Product Craftsperson

REVIEW CRITERIA:

MANDATORY:

• Strong Manager – Customer Success, Account management Profile
• Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
• Must have 1+ years of experience in AdTech industry
• Must have experience managing clients in the outside India market (Preferably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)

PREFERRED:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

ROLE & RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 6-8 years of experience in the internet/technology industry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We are looking for Senior-level of Paid Media Expert. You have to work for a single/Multiple ecommerce brand or at a digital marketing agency where they handle international clients and manage the team. You will need to analyzing campaign performance and making optimizations. You need to install tracking pixels. 

Strong Full stack/Backend engineer profile

Mandatory (Experience): Must have 2+ years of hands-on experience as a full stack developer (backend-heavy)

Mandatory (Backend Skills): Must have 1.5+ strong experience in Python, building REST APIs, and microservices-based architectures

Mandatory (Frontend Skills): Must have hands-on experience with modern frontend frameworks (React or Vue) and JavaScript, HTML, and CSS

Mandatory (AI): Must have hands on experience with using AI tools (eg: Claude, Cursor, GitHub Copilot, Codeium, Deepdcode) for coding.

Mandatory (Database Skills): Must have solid experience working with relational and NoSQL databases such as MySQL, MongoDB, and Redis

Mandatory (Cloud & Infra): Must have hands-on experience with AWS services including EC2, ELB, AutoScaling, S3, RDS, CloudFront, and SNS

Mandatory (DevOps & Infra): Must have working experience with Linux environments, Apache, CI/CD pipelines, and application monitoring

Mandatory (CS Fundamentals): Must have strong fundamentals in Data Structures, Algorithms, OS concepts, and system design

Mandatory (Company) : Product companies (Preferably Top product companies, AI native companies, B2B SaaS)

Mandatory (Stability): Must have atleast 2 years of experience in each of the previous companies (if less exp, then proper reason)

Mandatory (Note): Candidates who have owned end-to-end product development or worked on app development projects during their graduation will be highly preferred.

Mandatory (Note 2): The role offers a mix of work setups, including remote, Mumbai (in-office), and Bangalore (in-office) opportunities

Role: Sr. Data Scientist

Exp: 4-8 Years

CTC: up to 25 LPA

Technical Skills:

● Strong programming skills in Python, with hands-on experience in deep learning frameworks like TensorFlow, PyTorch, or Keras.

● Familiarity with Databricks notebooks, MLflow, and Delta Lake for scalable machine learning workflows.

● Experience with MLOps best practices, including model versioning, CI/CD pipelines, and automated deployment.

● Proficiency in data preprocessing, augmentation, and handling large-scale image/video datasets.

● Solid understanding of computer vision algorithms, including CNNs, transfer learning, and transformer-based vision models (e.g., ViT).

● Exposure to natural language processing (NLP) techniques is a plus.

• Educational Qualifications:

• B.E./B.Tech/M.Tech/MCA in Computer Science, Electronics & Communication, Electrical Engineering, or a related field.
• A master’s degree in computer science, Artificial Intelligence, or a specialization in Deep Learning or Computer Vision is highly preferred

We are looking for a creative and detail-oriented Content Writer with 2-5 years of experience to join our team in Gurgaon. You will be responsible for producing high-quality content that engages target audiences.

Key Responsibilities:

• Create engaging, original, and SEO-friendly content for blogs, websites, social media and other marketing materials.
• Collaborate with the marketing and design teams to develop content strategies and campaigns.
• Stay up-to-date with content trends, SEO best practices, and emerging platforms.
• Manage multiple writing projects simultaneously and meet deadlines consistently.

Requirements:

• Bachelor's degree in English, Journalism, Mass Communication or a related field.
• 2-5 years of proven experience in Content Writing.
• Excellent written and verbal communication skills.
• Candidate should be comfortable with 6 days working.

What We Offer:

• Competitive salary (Up to 40k per month)
• Friendly and collaborative work environment.
• Opportunities for learning and career growth.
• Flexible and creative work culture.

As a Software Engineer III – Unreal Engine, you’ll be a core technical contributor and leader on a team building high-end AAA PC/Console experiences. You’ll take ownership of critical game systems, mentor other engineers, and help define technical direction. Working alongside art, design, and production, your experience and engineering insight will shape the gameplay, tools, and systems that bring our ambitious projects to life.

What You’ll Do

• Architect, implement, and optimize complex systems in Unreal Engine 5 using C++
• Lead development of gameplay, systems, and core tech features
• Collaborate with designers, artists, and producers to ensure technical feasibility and creative alignment
• Mentor junior engineers and uphold best engineering practices
• Drive performance improvements across PC and console builds
• Participate in planning, tech reviews, and cross-functional coordination

What We’re Looking For

• 7+ years of experience in Unreal Engine-based game development
• Deep expertise in C++ and Unreal Engine internals (e.g., Gameplay Framework, Replication, UObjects, GAS, )
• Experience with multiplayer, AI, Bots, Physics and rendering systems
• Shipped multiple PC/Console titles with significant system ownership
• Excellent debugging, profiling, and performance-tuning skills
• Strong software architecture skills and understanding of real-time game systems
• Proven leadership and mentoring abilities

Nice to Have

• Familiarity with Unreal Editor tooling, plugins, and build systems
• Knowledge of Agile production pipelines
• Contributions to tool development or tech pipelines
• Understanding of AI-Tools and ability to adapt them in workflows to improve productivity

Job Category: Engineering

Job Type: Full Time

Job Location: Hyderabad

• Assisting and coordinating with operations team
• supporting administrative staff
• conducting marketing research
• documentation and reporting to the operations department
• preparing reports on competitor product analysis
• ensuring if everything is working in a perfect manner
• using technology to keep the company updated behind the curtains
• Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
• Responsible for rendering useful administrative support to other members of the customer care team.
• Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
• Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
• Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.