Area Manager - Sales

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

🚀 Hiring: Python Full Stack Developer

⭐ Experience: 4+ Years

📍 Location: Gurgaon

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

🎇 About the Role:-

We are looking for an experienced Python Full Stack Developer (Backend Focus) with 4–6 years of experience to join our dynamic team. You will play a key role in backend development, API design, and data processing, while also contributing to frontend tasks when needed. This position provides excellent opportunities for growth and exposure to cutting-edge technologies.

✨ Required Skills & Experience

✅ Backend Development: Python (Django/Flask), MVC patterns

✅ Databases: SQL, PostgreSQL/MySQL

✅ API Development: RESTful APIs

✅ Testing: pytest, unittest, TDD

✅ Version Control: Git workflows

✅ Frontend Basics: React, JavaScript

✅ DevOps & Tools: Docker basics, CI/CD concepts, JSON/XML/CSV handling

✅ Cloud: Basic Azure knowledge

• Handling end to end Technical Recruitment across various verticals.
• Stakeholder management, client and talent management
• Using Job portals like Naukri, CutShort, Angel List, Linkedin Recruiter, Hyrst, Instahyre, etc for recruitment.
• Preferred candidate:- BE / Btech / BCA / MCA / Mtech / MS or someone from a technical background

Senior Data Engineer

Responsibilities:

●      Clean, prepare and optimize data at scale for ingestion and consumption by machine learning models

●      Drive the implementation of new data management projects and re-structure of the current data architecture

●      Implement complex automated workflows and routines using workflow scheduling tools 

●      Build continuous integration, test-driven development and production deployment frameworks

●      Drive collaborative reviews of design, code, test plans and dataset implementation performed by other data engineers in support of maintaining data engineering standards 

●      Anticipate, identify and solve issues concerning data management to improve data quality

●      Design and build reusable components, frameworks and libraries at scale to support machine learning products 

●      Design and implement product features in collaboration with business and Technology stakeholders 

●      Analyze and profile data for the purpose of designing scalable solutions 

●      Troubleshoot complex data issues and perform root cause analysis to proactively resolve product and operational issues

●      Mentor and develop other data engineers in adopting best practices 

●      Able to influence and communicate effectively, both verbally and written, with team members and business stakeholders

Qualifications:

●      8+ years of experience developing scalable Big Data applications or solutions on distributed platforms

●      Experience in Google Cloud Platform (GCP) and good to have other cloud platform tools

●      Experience working with Data warehousing tools, including DynamoDB, SQL, and Snowflake

●      Experience architecting data products in Streaming, Serverless and Microservices Architecture and platform.

●      Experience with Spark (Scala/Python/Java) and Kafka

●      Work experience with using Databricks (Data Engineering and Delta Lake components) 

●      Experience working with Big Data platforms, including Dataproc, Data Bricks etc

●      Experience working with distributed technology tools including Spark, Presto, Databricks, Airflow

●      Working knowledge of Data warehousing, Data modeling

●      Experience working in Agile and Scrum development process

●      Bachelor's degree in Computer Science, Information Systems, Business, or other relevant subject area

Role:

Senior Data Engineer

Total No. of Years:

8+ years of relevant experience 

To be onboarded by:

Immediate

Notice Period:

Skills

Mandatory / Desirable

Min years (Project Exp)

Max years (Project Exp)

GCP Exposure 

Mandatory Min 3 to 7

BigQuery, Dataflow, Dataproc, AI Building Blocks, Looker, Cloud Data Fusion, Dataprep .Spark and PySpark

Mandatory Min 5 to 9

Relational SQL

Mandatory Min 4 to 8

Shell scripting language 

Mandatory Min 4 to 8

Python /scala language 

Mandatory Min 4 to 8

Airflow/Kubeflow workflow scheduling tool 

Mandatory Min 3 to 7

Kubernetes

Desirable 1 to 6

Scala

Mandatory Min 2 to 6

Databricks

Desirable Min 1 to 6

Google Cloud Functions

Mandatory Min 2 to 6

GitHub source control tool 

Mandatory Min 4 to 8

Machine Learning

Desirable 1 to 6

Deep Learning

Desirable Min 1to 6

Data structures and algorithms

Mandatory Min 4 to 8

Role

We are looking for a Growth hacker to join the core team. The role will start off as a strong individual contributor and later involve building the team as well as we scale. It will mean taking on full responsibility for driving revenue through ideas and actions that help meet brand, product and business objectives.

Key Work Areas

• Evaluate and enhance end-to-end customer experience across multiple channels and customer touch points
• Test and optimize marketing tactics for customer acquisition, retention and conversion rate optimization
• Manage, optimise and execute multi-channel marketing and retargeting campaigns
• Analyse own content stream to optimise content strategy
• Write crisp copy with quick turn-around time
• Optimise listing for e-commerce marketplaces  
• Draw insights from product sales data for product portfolio optimisation

Be Part Of Building The Future

Dremio is the Data Lake Engine company. Our mission is to reshape the world of analytics to deliver on the promise of data with a fundamentally new architecture, purpose-built for the exploding trend towards cloud data lake storage such as AWS S3 and Microsoft ADLS. We dramatically reduce and even eliminate the need for the complex and expensive workarounds that have been in use for decades, such as data warehouses (whether on-premise or cloud-native), structural data prep, ETL, cubes, and extracts. We do this by enabling lightning-fast queries directly against data lake storage, combined with full self-service for data users and full governance and control for IT. The results for enterprises are extremely compelling: 100X faster time to insight; 10X greater efficiency; zero data copies; and game-changing simplicity. And equally compelling is the market opportunity for Dremio, as we are well on our way to disrupting a $25BN+ market.

About the Role

The Dremio India team owns the DataLake Engine along with Cloud Infrastructure and services that power it. With focus on next generation data analytics supporting modern table formats like Iceberg, Deltalake, and open source initiatives such as Apache Arrow, Project Nessie and hybrid-cloud infrastructure, this team provides various opportunities to learn, deliver, and grow in career. We are looking for innovative minds with experience in leading and building high quality distributed systems at massive scale and solving complex problems.

Responsibilities & ownership

• Lead, build, deliver and ensure customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product.
• Work on distributed systems for data processing with efficient protocols and communication, locking and consensus, schedulers, resource management, low latency access to distributed storage, auto scaling, and self healing.
• Understand and reason about concurrency and parallelization to deliver scalability and performance in a multithreaded and distributed environment.
• Lead the team to solve complex and unknown problems 
• Solve technical problems and customer issues with technical expertise
• Design and deliver architectures that run optimally on public clouds like  GCP, AWS, and Azure
• Mentor other team members for high quality and design 
• Collaborate with Product Management to deliver on customer requirements and innovation
• Collaborate with Support and field teams to ensure that customers are successful with Dremio

Requirements

• B.S./M.S/Equivalent in Computer Science or a related technical field or equivalent experience
• Fluency in Java/C++ with 8+ years of experience developing production-level software
• Strong foundation in data structures, algorithms, multi-threaded and asynchronous programming models, and their use in developing distributed and scalable systems
• 5+ years experience in developing complex and scalable distributed systems and delivering, deploying, and managing microservices successfully
• Hands-on experience  in query processing or optimization, distributed systems, concurrency control, data replication, code generation, networking, and storage systems
• Passion for quality, zero downtime upgrades, availability, resiliency, and uptime of the platform
• Passion for learning and delivering using latest technologies
• Ability to solve ambiguous, unexplored, and cross-team problems effectively
• Hands on experience of working projects on AWS, Azure, and Google Cloud Platform 
• Experience with containers and Kubernetes for orchestration and container management in private and public clouds (AWS, Azure, and Google Cloud) 
• Understanding of distributed file systems such as  S3, ADLS, or HDFS
• Excellent communication skills and affinity for collaboration and teamwork
• Ability to work individually and collaboratively with other team members
• Ability to scope and plan solution for  big problems and mentors others on the same
• Interested and motivated to be part of a fast-moving startup with a fun and accomplished team