Social Media Executive

Company Description:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Description:

• Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across multiple regions and industries.
• Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams, including Sales, Marketing, Product, and Customer Success, to ensure alignment on partner requirements and success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Take ownership of revenue targets for specific partner regions or verticals.

Qualifications:

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 2–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
• Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
• Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
• Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Additional Information:

• Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

About Ampera

Ampera builds enterprise-grade AI platforms that sit at the intersection of large-scale data systems, intelligent orchestration, and applied AI.

Our products help Fortune 1000 companies optimize operations, manage risk, and unlock decision intelligence using AI, LLMs, and agentic workflows.

Role Overview

We are looking for a strong Full Stack Engineer who has built production-grade enterprise applications, worked with large datasets, and is excited about integrating AI systems and LLM-powered workflows into real-world platforms.

This is not a UI-only or API-only role.

You’ll own end-to-end system design, from frontend experiences to backend orchestration and AI integration.

What You’ll Work On

• Enterprise web platforms used by analysts, admins, and leadership
• High-scale data-intensive applications (query orchestration, risk intelligence, estimation engines)
• AI-augmented workflows (LLMs, agents, optimizers, explainability layers)
• Secure, governed, multi-tenant systems with role-based access

Key Responsibilities

Full Stack Development

• Design and build scalable web applications (frontend + backend)
• Develop API-first backend services for enterprise workflows
• Build admin dashboards, analyst workflows, and decision-ready UIs
• Ensure performance, reliability, and maintainability at scale

Backend & Data Systems

• Work with large-scale relational databases (Azure Synapse, Redshift, Snowflake, PostgreSQL, SQL Server, etc.)
• Design data models for high-volume, analytical workloads
• Implement caching, orchestration, background processing, and async workflows
• Integrate with enterprise systems (identity, BI tools, data platforms)

AI / LLM Integration

• Integrate LLMs (OpenAI, Azure OpenAI, etc.) into production systems
• Build AI-powered services:
• Query optimization
• Risk scoring & explainability
• Estimation & prediction workflows
• Implement agentic AI patterns (multi-step reasoning, tool-using agents, orchestration)
• Work closely with ML engineers to productionize AI models

Enterprise Readiness

• Implement RBAC, audit logging, governance, and guardrails
• Design systems with security, compliance, and observability in mind
• Contribute to CI/CD pipelines, deployments, and production monitoring

Required Skills & Experience

Core Engineering

• 4–8+ years of experience as a Full Stack Engineer
• Strong backend experience with Python (FastAPI preferred) or equivalent
• Solid frontend experience with React / modern JS frameworks
• Strong understanding of REST APIs, async processing, microservices

Data & Systems

• Hands-on experience with large databases and complex schemas
• Strong SQL skills and experience optimizing queries
• Experience building enterprise-grade, data-heavy applications

AI / Modern Stack

• Practical experience integrating LLMs or AI services into applications
• Familiarity with:
• Prompting & structured outputs
• AI evaluation & guardrails
• Explainability and risk-aware AI
• Exposure to agentic AI frameworks or multi-step AI workflows is a big plus

Nice-to-Have (Strong Differentiators)

• Experience building AI-powered SaaS or internal enterprise platforms
• Background in analytics, risk systems, finance, supply chain, or operations
• Experience with Redis, message queues, background workers
• Familiarity with Azure / AWS, containerization, Kubernetes
• Ability to translate business problems → system design

What We Look For (Beyond Skills)

• Strong systems thinking — you see the whole picture
• Comfortable operating in ambiguous, zero-to-one builds
• Ability to reason about scale, cost, and enterprise constraints
• Builder mindset — you ship, iterate, and own outcomes

Why Join Ampera

• Work on real enterprise AI platforms, not demos or chatbots
• Exposure to LLMs, agentic AI, and applied AI at scale
• High ownership, senior-heavy team, minimal bureaucracy
• Opportunity to shape core architecture and AI strategy
• 
  

Job Details

- Job Title: Assistant Manager - Administration

- Industry: Hospitality 

- Function - Administrative

- Experience Required: 6-8 years

- Employment Type: Full Time

- Job Location: Gurgaon

- CTC Range: Best in Industry

Preferred Skills: Office Administration & Facilities Management, Corporate Travel Management (Domestic & International) + Hotel Bookings, Vendor Management, Procurement & Cost Control, Pantry Management & Housekeeping Staff Supervision, Office Events & Employee Experience Support, Front Desk, Courier & Visitor Management, Governance, Reporting & Process Improvement, Provide calendar management for CEO & CFO

Criteria

1. Must have at least 5 years of experience in Office Administration & Facilities Management

2. Must have handled Corporate Travel Management (Domestic & International) + Hotel Bookings

3. Must have experience in Vendor Management, Procurement & Cost Control

4. Should have handled Pantry Management & Housekeeping Staff Supervision

5. Should have experience in providing calendar management for leadership team like CEO & CFO

Job Description

Office Administration & Facilities Management

• Own end-to-end office operations ensuring a clean, safe, organised and employee-friendly workplace.

• Manage office assets, stationery, supplies and consumables; maintain inventory controls and timely replenishment.

• Coordinate all facility maintenance (electrical, plumbing, HVAC, internet, printers, AMC services, etc.) through vendors.

• Ensure timely resolution of workplace issues raised by employees; track closure through a tracker.

• Drive adherence to workplace policies (visitor management, access control, safety protocols, hygiene standards).

• Coordinate office layout requirements, seating changes, and workspace readiness for new joiners.

Corporate Travel Management (Domestic & International) + Hotel Bookings

• Manage end-to-end travel arrangements: flight/train bookings, hotel bookings, local transport and itinerary coordination.

• Handle international travel requirements including visa documentation, invitation letters, insurance, forex, and compliance.

• Coordinate with travel partners / portals; ensure cost-effective options and timely confirmations.

• Maintain travel trackers, reconcile expenses, and ensure policy adherence.

• Support timely reimbursement documentation and closure.

Vendor Management, Procurement & Cost Control

• Identify, onboard and manage vendors for housekeeping, pantry, security, maintenance, courier, cab, hotels, etc.

• Negotiate commercial terms, renewals and AMCs to ensure best value and service levels.

• Maintain vendor database, contracts, invoices, SLAs and performance scorecards.

• Raise POs / approvals as per internal process and coordinate timely payments with Finance.

• Track monthly administrative spends vs budget and highlight variances with corrective actions.

Pantry Management & Housekeeping Staff Supervision

• Manage pantry operations including vendor coordination, supplies, hygiene and service standards.

• Supervise housekeeping staff / agency; define daily checklists and ensure consistent cleanliness standards.

• Ensure meeting rooms, workstations and common areas are maintained at all times.

• Coordinate periodic deep cleaning, pest control and hygiene audits

Office Events & Employee Experience Support

• Plan and execute office events such as townhalls, celebrations, leadership visits, workshops, and engagement activities.

• Coordinate logistics including venue setup, catering, gifts, vendor arrangements and on-day execution.

• Support corporate gifting requirements for leadership, employee milestones and business needs.

Front Desk, Courier & Visitor Management

• Manage visitor handling ensuring a professional welcome experience and adherence to access and security protocols.

• Handle incoming/outgoing couriers (domestic & international), tracking, and customs documentation (where required).

• Maintain courier registers and ensure confidentiality of sensitive shipments.

Select HR Operations Support (as required)

• Support People team with operational HR tasks such as onboarding logistics, ID cards/access, background verification coordination, joining kits and policy sign-offs.

• Assist with HR documentation, vendor coordination (medical, insurance, training, etc.) and employee helpdesk support.

• Support coordination for HR calendars (training sessions, inductions, engagement initiatives) and follow-ups.

Governance, Reporting & Process Improvement

• Build and maintain admin trackers: vendor SLAs, housekeeping checklist, pantry supplies, travel logs, inventory and expense tracker.

• Review processes periodically and propose improvements to reduce cost, improve employee experience and strengthen controls.

• Maintain confidentiality and professional conduct while handling sensitive information.

Provide calendar management for CEO & CFO

• Manages complex calendars, schedule and prioritize meetings, appointments, and travel arrangements for the CEO and CFO

• Manage conflicting schedules and adjust plans as necessary

Handling Critical Communications

• Act as a liaison between the CEO, CFO, and other departments within the organization

• Coordinate and communicate with the international team for various things such as events, travel, calendar management, and other matters

• Respond to phone and email inquiries with professionalism and discretion

• Handle sensitive information and maintain confidentiality at all times

• Draft and distribute corporate communications as necessary

Experience:

7+ years of experience in Office Administration, Facilities Management, Travel Management, etc.

1–3 years of experience in Customer Success, Technical Support, or Client-Facing roles in a B2B SaaS environment

● Strong communication skills and a customer-first mindset

● Proven ability to support software products for HR or engineering teams

● Experience working directly with business clients and resolving customer issues

● Basic coding knowledge or technical literacy (e.g., ability to read or understand code

logic)

Responsibilities will include

• To be a part of a highly motivated, young, and energetic product development Team.
• You will be handling high traffic web site operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites
• Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle.
• Assisting with mentoring junior team members, code reviews.
• To ensure code is clean, effective, simple, and follows coding standards.
• To advise, recommend, and justify critical architecture decisions to management..

Minimum Qualifications

• Minimum 5+ years of experience in IT programming.
• You have strong debugging, problem-solving, and analytical skills.
• Strong sense of writing quality code.
• Passion for developing highly scalable systems.
• You are quick, resourceful, flexible, and an excellent collaborator.
• Hands-on technical designing, coding, and implementing product features.
• Strong experience in OOPS and MVC frameworks in PHP.
• Database experience of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL).
• Demonstrated ability to incorporate beneficial software design patterns.
• Basic understanding of front-end technologies (JavaScript, Ajax, etc.).
• Experience participating in agile and fast-paced software development methodologies.
• Experience in collaborating in a cross-functional agile team to solve challenging technical problems with innovative solutions.
• Train members on code development, optimization, and debugging techniques.
• Can do best code reviews in a team.
• Can do the best comprehension of business requirements and optimal utilization of available skills, tools, and resources.
• Ability to work independently in all phases of software development.

Extensive hands on and teaching experience on Digital / SV /UVM/ Verilog / VHDL /DFT tools

Extensive experience in Back-end design

Experience on Mentor Graphics EDA flow is an added advantage

Responsible for development and support of Projects.

Responsible for Debugging the source codes in Verilog, SV, and UVM.

Responsible for Training Delivery and Support

Sound Knowledge on Digital / Verilog / VHDL / SV / UVM / DFT / Back-end design

3 to 8 years industry/teaching experience

Good communication skill

• Perform data entry and research in various systems and tracking tools. 
• Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems. 
• Assess and resolve non-standard and standard issues or problems. 
• Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.

Note: Since we are a media company, the role will require only media technical skills and you will be working on media technical operations. This role does not need any software testing or software production skills.

Primary Responsibilities
▪ To perform 100% linear watch-through for Audio, Video, & Subtitle content for a variety
of clients and formats (SD, Blu-ray, etc.) and ensure that these assets are free of any
errors.
▪ To carry out menu quality testing and functionality logic testing for a variety of clients.
▪ Report and document issues found using project-related checklists and internal
database.
▪ Communicating with offload units about project status, issues found, etc.
▪ Send daily updates of work to the team.
▪ Communicate and interact with the Production Manager, Authoring team, offloading
units, and associated departments regarding issues related to the project.
▪ Update OMS and time tracker on a project-to-project basis.
▪ Ensure on-time and accurate completion of projects.


Qualifications
Education
▪ 10+3 or equivalent
▪ Experience
- Freshers
▪ Skills
- Good knowledge of Office packages such as Word, Excel, etc.
- Excellent written and oral communication skills.
- Eye for detail in noticing issues, both minor and major, with respect to menu design,
audio, video & subtitles and functionality logic.
- Exposure to game/software testing is a plus.
- Knowledge of Adobe Photoshop, Premier, or other video/audio SW a plus.
- Exposure to AV equipment and other home-entertainment hardware is a plus.
- Must be comfortable with a computer and in tune with the latest technologies.
- Understanding of graphics, imagery and sound specifications, such as colours,
resolution, audio glitches etc, a plus.
- A dedicated and well-rounded individual with the ability to work well under pressure as
part of a team with tight deadlines.
- A keen interest in media and multimedia is required.
- Good eyesight and no obvious hearing defects.
- Keen interest in working with different types of software and hardware is required.
- Desire to learn new concepts and cross-train with other departments.
- An ability to learn quickly and effectively.
- Ability to solve problems under pressure.
- Good judgement and logical/analytical skills.