Contribute to the overall product roadmap across all platforms - web, mobile, apps -- after careful consideration of the needs of internal and external parties
Lead development of new product offerings by conducting market research, user surveys, and the like to understand where and how we can satisfy unmet consumer needs.
Manage the product development process from conception through wireframing, design, build, release, analysis, and iteration
Be a critical voice of the user within Impact Guru. Ensure we are doing everything we can to help users save money.
Employ a range of qualitative (user discovery research, focus groups, usability studies, etc.) and quantitative (surveys, analytics, market research, etc) methods to better understand our users' needs.
Conduct A/B tests to understand how we can increase the desired use case(s) of our
products.
Skills And Qualifications:
1-3 years of experience developing web products ideally with a background in technical
product management or web engineering.
Capacity to think strategically, and an ability to understand how product decisions are tied to key business drivers
Strong quantitative capabilities, and experience using analytics platforms to understand product usability (Google Suite, Adobe Analytics, FB Analytics, Omniture, Clevertap, etc.)
Familiarity with APIs, documentation, web system architecture
Mobile-first approach and Focus on creating super-optimized user experience for mobile users
An understanding of what makes for good user experience and beautiful design.
BE/BTech/BA/BS Degree in Computer Science/Engineering, business, marketing, etc.
MBA is a plus
Good knowledge of MySQL and/or other RDBMS
Proficiency in MS Excel
Proficiency in using wireframing and prototyping tools like Balsamiq, ProtoIO, inVision, etc.
About Impact Guru
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About the role
- Manage new products and features, improve existing products and features.
- Customer obsession & talking to customers on a regular basis.
- Hard core prioritisation on what is most important for users.
- Clear decision making in ambiguous situations using data & connecting the dots.
- Partner with engineering & design to ship great products & features
Qualifications and Experience
- 3-5 years managing cross disciplinary products at scale as a product manager
- Strong passion for Privacy. Although no previous experience in this domain is required and mentorship will be provided, you must be willing to become a deep expert in this field.
- Computer Engineering or Software Engineering background with the ability to parse various layers of a software stack (to understand its implications on Privacy)
- A history of building and cultivating lasting cross-functional partnerships with both internal and external groups across Engineering, Product, Security, and Legal
- You are a strategic problem solver and valued collaborator; you are just as comfortable strategizing and leading as you are diving into the details of product work when circumstances require it.
- An entrepreneurial mentality and are flexible, self-motivated, dedicated, and hard-working. You actively recognise needs, resolve problems, anticipate issues, and develop solutions.
Job Description
1. The candidate will work on building whatsapp as a communication layer for Heyo.
2. The use-cases include building whatapp chatbot for support, helping merchants to send automated communication to their customers and other chat related use-cases
3. Its a hand-on role, so the person should be good in wirting PRDs, interacting with design and engineering teams
4. The candidate should be on top of the updates by whatsapp and should be able to think of use-cases around it
Requirements
1. Have 3-7 years of PM experience
2. Have worked on whatsapp business APIs and built chatbots in the past
3. Working as a hands-on person
We have interesting and exciting openings for various Product Manager roles
About us
- Innoviti (http://www.innoviti.com/">innoviti.com) is India’s largest provider of payment solutions to Enterprise merchants.
- Processing $10 Bn of payments from 2000 cities. We today have 76% of Enterprise market share.
- Enterprises such as Reliance, Landmark Group, Shoppers Stop, Pantaloons, Hamleys, Van Heusen, Louise Phillipe, Madura Garments and several other hundreds of Enterprises are our customers.
- Our vision is to use technology to unlock the hidden value in payments, helping large and small businesses constantly find new and unique ways to grow faster with lesser efforts.
- We believe payment transactions are more than money moving pipes. Whenever a payment happens, it is not only the merchant who makes money, but also the brand whose product was sold and the bank whose payment instrument was used. A merchant, brand, and bank talk to the same consumer, however there is no easy way for them to talk to each other. Our technology makes this collaboration happen, and makes it happen at the point of payment. We help them share customers and share marketing budgets, in turn targeting customers better than possible otherwise. By making it happen at the point of payment we ensure for each party that their marketing efforts are translating into sales.
- Today our technology has helped large businesses grow faster with lesser efforts. They have been able to offer EMI, BNPL, Cashbacks, Loyalty Point redemption and other offers with merchants, brands and banks participating in it. Every day new use cases are designed and stitched using our technology platform.
- Our next target are small merchants. For them, the problems are far larger and more complex. They have no means to access the marketing budgets or customers of large brands or banks. They cannot even cross the regional offices of these businesses. This is where we come in. We are bringing the power of the technology created for large merchants to these businesses. Helping bring the power of large brands and banks with whom we already partner to small merchants.
- Innoviti’s first target category in this segment is small merchants selling electronic goods – mobiles, durables, laptops etc. They are struggling the most as their customers find attractive offers online through partner brands and banks, which they can’t match in their stores. These businesses offer the advantage of touch, feel and explanation in local language. What they lack is the technology to discover, access customers and attract them with superior offers.
- GENIE, our smart marketing platform helps them do that. It is a mobile app that integrates with bank and brands on one end and Google and Facebook on the other. It not only helps them discover and access customers searching for these products online, but also attract them to their stores with offers better than online.
- The app was launched in July 2021 and has shown a 100% month-on-month growth, with more than 23% of the merchant’s monthly sales now happening through it.
- In the next 5 years Innoviti wants to scale up its GTV from $10Bn to $30Bn, multiplying its revenue 10X.
- We want to be recognized in this space as the company that transformed the payments industry by showing ways of extracting value from payment transactions better than anyone else. We want to be setting the path for the next generation of payment solutions, that will be followed by others.
- Towards this we need to hire aggressive talented individuals, who firmly believe that no problem is unsolvable. That there is always a way to solve the toughest of problems. Those who get excited by solving such tough problems at scale, and seeing the impact of that around them in the market. Those who feel fulfilled when they see that it is making a difference to the lives of people around them.
To drive this roadmap the company is looking for talent who are ready to do what no payments platform has done before and what every payment platform will do thereafter.
Would you like to join this journey?
Job Description
Designation: Product Manager
Location: Bangalore (Work From Office)
Qualification: Graduation/Post Graduation from reputed institutes
Please find below the job description for various Product Manager openings.
- uniPAY Next Product Manager
- Should come from a retail IT background, either vendor to retail IT or working as a Sr. Manager/AVP in retail IT
- Experience in implementing POS solution for retail checkout
- Experience in implementing SAP or Microsoft Dynamics
- Atleast 8-10 years of experience in retail IT
- Strong understanding of store level IT operations, cashier challenges
- Should have experience in product and project management
- Would be responsible for solutioning support to business
- Would be responsible for all customer communication around new projects
- Would be responsible for product roadmap
- Would be responsible for driving usage of product, customer satisfaction and wallet share of customer.
- Payments Product Manager
- Should come from a payments background in a bank. Either a vendor to the bank providing payment systems – like FIS, Atom, Hitachi, Zeta, or working in the payments department of a bank as a product manager.
- Experience in implementing cards and UPI systems
- Strong understanding of card and UPI technology
- Atleast 8-10 years of experience in payments as Product Manager/Sr. Product Manager role.
- Would be responsible for interfacing with banks, other financial service providers for solutioning support and communication.
- Would be driving the payments platform roadmap
- Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer.
- Installments Product Manager
- Should come from a lending background in a bank, NBFC.
- Either a vendor to these entities like from Nucleus, Lentra, Jocata, or working in a bank/NBFC in the product management department.
- Experience in implementing various lending products for various segments
- Strong understanding of fundamentals of how lending works
- Atleast 8-10 years of experience in lending as Product Manager/Sr. Product Manager role.
- Would be responsible for interfacing with banks/NBFCs, other financial service providers for solutioning support and communication.
- Would be driving the installments platform roadmap
- Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer.
- Brand Product Manager
- Should come from a strong catalogue management background in retail IT automation companies – typically MNCs here.
- Experience in designing systems for organizing retail brand catalogues for various end uses such as inventory, pricing, taxes.
- Experience in having worked with large retailers, both online and offline in providing and integrating such systems with them.
- Strong fundamentals in data and database management.
- Atleast 8-10 years of experience in this role as Product Manager/Sr. Product Manager.
- Would be responsible for interfacing with retailers, OEMs for solutioning support and communication.
- Would be driving the brands platform roadmap
- Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer
- GENIE App Product Manager
- Should come from a strong mobile app product management background
- Apps that deal with live transaction level management
- Should have a strong start-up mindset of rapid changes
- Strong in UI/UX, strong understanding of consumer interactions with mobile interfaces
- Experience of having designed apps from scratch, taken it to scale of atleast 1 million active users
- Experience in designing interfaces, notification management, usage tracking systems
- Atleast 5-6 years of experience in this role as Product Manager/Sr. Product Manager.
- Would be responsible for interfacing with product marketing, small and medium merchants, their cashiers.
- Would be driving the GENIE App roadmap
- Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer
- Sales Platform Product Manager
- Should come from a strong background of designing workflows and use-cases in SalesForce for field force management
- Experience in integrating SalesForce with other systems for data and decisions
- Experience in having worked with organizations with large field force for such system creation.
- Strong fundamentals in data and database management.
- Atleast 8-10 years of experience in this role as Product Manager
- Would be responsible for interfacing with internal business and operations team for solutioning the systems and then driving roadmap.
- Would be driving the sales platform roadmap
- Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer
Personality:
- The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.
- The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.
- Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.
- Reaching out and speak to consumers directly understand clearly their painpoints.
- Using analytical tools to analyze user behavior in the app, understanding its underlying causes;
- Proposing solutions and sharing and presenting findings to the other members ofthe team.
- Doing competitive analysis on competitive products.
- Ensuring high quality for the app and websites;
- Rigorously testing out new and existing features, identifying bugs, and prioritizingthem with team members.
- Working closely with the leadership team of a top tier fast-growing startup
- Presenting and communicating findings to other members of the team
- Working with diverse members of the team to inspire and to meet timelines.
Desired Candidate Profile
What you need to have:- Experienced product manager with a track record of building great consumer mobile apps.
- Strong passion for consumer mobile apps.
- Great understanding of design to build a solid consumer experience.
- Strong analytical skills - defining a problem & thinking of solutions.
- Ability to analyze problems and solutions from multiple perspectives.
- Self-starter with initiative who can think and communicate clearly.
- A solid track record of building high-quality consumer mobile apps at a fast-growing product company or startup.
- High attention to details
- Great skills in designing UX flows in the app
- Ability to work hard with uninterrupted concentration
- Great attitude - a positive can-do attitude
- High intellectual horsepower and ability to apply first principles thinking
- Ability to prioritize - especially between “nice to have” value props versus “must-have” features that maximize user satisfaction
- Someone who understands the difference between a user journey and a user flow.
- Crazy about building value for the end-user.
- Knows the importance of spending more time talking to customers and less time talking to management.
- Realizes the majority of the job is to identify, define and solve the right problems, fast.
- Dreads feature requests and just does not want to build new features till absolutely necessary.
- Can sell the product to the end customer.
Roles and responsibilities
- Own product strategy and roadmap for one of the core initiatives of the company ecosystem.
- Continuously work with a dedicated set of analysts and user researchers to understand user needs better.
- Generate detailed PRDs for feature proposals.
- Have a strong sense of product design and work with the UX team to convert requirements to product interfaces.
- Work with developers to ensure timely and high-quality delivery of user value.
- Track features, once in production. Work continuously for their success or take the call to remove them from the product.
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Designation: Product Analyst
What you’ll be doing:
• You’ll understand the customer requirements by carrying out user research.
• You’ll be creating a road-map from conceptualization to release.
• You’ll evaluate the market competition and position the product line to appeal to the user.
• Come up with a clear-cut business impact for every suggested feature.
What you’ll bring to the team:
• A passion for data and an exceptional ability to solve complex problems.
• Strong knowledge of SQL or Python.
• Hands-on experience in any of the wireframing products like draw.io, Adobe XD, Balsamiq, etc
• Appreciable know-how and experience in technology.
• Good team player
• Work independently under minimal direction with a strong work ethic.
• You’ll bring an established ability to work in cross-functional environments including working closely with sales, marketing, business management, customer support, and engineering teams.