About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Team:
Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success
About the Role:
HighLevel Inc. is seeking a Program Manager for our Real Estate & Home Services sectors. This role will focus on analyzing client requirements, leading programs across product areas, and collaborating with various product teams to ensure alignment and progress. The Program Manager will report progress to senior leadership, measure program efficacy, plan and execute user education and acquisition initiatives, and support various internal teams to increase market share in the Real Estate & Home Services niches.
**Type**: Full Time (Remote in India)
Responsibilities
- Analyze requirements from clients operating in Real Estate & Home Services niches.
- Consolidate these requirements and lead programs across product areas in collaboration with various product teams.
- Report progress to senior leadership and other departmental leaders.
- Measure the efficacy of the programs, growth in said niches, NPS & C-SAT for these segments.
- Plan and execute user education initiatives for clients in said niches to boost user engagement.
- Plan and execute user acquisition initiatives in said niches to grow adoption.
- Support affiliates, trial engagement, customer success, account management, marketing, and product marketing/education teams in increasing our market share in said niches.
- Conduct daily user interviews with customers in said niches and provide structured, concise product feedback to product managers and dev leads.
- Work across the organization to improve our platform for the real estate & home services industry.
Requirement
- Strong analytical skills to understand and consolidate client requirements.
- Excellent program management skills, with a proven track record of leading programs across multiple product areas.
- Effective communication skills to report progress and collaborate with various teams and senior leadership.
- Ability to measure program efficacy using key metrics such as NPS & C-SAT.
- Experience in planning and executing user education and acquisition initiatives.
- Strong interpersonal skills to conduct user interviews and gather product feedback.
- Ability to work across the organization and align teams to improve the platform for specific niches.
- Understanding of the workings of a B2B SaaS business.
- Deep understanding of data & analytics.
- Demonstrable experience in running experiments and proving/disproving hypotheses.
Additional Skills
- Experience in the Real Estate & Home Services industries.
- Familiarity with SaaS platforms and tools relevant to these niches.
- Proficiency in using analytics tools to measure program success and user engagement.
- Experience working with marketing, customer success, and product teams to drive user adoption and satisfaction.
- Ability to lead without formal authority and guide teams to achieve program goals.
- Understanding of user behavior and engagement strategies.
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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About Us
Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.
Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.
The Opportunity
If you are a talented and driven person who wants to join a high-impact team at the core of Observe.AI's mission, then this role is for you. This is a highly challenging role that will require the implementation of state-of-the-art Machine learning (ML) and Deep learning algorithms;
You will build a never-before-seen machine intelligence product and ML pipelines from scratch, architecting and implementing low latency systems at scale.
If you are excited about; owning & building a next-generation ML architecture and working on core algorithms, right from training to production, you’ll love the job!
What you’ll do day to day as a Lead ML Engineer
- If you are a talented and driven person who wants to join a high-impact team at the core of Observe.AI's mission, then this role is for you. This is a highly challenging role that will require the implementation of state-of-the-art Machine learning (ML) and Deep learning algorithms.
- You will build a never-before-seen machine intelligence product and ML pipelines from scratch, architecting and implementing low latency systems at scale.
- You will work on architecting the ML pipelines and deploy them at scale
- You will optimize ML solutions for performance, scale and reliability
- You will work with large data sets and build an ML pipeline to process and train the data
- You will run ML experiments scientifically and analyzes the results
- You will work with the team in building exciting stuff and guide juniors in the process
- You will deploy solutions into production and maintain several models for fast experiments
- You will simply, own a module end-to-end and show us your data skills
- you will keep up-to-date with latest ML and deep learning literature to implement latest techniques into Observe.AI Voice & Speech platform.
- If you are excited about; owning & building a next-generation ML architecture and working on core algorithms, right from training to production, you’ll love the job!
What you’ll bring to the role
- Graduate/Post Graduate degree in Computer Science/Electrical Engineering from leading research institutes.
- Strong working experience in building Speech technologies like ASR, TTS, Diarization, and Speech signals
- Hands-on experience in building end-to-end models using the latest architectures.
- 6+ years of commercial experience in ML solutions and pipelines
- 6+ years of programming experience in Python, Shell scripting, and C/Java
- Hands-on experience in speech processing frameworks such as Kaldi, Espnet, Speech brain, etc.
- Experience with Machine learning and Deep learning libraries such as Scikit Learn, TensorFlow, or PyTorch
Some of the other coolest things you deliver
- A world-class Speech technology that has an impact on Customers and the research community
- Publish papers in International Speech and NLP conferences like Interspeech / Icassp / NIPS/ ASRU etc.
- Inter team coordination for research initiatives.
About the ML Team
We are a strong 25-member Machine Learning team with a focus on Speech, NLP, and Data platforms. Our main research focus is to drive the contact centers using AI which leads to improving operational efficiency, customer experience, and compliance. Our Machine Learning team pushes the boundaries in understanding the nuances in the conversation AI by processing millions of calls per day and empowering the call centers to improve efficiency.
The Speech team focuses on Speech Recognition, Speaker Diarization, and Speech Signals to understand the nuances in the behavior of the agents. The ML team is at the forefront of publishing our research in international conferences such as Interspeech, Icassp, ICML, and EMNLP AACL, and we encourage our research in the same.
Apart from work, the team loves to collaborate on research initiatives, present the initiatives/findings in internal/external tech conferences, participate in hackathons, and have formal/informal gatherings.
Compensation, Benefits and Perks
Excellent medical insurance options and free online doctor consultations
Yearly privilege and sick leaves as per Karnataka S&E Act
Generous holidays (National and Festive) recognition and parental leave policies
Learning & Development fund to support your continuous learning journey and professional development
Fun events to build culture across the organization
Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.
Our client is a leading student housing platform globally, with 1M student housing units listed in 6 countries and across 80 cities. They helped 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process.
Roles and Responsibilities
● Work closely with the sales business leaders to achieve the sales targets in the assigned regions.
● Responsible for managing a team of around 20 people with 3-5 managers.
● Must be able to manage the existing process that is scalable.
● To mentor and coach sales associates/managers.
● Responsible for taking participation in recruitment events for your team.
● To ensure that the team is up to date with all the relevant product knowledge and service
offerings.
● To track and report KPI and KRA’s of the team on a weekly/monthly/quarterly basis.
● Responsible for achieving team and individual targets on a weekly/monthly/quarterly basis.
● Responsible for collaborating with the marketing team to help them plan marketing campaigns as per assigned region requirements.
Requirements
● Graduation in any field.
● Minimum 2-3 years of experience as a sales manager/sales lead.
● Should have experience in managing 10-15 members.
● Excellent communication skills in English.
● Understanding performance data and transforming it into actionable strategy.
● Basic knowledge of MS excel and sales pipeline and CRM.
● Ability to motivate employees.
● A leader and strategic thinker.
Experience with warehouse operations and knowledge of how a SaaS in inventory/ material management creates an organized data and reduce cost.
2+ years’ experience with enterprise SaaS environments in a Sales and Pre-Sales capacity.
Knowledge of supply chain planning systems—TMS, WMS, inventory management, fulfilment, etc.
Proven ability to demonstrate products, methods, or services to prospective or current customers.
Ability to assess a company’s supply chain needs and creatively provide solutions to address those needs with the company’s offering.
A consultative approach to sales pursuits
Experience in giving presentations to customers in a sales environment at all levels up to and including C-level with a convincing approach.
Excellent writing skills (Statement of work, proposals, documentation, presentations)
Excellent verbal skills (explanation of solutions, meetings, presentations, training)
Self-starter with excellent written and verbal communication skills.
Any Degree qualified.
Job Description :
Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review
- Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
- Analyze complicated software system and design a strategy to test this system
- Understand and represent customer needs in product feedback discussions
- Participate in release management and post deployment testing
- Work closely with developer team to ensure proper test coverage is done
- Documentation and Release cycle
Job Profile Requirement :
Experience of testing web applications, mobile applications.
- Knowledge of Responsive Testing
- Working knowledge of functional, GUI, Performance and Regression testing
- Strong knowledge of QA procedures, principles, and tools.
- Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
- Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
- Strong organisational and time management skills - know what you need to do, and DO IT!
1. Azure/Infra Architect
Responsibilities
- Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
- Assess, analyze current infrastructure footprint (compute, storage, network) and complete requirement gathering (HW, SW) to move individual applications to Cloud
- Complete high level and low level design for cloud infrastructure, databases and other required components.
- Build and deploy infrastructure in cloud
- Migrate OS, Database and application from on-premise to Cloud
- Apply technical knowledge and customer insights to create application modernization roadmap and architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, orchestrating key resources and infusing key application development and DevOps technologies (e.g. App Service, containers, serverless, cloud native, Java/node.js, DevOps and OSS tools)
- Connect with Client team to remove key blockers
Qualifications
- Must have at least 1 Azure certification (Administrator, Developer or Architect)
- Must have 5+ experience in Cloud and Data center migration project as solution architect
- Must have in-depth understanding of compute, storage, network components including backup, monitoring and DR environment requirements
- Experience and understanding of large-scale applications portfolio in enterprise-wide environment (including migration of on-premise workloads to the cloud) required;
- Deep domain expertise of cloud application development solutions (e.g. IaaS, Serverless, API Management), container orchestration (e.g. Kubernetes, Cloud Foundry), continuous integration technologies (e.g. Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet), web application server technologies, cloud application design, software architecture and practices (design/development/deployment, Agile, SCRUM, ALM), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required;
- Experience and understanding of large-scale application development projects (including key coding skills and practices) required;
2. Azure DevOps Engineer
Responsibilities:
- Candidate will implement automation solutions on Azure using open source tools and technologies (e.g. Ansible, Jenkins, Chef) in any of the following technology tiers/products:
- Unix/Linux
- Microsoft Windows Server
- Oracle Database
- Middleware (IBM WebSphere, JBoss)
- VMware
- Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
- Candidate will provide expert level of automation solution support.
- Perform as primary Systems Administrator in a large enterprise environment.
- Perform Patch management tasks to include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures
- Test new releases of products to ensure compatibility and minimize user impact.
- Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
- Develop, document, and automate technical processes and procedures as needed.
- Adhere to strict Information Systems security guidelines in all cases.
Qualifications:
- Must have at least 1 Azure certification (Administrator, Developer or Architect)
- Must have experience with one or more open source tools (Ansible, Chef, Puppet, Yamal, Parker, etc.).
- Hands on experience with change automation and orchestration.
- Proficient in scripting languages (e.g. Perl, Python, Bash, Ruby, etc.)
- Hand on experience with troubleshooting and diagnoses of hardware and software problems.
- Experience installing, configuring, and maintaining computer hardware and software in a large-scale enterprise environment.
Job Description:
We are looking for a JavaScript Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include implementing visual elements and their behaviors with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.
We're looking for a Frontend Engineer - IONIC with strong experience in multiplayer Web + Mobile Games.
- Strong understanding of JavaScript, its quirks, and workarounds
- Practical HTML5, CSS, Node / IONIC JavaScript experience
- Good understanding and knowledge of advanced JavaScript libraries and frameworks such as AngularJS, Knockout JS, Backbone JS, React JS, etc.
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of cross-browser compatibility issues and ways to work around such issues
- Familiarity with JavaScript module loaders, such as Require.js and AMD
- Familiarity with front-end build tools, such as Grunt and Gulp.js
- Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
- Good understanding of browser rendering behavior and performance
- Using IONIC Framework, you will be a part of a strike team to create real-time multiplayer games on Web and iOS/Android/Windows devices.
If you are looking forward for this opportunity, kindly apply with us with below asked details:
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