Account Assistant

Job Summary:

We are seeking a motivated Technical Support Engineer with 2 years of experience in Active Directory and Windows Server administration. The ideal candidate will provide technical support for user account management, authentication, and directory services while assisting in maintaining a secure and stable IT infrastructure.

Key Responsibilities:

Provide Level 1 and Level 2 support for Active Directory–related incidents and requests.

Create, modify, and disable user accounts, groups, and organizational units (OUs) in Active Directory.

Manage password resets, account unlocks, and access permissions as per company policies.

Support and maintain Group Policy Objects (GPOs), DNS, and DHCP configurations.

Troubleshoot login issues, replication errors, and system access problems.

Assist in Windows Server administration and patch updates.

Work closely with senior engineers to implement security and compliance standards.

Maintain accurate documentation of configurations, processes, and troubleshooting steps.

Provide remote and onsite support for internal users and IT systems when required.

Required Skills & Qualifications:

Bachelor’s degree or diploma in Computer Science, IT, or related field.

1–2 years of hands-on experience in Active Directory administration or technical support.

Knowledge of Windows Server (2016/2019/2022) environment.

Familiar with DNS, DHCP, and Group Policy Management.

Basic knowledge of networking concepts (TCP/IP, VPN, firewalls).

Experience with PowerShell or command-line tools (preferred).

Strong analytical, troubleshooting, and communication skills.

Ability to work in a fast-paced IT support environment.

Preferred Qualifications:

Microsoft certifications such as MCSA, SC-300, or Azure Administrator Associate (optional but preferred).

Exposure to Azure Active Directory / Microsoft 365 user management.

Experience using ticketing systems (ServiceNow, Jira, etc.)..

1. Very Strong hands-on knowledge of core PHP, MySql
2. Very Strong knowledge of JSON, JQuery, AJAX, HTML-5 CSS-3, JavaScript, Bootstrap
3. Very Strong knowledge of responsive websites
4. Knowledge of WordPress (added advantage)
5. Strong knowledge of cross-platform integration with various platforms
6. Excellent logical and analytical skills
7. Strong knowledge of IDEs being used in PHP development
8. Knowledge of PHP Frameworks will be an added advantage.
9. Strong knowledge and hands-on Oops concepts and MVC Design Patterns
10. Good knowledge of Data structures and algorithms.
11. Strong communication skills

ROR Hiring Alert...!

NeoSOFT Pvt Ltd. (A CMMi Level 5 Organization) has an excellent opportunity for ROR Developers.

Eligibility Criteria:
- 1 to 7 years of experience in working with ROR.
- Strong Database fundamentals.
- Excellent written and verbal communication.
- Proven experience in developing Web applications.
- Experience in working with cloud will be added advantage.

Location:-  Mumbai/Pune/Ahmedabad/Noida/Indore

Requirements:

• Engineers with 1-6 years of experience in shipping consumer-facing Android apps with the large user base, ideally currently available on the Google Play Store

• Top-notch programming skills in Java, Kotlin and Android along with MVVM, Dagger2, Room, LiveData, Coroutine & JetPack-Components

• Command of memory management, view hierarchy, battery optimisation and in-depth experience with multi threaded and networked applications

• Worked with Restful APIs, third-party SDK Integrations and common technologies like HTTPS, JSON, OAuth, and SQL

• Thorough working knowledge of Android Studio with the Gradle build system
• Understanding the quirks of the fragmented ecosystem of Android OS versions and devices
• Focus on Material Design principles and pixel-perfect implementation of the design into code
• Solid experience with Git Care for quality with an obsession for performance and willingness to spend time testing the team's work as well as yours

Responsibilities:

• Developing and providing maintenance support for WordPress sites
• Migrating websites from other platforms to WordPress
• Integrating and setting up plugins like WPML, Yoast SEO, Elementor, WPBakery Page Builder Membership, etc.
• Optimizing page speed of WordPress sites
• Implementing SEO/CRO best practices in WordPress sites
• Transforming complex PSD layouts into pixel-perfect Responsive Wordpress websites.
• Creating responsive website designs
• Working under tight deadlines
• Handling multiple projects at the same time
• Producing high-quality work with a strong focus on detail
• Understands WP architecture and knows how to perform database and code optimization for WordPress
• Test, debug, analyze and fix application problems/issues.

Experience:

• Strong knowledge of WordPress Platform
• Expertise in HTML5, CSS3, JavaScript
• Proficiency in PHP/MYSQL and AJAX
• Minimum 2 years of experience in WordPress Development
• Understanding of W3C Web Standards/Semantics and Accessibility Guidelines
• Understanding of WordPress core functions and working concepts

Education:

Any Graduate in Any Specialization. Preferred Computer Science/IT Background.

Position: Operations Manager

Domain: US, Healthcare

Job Description-

Roles & Responsibility

• You will be responsible for handling multiple processes and LOBs.
• Duties may include, taking part in planning, organizing and directing the work of leads or others, strategize and drive leads to execute procedures on work received, to estimate time on new jobs received, to check accuracy/quality of classification done, to ensure records are maintained accurately, and to ensure utilization (or related metrics) of team is high.
• As an operations manager, you would be responsible for managing a team of associates and would have Leads reporting into you.
• Work with various teams to formulate strategy, seek automation opportunities and leverage technologies.
• Work with internal teams to develop creative and best-in-class compliance business processes that can scale up.
  Leverage data to continuously improve.
• Link all the programs to business metrics and build solutions keeping that in mind.
• Scale-up team by proper budgeting and co-owning the budget.
• Attract talent and make right hiring decisions, Onboarding and continuous development of the team and maintain a high delivery bar.
• Deliver business goals for processes handled.
• Operational goals for respective business functions measured under Cycle Time/ Productivity/ Quality/ Cost metrics.
• Mentor and guide lead / Process Expert to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design & deliver training to the team.
• Co-owner in the process of budget planning.
• Directly managed 5 to 6 process leaders, deputy managers and thus indirectly managed at least 200 plus people organization.
• Possess strong communication and leadership skills
• Able to work in an ambiguous, dynamic & 'internet-speed' environment with tight deadlines, Have an absolute passion for ensuring a great customer experience Possess exceptional skills in data manipulation and analysis
  Outstanding attention to detail; Exceptional problem solving & analytical skills
• Be a self-starter
• Attention to detail and proven ability to manage multiple, competing for priorities simultaneously
• Experience in business process improvement

Experience & Education Qualification:

• Existing Experience as a Sr. Operations Manager is a plus.
• Experience in handling multiple processes and LOBs simultaneously is a plus.
• Graduation is a must.
• MBA is a plus.

Timings

• Fixed shift 7:30pm - 4:30am
• Fixed weekend off.
• No transportation

Looking forward to your response.

Regards,