2 Adecco Jobs in India | Adecco careers

FOUNDED

1996

TYPE

Services

SIZE

5000+

STAGE

Raised funding

Why join us

We are experts in individual employability and leaders in organisational advisory and talent transformation. We work closely with individuals to build and grow their careers, and enable our clients to develop their talent, outsource their HR processes or manage workforce transformation and talent transitions.

Jobs at Adecco

Customer Support

at Adecco

Founded 1996 • Services • 5000+ employees • Raised funding

Outbound Recruitment

Inbound Recruitment

Customer Support

Team building

Mumbai, Bengaluru (Bangalore)

0 - 6 yrs

₹2.3L - ₹11L / yr

Make outbound calls to the candidate and motivate them to complete job application.
Schedule/reschedule first day of work for the employees and sharing necessary information.
Review application form and make sure all the details are filled appropriately.
Handle inbound calls and resolve candidate’s queries.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Provide excellent experience to the candidates.
Maintaining a quality score of 90% and above throughout.
Escalate issues and seek advice when faced with complex issues/problems
Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
Participate in Team building activities
Ensure and maintain the security and confidentiality of client data
Ensure Customer Satisfaction