
Position Responsibilities :
Job Description
We are seeking a highly motivated c to join our Infrastructure team. This is a hands-on role for someone who enjoys day-to-day infrastructure operations (servers, storage, tickets) and is passionate about transforming manual processes into intelligent, automated workflows using GenAI and modern automation platforms.
The ideal candidate has a strong engineering and scripting background, thrives in collaborative environments, and is excited to work closely with infrastructure engineers and team leads to understand how work gets done today—and then automate it.
This role blends traditional infrastructure operations with next‑generation automation, making it ideal for someone who wants to shape the future of infrastructure operations using platforms such as Power Platform, Tines, and GenAI tools (e.g., Claude).
Key Responsibilities
Infrastructure Operations (Core)
- Perform day-to-day infrastructure operations, including:
- Server provisioning and builds (Windows/Linux)
- Storage administration and lifecycle tasks
- Incident, request, and problem tickets via ITSM platforms
- Support operational hygiene such as patching, compliance checks, renewals, and standard infra maintenance
- Participate in on-call rotations and operational escalations as required
Automation & GenAI Enablement (Primary Focus)
- Identify repetitive, manual, or error-prone infrastructure processes and automate them end-to-end
- Work directly with infrastructure engineers, SMEs, and team leads to:
- Understand current-state processes
- Map workflows and decision points
- Translate them into automated and AI-assisted solutions
- Design and build automation using:
- Microsoft Power Platform (Power Automate, Logic Apps, Copilot Studio)
- Tines for event-driven and security/infrastructure workflows
- GenAI tools (e.g., Claude, Copilot) for decision support, ticket enrichment, summarization, and remediation logic
- Integrate automation with infrastructure and ITSM tools (ServiceNow, scripting engines, APIs, schedulers)
Engineering & Scripting
- Develop and maintain scripts and automation using:
- PowerShell (primary)
- Python, Bash, or similar languages (as applicable)
- Build reusable automation components, libraries, and templates
- Implement guardrails, logging, error handling, and rollback mechanisms
- Create documentation, runbooks, and knowledge articles for automated workflows
Collaboration & Continuous Improvement
- Partner with cross-functional teams (server, storage, network, security, endpoint) to standardize and automate shared workflows
- Continuously look for opportunities to apply AI for:
- Ticket triage and enrichment
- Root cause analysis
- Compliance drift detection
- Infrastructure lifecycle insights
- Track and communicate automation outcomes (time saved, risk reduced, ticket volume decreased)
Required Qualifications
- 5+ years of experience in infrastructure operations (servers, storage, virtualization, or cloud)
- Strong scripting and automation skills (PowerShell required; Python preferred)
- Hands-on experience with infrastructure workflows such as provisioning, patching, compliance, and lifecycle management
- Demonstrated ability to analyze processes and convert them into automated solutions
- Experience working directly with engineers and technical stakeholders to improve operational processes
- Comfort using APIs, webhooks, and integrating multiple systems
Preferred Qualifications
- Experience with Power Platform, Logic Apps, or similar low-code automation tools
- Experience with Tines or comparable orchestration platforms
- Hands-on exposure to GenAI tools (Claude, Copilot, or equivalent) for operational automation or engineering productivity
- Familiarity with ITSM tools (ServiceNow preferred)
- Experience in hybrid environments (on‑prem + cloud)
- Strong documentation and communication skills
What Success Looks Like
- Manual infrastructure tasks are replaced with reliable, observable automation
- Engineers spend less time on repetitive work and more time on high-value engineering
- Incidents and tickets are enriched, routed, or resolved faster through AI-assisted workflows
- Infrastructure processes are consistent, scalable, and easier to operate

About Deltek
About
Project-based businesses transform the world we live in. Deltek innovates and delivers software and solutions that power them to achieve their purpose. Our industry-specific software and information solutions maximize our customers' performance at every stage of the project lifecycle by enabling superior levels of project intelligence, management and collaboration.
Deltek is the recognized global standard for project-based businesses across government contracting and professional services industries, helping more than 30,000 organizations of all sizes deliver on their mission.
With over 4,200 employees worldwide, our team of industry experts is passionately committed to creating exceptional customer experiences.
Similar jobs
We are seeking a skilled MEAN Stack Developer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining robust and scalable web applications using the MEAN stack technologies: MongoDB, Express.js, Angular, and Node.js. The ideal candidate will have a solid understanding of front-end and back-end development, with a keen ability to integrate various components of the stack effectively.
Important to Note:
- We conduct in-person interviews and kindly ask that you do not request a Skype, online, or phone interview.
- Interviews will be conducted at our office in Sector 63, Noida. Selected candidates will be invited for a written test and a face-to-face interview.
- We kindly request that only candidates who are willing to work from our office apply, as we do not offer work-from-home opportunities.
Key Responsibilities:
- Build secure and performant web services and components.
- Build and maintain new, high impact functionality in various ongoing projects.
- Collaborate with fellow team members on priorities, specifications, and feature implementation.
- Evaluate new technologies and techniques to improve how we operate.
- Craft well-documented, reusable, and testable code.
- Build and maintain new, high impact functionality invarious ongoing projects.
- Be a part of the team's on-call rotations.
Required Skills & Qualification:
- At least 2+ years of experience in NodeJS with understanding of isomorphic JavaScript
- Angular 8 plus, React Experience
- Strong experience backend development
- Strong CS fundamentals
- Knowledgeable in building loosely coupled, highly cohesive code
- Experience designing APIs for consistency, simplicity, and extensibility.
- Have worked in an agile shop with a strong emphasis on rapid prototyping and rigorous A/B testing
- Developing and maintaining core libraries, services and/or platforms written in Node.js
- Experience with AWS services
- Experience with SQL, Lite SQL, Mongo
What We Offer:
- Competitive Compensation: Enjoy a salary and benefits package that recognizes your talents and contributions.
- Innovative Workspace: Work with cutting-edge technology in a dynamic, forward-thinking environment.
- Comprehensive Health Coverage: Benefit from group health insurance that ensures your well-being.
- Extra Earnings: Receive additional salary for any extra work hours.
- Rewarding Excellence: Benefit from annual and quarterly cash rewards celebrating your hard work.
- Birthday Celebrations: We celebrate your birthday with a cake and cash gifts, so you can treat yourself in your own way.
- Fair Opportunities: Experience a work environment where hiring and promotions are based on merit, free from favouritism.
- Surprise Loyalty Benefits: Enjoy unexpected perks and rewards as a token of our appreciation for your dedication and commitment.
- Paid Breaks: We provide 2 paid breaks during work hours to help you avoid long periods of sitting. These breaks are designed to keep you refreshed and energized throughout the day, promoting overall well-being and productivity.
- Guaranteed Rest: 36 Off days! Receive 21 days of paid leave plus 15 festive and gazetted holidays each year, ensuring ample time to rest and maintain a healthy work-life balance.
- Work Days: Our working hours are Monday to Saturday, from 8:30 AM to 5:30 PM. Enjoy Sundays off to recharge and relax.
- Growth and Development: Benefit from individualised learning plans and professional development opportunities to grow alongside the company.
- Team Spirit: Thrive in a supportive and collaborative team culture that values every member.
Please do not apply if you are looking for a work-from-home opportunity. We only work from the office. Interviews will be conducted at our office in Sector 63, Noida. Selected candidates will get a call for FACE-TO-FACE Interview and Written Test.
What You’ll Do
Key Responsibilities
Collaborate with vendors to gather requirements for API development and ensure
technical feasibility.
Collect API documentation from vendors; document and explain business logic to
use external data sources effectively.
Access vendor applications to create and validate sample data; ensure the accuracy
and relevance of test datasets.
Translate complex business logic into documentation for developers, ensuring
clarity for successful integration.
Monitor all integration activities and support tickets in Jira, proactively resolving
critical issues.
Lead QA testing for integrations, overseeing pilot onboarding and ensuring solution
viability before broader rollout.
Document onboarding processes and best practices to streamline future
integrations and improve efficiency.
Build, train, and deploy machine learning models for forecasting, pricing, and
optimization, supporting strategic goals.
Drive end-to-end execution of data integration projects, including scoping, planning,
delivery, and stakeholder communication.
Gather and translate business requirements into actionable technical specifications,
liaising with business and technical teams.
Oversee maintenance and enhancement of existing integrations, performing RCA
and resolving integration-related issues.
Document workflows, processes, and best practices for current and future
integration projects.
Continuously monitor system performance and scalability, recommending
improvements to increase efficiency.
Coordinate closely with Operations for onboarding and support, ensuring seamless
handover and issue resolution.
Desired Skills & Qualifications
Strong experience in API integration, data analysis, and documentation.
Familiarity with Jira for ticket management and project workflow.
Hands-on experience with machine learning model development and deployment.
Excellent communication skills for requirement gathering and stakeholder
engagement.
Experience with QA test processes and pilot rollouts.
Proficiency in project management, data workflow documentation, and system
monitoring.
Ability to manage multiple integrations simultaneously and work cross-functionally.
Required Qualifications
Experience: Minimum 4 years in hotel technology or business analytics, preferably
handling data integration or system interoperability projects.
Technical Skills:
Basic proficiency in SQL or database querying.
Familiarity with data integration concepts such as APIs or ETL workflows
(preferred but not mandatory).
Eagerness to learn and adapt to new tools, platforms, and technologies.
Hotel Technology Expertise: Understanding of systems such as PMS, CRS, Channel
Managers, or RMS.
Project Management: Strong organizational and multitasking abilities.
Problem Solving: Analytical thinker capable of troubleshooting and driving resolution.
Communication: Excellent written and verbal skills to bridge technical and non-
technical discussions.
Attention to Detail: Methodical approach to documentation, testing, and deployment.
Preferred Qualification
Exposure to debugging tools and troubleshooting methodologies.
Familiarity with cloud environments (AWS).
Understanding of data security and privacy considerations in the hospitality industry.
Strong customer success manager , key account manager profiles
Mandatory (Experience 1): Must have 6+ years of hands-on experience in Account Management managing existing enterprise/Mid-Market clients
Mandatory (Experience 2): Must have proven experience in Revenue Ownership including renewals, retention, upsell, cross-sell, and expansion within assigned accounts
Mandatory (Experience 3): Must have experience managing CXO / Senior Stakeholder relationships, running QBRs, governance meetings, and strategic conversations
Mandatory (Experience 4): Must have experience handling enterprise commercials, contract renewals, pricing discussions, and negotiation ownership
Mandatory (Experience 5): Must have experience working on CRM platforms like Salesforce / HubSpot / Zoho for account planning, forecasting, and stakeholder mapping
Mandatory Experience (6): Prior experience working in the Rewards, Loyalty, or Incentives space.
Mandatory (Company): B2B SaaS Product companies
- Identify target audience and grow our email list
- Design and implement direct email marketing campaigns
- Proofread emails for clarity, grammar and spelling
- Ensure mobile-friendly email templates
- Write newsletters including all company updates
- Upgrade our email templates using graphics, personalization and advanced features
- Ensure prompt and accurate communication with clients via email to minimize unsubscribes
- Create email databases for lead generation
- Analyze campaign performance and suggest improvements
- Report on sales revenue generated from email marketing efforts
- Ensure emails follow industry policies and best practices
Responsibilities:
- Develop and maintain high-quality mobile applications using React Native.
- Collaborate with cross-functional teams to gather requirements and translate them into high-level designs.
- Write clean, reusable, and well-structured code following industry best practices and coding standards.
- Conduct code reviews and provide constructive feedback to ensure code quality and adherence to standards.
- Mentor and guide junior developers, providing technical expertise and promoting professional growth.
- Collaborate with backend developers to integrate APIs and ensure smooth data flow between the app and server.
- Stay updated with the latest trends and advancements in React Native and mobile app development.
- Work in a 10 AM to 6 PM, six-day office role, maintaining regular attendance and punctuality.
Required Skills and Qualifications:
- Strong proficiency in React Native development.
- Experience with Redux or similar state management libraries.
- Proficiency in integrating APIs and working with backend services.
- Sound knowledge of JavaScript, ES6+, and modern web technologies.
- Familiarity with Git version control system and agile development methodologies.
- Good problem-solving and debugging skills.
- Excellent communication and teamwork abilities.
- Bachelor's degree in Computer Science or a related field (preferred).
Join Arroz Technology Private Limited as a React Native App Developer and be part of an innovative team driving the development of cutting-edge mobile applications. This role offers competitive compensation and growth opportunities within a dynamic work environment.
P osition holder will be an individual contributor
Build and manage productive, professional relationships with clients
Ensure clients are using and deriving benefits from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 4-5 in person meetings (F2F) with clients onsite
About the Company:Our Client is an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Our Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive. We are considered top of the class in the domain that we serve by our partners and clients.
Job description–MernArchitect
Notice period- Immediate to 60 days
Experience – 7-12
Job Description:
- Designing and developing full-stack web applications using the MEAN or MERN stack (MongoDB, ExpressJS, AngularJS/ReactJS, NodeJS).
- Defining technical architecture and design patterns.
- Ensuring scalability, performance, and security of the applications.
- Mentoring and coaching developers on best practices and standards.
- Collaborating with product and design teams to translate business requirements into technical solutions.
- Staying up-to-date with the latest technologies and trends in web development.
- Building and maintaining technical documentation.
- Resolving complex technical issues and troubleshooting.
- Leading code reviews and ensuring code quality.
- Participating in technical decision-making and project planning
Personal Attributes:
*Extensive experience in MEAN or MERN stack development and deployment.
*Strong leadership and mentorship skills.
*Excellent problem-solving and troubleshooting skills.
*Ability to work in a fast-paced, dynamic environment.
*Strong communication and collaboration skills.
*Bachelor's or Master's degree in Computer Science or related field.
Regards
Team Merito
About
we are building the next big thing in payments for Millennials. Payments are supposed to be simple, intuitive and fast, and we are ensuring that. As the indie creator economy grows, peer-to-peer payments and digital fulfilment will keep growing and a growing number of merchants are earning from direct payments for the digital creations. At Slash we are creating a platform for merchants to seamlessly connect and earn from their supporters and consumers, while also building a payment platform that Millennials will fall in love with.
Responsibilities
The platform that will drive payments at slash will be the social profiles and payment pages for the merchants. You will be responsible for building the social platform on which merchants can build their profiles, list items for sale, the APIs that power the entire UI experience for Slash.
Qualifications
- 3+ years of experience in NodeJS Backend development
- Good understanding of data structures, algorithms and system design
- Awareness of OOP paradigm, SOLID principles and design patterns
- Experience with TypeScript would be a bonus
- Experience with SQL and noSQL databases and ORMs like Sequelize and Mongoose
- Solid understanding of HTTP, Network principles, caching strategies
- Experience with authentication strategies like Oauth, JWT, passport.js
- Aptitude to work at early growing startup environment
Call Reception and Ticket Logging: Responsible for:
- Ensuring calls are answered professionally
- Ensuring that the relevant information is collected from a customer
- Ensuring that the correct level of priority is agreed with the customer
- Ensuring that the ticket is assigned to the correct engineer
- Ensuring that the engineer is aware that there is a new ticket assigned to their queue
SLA Management: Responsible for: - Ensuring that appropriate attention is paid to P1s
- TPMs engaged immediately for engineer dispatch to the site where applicable
- The customer is forwarded to an engineer for a possible remote fix
- Ensuring that all tickets are managed in line with SLAs
Jeopardy Management: Responsible for: - Ensuring that the ticket is managed in line with Company’s jeopardy management process
Escalation Management: Responsible for: - Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
- Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
- Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
- Responsible for advising Service Centre Manager of any missing information in the knowledge database
Communication Responsible for: - Customer Communication
- Ensuring that the customer is updated regularly throughout the duration of the ticket
- Ensuring the quality of ticket input is of a high standard
- Ensuring that key internal contacts are advised of any issues
- Responsible for reading, understanding, and complying with Company’s Information Security policies.
FORMAL EDUCATION AND TRAINING
- Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
- Industry or relevant business qualifications and accreditations would be desirable
- Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
- Ability to form close working relationships with the customer community, sub-contractors
- Excellent client-facing communications skills
- A Self-motivated team player with excellent interpersonal skills
- An outgoing individual willing to participate as part of a small and flexible team
- in European languages would be an advantage
- ITIL Foundation / ITIL v3 Foundation
- Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets
Key Competencies
- Customer Focused
- Relationship Building and Maintenance
- Decision-Making Ability
- Inspiring Communicator
- Initiating Action
- Personal Responsibility
Summary
As an AEM Technical Lead, you will lead efforts for delivering and supportingAdobe Experience Manager (AEM) solutions and complex integrations into Adobe creative cloud applications, CRM, Commerce, Mobile, Back Office, ESB, Analytics and Personalization technologies. Your work will consist of driving large scale implementations and working very closely with a large team by leading them in solution design and implementation. You’ll leverage your strong technical skills in developing seamless and scalable solutions for premier engagements alongside industry experts.
Responsibilities
Formulate an implementation plan & prepare estimates for the assigned activities/work items.
Solution design all elements of the implementation by working closely with an Architect where appropriate.
Report work progress to the manager & the client on a periodic basis. Participate/Lead in design discussions & client meetings.
Follow & Contribute to the organizational best practices/policies.
Apply industry standard Design Patterns for web application development. Contribute to the AEM practice
Key Skills
Adobe Experience Manager, Adobe Experience Platform, Day CQ, OSGi, Apache Sling, Apache Sightly, Apache Oak, Adobe Dispatcher, Code review
Qualification and Experience
Over 5+ year experience developing JEE web applications and OSGi, Apache Sling, Apache Sightly, Apache Oak and Adobe Dispatcher
Over 3+ years of experience in implementing Web application, Web Content Management (WCM) and Digital Asset Management (DAM) solutions using AEM platform.
Experience in AEM component development, Asset workflow development, Schedulers, Metadata & Tag Management plus integrating AEM with other applications.
Experience with Java technologies and frameworks mainly Spring, Hibernate.
Experience with at least one Ajax/JavaScript framework (Jquery, Angular, React). Experience to other web technologies like Search, XML, XSL etc.
At least played the role of Technical Lead for one year.
Excellent communication skills (both verbal and written). Adobe Lead Developer certification is a plus
About Moonraft
We are here to advance the human experience through design-driven innovation. Design, to us, is all about creating new meanings, while art is about self-expression and emotive appeal. Bringing these two creative disciplines together and operating at their intersection with business and technology, we drive business innovations with differentiating customer experience. We place the human at the centre, bringing quantitative and qualitative techniques together to develop consumer insights. Our techno-creative team, bridging consumer insights, business understanding, and advanced technology skills, then builds humanistic technology solutions.
We believe experimentation is at the core of every innovation. Radical innovation, in our view, is just an event recognised in hindsight when a number of trial-and-error attempts spark off a breakthrough. Our approach embraces rapid prototyping and empirical evidence in everything we do. As the name says, we are Moonraft Innovation Labs, driving innovation through experimentation.
"Rafters", who inhabit Moonraft, recognize ideas as the boss. They live by imagination, simplicity, and speed. Our egalitarian culture and environment are designed for rafters to thrive and deliver elegant solutions for complex problems.










