Indirect Tax Consultant

Job Summary

We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.

Key Responsibilities

• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.

• Maintain and enhance existing ITSM processes to align with ITIL best practices.

• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.

• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.

• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.

• Troubleshoot and resolve technical issues related to ITSM modules and integrations.

• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.

• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.

• Support training, documentation, and adoption of ITSM best practices across business units.

Required Skills & Qualifications

• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.

• CIS–ITSM certification is preferred.

• Strong understanding of ITIL framework and ITSM lifecycle.

• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.

• Ability to analyze service performance and present insights to stakeholders.

• Excellent communication, documentation, and stakeholder management skills.

Nice-to-Have Skills

• ITIL v4 Foundation certification.

• Experience with ServiceNow scripting (JavaScript, Glide).

• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.

• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

[Please refrain from applying if you have over 10 years of experience. This is a hands-on role that requires building from the ground up.]

Location: Bengaluru (In-Office)

Employment Type: Full-Time

About Logikality

Logikality is building an AI-native mortgage intelligence platform for the U.S. mortgage industry. We are reimagining how mortgage operations are executed by combining AI, workflow automation, and domain expertise to solve one of the most document-intensive and decision-heavy industries in the world.

Our platform goes beyond document extraction. We are building AI systems that understand mortgage files, reason across multiple sources of information, identify risks and exceptions, support underwriting and quality control decisions, and continuously improve through expert feedback and rigorous evaluation.

As we expand our AI capabilities, we are looking for a Director, AI Engineering to define and drive the research direction behind our next generation of intelligent systems.

About the Role

This is a hands-on technical leadership role for someone who enjoys solving difficult AI problems and turning research into production impact.

You will lead the research agenda across large language models, reasoning systems, agentic AI, multimodal learning, and intelligent decision support while working closely with engineering, product, and mortgage domain experts. You will prototype new ideas, validate them through rigorous experimentation, and help productionize solutions that directly improve customer outcomes.

This role is ideal for someone with deep research expertise who enjoys building real-world AI systems rather than research for its own sake.

What You'll Do

• Define and execute the Applied AI research roadmap aligned with company and product goals.
• Design novel approaches for document understanding, reasoning, planning, retrieval, and decision support.
• Build agentic AI systems capable of orchestrating tools, workflows, and domain knowledge to solve complex mortgage use cases.
• Develop multimodal AI models that combine documents, structured data, images, and operational context.
• Lead research on long-context reasoning, knowledge integration, memory, retrieval-augmented generation (RAG), and workflow automation.
• Design robust evaluation frameworks, benchmarks, and automated testing pipelines to measure model quality, reliability, explainability, and business impact.
• Rapidly prototype, experiment, and iterate on new AI techniques, evaluating state-of-the-art research for production adoption.
• Work closely with software engineers to translate research prototypes into scalable, production-ready systems.
• Mentor AI engineers and contribute to building a strong research culture within the organisation.
• Collaborate with mortgage domain experts to deeply understand operational workflows, compliance requirements, and decision-making processes.
• Stay current with advances in AI research and identify opportunities to leverage emerging techniques within our platform.
• Represent Logikality in customer interactions, strategic discussions, industry conferences, and business forums, communicating our AI vision, gathering market insights, and helping shape research priorities through direct engagement with customers and ecosystem partners.

What We're Looking For

• PhD in Computer Science, Artificial Intelligence, Machine Learning, or a related discipline; or an engineering degree in Computer Science or related disciplines from a premier engineering institution (e.g., IITs, IISc, NITs, BITS Pilani, or top-tier global universities).
• 3–8 years of professional experience in Applied AI, Machine Learning, or AI Research, with experience building production-grade AI systems
• Strong expertise in modern AI, including Large Language Models, transformers, agentic AI, reasoning systems, retrieval, multimodal learning, or adjacent areas.
• Strong software engineering skills with Python and modern machine learning frameworks.
• Experience designing and implementing production-grade AI systems that solve complex real-world problems.
• Strong understanding of model evaluation, benchmarking, experimentation, and AI system reliability.
• Experience balancing research innovation with engineering pragmatism and product delivery.
• Excellent problem-solving and communication skills with the ability to collaborate across engineering, product, and business teams.

Why Join Logikality?

At Logikality, you'll work on problems that require genuine reasoning, not just text generation. You'll help build AI systems that understand complex documents, synthesise information across workflows, explain decisions, identify exceptions, and improve through continuous learning and expert feedback.

This is an opportunity to work at the intersection of cutting-edge AI research and real-world impact, where your ideas won't remain as papers or prototypes; they'll power intelligent systems used every day by mortgage professionals. We are looking for someone who can connect AI, platform engineering, product thinking and customer outcomes.

For the right person, this could develop into a CTO and co-founder track over the next 6–9 months, based on contribution, technical leadership and mutual fit.

Interested candidates are requested to apply via the Google Form given: https://forms.gle/jFqKzfLhNCcCFU5t9

This will be a full-time in-office role based in Bangalore. Immediate joiners are preferred.

Profiles

Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior

Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research

Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements

Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation

Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology

Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness

Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams

Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role

Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

Candidates from institutes with strong behavioral research exposure are preferred

Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms

Mandatory (Note 1):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights

Mandatory (Note)—Profiles without proper prospect question detail will not be considered for further evaluation. Recruiters must connect directly with the candidate before submission.

Role: Influencer Marketing Manager

Location: India (Hybrid/Remote – specify if needed)

Experience: 3–6 years

Industry: Health, Wellness, Nutrition, FMCG, D2C

About the Role

We’re looking for an Influencer Marketing Manager to lead creator partnerships across Instagram, YouTube, Facebook, and X. This role owns influencer strategy end-to-end—from discovery and relationship building to campaign execution, performance tracking, and ROI optimization. You’ll work closely with creators, agencies, and internal teams to build authentic, high-impact influencer programs that scale.

Key Responsibilities

Influencer Discovery & Relationship Building

• Identify, onboard, and manage high-potential creators across fitness, wellness, lifestyle, nutrition, and food.
• Build long-term relationships with creators, talent managers, and influencer agencies.
• Maintain a strong and diverse influencer pipeline aligned with brand values.

Campaign Planning & Execution

• Own end-to-end execution of influencer campaigns—from briefing to publishing.
• Create clear, actionable briefs covering campaign goals, brand tone, and creative direction.
• Ensure timely delivery of high-quality content across platforms.

Content Governance & Performance Tracking

• Review influencer content for brand alignment, messaging accuracy, and visual compliance.
• Track and report KPIs such as reach, engagement, CPV, CTR, conversions, and ROI.
• Share insights and optimization recommendations to improve performance continuously.

Budget Management & Operations

• Manage influencer budgets, negotiations, and cost optimization.
• Coordinate contracts, invoices, and payouts with finance and agency partners.
• Maintain organized campaign documentation and cost tracking.

Innovation, Trends & Creative Strategy

• Stay ahead of platform trends, creator formats, and emerging social channels.
• Propose innovative campaign ideas—collabs, challenges, tutorials, reviews, and UGC-driven formats.
• Elevate brand storytelling through creative influencer partnerships.

Main tasks

• Test preparation (test design, creation of test specifications and test cases for regression tests and tests of new and further developments)
• Sprint-accompanying testing in the Scrum team
• Test evaluation / documentation of the test results
• Further development of existing test automation processes
• Close cooperation with the SOL business unit and the test departments at other locations

Qualification profile

• Completed degree or comparable training with an IT background
• Affinity and many years of experience in systematic testing of software products
• Excellent ability to work in a team and an independent, structured way of working
• Practical knowledge of the application of test methods and quality management standards as well as test automation knowledge are advantageous
• Fluent in English

Job Brief:

We are seeking a skilled WordPress developer to join our team. The ideal candidate will have experience in developing and maintaining WordPress websites, plugins, and themes.

The exciting part of joining our organization is here for you. Once you complete a career span of 1year and above in our company based on your performance, you will get an opportunity to work in our onshore office in "Australia".

Responsibilities

• Develop custom WordPress websites, plugins, and themes based on client requirements
• Modify existing WordPress websites, plugins, and themes
• Troubleshoot and fix any WordPress-related issues
• Optimize website performance, security, and SEO
• Collaborate with designers, content creators, and project managers to ensure timely and successful project completion
• Stay up-to-date with the latest trends and technologies in WordPress development

Requirements

• Proficient in PHP, HTML, CSS, JavaScript, and MySQL
• Proven experience with WordPress development
• Strong understanding of WordPress architecture and APIs
• Familiarity with popular WordPress plugins and frameworks
• Experience with version control systems such as Git
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Excellent communication and time-management skills

Benefits

• Competitive salary and benefits package
• Opportunity to work on exciting projects for a diverse range of clients
• Collaborative and supportive work environment
• Continuous learning and growth opportunities

If you are a talented WordPress developer looking for a new challenge, we would love to hear from you!

What the Role involves :

· Position holder will be an individual contributor

· Build and manage productive, professional relationships with clients

· Ensure clients are using and deriving benefit from IndiaMART

· Ensure products/services in client’s e-catalog are accurately defined

· Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

· Systematic follow-up and time-bound closures

· Prompt resolution of complaints

Daily 10-15 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate :

· Application of sales techniques

· Active listening and understanding the business contexts of clients

· Good Verbal and written communication

· Ability to work independently

Industry

• Computer Software

Employment Type

Full-time

Edit job description

• Must have experience in either of JavaScript frameworks: Angular
• Must have experience in either of backend software development [J2EE, Spring Boot, Spring core, JPA]
• Must have experience in designing/implementing Hibernate/ORM, Restful web services, Micro Services using Java
• Knowledge with relational/ NoSQL databases (e.g., Oracle, MySQL, MongoDB)
• Knowledge with versioning (Git or SVN) /build tools (Maven/Ant/Gradle/Junit), Unit testing & code coverage tools is desired
• Knowledge of App / Web servers (NGINX / Tomcat / Jboss Wildfly)
• Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
• Advanced knowledge experience using any of IDE (e.g., Eclipse, SonarQube, STS, VS Code)
• Knowledge on Cloud platform, technologies & deployments is an added advantage
• Resolves technical issues through debugging, research, and
• Must have experience with Agile tools

• Good knowledge in product development domains
• Knowledge in Finance and Insurance domain preferred
• Maintain quality and ensure responsiveness of
• Complete application development by coordinating requirements, schedules, and activities contributing to team meetings;
• Troubleshooting development and production problems across multiple environments and operating platforms.
• Collaborate with the rest of the engineering team to design and launch new features
• Understanding and implementation of security and data
• Ensure designs are in compliance with specifications and standards and best industry
• Usage of Process tools – JIRA, TFS, HP QC or any other agile tools, also knowledge of CMM Level 3 development process.
• Self-motivated & working independently with minimal
• Maintain code integrity and
• Experience working with graphic designers and converting designs to visual
• Follow the coding standards for java and angular

• Usage of troubleshooting tools like J Profiler, J Meter or application performance tuning
• Exposure to Non-web-based developments, for both mobile and
• Development experience using Docker, Kubernetes, Containerization etc in AWS or other cloud platforms
• Willing to take up proof of concepts and showcase the technical capability
• Usage of design tools Visio or draw io
• Usage of CI/CD pipeline