Sales Engineer

Job Overview:

As a Technical Lead, you will be responsible for leading the design, development, and deployment of AI-powered Edtech solutions. You will mentor a team of engineers, collaborate with data scientists, and work closely with product managers to build scalable and efficient AI systems. The ideal candidate should have 8-10 years of experience in software development, machine learning, AI use case development and product creation along  with strong expertise in cloud-based architectures.

Key Responsibilities:

AI Tutor & Simulation Intelligence

• Architect the AI intelligence layer that drives contextual tutoring, retrieval-based reasoning, and fact-grounded explanations.
• Build RAG (retrieval-augmented generation) pipelines and integrate verified academic datasets from textbooks and internal course notes.
• Connect the AI Tutor with the Simulation Lab, enabling dynamic feedback — the system should read experiment results, interpret them, and explain why outcomes occur.
• Ensure AI responses remain transparent, syllabus-aligned, and pedagogically accurate.

Platform & System Architecture

• Lead the development of a modular, full-stack platform unifying courses, explainers, AI chat, and simulation windows in a single environment.
• Design microservice architectures with API bridges across content systems, AI inference, user data, and analytics.
• Drive performance, scalability, and platform stability — every millisecond and every click should feel seamless.

Reliability, Security & Analytics

• Establish system observability and monitoring pipelines (usage, engagement, AI accuracy).
• Build frameworks for ethical AI, ensuring transparency, privacy, and student safety.
• Set up real-time learning analytics to measure comprehension and identify concept gaps.

Leadership & Collaboration

• Mentor and elevate engineers across backend, ML, and front-end teams.
• Collaborate with the academic and product teams to translate physics pedagogy into engineering precision.
• Evaluate and integrate emerging tools — multi-modal AI, agent frameworks, explainable AI — into the product roadmap.

Qualifications & Skills:

• 8–10 years of experience in software engineering, ML systems, or scalable AI product builds.
• Proven success leading cross-functional AI/ML and full-stack teams through 0→1 and scale-up phases.
• Expertise in cloud architecture (AWS/GCP/Azure) and containerization (Docker, Kubernetes).
• Experience designing microservices and API ecosystems for high-concurrency platforms.
• Strong knowledge of LLM fine-tuning, RAG pipelines, and vector databases (Pinecone, Weaviate, etc.).
• Demonstrated ability to work with educational data, content pipelines, and real-time systems.

Bonus Skills (Nice to Have):

• Experience with multi-modal AI models (text, image, audio, video).
• Knowledge of AI safety, ethical AI, and explain ability techniques.
• Prior work in AI-powered automation tools or AI-driven SaaS products.

Join an Innovative Growth Team as an Engineering Architect!

Fresh Prints is an NYC-based custom apparel startup. We find incredible students and give them the working capital, training, and support to build the business at their schools. We have 400+ students who will contribute significantly to our revenue in the next 12 months. We develop, host, and operate a custom-built OMS and a client-facing application.

We’re looking for a dynamic, driven, and experienced professional who wants to take on the challenges mentioned below. We need you to participate in feature discussions, dig into business requirements, and understand the user.

Some of the questions that you'll work on:

• How do we ensure that our Customer facing and Internal tech scales with the growth of the business?
• How do we improve our application performance? 
• What new unique value propositions can we create through tech?
• How do we develop additional revenue channels?
• How do we increase operational efficiency?
• How do we usher in the next stage at Fresh Prints?

This role reports to Srini Raju, our AD of Engineering, and you will work with an extremely talented and professional team.

Roles & Responsibilities

• Delivers solution or infrastructure development services, such as coding, programming, and creating program specifications in a defined project, using sound technical capabilities.
• Develops, modifies, and maintains solutions or infrastructure, ensuring compliance with the relevant standards.
• Lead the Development & Engineering team in the area of specialization and developed the team to ensure it has the right capability.
• Contributes to the strategic direction within the area of specialization, including standards, culture, and ways of working in line with the departmental strategy
• Strategically leverage networks to drive innovation, best practices,s and continuous improvement culture.
• Drives the relationship with other departments and significantly contributes to the development of the design, technology, product development, and vendor strategy
• Work with business users to capture requirements and review code & design, ensuring excellent delivery as per standards.

Your Focus Area at Work will be:

Customer orientation with a strong focus on quality

• Knowledge in the following areas is beneficial: AWS, CI/CD, NodeJS, Angular, React
• Good communication skills to discuss, gather requirements from businesses and recommend technologies with Architecture design.
• Contributes to defining the product's architecture with the solution architect.
• Supports the product owner in writing user stories and offers crucial Technical knowledge for shaping the end-to-end process and data flow.
• Support and advise product owners by ensuring technical and architectural feasibility, readiness, and compliance.
• Drive adoption of newer cutting-edge technology within the organization through knowledge sessions, adoption of the same in the solution, etc.
• Assist the product teams in translating business and product requirements into technical requirements, models, and software architecture.
• Guide team development efforts toward successful project delivery.
• Identify and encourage areas for growth and improvement within the team. Collaborate with other software developers, business analysts, and software architects to plan, design, develop, test, and maintain applications built on JS technologies.
• Assist in the collection and documentation of user requirements and development of user stories, estimates, and work plans.

You Are

• Proactive: You believe it’s always on you to make sure anything you do is a success.
• In love with challenges: You revel in solving problems and want a job that pushes you out of your comfort zone.
• Goal-oriented and ambitious: You’re dedicated to a long-term vision of who you are and where you want to go.
• Open to change: You’re inspired by the endless ways in which everything we do can be improved.
• Calm under pressure: You have a sense of urgency but channel it into productively working through any issues.

Compensation & Benefits

• Competitive salary
• Health insurance
• Personal Accident Insurance (India only)
• The opportunity to learn a lot rapidly
• Working in a great culture

Job Location

• This is 100% remote work.

Working Hours:

• 1:30 pm IST - 11:30 pm IST

Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

Requirements:

- Good Experience as a Business Analyst (non-Presales experience)

- Should be involved in the entire project/product delivery cycle

- Has good understanding of Magento Application Architecture & should be able to provide feedback on same when needed

- Project or Product Analyst experience across multiple projects or a program through the entire solution delivery process and financial reporting.

- Proactively identifies when projects and/or programs are tracking off schedule, over or under budget thresholds and out of compliance with requirements & it escalates to the Project Manager.

- Makes process improvement recommendations to management, drives consistency and improve reporting

- Excellent Oral and Writing English skill including presentation skill

- Ability to Manage Client call, communication Independently

- Experienced in Preparing Large scale FRS, BRD , Wireframe ,proposal document

- Knowledge of Scrum and Agile Methodology

- Jira Knowledge would be added advantage

- Experienced in preparing the estimation document will be added advantage

Job Description 

Experience : 3+ years in end to end US Technical Hiring 

Location : Pune 

Notice Period : Immediate Preferred 

To be eligible you must be: 

• Excellent in sourcing through Job Portals, Social Media, x ray Search-Booleans, etc.
• Responsible for full-cycle recruiting: Sourcing the candidates, screening them, Interview coordination, rate negotiation and hand-holding all the way till closure 
• Exceptional communication, interpersonal, and decision-making skills
• Able to analyze resumes and determine appropriate matches for vacancies
• Understanding of impact to business and metrics 
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Hands on experience with Applicant tracking systems 
• Ability to listen, understand, convey, and relate ideas, concepts and issues clearly and confidently through all channels while having an awareness of environmental cues
• Understanding of various visa status and Tax Terms (C2C, C2H, W2, 1099, Permanent).
• Willing to work in Night Shift (USA TIME ZONE) 

Roles & Responsibilities: 

• Effectively sourcing right fit and getting closures on time
• Coordinate with multiple Vendors and onsite teams to gather exact requirements and schedule Interviews
• Maintain and develop pipeline of eligible candidates for future open positions
• Qualify or reject candidates based on interview feedback and resume reviews
• Serve as contact person for questions from candidates
• Understand hiring leaders needs and deliver value by crafting best solutions for them
• Work on different recruitment metrics and share with business/team as and when required

Ideally  from IIT, NIT, IIIT ,top colleges or hackers with project demonstrating exceptional problem solving capability.

Note : This job is for immediate joining. Please apply ONLY IF you can join immediately.

Experience :- Junior role : 1 to 3 years/Senior : 5 to 7 Years

Industry: FinTech / BFSI

Functional Area: Core Platform Programming, Maintenance

Role Category: Programming & Design

Role: Software Developer

Employment Type: Permanent Job, Full Time

Overview:

We are looking for a passionate, talented, and motivated UI/UX  Front End Angular Developer to join our team and help build out the next set of kick-ass features.

FE/UIX  Developer at Konectbox, you’ll deliver high-quality technical solutions to build UI/UX  using a range of different technologies. You’ll be involved in the entire product development lifecycle including the design, development, deployment and maintenance of new and existing features.

You should apply to us if you’re excited about working on the newest technologies and delivering value with a sense of ownership. If selected, you get to be a part of a small but committed group of technologists who are trying to improve how events are ticketed and marketed in India.

About the role:

• Highly skilled at front-end engineering using Object-Oriented JavaScript, various JavaScript libraries and micro frameworks (Angular, Prototype, Backbone), HTML and CSS
• Translates designs and style guides provided by the UI/UX team into functional user interfaces, ensuring
• Well versed in software engineering principles, frameworks and technologies
• Self-directed team player who thrives in a continually changing environment
• Builds mobile software applications Follows coding standards, builds appropriate unit tests, integration tests and deployment scripts
• Assists in defining architectures Collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities
• Owns success Takes responsibility for successful delivery of the solutions
• Communicates continually with the project teams Explains progress on the development effort
• cross browser compatibility and performance
• Contributes to continual improvement by suggesting improvements to user interface, software architecture or use of new technologies
• Nice to have : 
• Complete understanding of internal code library (jquery or any other)
• Some record of contribution to any front end open source project.

Perks :

• You get to work at a fun filled atmosphere
• Have ample chances of learning leadership, mentor-ship skills
• A solid salary package along with chance to get good value of ESOPs.

Salary Range : 6 LPA to 12 LPA 

(based on qualifications, experience and skills)

Key Skills : Javascript, Angular, Backbone, Prototype, HTML, CSS