AI Sales Executive / AI Automation Outreach Specialist

JD for Sales and Marketing: 

• Build and maintain strong relationships with architects, consultants, contractors, and developers.

• Prepare and deliver technical presentations

• Conduct market research to identify trends, competitor activities, and emerging technologies.

• Represent the company at trade shows, exhibitions, and industry networking events.

• Skills & Competencies

• Strong knowledge of facade systems, materials (glass, aluminum, stone, composites), and Building material.

• Excellent communication, presentation skills.

• MBA in marketing

• For Fresher training will be given .

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

Job Details

• Job Title: Customer Sales Engineer
• Department: Sales
• Employment Type: Permanent
• Location of Posting: Ahmedabad

Experience & Eligibility

• Experience Required: 1–2 years
• Freshers: Yes, freshers are welcome to apply

Educational Qualifications

• Graduation: B.E. (Mechanical) or Diploma in Mechanical Engineering
• Post-Graduation: Not required
• Special Courses: Not required

Key Responsibilities

• Lead generation and follow-up with potential customers
• Building and maintaining strong customer relationships
• Providing technical support and product-related guidance to customers
• Preparing sales reports and maintaining records
• Coordinating with internal teams to ensure customer satisfaction

Skills & Competencies

• Strong communication skills (very important)
• Languages Known: Gujarati, Hindi, English (fluency not mandatory)
• Learning-oriented mindset
• Team player with a positive attitude
• Good problem-solving ability

Job Description: Data Engineer 

Position Overview:

Role Overview

We are seeking a skilled Python Data Engineer with expertise in designing and implementing data solutions using the AWS cloud platform. The ideal candidate will be responsible for building and maintaining scalable, efficient, and secure data pipelines while leveraging Python and AWS services to enable robust data analytics and decision-making processes.

Key Responsibilities

· Design, develop, and optimize data pipelines using Python and AWS services such as Glue, Lambda, S3, EMR, Redshift, Athena, and Kinesis.

· Implement ETL/ELT processes to extract, transform, and load data from various sources into centralized repositories (e.g., data lakes or data warehouses).

· Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions.

· Monitor, troubleshoot, and enhance data workflows for performance and cost optimization.

· Ensure data quality and consistency by implementing validation and governance practices.

· Work on data security best practices in compliance with organizational policies and regulations.

· Automate repetitive data engineering tasks using Python scripts and frameworks.

· Leverage CI/CD pipelines for deployment of data workflows on AWS.

Hi

Greeting From MNR

Urgent opening for Product Manager

Location – Mumbai (WFO)

Position Overview:

Product Manager, who reports and directly works with the VP Operations and manages end to end product life cycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the development team to deliver winning products in line with organization’s core values and ethics.

Primary Responsibilities:

• Automate workflows for Caregivers and Patients.
• Gathers, manages, and prioritizes business requirements..
• Works closely with Technology, Sales, Marketing, and support to ensure business case and customer satisfaction goals are met.
• Develops the business case for new products, improvements to existing products, and business ventures.
• Develops positioning for improving the app experience of gig workers
• Helps optimize conversion of leads from our own website.
• Contribute your expertise to product documentation, training materials and marketing collateral for each product offering.

Education and Experience:

Selection based on expertise and depth of domain in B2C sectors preferably startups which catering to target centric hyper-growth organizations. However prior experience of1-2years in Consumer Product Development/ Digital Consumer Product would be preferable.

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

Solinas Integrity (www.solinas.in) is a leading water & sanitation robotics start-up founded by IIT Madras Alumni & professors to develop cutting edge solutions to solve the problems in water pipelines and sewer lines\septic tanks, thereby improving the lives of millions of people. Our core values start with trust, and respect for everyone and along with strong collaboration and communication. We believe in giving agency to our teammates and strongly pushing them towards developing a growth mindset.

Duties and Responsibilities:

• To develop and improve signal processing algorithms for analysis of acoustic signals with up-to-date knowledge on processing methods.
• Understand key acoustic algorithm functions, develop efficient code, verify performance and functionality.
• Exposure to all phases of software development life cycle (concept, design, implementation, test, and production).
• Propose innovations to improve performance, quality, etc.
• Work with peers to develop excellent, structured code, well-optimized and easily maintainable.

Basic Qualifications:

● Experience programming in either Python, C++, or MATLAB

● MS/PhD degree in Electrical/Electronics Engineering/ Signal processing

● At least 1 year of signal processing or related area

● Good analytical and problem-solving skills

● Good knowledge of signal processing techniques, basic knowledge of ML algorithms and good visualisation skills.

Requirements:-

• Bachelor’s Degree or Master’s in Computer Science, Engineering,Software Engineering or a relevant field. 
• Strong experience with Windows/Linux-based infrastructures, Linux/Unix administration.
• knowledge of Jira, Bitbucket, Jenkins, Xray, Ansible, Windows and  .Net. as their Core Skill.
• Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL.
• Knowledge of scripting languages such as Shell Scripting /Python/ PHP/Groovy, Bash.  
• Experience with project management and workflow tools such as   Agile, Jira / WorkFront etc.
• Experience with open-source technologies and cloud services.
• Experience in working with Puppet or Chef for automation and configuration.
• Strong communication skills and ability to explain protocol and processes with team  and management.  
• Experience in a DevOps Engineer role (or similar role)
• AExperience in software development and infrastructure development is a plus

Job Specifications:-

• Building and maintaining tools, solutions and micro services associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.  
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
• Deploy product updates as required while implementing integrations when they arise.  
• Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
• Specifying, documenting and developing new product features, and writing automating scripts.  Manage code deployments, fixes, updates and related processes.
• Work with open-source technologies as needed.
• Work with CI and CD tools, and source control such as GIT and SVN.
• Lead the team through development and operations.
• Offer  technical support where needed, developing software for our back-end systems.

• Synthesize business requirements and translate them to appropriate technology solutions.
• Product development for C# and SQL based solutions.
• Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
• Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
• Coordinate software system installation and monitor equipment functioning to ensure specifications are met.
• Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Think strategically and balance short-term needs with longer-term business priorities
• Challenge status quo and champion new ideas throughout cross functional organizations; ability to inspire confidence and trust with peers and cross functional business teams

Required Qualifications:

• Bachelor's Degree in Computer Science, Computer Engineering, Chemical Engineering or related field
• 4+ years overall and as a C# programmer and 1.5+ years in WPF.
• Should have hands on experience on desktop application development using UWP or WPF
• Should have worked on WPF in recent projects.
• Well versed in C#, SQL, HTML5, Java Script, ASP.NET, WPF, and MVC
• Excellent communication skills
• Team oriented

Preferred Qualifications

• Familiar with project management methodology, Agile/Scrum and TFS or JIRA
• Proven experience working directly with end customers or internal business units
• Prior experience working with global development teams
• Experience in IoT environments
• Experience in working in Azure

Key Responsibilities

• There are two main responsibilities of the role:
  • to increase the overall top line by increasing the application rate(optimizing the funnel) 
  • ensuring more users are retained post the first consumption cycle. 
• Create and refine effective programs that leverage tenure and customer behaviour data, and include a mix of triggered and targeted campaigns.
• Identify key, measurable metrics for Customer lifecycle programs with a focus to test and scale rapidly.
• Create, implement and optimize daily/weekly/monthly campaigns and user journeys (retention and reactivation - both automated and not automated)
• Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research through surveys and talking directly with customers. 
• Experiment across the whole retention & re-activation funnel constantly looking for maximum impact on DAU (daily active users)
• Brainstorm new ways of segmenting potential customers and means of communication, leading to quick-test pilots with clear measurable outcomes