Agentic Universe
https://agenticuniverse.aiAbout
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Jobs at Agentic Universe
Field Deployment Engineer (Customer Integrations)
Location: Bangalore
Experience: 2–5 years
Type: Full-time | On-site
Why this role exists
Most enterprise AI deployments fail not because the tech doesn’t work—but because they never go live fast enough.
We are solving that.
This role exists to ensure that every signed deal becomes a live, production-grade deployment in weeks—not months.
What you’ll do
This is not a support or integration role.
You will operate like a Forward Deployed Engineer — owning delivery end-to-end.
1. Own deployments from SOW → go-live
- Deploy integrations across insurers like HDFC Life, SBI Life, ICICI Prudential Life Insurance
- Deliver first successful interaction within 15 days of SOW signature
- Work directly in live enterprise environments (not sandbox demos)
2. Reduce time-to-value aggressively
- Take deployment timelines from 90 days → 30 days within 6 months
- Identify bottlenecks across:
- APIs
- Data availability
- Customer dependencies
- Internal workflows
- Fix systems — don’t escalate problems
3. Build the integration playbook
- Standardize deployments across:
- Policy admin systems (LifeAsia, Ingenium)
- CRM platforms like Salesforce
- Telephony systems like Exotel
- Create reusable templates, connectors, and workflows
- Ensure every deployment becomes faster than the last
4. Work on real enterprise systems
- Active accounts include:
- Chola, Generali, TVS Finance, Home Credit, Brigade, DLF, Jaro, Delhivery
- Handle:
- Incomplete APIs
- Legacy systems
- Integration edge cases
- Own resolution end-to-end
5. Translate business → production systems
- Understand use cases like:
- Renewals / persistency
- Claims servicing
- Sales and onboarding workflows
- Convert requirements into:
- Working integrations
- Live agent workflows
- Production-ready systems
What success looks like
- Deployments go live in ≤ 15 days
- Time-to-first-interaction becomes predictable and repeatable
- Integration effort reduces with each new customer
- Customers see real value in weeks, not quarters
Who you are
- You have 2-5 years of experience building or integrating systems
- Comfortable working with APIs, CRMs, and backend systems
- You don’t wait for perfect specs — you figure things out and ship
- You think in systems and outcomes, not tickets
- You are comfortable being customer-facing and accountable
What will make you stand out
- Experience with enterprise systems (insurance / fintech / CRM)
- Built integrations across multiple systems
- Reduced deployment timelines in previous roles
- Can debug across layers: API → infra → workflow → user experience
Why join
- You will work on real enterprise deployments from Day 1
- Your work directly impacts revenue realization and go-live success
- You will help build the deployment engine of an AI company
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