Ecommerce Executive

We are seeking enthusiastic and driven interns with strong technical expertise to join our team in Bangalore. The ideal candidate should possess:

• Proficiency in Python programming.
• Hands-on experience with Automation Anywhere, UiPath, and A360.
• A solid engineering background.
• Ability to join immediately and work collaboratively on challenging projects.

This is an excellent opportunity to gain practical experience and grow your skills in automation and programming.

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .

Key Responsibilities

Give a calls to potential customers to introduce products/services.

Deliver scripted presentations and answer questions about our offerings.

Identify customer needs and suggest appropriate services.

Maintain records of calls, including customer information and call notes.

Follow up on customer inquiries to ensure satisfaction and promote repeat business.

Meet daily, weekly, and monthly call targets.

Requirements

Female Business Consultant

Fluent in English (verbal and written communication).

Proven experience as a Business Consultant, or similar role.

Ability to handle rejection and remain positive.

Basic computer knowledge (CRM systems, MS Office).

Preferred Skills

Experience in sales or customer service.

Knowledge of additional languages is a bonus.

Strong listening and problem-solving skills.

If you’re passionate about engaging with customers and helping them discover our products

Mode of work - work from office 

Job Type- Full Time

Place- Kolkata/ Salt Lake Sec- ll

Role: Chief of Staff

Location: Delhi/Gurgaon

ABOUT QRATA

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing startups using Qrata’s talent marketplaces.

ABOUT OUR CLIENT

Established in 2006, our client is the leading manufacturer of components and system solutions provider for Alternative Gas Fuel Systems to the automotive industry in India.

Leading OEMs nationwide use our client's high-pressure components and fuel systems on their CNG Vehicles, with 6 out of 10 CNG passenger cars and 8 out of 10 CNG buses in India equipped with products supplied by Greenfuel. Our components and systems are validated through on-field usage, and are the only ones in the country to have satisfactorily proven themselves on more than 600,000 CNG vehicles which have cumulatively run more than 25 billion kms, thus establishing our leadership in the industry.

JOB RESPONSIBILITIES :

Acts as a strategic advisor to the Founder and senior management team, helping them identify priorities, strategically align their time with these priorities, and revisit these regularly to assess progress.

Ensure focus on strategic initiatives of the organization so that they are not lost on urgent and daily transactions. Drive time management for the Founder around these areas of focus

Manage presentation of MIS data, creation of formats and preparing anomaly reports for Founder.

Do End to End program management for strategic projects.

Create GTM strategies for global and Indian markets.

Prepare PPT’s for Founder.

Create strategy roadmap with founder and work on presenting and understanding future market direction.

Key Result Areas are used to drive alignment, focus, agility, and business rhythm to achieve our strategic and business goals

Identify risks associated with goals for the Founder and bring them front and center to find mitigation plans and support the Founder in implementing them.

Act as an Accountability partner to the Founder to ensure all commitments are

met in time.

Act as a key thought partner, brainstorming & identifying solutions to challenges.

Manage a variety of long-term, cross-organizational projects

Represents Founder in meetings through various communication channels with internal and external stakeholders.

Acts as the liaison between Founder and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time.

Participates with the Founder and senior management team in strategic planning, policy development, and decision-making.

Ensures timely and effective completion of projects and initiatives of the Founder.

Determines & drives key performance indicators and how to measure team performance.

MUST HAVES:

Your attention to detail and ability to stay on top of multiple things must be exceptional

You must be able to multitask and drive programs or projects from ideation to execution

You must have great people skills, and be a highly collaborative team player

Be extremely sharp and logical, with a strong sense of curiosity to always learn more

High energy, strategic thinker with a data-driven, and analytical approach to solving problems

Excels at building relationships and networks; influences others to achieve outcomes.

Systems and process-thinker; loves creating order out of chaos.

Our client is a Leading Indian consumer electronics start-up and is one of the fastest-growing start-ups. They have also emerged as the fifth largest wearable brand globally. They are super passionate about the impact that they are making in people’s lives and are looking for a fellow self-starter to join our ambitious bunch.

Responsibilities -

• Support analytics roadmap and strategy by ensuring that the landscape is mature, resilient, and flexible to meet the business requirements without deviating from the overall IT vision

• Collaborate with businesses to identify opportunities, and pain areas, incubate analytics product ideas and deliver analytics applications in a digital native manner

• Hold the analytics program together

• Manage the analytics vertical end to end from setting up a platform grounds (a data lake equivalent) and deliver business value through analytics for starters and gradually by bringing in intelligence in everything we do.

• Play a key role in transforming the company into an intelligent enterprise.

• Deliver analytics use cases that directly contributes to our top-line growth

• Be responsible for overall data hygiene, governance, monitoring of data pipelines and

continuously delivering business value through data

Requirements -

• 5 - 7 years experience in a similar role

• Bachelor’s degree in computer science/ analytics

• Master’s degree (business administration/equivalent) with a focus on Analytics, data science

• Good verbal and written communication skills

• Good networking skills

• Thrives in a dynamic, unstructured environment and transcends job boundaries and descriptions.

We are looking for a Business Intelligence (BI)/Data Analyst to create and manage Power Bl and analytics solutions that turn data into knowledge.  In this role, you should have a background in data and business analysis. If you are self-directed, passionate about data,

and have business acumen and problem-solving aptitude, we'd like to meet you. Ultimately, you will enhance our business intelligence system to help us make better decisions.

Requirements and Qualifications

• BSc/BA in Computer Science, Engineering, or relevant field.
• Financial experience and Marketing background is a plus
• Strong Power BI development   skills including Migration of existing deliverables to PowerBl.
• Ability to work autonomously
• Data modelling, Calculations, Conversions, Scheduling Data refreshes in Power-BI.
• Proven experience as a Power BI Developer is a must.
• Industry experience is preferred.  Familiarity with other BI tools (Tableau, QlikView).
• Analytical mind with a problem-solving aptitude.

Responsibilities

• Design, develop and maintain business intelligence solutions
• Craft and execute queries upon request for data
• Present information through reports and visualization based on requirements gathered from stakeholders
• Interact with the team to gain an understanding of the business environment, technical context, and organizational strategic direction
• Design, build and deploy new, and extend existing dashboards and reports that synthesize distributed data sources
• Ensure data accuracy, performance, usability, and functionality requirements of BI platform
• Manage data through MS Excel, Google sheets, and SQL applications, as required and support other analytics platforms
• Develop and execute database queries and conduct analyses
• Develop and update technical documentation requirements
• Communicate   insights   to both   technical   and non-technical audiences.

• Highly proficient in JavaScript and Typescript, PassportJs, Sequelize.
• Working knowledge of Node.js frameworks such as ExpressJs, SailsJs, VueJs and  ElectronJs.
• Good understanding of server-side templating languages such as Jade, EJS, Mustache etc.
• Good understanding of server-side CSS preprocessors such as Stylus, Less,Sass etc.
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Sound knowledge of Testing frameworks such as Mocha, Chai, Jasmine, Cucumber etc.
• Experience of writing unit, integration and E2E tests.
• Experience of working with SQL databases.
• Experience of integrating third party APIs.
• Good understanding of code versioning tools, such as Git.
• Good Communication Skills.

What we build is what identifies us. We work with the best companies in the world to build the most innovative and robust technologies.

In order to continue our accelerated growth, we are waiting for an innovative engineer to become available instead of hiring the first available engineer who is waiting to become innovative. This listing is for an Application Engineer, Fullstack for our team.

Who we are – 

Being in the industry for over 12 years, Raw Engineering is trusted by the world’s leading companies across a variety of industries, including IT, Finance, Sports & Entertainment, and Retail. We collaborate with our clients and hence highlighted as their strategic partner. From an engagement’s initial planning stages, through launch and continuing through future road mapping, we are in lockstep with our partners business goals, technology vision and end-customer needs.

Our vision is to collaborate to achieve perfection, and we value positivity, learning, ownership, excellence and believe in building trust and care. Feel free to read more about us athttps://www.raweng.com/"> https://www.raweng.com/

• Work across the stack from a code commit to running it in production, with the end goal of delivering the best possible experience for the user
• Design, develop and test features from inception to rollout
• Write high quality code that is scalable, testable, maintainable and reliable
• Collaborate with people across roles to understand the domain and work towards building the right solution
• Adopt an open mindset for learning new things and working in new roles
• Continuously improve by working on and providing feedback
• Work as part of a team developing web applications and services using Agile development methods.
• Contribute to team and organizational improvements in process and infrastructure.
• Build customer-facing UI and back-end services.
• Effectively use tools and ingenuity to identify and fix defects before they become a problem.
• Integration of user-facing elements developed by front-end developers with server-side logic.

Mandatory skills:

• Experience in Full Stack development using MongoDB, ExpressJS, ReactJS and Node.JS
• Proficient understanding of code versioning tools, such as Git
• Good understanding of various design patterns
• Experience in RESTful architecture
• Knowledge of the most trending and upcoming technological landscape
• Excellence in verbal and written communication skills
• Team player
• Agility and adaptability

Preferred skills:

• Experience in TDD/BDD
• Knowledge of cloud applications/platform and web technologies
• Knowledge of Web servers, especially nginx
• Experience with one or more SQL database
• Knowledge about build tools like Webpack, Gulp and Grunt.
• Understanding of CI/CD

What we offer – 

Our growth is enabled and accelerated by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities.

• Interesting Work: This is the “challenge yourself” kind of workplace where you constantly learn something new and never stop growing
• Competitive Compensation: We reward your high performance. Rewards are higher when you work smart and efficient without dropping a sweat.
• Great place to work: With spontaneous office happy hours and team events, we don’t think you’ll ever be bored. A majority of our workforce are young, energetic and passionate individuals who are driven by technology, and fuelled by the fun at the workplace. 
• People: You have a team that will trust you and work together to achieve excellence. As a team, we believe in looking after each other’s back. We are ONE team ONE dream and act as such.
• Culture: Open culture where everyone is approachable with minimal hierarchy.
• Medical Benefits: Mediclaim coverage for the employee and their dependents (spouse and children). Group Accidental Policy covering permanent disability, total disability and death. 

Job type – Full time employment

Job location – Virar - Mumbai, Maharashtra, Remote

Work schedule – Monday to Friday, 10am to 7pm

Minimum qualification – Graduate

Year of experience –  3 - 8 Years

Travel opportunities - On need basis within/outside India. Candidate should have valid passport

There is so much more that we can talk about this role and the workplace. If you are passionate about your career as we are.

After receiving your application, we will assess your profile and reach out to you if it aligns to the job description for this role. You will also be assigned to one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you throughout the interview process.

Disclaimer: Raw Engineering strongly believes in Equal Employment Opportunity.

We look forward to meeting you! 

People Team