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Tax Support Expert
Tax Support Expert
KDK Softwares's logo

Tax Support Expert

Priyanka Khandelwal's profile picture
Posted by Priyanka Khandelwal
3 - 5 yrs
₹3.6L - ₹5L / yr
Remote only
Skills
Taxation
Income Tax
Customer Support
Technical support
Customer Service
Client Servicing
Communication Skills

Tax Support Expert is one who understands the Tax Filing of Direct and Indirect Taxes and assists KDK customers in their queries pertaining to Tax filing or software technical problems. Customer issues could be related to KDK applications such as Income Tax, TDS, GST, or any other Tax Compliance application.


Responsibilities

  • Provide support to customers via remote access.
  • Listen to customer queries and provide support and resolution.
  • Upgrade knowledge of KDK products to assist customers effectively.
  • Update information on the Support application accurately.
  • Be flexible to handle 50+ customer calls during the day.


Requirements

  • 3 years of experience (including Articleship).
  • Worked in the Taxation domain.
  • Minimum 1 year of Tax Return Filing experience.
  • Knowledge of Direct & Indirect Tax (Income Tax, TDS & GST).
  • Excellent verbal and written communication skills.
  • Working knowledge of Tax Software is preferred.
  • Call Center experience is preferred.
  • Basic technical knowledge is desirable.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About KDK Softwares

Founded :
2006
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

KDK Softwares engages in software development for taxation, eXtensible Business Reporting Language and digital signature.
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Manish Balani

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