

AI Product Manager
About Us:
At Formi, we’re not just riding the wave of innovation—we’re the ones creating it. Our AI-powered solutions are revolutionizing how businesses operate, pushing boundaries, and opening up new realms of possibility. We’re building the future of intelligent operations, and whether you join us or not, we’re going to change the game. But with you on board? We’ll do it faster.
About the Role:
We’re looking for a Product Manager who’s not afraid to take risks, who questions everything, and who can transform bold, crazy ideas into products that reshape entire industries. You won’t just manage; you’ll build, you’ll innovate, and you’ll lead. The best ideas? They come from people who think differently. If that’s you, let’s get started.
Your Mission (If You’re Ready for It):
We’re not hiring you for the usual. This is not a role for anyone looking to play it safe. We need someone who’s ready to challenge the status quo and make radical changes. You’ll be building the future with us, so expect to be pushed—and to push back. We’re not here to settle for less.
Key Responsibilities:
- Vision and Strategy: Forget business as usual. Your job is to craft strategies that disrupt markets and create competitive advantages that others can only dream of.
- Cross-Functional Leadership: You’ll lead from the front, working closely with engineering, sales, and marketing to turn ideas into reality. From concept to launch, you’re the one guiding the ship.
- Customer-Centric Innovation: Don’t just listen to customers—understand them at a deeper level. Then use that understanding to create products that make people say, “Why didn’t anyone think of this sooner?”
- End-to-End Ownership: You own it all. From the first spark of an idea to delivering a product that changes the game.
- Data-Driven Decision Making: We don’t guess here. Use data, trends, and insights to make decisions that propel our products forward. Let the numbers tell the story.
- Stakeholder Communication: Communicate like a visionary. Show the people around you the path forward and how it all ties together.
- Continuous Innovation: Complacency is the enemy. Keep pushing the envelope, iterating, and improving so we stay miles ahead of the competition.
Who Should Apply?
- You’re not just a thinker, you’re a doer. You thrive in fast-paced, innovative environments where the status quo is meant to be broken.
- You’ve got at least 2+ years of experience in product management, preferably in tech or SaaS, and you’ve led teams to deliver products that actually make an impact.
- You’re data-obsessed. Your decisions are backed by analytics, and you know how to measure success.
- You’re not just a communicator; you’re an inspirer. You can articulate a vision so clearly, people can’t help but rally behind it.
This Role is NOT for You If:
- You’re just looking for another job.
- You think “good enough” is, well, good enough.
- You’d rather play it safe than take bold, calculated risks.
Why Join Us?
- Impact: You’ll be part of a company that’s literally changing how businesses operate. Your work will have a direct impact on the future of creating a surplus economy.
- Growth: We’re scaling fast, and with that comes insane opportunities for personal and professional development.
- Culture: We move fast, we break things (intelligently), and we value big ideas. We’re building something massive, and you’ll be a key part of it.
Are you ready to disrupt entire industries and make a dent in the universe?
Apply now and let’s build the future together.

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Greeting from Maticz Technologies Pvt Ltd!!!
We are looking for a dynamic and organized professional to our HR team in Madurai Branch who are excel in everything he or she does and interested in learning and grow along with MATICZ Team and enhance their hands in the development of the Organization.
Kindly find below the Job Description and share your updated resume with the needed information
Knowledge or Experience in IT Recruitment:
Current Take-Home:
Expected Take-home:
Notice Period:
Current Location:
Availability for F2F:
Experience: 0 to 2 Years
Designation: HR Recruiter
Job Location: Madurai
Job Description:
• Should have experience in Technical Recruitment
• Must have experience in E2E Recruitment Life cycle
• Exposure in Job portals and Social Network is must
• Should be responsible MIS and On boarding
• Should have strong communication skill and Interpersonal Skill
And it's highly appreciated if you can refer any of your friends, whose profile is suitable for the same.
Freelance.
● Should be comfortable in client interaction.
● Candidates should know to write proposals for projects.
● Should have prior experience in software or Web Development
Company.
● Make cold calls to explore new business opportunities and interact with
clients
- 4+ years of experience
- Excellent technical skill on Salesforce or similar applications which include building customized applications using JAVA, MIcroservices, Apex classes and Triggers, Visualforce Pages, Apex Jobs, Lightning Component, Integration, Process Builder or configure components/Flexi pages to implement expected functionality.
- Worked with different tools like Copado, Data loader, Jira, VS Code, Eclipse, SonarQube, etc.
- Able to Manage deployment activities, code review, and deployment using data loader
- Implementation of Entitlement and Milestones, platform events, visual flows, etc.
- Implement web services using REST API/SOAP API.
- Inbound / Outbound Integration.
- Involvement in Solution designing and Estimations.
- Create Email Templates, Page Layouts, Record Types, Custom Fields, Lightning Record Pages, etc.
- Performed pre-deployment and post-deployment activities.
- Experience in Workflows, custom metadata
- Implementing DevOps in Enterprise application
- For Support Developer – Problem-solving mindset
Good to have –
- BFSI industry experience
- Agile project management experience
If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along.
We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.
Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.
Your Primary Responsibilities
- Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc)
- Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow.
- Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
- You will get opportunities to learn & develop on different technologies and platforms.
- Understand the business requirement as to prioritize data sources and objects.
- Conduct workshops with customers to break the requirement in smaller & achievable format.
- Create an implementation framework to capture and decide what are all the data that is required
- Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
- You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
- Resolve customer issues, with or without collaboration with other teams;
- Build strong customer relationships by maintaining high levels of engagement and communication.
- Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
- Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
- Pass Feedback to Product Management
- Work with the Support & CustomerSuccess team to coordinate and prioritize open items.
What experience will you gain?
- Tech – Learning about huge enterprises tech stack
- Tech – Understanding enterprise technical architecture and implementation
- Tech - Understanding of APIs/JS/analytics
- Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
- International Customer exposure – Talking to industry leaders
What Makes You The Right Fit
- Any experinece where you have done some Customer facing role.
- Is hands on with BI tools. (good to have)
- Has an understanding of the B2B SaaS ecosystem & tools usually companies use.
- Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
- Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
What This Is Not
- This is NOT a 9 to 5 job.
- We don't offer or encourage any hierarchical structure.
Compensation
- Among the best in the industry.
- Cash, Incentives
Why CustomerSuccessBox?
CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.
In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.
CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.
Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.
People and Culture
CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019.
At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.
As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.
In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.
CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.


