Team Lead US Payroll & Compliance

Job Responsibilities.

• Assist in talent acquisition and recruitment processes
• Update our internal databases with new employee information, including contact details and employment forms  
• Conduct employee onboarding and help organize training & development initiatives
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Gather payroll data like leaves, working hours and bank accounts
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in the development and implementation of human resource policies
• Undertake tasks around performance/productivity management & improvement of all employees
• Organize half yearly employee performance reviews
• Maintain employee files and records in electronic and paper form
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Requirement   

• Good Communication Skills
• Problem Solving Aptitude

We are looking for a motivated Information Security who is a self-starter, has an eye for detail, is analytical in approach, loves solving problems, and someone who can take initiatives to build and improve the company’s information security, identify risks and act on the required changes quickly.

What you will do:

• Develop efficient strategies to protect the system, the networking infrastructure, data, and information systems against potential threats/cyber risks
• Routinely performing threat analysis, system checks, and security tests
• Defining and updating information security criteria and validation procedures
• Effectively discuss to understand safety and security and fix the problems along with different stakeholders
• To be a security representative or point of contact for all technical deliveries, initiatives, and project implementations.
• To develop technical processes and procedures and promote compliance in line with regulations, corporate policies, or standards as per ISO27001
• Assess technical security risks in terms of impact to systems and service confidentiality, integrity, and availability, and report and escalate results of risk assessments.
• Report any real or potential security breaches/vulnerabilities to various stakeholders and provide technical support during incident response
• Monitor security tools to detect security events & incidents Report and escalate any security breaches to the Information Technology Security Officer
• Operate vulnerability scanning and compliance tools to identify system weaknesses
• Represent IT Security matters at technical and business forums

Requirements:

• 3-5 years of relevant experience in the information security field.
• Team handling/Mentoring experience
• Relevant experience working with ISO Policies, GDPR guidelines.
• Strong knowledge of network architecture and security concepts related to routing
• Exceptional attention to detail
• Excellent analytical and problem-solving skills
• Great team player and able to work efficiently with minimal supervision
• Excellent communication skills, both written and verbal, work with the different stakeholders on strengthening the security risks
• Able to handle and cope with stressful situations and understands the pressures of a start-up environment.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

• Develop and implement strategies to grow and expand our business in the nursing training and overseas placement industry.
• Take responsibility for sales and placement targets.
• Build relationships with nursing professionals, hospitals, and other organizations to promote Bikham Academia's services.
• Manage a team of sales professionals and recruiters to achieve sales targets and placement goals.
• Monitor and analyze market trends and identify opportunities for growth and expansion.
• Develop and manage budgets, forecasts, and financial reports.
• Ensure compliance with all legal and regulatory requirements.
• Provide leadership and guidance to the team to ensure successful delivery of services to clients.
• Develop and implement marketing strategies to promote Bikham Academia's brand.

Requirements:

• Minimum 7+ years of experience in the overseas placement industry.
• Proven success track record of placing a good number of candidates throughout his/her career.
• Excellent communication and interpersonal skills.
• Strong leadership and team management skills.
• Ability to work independently and as part of a team.
• Open to monthly travel/touring.
• Strong problem-solving and analytical skills.
• Ability to handle multiple tasks and meet deadlines.

Education and Experience:

• .Experience in managing a team of sales professionals and recruiters.
• Understanding of the nursing profession and the OET training and overseas placement industry.

Job Title - Data Entry Operator

Job Description - 

1. Data Input and Management - Responsible for accurately inputting, updating, and maintaining data across multiple brands.

2. Quality Assurance - Perform regular checks to ensure data integrity and accuracy. This includes reviewing data for errors or inconsistencies, correcting any mistakes, and verifying the output.

3. Compliance and Confidentiality - Adhere to and comply with data integrity and security policies, maintaining confidentiality of information at all times.

4. Technical Proficiency - Proficient in using computer systems, databases, and software relevant to the company's data management needs.

Qualifications & Experience:

· Any Graduate/Undergraduate

· Experience minimum 4 – 8 Years.

Primary roles and responsibilities -

• Manage multiple interconnected projects, ensuring program goals are reached
• Develop and manage scope of the projects, deadlines and activities for projects and be accountable for delivering against established business goals/objectives
• Strategize and implement key program initiatives that adhere to organizational objectives
• Identify key resource requirements from cross-functional teams and external vendors
• Assume responsibility for the program’s people and vendors
• Build and execute projects that cut across various aspects of Business
• Work cross functionally to help influence change in getting ideas executed
• Build and lead communication plan and develop a reinforcement strategy across the organization
• Manage all aspects of the implementation including the human and cultural elements, and reinforcing collaboration
• Lead and direct different cross-functional programs and projects of varied sizes and types
• Measure project performance using appropriate systems, tools and techniques-
• Create and maintain comprehensive project documentation-
• Help people to design and model solutions for innovation .
• Coordinate all cross-functional activities, collaborate with leaders in varied areas on planning and execution
• Provide the skill and structure required to identify problems and improvement opportunities

• Experienced with MS office - Excel, Word and PPT
• Solid organizational skills including attention to detail and multi-tasking skills
• Should understand the product development process - to enable projects to be converted into Products
• Excellent client-facing and internal communication skills, written and verbal

Job Description/Job Responsibilities

• Reach out to Decision Makers (B2b) / Connect with the relevant individuals (as per defined database) to brief them on call about upcoming conferences, sessions, etc. Educate them why they should attend the conference/event and generate interest.
• Work on Business-to-Business campaign for the IT marketplace 
• Doing Web search for successful call results ie. LinkedIn
• Guide and help the participants in the process like registering, logging-in on the portal by carrying out the intelligent conversation, sharing appropriate information with registrants
• Maintaining and analyzing reports of discussions and call history as required in a specific format.
• Making polite conversation with customers/prospects on the phone

• Acting as a central point and facilitator for all financial reporting
• Helping develop detailed dashboards and KPIs and ensuring robust systems to track and monitor impact, financial and operating information
• Preparing necessary materials and information for the Board
• Ensuring robust governance norms are in place
• Ensuring timely and comprehensive financial reporting to all the funders, as outlined in contracts with funding agencies
• Preparing statements and necessary reports for the investors
• Coordinating with and responding in a time-bound manner to the information requested by investors
• Managing cash flows and treasury functions
• Managing banking relationships
• Developing profit center-wise budgets
• Preparing and maintaining regular financial reports; monthly expense forecast by segment (vs. projections); rolling 3-month cash out-flow forecast
• Maintaining of books of accounts through Tally/ Quickbooks and related activities
• Incorporating profit center wise reporting and analysis in the accounting system to separately track the performance of each activity against budget/projections
• Conducting all month-end closing activities including general ledger maintenance, balance sheet reconciliations, fixed asset verification, and corporate/overhead cost allocation
• Ensuring timeliness, accuracy, and usefulness of financial and management reporting
• Preparing of month-end, quarter-end, and year-end financial statements
• Managing payroll and employee reimbursements
• Assisting in computing taxes and preparing tax returns (TDS, GST, Professional Tax, etc.)
• Reviewing and streamlining the financial, reporting, and compliance functions
• Developing and documenting robust accounting policies and procedures
• Ensuring maintenance of appropriate internal controls and financial procedures, at all times
• Serving as a key point of contact for internal and external auditors
• Managing preparation and support of all internal and external audits
• Participating in HR Administration in areas such as PF, offer letters, increments, appraisals, insurance policies, etc
• Managing the company’s assets, leases, and insurance coverage
• Reviewing all agreements and MoUs and appraise the management about any financial liability, prior to commitments made and signatures by authorized signatories
• Overseeing Admin, vendor, and office management to manage various facets of business – travel, corporate gifting, printing & stationery, etc

Desired Candidate Profile

• Qualified Chartered Accountant
• 5+ years of experience that is relevant to the above role
• Experience in a startup is preferred
• Good understanding of, interest in, and aptitude for financial accounting, business, and financial analysis, GST, Income Tax, Companies Act, etc.
• Attention to detail, strong analytical skills, business awareness, and problem-solving skills
• Strong oral and written communication skills
• Ability to work under pressure and deliver high-quality work with tight timelines

Total Rewards Analyst

From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.

Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like

What You Will Be Doing

As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.

Responsibilities

• Support day to day compensation & benefits management and operations in the region to ensure alignment with business goals and a robust Total Rewards framework to attract, motivate, engage, and retain employees
• Overall compensation philosophy design – Building the system to keep pay equitable to market and creation of systems for delivery at scale.
• End to End Support to our rewards cycles (mid-year and year-end) including the review current offerings and plans for enhancements and changes, rollout and communication materials.
• Assist with the compliance and governance of compensation and benefits policies and programs, monitor market trends, identify risks, perform audits, and provide solutions
• Act as the first point of contact for compensation and benefits queries and issues raised by employees, payroll, HR, and vendors including managing invoices.
• Lead compliance and adherence to global and local instructions/policies, and relevant local regulations / legislations.
• Create and maintain the regional compensation and benefits content on the employee portal based on the current programs and policies.
• Conduct routine market research and provide timely compensation analysis and support for new hire offers compensation & benefits packages related to job changes and relocations.
• Can contribute to a collaborative work environment with the goal to improve the delivery of compensation and benefits.
• Demonstrate excellent customer service through using effective communication skills in written and verbal interactions.
• Are comfortable working independently/with minimum supervision and interacting with employees at all levels across the globe
• Manage enrolment data for benefits including reconciliation and coordination with vendors to find solutions and resolve inquiries.
• Work on benefits solutions during M&A Cycles, planning on budgeting and harmonization.
• Partner with global total rewards teams to derive and deliver solutions at scale

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers