Social Media Executive

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

Mandatory (Company): B2B SaaS (Technical complex)

Role & responsibilities

• Design, develop, test, and deploy high-quality Java applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write well-designed, testable, and efficient code using best practices.
• Troubleshoot production issues and provide timely solutions.
• Work with databases, APIs, and third-party services.
• Ensure security and performance of applications.
• Participate in Agile/Scrum processes, including sprint planning and stand-ups.

Required Skills & Qualifications:

• Strong proficiency in Core Java, OOPs, and Java 8+ features.
• Experience with Spring Framework (Spring Boot, MVC, Security, etc.).
• Excellent debugging and problem-solving skills
• Familiarity with RESTful APIs and Microservices Architecture.
• Experience with JPA/Hibernate and SQL/NoSQL databases.
• Knowledge of Maven/Gradle, Git, and CI/CD pipelines.
• Exposure to cloud platforms (AWS, Azure, GCP) is a plus.
• Familiar with unit testing frameworks (JUnit, Mockito, etc.).
• Understanding of design patterns and software engineering principles.
• Bachelor's degree in computer science or related field.

Preferred candidate profile

• Frontend experience with Angular/React.
• Exposure to containerization (Docker, Kubernetes).
• Experience in performance tuning or profiling Java applications.
• Familiarity with message brokers (Kafka, RabbitMQ).

Job Description:

    Responsibilities:

• iOS Development: Design, build, and maintain an efficient iOS-based SDK using Swift and Objective-C, while implementing new features and enhancing existing ones.
• Collaboration and Design: Partner with the UI/UX designer to develop a web app with a native mobile look and feel, and design APIs for WebView to enable backend interactions.
• Event Handling and Security: Implement event handling within the SDK, develop error handling frameworks, and ensure security best practices for the app and WebView.
• Testing and Documentation: Conduct thorough testing to ensure reliability and performance, and create clear documentation to support integration and team understanding.
• Continuous Improvement: Stay informed on emerging trends in mobile development to provide insights and recommendations for ongoing enhancement.

    Qualifications:

• Proven Expertise: Strong experience in mobile app development, primarily in Swift for iOS (Android experience is a plus), and familiarity with HTML, CSS, and JavaScript.
• SDK Development and Security: Experience in creating SDKs, crafting APIs, and following security best practices in mobile app development.
• Team Collaboration: Effective communication skills for working in small teams, potentially meeting with clients, and thriving in dynamic environments like startups.
• Adaptability: Ability to handle evolving project requirements and stay updated on the latest trends in mobile development.

NOTE: IT IS MANDATORY TO GIVE ONE TECHNICHAL ROUND FACE TO FACE.

Responsibilities:

• Be a key player in the entire application development lifecycle, build and maintain excellent react applications with clean code
• Formulating an effective process to implement pixel-perfect UI's that match designs.
• Generating front-end libraries and reusable components for later use. 
• Maximizing performance of components across a wide range of web-capable devices and browsers Skills.
• Working in collaboration with the team members and project managers to develop clean, modern, smooth animations and transitions that provide an excellent user experience.
• Create and maintain workflow with the team for implementing and integrating the third-party APIs and work along with the backend team.
• Flexible in working with a small team of frontend-backend developers, a project manager, and other programmers.
• Liaise with the internal team to produce top-notch prototypes and mock-ups.
• Participating in concepts of new programs, products, or features by monitoring industry development trends and assisting team members for development.
• An understanding of common programming paradigms and fundamental React principles, similar as React components, hooks, and the React lifecycle.
• Discussing and implementing new project management ideas with team and problem-solving skills to overcome obstacles.
• Keep abreast with day to day developments in technology and working with native modules.
• Assist with building estimates and assume accountability for your job and results delivery.
  

Requirements:

• Bachelor’s or Master’s degree in computer science, computer applications or related fields.
• Proven working experience as a React Developer for 3+ years and above.
• Hands-on experience on  HTML5, CSS3, and  CSS frameworks.
• Demonstrable knowledge on  Web services, Web API, REST services & GraphQL.
• Expertise in UI design and development of responsive web applications using React, Redux, Flask and Hooks.
• Applicable knowledge on Social API integration, Core location APIs, Web Views, Payments integration
• Proficiency in understanding of layout aesthetics .
• Excellent analytical, problem-solving and multitasking skills.
• Ability to solve novel and challenging React problems.
• Capability to understand ,develop and sustain continuous integration and delivery.

Role: As a part of the Engineering team, you will be responsible for driving the mobile App development end-to-end. In this role, you will be working to find creative solutions that improve our customer’s experience and brand reputation when facing technical issues on the platform. You will be responsible for tracing and monitoring real-time transactions through various systems end-to-end, displaying key information, and provided with controls necessary to mitigate incidents.

• Minimum 4-5 years experience in developing mobile applications
• Excellent understanding of software design and object-oriented programming principles.
• Minimum experience of 1.5 years on Flutter, 
• Good knowledge about clean code architecture.
• Knowledge on writing Unit test cases
• Hand-on experience in widget building, its lifecycle, and inbuilt widgets provided by flutter.
• Hands-on experience in API integration in flutter.
• Hands-on experience with local storage, shared preferences, session management.
• Knowledge of Flutter performance and optimization
• Knowledge about architectural differences between ios/android and how flutter handles them.
• Good to have knowledge on Financial domain
• Good to have experience in financial industry/Fintech 
• expirience on doing android release

We are looking for an experienced product leader to join us to work on leveraging products to rapidly accelerate community growth and personalization. 

Responsibilities

• Define the product strategy and roadmap for BabyChakra suite of products
• Partner with engineering to build products and customer experiences that delight our users and partners 
• Define feature visions and roadmaps, gathering requirements from the community and business stakeholders
• Drive measurable business impacts working closely with cross-functional teams across the GoodGlamm group 
• Actively prioritize backlogs that are optimized against benefit tradeoffs
• Write agile user stories and validate product ideas with stakeholders
• Make data-driven decisions with developers, QA, product designers and analysts to constantly deliver incremental and tangible value to the customer
• Be the internal voice and advocate of the customer and domain subject matter expert

Requirements

• Demonstrated experience building products across community and commerce; side projects are welcome! 
• Comfort with ambiguity and ability to take ownership to build 0-1 systems that have large scale impact
• Demonstrated experience of having managed an entire product life cycle from Business & Consumer insights, PRDs, UI/ UX oversight, stakeholder alignment to execution
• Proven ability to adopt a creative and data-driven approach to solving problems. 
• Inspiring & strong communicator, excited to collaborate with cross functional stakeholders
• Obsessed with user experience / journeys to understand and create a global product
• An intense curiosity about all things technology to include IoT, Data Science, UX and more

FULL STACK DEVELOPER

Skills Required:

• The ideal candidate should be hands-on, creative and passionate for new technology in Angular, NodeJS, AWS, MVC and enjoys collaboration, love software programming/coding and carries appetite for learning and sharing knowledge to make an impact on project delivery.
• Experts in multiple technologies such as Modern Java Script framework (preferably Angular 2 and above), Plain old Vanilla Java Script, MVC, jQuery, Web API, Node.JS, AWS, HTML, CSS etc. across software engineering, security, data interchange, data management (No Sql and Relational Database) etc.
• Must have good understanding of TypeScript, Materialized CSS, Sass, Less etc.
• Good to have Task Runners (Grant, Gulp, Webpack), Transpilers like Babel.
• Guide and mentor reporting team and create high performing technology teams.
• Monitor module progress and ensure regular publishing of status report and quality matrices to track the risks work to actively to resolve/mitigate the same.
• Solid understanding of the practical application of agile development methods and leading software development teams in an Agile/Lean/Continuous Delivery environment.
• Solid understanding and experienced of verson control systems like Git, GitHub, BitBucket, SVN etc.
• Should be passionate, voracious continuous learner who keeps up with the latest trends, tools, and technologies in the industry.
• Understands all times, technical depth and client expectation to maintain check on project health, monitors critical path items, risks and impact to timelines.
• Proficient communication/interactive skills

Key Skills:

Angular, MongoDB, Node.JS, MVC Architecture, HTML5, CSS, jQuery.