Account Assistant

Education:

•Bachelor’s degree in Computer Science, Data Science, Information Technology or a related field

•Relevant certifications in data engineering or AI/cloud platforms (preferred)

Experience:

•8+ years of experience in AI platform architecture, deployment, and optimization, ideally within large-scale telecom environments

•Strong background in designing enterprise-scale AI platforms integrating with IT and cloud environments

•Hands on experience in AI platform development, API management, or MLOps practice

•Experience of working in a dynamic, fast-paced environment

Skills :

•Proficiency in AI and machine learning frameworks (TensorFlow, PyTorch, Keras)

•Proficient with public cloud platforms (AWS, Azure, Google Cloud) for AI and telecom solutions

•Experience in containerization and orchestration tools (e.g. : Docker, Kubernetes) for AI deployment

•Strong understanding of telecom networks (5G, IoT, edge computing) and how AI can optimize them

•In-depth Knowledge of security protocols in AI and telecom, including data privacy, encryption, and secure access management

We are looking for a proactive and enthusiastic Pre-Sales Intern to join our team. You’ll work closely with our Sales team and hiring managers to support day-to-day operations while learning the inner workings of a fast-paced startup.

Key Responsibilities:

• Make outbound calls to potential leads (data provided)
• Qualify leads based on predefined criteria
• Schedule product demos with the Business Development Manager (BDM)
• Maintain and update lead records in CRM or tracking sheets
• Follow up with leads via phone, email, or WhatsApp
• Share key lead insights and feedback with the sales team
• Assist with basic market or competitor research
• Maintain confidentiality of client and lead information

Skills in the spotlight:

• Strong interest in Sales functions.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.

What We Offer

• Hands-on learning with a growing tech startup.
• Opportunity to work on real-time recruitment and HR strategy projects.
• Flexible working hours and hybrid work model.
• Mentorship from experienced Sales professionals.
• Certificate of completion and recommendation letter based on performance.

Job Type: Internship

Contract length: 3 months

Please find the below JD Cisco Engineer(N+C)+Cisco Engg (R&S)+SdWan

 Up to 10 years of hands-on experience in managing LAN,  WAN, SDWAN, DC Networking, WiFi.

 •  Strong understanding of TCP/IP, routing protocols, L2/L3 switches, Wi-Fi 802.11 and SD-WAN networks experience.

 •  Experience in Implementation and Troubleshooting of  Wireless controller, Access Points, 802.1x, Wi-Fi protocols (802.11a/b/g/n/ae/ac)

 •   Good understanding of VLAN, VTP, DTP, 802.1Q trunk, STP, MSTP, ACL, SNMP config.

 •  Experience of working on Routers and Switches (Cisco ASR, ISR , Catalyst, Nexus )

 •  Experience in configuring and troubleshooting BGP, OSPF, IS-IS, EIGRP and static routes.

 •  Experience in configuring and troubleshooting STP, MSTP, RSTP, VSTP, HSRP, DHCP.

 •  Should have experience of configuration and management of Cisco viptela SDWAN solution.

 •  Prior experience in Implementation and migration projects involving above-mentioned technologies is mandatory.

 •  Strong troubleshooting and problem-solving skills.

 •  Positive, communicative, and customer-oriented attitude.

• Overall 2+ years’ experience developing web applications
• Experience with
  • C#
  • NET Core
  • Entity Framework
  • At least one of the following two databases
    • Microsoft SQL Server
    • PostgreSQL Server
  • Docker
  • Google Cloud

• Hands on coding, systems analysis, design and delivery of projects assigned.
• Completes assigned projects in a timely manner.
• Keeps management informed of project progress and problems, particularly as to needed changes in schedule, resources, or product.
• Responds to problems in a timely, effective manner.

• Familiar with CI/CD pipeline
• Experience working with something other than the Microsoft stack (Python, Java, Scala, Go etc.)

Our Company

Tealbox Digital is a data driven performance marketing agency based out of India, servicing high growth startups with growth marketing strategy and execution. We’re a team of media buyers, data scientists, engineers, copywriters, and marketing automation experts all coming together to solve a large problem statement within the performance marketing industry.

We work with 7-8 figure businesses, and consistently deliver profitable results for them. Some of our clients have gone on and gotten acquired successfully by other startups, while others have gone on to raise funds and scale up rapidly.

Job Description

We are looking for individuals who are natural leaders and have the ability to recognise what needs to be done. We require candidates with strong written & verbal communication skills and who are analytical thinkers. The ideal candidate will need to be able to effectively understand deliverables and articulate recommended actions.

• Interacting with clients, understanding the scope of work, their business and managing timelines for deliverables.
• Understanding & prioritizing internal deliverables to manage various project timelines.
• Coordinating with internal resources and third parties or vendors for hassle-free execution of projects.
• Adhering to stipulated deadlines while maintaining scope.
• Executing detailed project plans to track progress on a regular basis and addressing bottlenecks whenever they arise.
• Maintaining comprehensive project documentation for future reference and compliance.
• Minimizing risks and errors by implementing risk management procedures.
• Ownership for quality as well as the results achieved.
• Keeping an eye on deliveries and making sure they’re on brief, meet brand guidelines, and are delivered free of errors.
• Go beyond the brief to spot opportunities and problems, and offer solutions proactively
• Understanding new trends driving user expectations and behaviors.

Requirements

• 0-2 years of experience with an aptitude to pick up new skills.
• Stellar communication skills - both written and verbal.
• Someone who welcomes feedback and criticism and enjoys working in a collaborative, iterative, and agile process.

About your Role

At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.

We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.

Your Career   

You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful. 

Responsibilities : 

 Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.

This enables our customers to develop an awesome product!  

Diagnose and troubleshoot concerns 

1. Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
2. Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
3. Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
4. Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.

Help customers implement product 

1. Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers. 
2. Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
3. Enable faster onboarding and go live by guiding them at every step of the implementation. 

Represent customer issues

1. Understand areas of product and service improvement during collaboration with internal teams and external customers.
2. Correlate technical and operational issues across product verticals as well as customer accounts.
3. Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services. 
4. Utilize feedback to improve customer experience and debugging strategies.

Required Skills and Experience - 

 Must have skills -  

• 7 to 10 years of experience as a Customer Success Engineer.
• Problem-solving and troubleshooting skills.
• Strong will to provide customer services according to agreed SLA’s.
• Degree in Programming or scripting language and databases.

Good to have skills - 

• Exposure to mutual funds as an investor is preferable.

What’s in it for you?

• Opportunity to work on a unique developer first platform for the Indian wealth management industry.
• Opportunity to work with a highly respected & appreciated fintech company.
• Opportunity to solve deep domain and technology problems, at scale.
• Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
• Grow exponentially, by working in small and transparent teams.
• Who says you can’t make friends at work, we do!

Need to call to customers for there outstanding dues

Need to work for Banks and NBFC for their collection & recovery services

Basci excel knowlledge required

Prefrence to DRA passed candiadtes.

Prefrence to female candiadates

Best in class performance incentive..