Product Analyst

Experienced Senior Full Stack Engineer to Build & Backend for Event Ticketing Platform Using Claude Code

Overview

We have the frontend already built in Replit for both user and admin experiences. We are looking for a very experienced software engineer to design, build, and scale a production ready backend for a high concurrency event ticketing platform.

This role is for a true senior engineer who actively uses Claude Code as part of their daily development workflow, understands how to review and harden AI assisted output, and can ship systems that hold up under real world load, QA, and security testing.

This is not a prototype or demo system. This backend must be reliable, scalable, secure, and extremely well documented.

What You Will Be Building

• Backend services for an event ticketing platform

• Multi tenant architecture supporting thousands of organizers and events

• High concurrency purchase and checkout flows

• Secure user, admin, and system level access controls

• Production deployments with secrets management, middleware, and security layers

• Observability, logging, and metrics suitable for QA and load testing

• A thoroughly documented backend that future engineers can onboard into quickly

Core Engineering Requirements

• 10 plus years of professional software engineering experience

• Expert level experience using Claude Code or equivalent AI coding agents in real production workflows

• Deep experience building backends with Node.js

• Strong experience with Supabase and PostgreSQL

• Experience deploying and scaling applications on Vercel

• Proven experience extending existing codebases safely

• Strong API design and database performance fundamentals

• Ability to reason clearly about concurrency, transactions, and failure modes

Scalability and Performance Expectations

The backend must be designed to support:

• Hundreds of thousands of ticket purchases

• Thousands of concurrent users and tenants

• Large traffic spikes during on sale windows

• Load testing across all major latency percentiles including p90, p95, and p99

• Extremely low tail latency under high concurrency

• Graceful degradation and recovery under stress

You should be comfortable designing and implementing caching strategies, queue based workflows, idempotent operations, locking mechanisms, and transactional safety.

Security and Production Readiness

You must be able to:

• Set up production environments with proper secrets management

• Implement middleware for authentication, authorization, and rate limiting

• Design secure communication between frontend and backend

• Apply industry best practices for security hardening

• Prepare the system to pass penetration testing

• Maintain clean separation of concerns and least privilege access

Documentation and Developer Experience Requirements

High quality documentation is a hard requirement for this role.

You must have experience:

• Using AI powered documentation tools to generate and maintain technical documentation

• Producing clear architectural overviews and system diagrams

• Writing detailed README files and onboarding guides

• Documenting APIs, data models, and critical flows

• Keeping documentation in sync with code changes over time

We expect the backend to be easy to understand, easy to extend, and well explained for future engineers.

How We Evaluate Candidates

We are looking for engineers who can demonstrate:

• Real production systems they have built or scaled

• Clear judgment in how they use Claude Code and validate AI generated output

• Strong opinions on production readiness backed by experience

• The ability to move fast without sacrificing quality or safety

A short paid technical task may be used that involves real backend work with production quality code and documentation.

• Meet contractual requirements for advertising campaigns with a high degree of accuracy 
• Serve as a point of contact between advertisers and internal departments to ensure all client needs are met 
• Gather client design requirements and work with in-house designers/outside vendors to ensure all creative needs are met  
• Implement and schedule advertisement campaigns for a range of clients across a wide variety of industries and digital media platforms.
• Coordination with the fleet, printing & mounting team to ensure that the artwork is pasted as per the order guidelines
• Manage the launch of new custom units to ensure the success of campaign and revenue goals 
• Analyse ad campaign reports and provide recommendations to sales representatives/clients 
• Drive the Operations, Implementation & Client servicing unit end to end
• You will be responsible for the post-sales implementation of the car branding on the site
• Coordination with the fleet agency to ensure that the required fleet is available in the requested city.
• Implement business reviews of campaigns and address preset metrics for success 
• Onboarding new vendors for fleet, printing and mounting teams.

Job Summary:

We are looking for an experienced MERN Project Manager to lead and oversee the development and maintenance of our MERN (MongoDB, Express.js, React.js, Node.js) stack projects. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to manage cross-functional teams to deliver high-quality software solutions on time and within budget.

Key Responsibilities:

1. Project Planning & Execution:

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, timelines, and milestones.
• Monitor project progress, identify risks, and implement mitigation strategies.

1. Team Management:

• Lead, mentor, and manage the development team, ensuring alignment with project goals.
• Allocate tasks and responsibilities among team members based on expertise and project needs.
• Conduct regular team meetings to track progress and address challenges.

1. Technical Oversight:

• Provide technical guidance and ensure best practices in the MERN stack development process.
• Review code and ensure adherence to coding standards, scalability, and performance optimization.
• Collaborate with DevOps for CI/CD pipeline implementation and AWS/EC2 infrastructure management.

1. Stakeholder Communication:

• Act as the primary point of contact for clients and stakeholders.
• Provide regular updates on project status, milestones, and potential roadblocks.
• Gather and translate business requirements into technical specifications.

1. Quality Assurance:

• Ensure proper testing and debugging practices are followed.
• Facilitate UAT (User Acceptance Testing) and incorporate feedback into the development cycle.
• Oversee deployment and post-deployment support.

1. Documentation & Reporting:

• Maintain comprehensive project documentation, including requirements, design, and progress reports.
• Prepare and deliver project status reports to management and stakeholders.

Required Skills & Qualifications:

 Educational Background:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

 Technical Skills:

• Strong hands-on experience with MongoDB, Express.js, React.js, and Node.js.
• Familiarity with DevOps practices, especially in AWS EC2 environments.
• Proficiency in Git and version control systems.
• Experience with Agile/Scrum methodologies.

 Soft Skills:

• Excellent problem-solving and decision-making abilities.
• Strong leadership and team management skills.
• Exceptional verbal and written communication skills.

 Preferred Qualifications:

• Certifications in project management (PMP, Agile, or Scrum Master).
• Experience with additional cloud platforms or DevOps tools.
• Prior experience managing MERN stack projects at scale.

1.      Experience Requirements

Essential

·      10+ years of experience of Maintaining and Managing a Window Infrastructure environment

·      10+ Years of experience of MS Server, MS Clustering, Active Directory Services, Group Policy, DNS, DHCP, CA, Federation

·      8+ years of experience of Exchange Server

·      5+ years of experience of Cloud infrastructure technology such as Azure, AWS, Google Cloud and Office 365.

·      5+ Previous experience within an Infrastructure Management role.

Desirable

·      Exposure to virtualisation technologies VMWare and HyperV

·      Exposure to virtualisation technologies such as Citrix

2.      Knowledge Requirements

Essential

·      10+ years of knowledge of Windows Server 2012 and above.

·      10+ years of knowledge of Active Directory and Group Policy

·      8+ years of knowledge of MS exchange 2013 and above

·      5+ years of knowledge of HLD/LLD design exposure

·      5+ years of knowledge of AWS, Azure Administration

Desirable

·      Knowledge of Citrix thin client & digital workspace.

·      Knowledge of System Centre suite applications.

·      Knowledge of patch management solution

3.      Skill and Competency Requirements

Essential

·      5+ years administration of maintaining an enterprise windows environment

·      5+ years of experience of installing, configuring & supporting windows server, both on premise and in the cloud.

·      5+ years of experience of automation techniques/tools using Powershell.

·      Strong interpersonal and communication skills (Oral & Written).

·      Ability to work independently in a team.

·      Good adaptability and flexibility.

·      Confidence and decision making.

Desirable

·      Good level of analytical skills to identify, isolate, troubleshoot, and suggest/recommend solutions.

Built a collaboration platform - messaging, voice, video - to be used in mobile apps, web etc. 

● Good understanding of Docker and Kubernetes deployments

Desired Candidate Profile

• Graduation+ MBA from tier 1 colleges
• Relevant work experience of 5-10 years in overall business strategy, stakeholder management and also project management
• Prior work experience either as Chief of Staff or must have worked in a tier-1 consulting company
• Outstanding communication, presentation, analytical, interpersonal and professional networking skills
• Ability to multi-task and also high ownership

Role Description:

• You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
• You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
• You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
• You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
• In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
• You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
• Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.

At Arcana we are building a privacy centric decentralised data store that allows developers to build more secure and privacy preserving apps for their users.

We are looking to onboard an experienced Golang developer to work on the core protocol we are building. You must:

• Have 3+ years of development experience
• Have 3+ years of Golang development experience in production
• Have worked on distributed systems in production
• Have experience with Goroutine and channels
• Have experience with applied cryptography
• Write clean code and documentation
• Have clear bias for TDD
• Find Git very easy to use
• Have knowledge of Unix/Linux fundamentals - shell scripting, CLI tools etc.
• Have some knowledge of devops
• Have some blockchain experience