifications:
- Experience integrating MATM with other Manhattan Active modules (e.g., WMS, OMS).
- Familiarity with JSON, Postman, API calls, and cloud integration tools.
- Knowledge of EDI messages (204, 214, 990, 210) and TMS-related data formats.
- Previous experience in a high-volume retail, 3PL, or manufacturing environment
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Key Responsibilities
- Configure MAWM modules, rules, and workflows based on operational requirements and guidance from US/global leads.
- Perform system parameter setup, functional rule configuration, and environment preparation for testing and go-live.
- Support host–WMS integrations (OMS, TMS, WCS, MHE systems, carrier APIs) by reviewing mapping, running test transactions, and validating results.
- Assist in data setup (item, location, client, inventory profiles) to support functional testing and production readiness.
- Troubleshoot functional/system issues, working with the US team and vendor support as needed.
- Maintain configuration documentation and change logs for reference and audit purposes.
- Participate in deployment activities, including configuration migration and post-go-live support.
- Attend regular coordination calls with the US team to review tasks, priorities, and progress.
Experience & Qualifications
- 5+ years of hands-on experience in Manhattan Active WMS (MAWM) configuration and functional setup.
- Strong understanding of WMS operations in retail, e-commerce, and 3PL environments.
- Experience with Manhattan Active API ecosystem and basic ProActive extensibility features.
- Knowledge of WMS host integrations (OMS, TMS, WCS, automation systems) and EDI/integration methods.
- Familiarity with warehouse automation and MHE/WCS/WES integrations.
- Familiarity with Manhattan WMOS (Warehouse Management for Open Systems) is a plus.
- Understanding of multi-client/multi-tenant warehouse setup in MAWM added advantage.
- Ability to work in a distributed/global team environment with clear, consistent communication.
Why Join Our Client India
- Be part of a global technology team implementing cutting-edge warehouse-as-a-service solutions.
- Gain exposure to automation, AI-driven optimization, and advanced supply chain systems.
- Opportunity to enhance your MAWM skills by working on real client implementations.
Collaborative, flexible work culture with growth potential
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Summary
We are looking for a proactive and customer-focused Incident Management Associate to oversee the end-to-end management of production incidents and ensure timely restoration of IT services. The ideal candidate will coordinate with cross-functional technical teams, drive incident resolution, facilitate stakeholder communication, and minimize business impact through effective incident management practices.
This role requires working in a 24x7 rotational support environment, including weekends and holidays, as per business requirements.
Key Responsibilities
- Manage the complete lifecycle of Major and High-Priority Incidents from identification through resolution and closure.
- Lead incident bridge calls and coordinate with application, infrastructure, cloud, network, database, and support teams to expedite resolution.
- Ensure timely incident response, escalation, communication, and resolution in accordance with defined SLAs.
- Monitor incident queues and prioritize issues based on business impact and urgency.
- Provide regular status updates to business stakeholders, customers, and senior leadership during critical incidents.
- Coordinate technical teams to identify workarounds and restore services as quickly as possible.
- Conduct post-incident reviews (PIRs), document root causes, corrective actions, and lessons learned.
- Track recurring incidents and collaborate with Problem Management teams to drive permanent resolutions.
- Maintain incident documentation, dashboards, and reports for operational reviews and management reporting.
- Ensure compliance with ITIL Incident Management processes and organizational governance.
- Support change implementation activities and assess potential impacts during planned maintenance windows.
- Identify opportunities for automation and continual service improvement to enhance operational efficiency.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 2–5 years of experience in Incident Management, IT Operations, Service Delivery, or Production Support.
- Strong understanding of IT Service Management (ITSM) processes and ITIL best practices.
- Experience managing Major Incidents in enterprise production environments.
- Excellent communication, coordination, and stakeholder management skills.
- Ability to work effectively under pressure in a fast-paced operational environment.
- Willingness to work 24x7 rotational shifts, including weekends and public holidays.
Required Technical Skills
- ITSM Tools: ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
- Monitoring Tools: Splunk, Dynatrace, AppDynamics, Datadog, Grafana, SolarWinds, or similar.
- Ticketing and Incident Tracking Systems.
- Microsoft Office Suite (Excel, PowerPoint, Word).
- Basic understanding of cloud platforms (AWS, Azure, GCP) is desirable.
- Familiarity with Linux/Windows environments, networking, databases, and enterprise applications is an advantage.
Preferred Qualifications
- Experience supporting large-scale enterprise production environments.
- Exposure to cloud-based applications, microservices, APIs, and DevOps environments.
- Knowledge of Change Management, Problem Management, and Release Management processes.
- Experience working with global teams across multiple time zones.
Preferred Certifications
- ITIL Foundation Certification (Preferred)
- ITIL Intermediate (Good to have)
- Microsoft Azure Fundamentals / AWS Cloud Practitioner (Good to have)
JavaKey Responsibilities
- Test Scripting: Write, maintain, and execute automated test scripts for UI applications and API endpoints.
- Execute & Monitor: Run regression test suites, analyze results, and update existing automation frameworks.
- Defect Tracking: Document, log, and track software bugs through to resolution using tools like Jira.
- Collaborate: Work closely with senior engineers and developers to understand system architecture and warehouse flows.
- Manual to Automation: Review manual test cases and convert them into efficient automated scripts.
Required Skills and Qualifications
- Automation Tools: Hands-on experience with Selenium, Playwright, or Cucumber, Github/Jenkins.
- Programming Languages: Foundational coding skills in Java, Python, or JavaScript/TypeScript.
- API Testing: Basic experience testing APIs using tools like Postman or programmatic libraries.
- Testing Basics: Good understanding of software QA methodologies, tools, and processes.
- Eager to Learn: Strong desire to learn complex supply chain workflows and advanced automation techniques.
Preferred Qualifications (Added Advantage)
- Domain Expertise: Prior exposure to Supply Chain, Logistics, or Third-Party Logistics (3PL).
- WMS & OMS Experience: Familiarity with WMS platforms (e.g., Manhattan, Blue Yonder, Korber) and Order Management Systems.
- EDI & Protocols: Exposure to EDI transaction sets (e.g., 850, 856, 940, 945).
- Inventory Workflows: Solid understanding of core warehouse operations like receiving, picking, packing, and shipping.
Java
Spring BootKey Responsibilities
- Design, develop, and maintain scalable backend applications using Java and Spring Boot.
- Develop and maintain RESTful APIs following best practices.
- Implement API versioning strategies to support backward compatibility.
- Create and maintain API documentation using Swagger/OpenAPI.
- Implement Spring Transaction Management to ensure data integrity
- Use Spring Data JPA for database interactions and ORM mapping
- Write efficient SQL queries and optimize database performance
- Implement CQRS (Command Query Responsibility Segregation) where applicable.
- Develop systems based on event-driven architecture patterns.
- Write unit tests using JUnit and Mockito.
- Build and manage projects using Maven or Gradle build scripts.
- Use AI coding assistants such as Gemini Code Assist or similar tools to improve development efficiency.
- Participate in code reviews, design discussions, and architecture decisions.
- Collaborate with frontend teams, DevOps engineers, and product stakeholders.
- Strong problem-solving and debugging abilities
- Ability to design highly scalable backend systems
- Experience working in Agile/Scrum environments
- Good communication and collaboration skills
- Strong code quality and clean architecture mindset
Optional / Good to Have Skills
- Experience with Docker
- Knowledge of Kubernetes
- Experience with GraphQL API development
- Experience with cloud platforms (GCP / AWS / Azure)
Candidates from Supply Chain , Retail preferred
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