
Job Summary:
The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.
Responsibilities/Duties:
1. Prompt Customer Response:
· Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.
2. Record Keeping:
· Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.
3. Product and Service Information:
· Provide customers with detailed product and service information and troubleshoot issues effectively to ensure customer satisfaction.
4. Collaboration:
· Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.
5. Order Updates:
· Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.
6. Issue Resolution:
· Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.
7. Team Collaboration:
· Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.
8. Continuous Improvement:
· Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.
Qualifications/Requirements:
Education:
Graduate/Postgraduate.
Experience:
· Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.
· Knowledge of jewelry products is good to have.
Skills:
· Excellent written communication skills (English) to interact with customers through email and chat effectively.
· Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.
· strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries precisely.
· Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

About Avalon Solution
About
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1. 7 to 12-14 years of experience as a Software Developer.
2. Experience in .Net technologies - C#, ASP.net is must.
3. Experience in developing REST based APIs.
4. Experience in building web user interface.
5. Good to have experience in developing single page apps using modern JS framework.
6. Skills in cross browser development.
7. Understanding of Agile methodology.
8. Excellent trouble shooting and communication skills.
9. Knowledge of Azure will be an added advantage.
JOB DESCRIPTION -
- Developing and implementing web-based applications using .Net technology and MS-SQL.
- Developing front end with highly responsive user interface concept using React concept.
- Identifying web-based user interaction.
- Participate in requirement analysis.
- Collaborate with internal teams and positive mindset to help and seek help.
- Documentation of application development changes and updates.
TECHNICAL SKILLS
- Expert in C#, ASP.Net, Web API, MS SQL Server.
- Good to have experience in React and workflows such as Redux or Flux, MongoDB.
- Knowledge of HTML, CSS and JavaScript.
- Familiar with source control system (GIT, SVN).
About Quadratyx:
We are a product-centric insight & automation services company globally. We help the world’s organizations make better & faster decisions using the power of insight & intelligent automation. We build and operationalize their next-gen strategy, through Big Data, Artificial Intelligence, Machine Learning, Unstructured Data Processing and Advanced Analytics. Quadratyx can boast more extensive experience in data sciences & analytics than most other companies in India.
We firmly believe in Excellence Everywhere.
Job Description
Purpose of the Job/ Role:
• As a Technical Lead, your work is a combination of hands-on contribution, customer engagement and technical team management. Overall, you’ll design, architect, deploy and maintain big data solutions.
Key Requisites:
• Expertise in Data structures and algorithms.
• Technical management across the full life cycle of big data (Hadoop) projects from requirement gathering and analysis to platform selection, design of the architecture and deployment.
• Scaling of cloud-based infrastructure.
• Collaborating with business consultants, data scientists, engineers and developers to develop data solutions.
• Led and mentored a team of data engineers.
• Hands-on experience in test-driven development (TDD).
• Expertise in No SQL like Mongo, Cassandra etc, preferred Mongo and strong knowledge of relational databases.
• Good knowledge of Kafka and Spark Streaming internal architecture.
• Good knowledge of any Application Servers.
• Extensive knowledge of big data platforms like Hadoop; Hortonworks etc.
• Knowledge of data ingestion and integration on cloud services such as AWS; Google Cloud; Azure etc.
Skills/ Competencies Required
Technical Skills
• Strong expertise (9 or more out of 10) in at least one modern programming language, like Python, or Java.
• Clear end-to-end experience in designing, programming, and implementing large software systems.
• Passion and analytical abilities to solve complex problems Soft Skills.
• Always speaking your mind freely.
• Communicating ideas clearly in talking and writing, integrity to never copy or plagiarize intellectual property of others.
• Exercising discretion and independent judgment where needed in performing duties; not needing micro-management, maintaining high professional standards.
Academic Qualifications & Experience Required
Required Educational Qualification & Relevant Experience
• Bachelor’s or Master’s in Computer Science, Computer Engineering, or related discipline from a well-known institute.
• Minimum 7 - 10 years of work experience as a developer in an IT organization (preferably Analytics / Big Data/ Data Science / AI background.

StoryXpress (a Techstars-backed company) is an end-to-end video platform and is an efficient and effective way of humanizing the way you promote and sell your product or services, and communicate with your customers. With a suite of professional video tools (Video Creator, Video Recorder, Video Hosting and Analytics, Video APIs, and SDKs), we help small and medium-sized businesses drive more revenue through the strategic use of video. Founded in 2014, StoryXpress has a rich community of 500K+ users including small enterprises to Fortune 500 companies.
Why Work with Us:
-
Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
-
Shape-Up your career by working with young and supportive teams and peers!
-
Innovation and Creativity is all what matters!
-
Experience and understand the startup which is transforming the video marketing industry.
-
Friendly Policies, good-competitive salaries, Team Outings and what not!
Job Responsibilities:
- Building and scaling web products that directly impact our customers and partners.
- Ensure the technical feasibility of UI/UX designs and implement the same.
- Implement user interfaces in React alongside Node.js.
- Translate several RESTful data sources to be used in a front-end application.
- Dig into bugs and feature requests along with writing the tests.
Job Requirements:
- Should have minimum 2 years of experience in the respective field.
- Proficient knowledge of Node.js, Express.js, MySQL.
- You should know how to build scalable web apps.
- You should know how to build front-end components.
- Proficiency in JavaScript Development.
- Good understanding of micro-server architecture and REST API.
- Should be comfortable with HTML, CSS, and related technologies
- You should know why a framework is necessary.
- Proficient in code versioning tools like Git.
Are you excited at the possibility of developing an already stellar team to meet the growing needs of our platform and business? Does this opportunity to build a groundbreaking team and solve hard problems sound amazing to you? If so, we would love to have you onboard!*
Brownie Points For:
- Experience building/working on Chrome Extensions.
- Proficiency with Socket.io and/or Redis.
- Familiarity with front-end build tools, such as Webpack.


- Require Angular (2+) Developers having experience of min. 2 years for a long term project.
- The candidate should be able to work independently for the given task.
- Job Location: Gandhinagar, Gujarat.
About Company
- VedikIn Solution is one of the leading web development & web hosting company providing a large number of services starting from web development to mobile app, eCommerce platform, cloud solutions, web hosting services, etc.
- We have a better work culture of fixed working hours, ideas flowing free flow, monthly entertainment trips & continuous appreciation for good work.
- We are located in Gandhinagar, Gujarat since 2016. As part of the expansion, we are currently hiring passionate and talented developers who want to join VedikIn's exponential growth & adventurous journey.
Responsibilities
- The candidate should be able to complete assigned work independently in a timely manner.
- The candidate should be able to communicate with the client independently.
Benefits
- Traveling allowance
- Monthly fun activities
- Monthly team building activities along with team lunch/dinner
- Flexible work timing
Job Type: Full-time
Salary: Up to ₹70,000.00 per month
COVID-19 considerations:
Mask is compulsory, Regular sanitization work is done at the office.

We are looking for a Senior Android Developer responsible for the development and maintenance of applications aimed at a range of Android devices including mobile phones and tablet computers.
Job Description -
Job Title: Expert Android Developer (Home Automation)
Experience: 5 to 8 Years experience
Job Location: Indore, Madhya Pradesh, India
Salary: Open (No bar for the right candidate) upto 12 Lac
Joining: Immediate (prefer less than 15 days Notice Period)
Skills: Android, Rx java , Java/J2EE, Core Java, etc.
Job Purpose:
The Android Engineer is responsible for building advanced applications for the Android Phones & Android Tablets. The candidate is required to work closely with Development, QA, Project Managers, Designers, and other team members daily to ensure the timely and cost-effective delivery of the final product that exceeds client expectations.
If you are interested, let’s connect via email (hr {at} jstechalliance.com) to discuss the details fully.
In the case that you are not available, we would appreciate any recommendations or reference of any qualified friends/colleagues.
Please feel free to contact me via email if you have any questions
Thanks & Regards
HR Manager
We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade applications.
You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java application development while providing expertise in the full software development lifecycle, from concept and design to testing.
Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.
Experience : 2+ years
Location : Mumbai (WFO only) Initial few months work from home
Notice Period : 0 to 30 days ( Immediate joiners are preferred)
Roles & Responsibilities :
(This role encompassing both API engineering using Java stack and web development
Experience in designing, developing, testing and successfully deploying critical and complex projects.)
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
· Build reusable code and libraries for future use
Required Skill set :
· Java background with a minimum of 3+ years experience in Java technologies.
· Experience in designing and developing application backend using frameworks like Spring Boot, Spring MVC, Jersey, JPA, Hibernate, SQL, Linux, JSON, XML, OAuth etc.
· Well & good if has Experience with frontend technologies
· Experience with both SQL and NoSQL database systems and writing SQL queries
· Strong experience building, designing, and consuming Restful web services.
· Exposure of Cloud Infrastructure - AWS and Alibaba Cloud
· Excellent understanding of ORM and Database concepts
· Experience with developing unit test code using JUNIT, Power Mock/EasyMock/Mockito etc.
· Experience with Git, Maven and CI/CD pipelines to deploy on Cloud applications
· Experience & knowledge on Micro services Architecture and API development using Java, spring, Spring Boot
· Experienced in roles conducting requirements gathering, writing user stories, creating application design and using design patterns
· Good knowledge on credentials/secrets management and data encryption techniques
· Good knowledge on coding standards, design patterns, unit testing.
· Good hands-on BitBucket/Github is preferred.



Description:
1. Hands-on backend web and API development experience.
2. Has strong MySQL and Database knowledge.
3. Working experience in building and deploying applications on servers like AWS, etc.
4. Good understanding of architectural patterns (e.g., MVC) is required.
5. Good communication and analytical skills.
6. Experience in building REST APIs in NodeJS and/or TypeScript.
7. Code repositories management in GIT.
8. Provide leadership to the team around new approaches, workflows, and technologies.
9. Experience in client requirement analysis and estimating projects timeline and efforts.
- Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms.
- Execute our visual strategy and calendar to be deployed across all digital channels.
- Work with our copywriter to conceptualize compelling designs that increase the brand's overall reach, engagement, and conversions to sales.
- Work on design collaterals like social media creatives, videos, infographics, blog & amp; web banners, emails, landing pages, etc.
- Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone.
- Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards.
- 3 - 5 years of experience designing digital content and marketing collaterals, with a good portfolio of work.
- Has a clean visual design sense with good conceptual, typography, grid, and illustration skills.
- Animation and video editing skills will be an added advantage, but not mandatory.
- Can work independently and in a team to manage multiple projects and aggressive deadlines.
- Ability to work in a fast-paced environment with high volumes.
- Exceptional attention-to-detail.
- Must be proficient in Adobe Creative Suite.
- Understand competitive and best-in-class design practices for digital content.
- Ability to uncover digital design trends and implement them wherever required.
Hiring for UK Education Campaign -
Interview process Remote.
Key Points for Job Seekers (Why should you join CogentHub)
Lead Generation;
No Sales;
Fixed Salary Date;
Home Drop facility (Pickup as per COVID Situation).
Paid Training Sessions;
Fixed shift timings / No stretch;
Fixed 6 days working
Daily & Monthly Incentives;
Best Pay package in the Industry.
Required:
Excellent English Communication Skills
Basic Computer Knowledge
Full Time Job in Voice Process
Preferred Experience 6 months to 1 Year in any International BPO domain
Job Descriptions:
- You have to deal with UK B2C customers for Lead Generation process.
Facilities:
Fixed Office Timings - (3:00pm- 12.00 am midnight)
Attractive Salary Packages (Fixed Salary)
Salary on Time
Free Home Drop Facility (as per the Transport Boundary)
Huge Daily & Monthly Incentives.
6 Days Working
Our Address:
Cogent Hub Private Limited
Udyog Vihar, Gurugram - 122016
About the Role:
- Your goal is to drive revenue & profitability via organic search with defined growth targets via up-levelling the content, SEO structure & tech.
- Directly manage SEO Team & deal with tech leads to hit monthly, quarterly, and annual traffic & revenue goals.
- You must have an excellent understanding of search engines, crawler behaviour.
- You must understand the technicality of using web crawlers, log analyzers, and set tools. • Understanding of code at least read/understand HTML.
- Your analytical and statistical skills should be strong — excellent level of expertise of Google Analytics, webmaster tools, etc.
- Be competitive and engender a sense of urgency, creativity, and curiosity for how we continue to outperform the competition in SEO.
- Understand how changes in search engine impact campaign performance, and build scalable, automated solutions to stay ahead of trends.
- Respond to rapid changes in the event landscape and marketplace to capture potential performance opportunities for Organic search.
- Manage and measure performance across keyword targets, but execute ad hoc strategic initiatives
- Establish the innovation mindset and always-on experimentation, including new page development, a/b test on-page optimization, schemas, etc.
- Highlight technical pitfalls and become the driving force behind building a reliable foundation of SEO tech (e.g., structured data, schema markup) and process that will scale in India & Overseas.
- Set clear KPIs and drive a team culture of accountability and rigor towards business impact.
- Be a domain expert on the educational industry.
What we are looking for
- Proven track record of building top talent and high performance.
- A Team Player
- Experience managing large scale systems in competitive and rapid growth environments
- Leadership on multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
- Bachelor's degree/MBA with equivalent experience of 4 - 5 years in Digital Marketing domain.
- Edu-tech and E-Commerce experience will be preferred.
- Extensive understanding of the digital marketing industry, best practices, user behavior, and buyer's psychology.
- A dynamic candidate who can adopt new techniques quickly.
- Strong understanding of social media marketing techniques.
- Ability to analyze metric data and convey recommendations appropriately to supervisors.
- Self-motivated, detail oriented and able to prioritize daily work efficiently.

