Area Sales Manager

About the role 

Most QA teams test software. We want someone who builds a machine that gets better at testing software every time it encounters a bug. 

This is not a role for someone who "uses AI tools." This is a role for someone who thinks like an architect. You will design a QA system that is legible to machines — structured, documented, and self-improving — so that the knowledge of every bug ever found is permanently encoded, queryable, and feeds back into the next test cycle. The goal is simple: the longer you are here, the harder it should be for us to ship a bug. 

You will own quality for Cash, a digital lending app (short-term personal loans) on Android and web — and that ownership extends from the front end all the way through to the back end. 

You are the first QA hire. You will build this function from scratch. 

There is no existing QA process today. No tooling is chosen. No taxonomy exists. No team is in place. You are the founding hire for this function.

Your first 60 to 90 days will be spent laying the foundation: choosing the tools, defining the bug taxonomy, writing the first skills, and establishing what "done" means across the engineering org. Once that foundation is stable, you will define the team structure you need, propose it, and then lead the hiring yourself. The engineers who join QA after you will be hired because you decided you needed them. 

This is a founder-mode role inside an engineering team. It requires someone who is energised by a blank canvas, not someone who wants to inherit a mature process. 

If you have spent your career executing inside an established QA function and are looking for more of the same, this is not the right role. If you have wanted the mandate to build the system properly from day one and have never had it — this is that opportunity. 

What you will own 

The knowledge base 

Every bug you find — whether in QA or in production — gets documented in a structured, machine-readable format. Not just "what broke" but: what flow triggered it, what the borrower context was, what data state preceded it, what the expected behaviour was, what the actual behaviour was, and which class of error it belongs to. Over time, this becomes Cash's QA Wikipedia — a corpus that an LLM can read and use to generate new test cases, that a new engineer can query to understand failure patterns, and that you can analyse to find where the product keeps breaking. 

This is not documentation for its own sake. It is infrastructure. The test suite is only as good as the knowledge base behind it. 

Skills, not scripts 

For every recurring testing workflow — new feature regression, release smoke test, critical-path sanity check, payment flow validation — you will build a skill: a reusable,

prompt-able test protocol that is AI-executable. When a new engineer joins, they run the skill. When an AI agent is asked to help test a release, it reads the skill. The skill improves every time a bug gets through it. 

The feedback loop 

Every production issue must close the loop. When a bug is found in production, you trace back why the QA cycle did not catch it, update the relevant skill, and add the scenario to the knowledge base. No bug should be found in production twice for the same underlying reason. 

Coverage — front end and back end 

Front end (Android and web) 

● Onboarding and Know Your Customer — Aadhaar/PAN flows, video KYC, bureau pulls 

● Loan application and eligibility decisions — rule engine outcomes, edge cases across credit tiers 

● Disbursement — payment gateway integration, failure states, retry logic

● Repayment — in-app payments, auto-debit, partial payment handling

● Collections and dunning — overdue flows, notification logic, settlement scenarios

● Regulatory compliance — Reserve Bank of India guidelines on digital lending, fair practices code, key fact statement display 

● Cross-platform consistency — Android app and web admin panel 

Back end 

● API contract testing — request/response behaviour, error codes, edge-case inputs

● Rule engine validation — confirming that credit decisioning, eligibility, and pricing logic produces correct outputs for known borrower profiles, including boundary cases

● Data integrity checks — verifying that the right records are created, updated, or flagged after key events (disbursement, repayment, status transitions)

● Integration testing — bureau, KYC provider, payment gateway, and notification service behave correctly end-to-end 

● Regression on back-end changes — any service update, migration, or config change must pass a defined back-end test protocol before reaching production 

Failure-state and idempotency testing 

Disbursements and repayments involve real money. What happens if the payment gateway times out mid-disbursement? What happens if a repayment webhook is delivered twice? What happens when a bureau call fails mid-application? You will own failure-path and retry-logic testing explicitly — not as an edge case, but as a first-class part of every release cycle. 

Audit trail and logging validation 

Every significant event in the borrower lifecycle — application submitted, bureau pulled, decision made, loan disbursed, repayment received — must produce a correct, complete, and tamper-evident audit log. You will test that these logs are accurate. In a regulatory inquiry or a borrower dispute, the audit trail is the evidence. 

Security testing (functional) 

You will own a security testing checklist covering: whether borrower data is exposed in API responses or logs, whether sessions expire correctly, whether API responses are correctly scoped to the authenticated user, and whether error messages leak sensitive information. This is not a penetration testing mandate — that is a separate engagement — but functional security hygiene is part of every release. 

Notification and communication testing 

sends SMS, push notifications, and WhatsApp messages at specific borrower lifecycle triggers. You will test correct trigger conditions, correct content, correct recipient,

and correct timing — including the case where the same event should not produce duplicate messages. 

Performance and load testing 

You will own a baseline load test that runs before major releases — simulating concurrent loan applications, concurrent repayments, and peak traffic scenarios. A lending app that degrades under campaign load is a trust problem, not just a technical one. 

Feature flag and staged rollout validation 

Cash introduces features to specific segments (by tier, cohort, or geography), you will verify that flags work correctly — users outside the target segment do not see the feature, and partial rollouts do not produce inconsistent back-end states. 

What good looks like in 90 days 

● Tooling chosen and set up: test management, bug tracking, and at least basic CI/CD integration 

● A structured bug taxonomy with at least five top-level failure classes, each with sub-types and historical examples 

● A skills library covering the five highest-risk flows (loan application, disbursement, repayment, KYC, collections) 

● Every production bug from the past three months documented in the knowledge base with root cause and skill update 

● A release checklist — covering both front end and back end — that an AI agent can execute the first 80% of independently 

What good looks like in 12 months 

● The knowledge base has enough signal to answer: which part of the product produces the most bugs per sprint, which bug class most often escapes to

production, and whether the front end or back end is the higher source of production risk 

● New features ship with skills pre-written as part of acceptance criteria, not as an afterthought 

● Back-end engineers treat you as a partner in the definition of done, not a gatekeeper at the end of the cycle 

● You have hired at least one QA engineer and defined the roadmap for the rest of the team 

● A measurable reduction in production escape rate compared to the baseline when you joined 

What we are looking for 

Non-negotiable: 

● 3+ years in QA for a fintech or digital lending product — loan origination, payments, or collections 

● Experience testing both front-end and back-end services — API testing, database state validation, and integration testing must be in your toolkit, not stretch goals ● Comfort with failure-path and edge-case thinking — happy-path testers need not apply 

● Proven habit of writing documentation that others actually use — not as a compliance exercise but as a tool 

● Hands-on experience using LLMs (Claude, GPT-4, Gemini) to generate test cases, analyse logs, or review coverage gaps 

● Ability to write basic automation scripts in Python or JavaScript — you do not need to be a developer, but you need to be able to build and maintain simple automated checks 

Strong signal:

● You have built something like a bug knowledge base before — even informally — and can show us what it looks like 

● You have thought about the difference between documentation as a record and documentation as infrastructure 

● You have worked in an environment where a decision made by a system had a direct financial consequence for an end user, and you understood the stakes that came with that 

● You have hired or mentored QA engineers before 

Why this role is different 

Most QA roles are reactive. A bug is found, a ticket is filed, the developer fixes it, QA closes it. The institutional knowledge of why that bug happened lives in someone's head or in a comment nobody will read again. 

We want the opposite: a QA function that compounds. Every bug makes the next release safer. Every production incident makes the test suite smarter. The person who builds that system is not a tester. They are an engineer of quality infrastructure.

Why Join Us? 

● Work directly with Founders: Mikhil Innani, former co-founder of PharmEasy and ex-Product Head at Hotstar, and Diksha Nangia, a former banker and CFA Charterholder 

● Best of both worlds: startup speed + listed company stability 

● High ownership, strong learning curve, and direct business impact ● A fast-paced, collaborative culture that values innovation, ownership, and bold thinking

Learn More About Us 

● Annual Report 2024–25 

● Vision Video 

About the Company:

Shrameco Pvt. Ltd. is a development-focused ecosystem committed to creating meaningful opportunities through the 4E Model – Education, Employment, Entrepreneurship, and Empowerment.

The organization works to bridge the gap between skills, opportunities, and resources by enabling individuals, institutions, and communities to access quality training, sustainable livelihoods, and growth-oriented development pathways.

Through a strong combination of technology solutions, field expertise, and strategic partnerships, Shrameco delivers impactful initiatives across government collaborations, skill development, digital governance, and enterprise support programs.

Our mission is to strengthen human capital and promote inclusive socio-economic progress by empowering individuals to learn, work, innovate, and lead with confidence.

Role Overview:

We are looking for a Full Stack Developer with 1–2 years of experience who can work on both frontend and backend systems to build scalable platforms, dashboards, and APIs.

The candidate will be involved in developing data-heavy applications, dashboards, and mobile-integrated platforms used by government bodies, NGOs, and enterprises.

This role requires someone who understands modern web technologies, API architecture, database design, and production deployment practices.

Key Responsibilities

Full Stack Development

• Develop and maintain web applications, dashboards, and portals.
• Build REST APIs and backend services for mobile and web applications.
• Implement secure authentication and authorization systems.
• Develop scalable features for large-scale data collection and analytics platforms.

Frontend Development

• Develop responsive interfaces using:
• React.js / Next.js
• HTML5, CSS3, TailwindCSS
• JavaScript / TypeScript
• Build admin dashboards, analytics views, and data visualization components.
• Optimize frontend performance and responsiveness.

Backend Development

• Develop backend APIs using:
• Node.js
• Express.js / NestJS
• Design and implement secure and scalable APIs.
• Integrate external services such as:
• Email services
• Payment gateways
• Third-party APIs
• Government services APIs

Database Development

• Design and manage databases such as:
• PostgreSQL
• MongoDB
• MySQL
• Write optimized queries and manage data structures.
• Work with large datasets such as data collected from field surveys and analytics platforms.

Integration with Mobile Applications

• Build APIs used by Flutter mobile applications.
• Ensure API performance and reliability for field applications.

DevOps & Deployment

• Assist in deployment and maintenance of applications on:
• AWS
• Vercel
• Firebase
• Work with tools like:
• Docker (basic)
• GitHub
• CI/CD pipelines

Requirements

• Strong knowledge of JavaScript
• Experience with React.js / Next.js
• Backend experience with Node.js
• Experience with REST API integration
• Knowledge of JSON parsing and data models
• Knowledge of SQL or NoSQL databases
• Basic knowledge of authentication systems (JWT, OAuth)
• Experience using Git & GitHub
• Understanding of MVC / Clean Architecture principles
• Ability to write clean, maintainable code
• Knowledge of debugging and performance optimization

What we offer

• Opportunity to work on large-scale impactful projects
• Exposure to modern architectures
• Collaborative and growth-focused environment
• Opportunity to contribute to high-impact technology platforms

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

• School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
  • Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools

• Stakeholder Management in Schools:
  • Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
  • Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
• Team Building- Build a high quality sales team and lead it in that city

🔎 What are we looking for?

• Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
• Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
• Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action → Have the temperament to experiment and execute in uncertainty
• Hustler → Ability to generate resources to solve a problem
• Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

• 3+ years of doing b2b sales
• Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
• Willingness to be on the ground most of the time and doing field sales
• Relevant experience of selling to schools is desirable but not a requirement

• Becoming a part of the early core team
• Competitive salary plus ESOPs
• Work with colleagues from strong backgrounds & hungry to succeed
• Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
• o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan 

• Firmware Design and Development experience on different micro-controllers.
  
• C/C++ programming
  
• Linux Commands Operating System Concepts
  
• board bring up, embedded software, Kernel Build, Yocto
  
• Shell scripting Networking Concepts Openwrt OS Concepts
  
• Must have good Communication and Presentable skills.
  
• Experience on any Wifi, Bluetooth, GSM modules is a plus.
  
• Design, develop, code, test and debug system software.
  

Job description – Information Security (Network)

Roles and Responsibilities

Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the company cyber security consulting team, individual’s primary role would be to work with ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be responsible for implementation of new projects under Information Security Domain
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in development of proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
• Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant  teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Good understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
• Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Good knowledge on Privacy, Governance and reporting
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to assist in value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management