Assistant Manager – Finance

Role: Sales Operations Executive (SOE)

Location: Mumbai (Work from Office)

Employment Type: Full-time

About Cere Labs

Cere Labs is an AI product and services company working with customers across industries such as manufacturing, healthcare and pharma, technology, consulting, and engineering. The company helps organizations adopt and use AI effectively through well-designed solutions and practical implementations.

Cere Labs is a part of the prestigious Forbes Select 200 club. As the company continues to grow, it is looking for talented and enthusiastic individuals to join its sales team and support its business development efforts.

Role Overview

The Sales Back Office Executive will support the sales function by managing research, coordination, documentation, reporting, and sales operations activities. This is a junior role focused on execution and coordination, working closely with the sales head and business development team to ensure smooth running of the sales pipeline.

The role does not involve direct sales closing but plays a critical part in enabling effective sales outcomes.

Key Responsibilities

Sales Research & Lead Qualification

• Identify and qualify target prospects for Cere Labs’ AI services offerings
• Conduct account and company research to gather relevant business, industry, and stakeholder information
• Create and maintain basic account profiles for priority prospects

Sales Enablement & Presentation Support

• Customize existing pitch decks and presentations based on prospect context
• Maintain and organize sales collateral such as presentations, case studies, and capability decks

Sales Coordination & Communication

• Handle email and LinkedIn communication with prospects in coordination with the sales team
• Schedule meetings, demos, and calls with prospective clients
• Join sales meetings (especially online meetings) and support the discussion flow
• Prepare clear and structured Minutes of Meeting (MoMs) and share follow-up action items

Lead Generation & ABM Support

• Support Account-Based Marketing (ABM) initiatives by coordinating outreach and tracking engagement
• Coordinate lead generation activities with interns or external lead generation agencies
• Track responses, follow-ups, and engagement status of outbound activities

Sales Operations & Reporting

• Track lead movement across the sales funnel and ensure follow-ups are completed
• Prepare regular sales pipeline reports and summaries for the sales head
• Support weekly and monthly sales review preparation

Internal Coordination

• Coordinate with internal teams for information required in proposals or presentations
• Assist in maintaining calendars, schedules, and sales documentation repositories

Experience & Skills Required

Experience

• 2–4 years of experience in a sales support, sales operations, inside sales support, or pre-sales role
• Prior experience in B2B services, IT services, SaaS, consulting, or technology companies is preferred

Skills

• Strong written and verbal communication skills
• Good research and information-gathering ability
• Comfortable working with presentations, documents, and spreadsheets
• Ability to manage multiple tasks, follow-ups, and deadlines
• Basic understanding of sales processes and lead management
• Proficiency with MS PowerPoint, Excel, Word, and basic CRM tools

Personal Attributes

• Detail-oriented and well-organized
• Proactive and willing to learn
• Comfortable coordinating with multiple stakeholders
• Professional and confident in client-facing interactions

Work Location & Mode

• Location: Mumbai office
• Work Mode: Full-time, Work from Office

🚨 We’re Hiring: Sales & Marketing (Chillers) | 1–15 Years | Andheri, Mumbai 🚨

Looking for dynamic professionals with experience in chiller sales and marketing.

📍 Location: Andheri, Mumbai

💼 Experience: 1 to 15 years

📊 Industry: HVAC/Industrial Cooling/Engineering

👉 Must have relevant experience in chillers

👉 Strong communication & client-handling skills

What kind of work will you get?

We are looking for a java developer.

Examples of technical tasks:

Working on our backend SDK to implement APIs that will be consumed by the frontend widgets

Designing APIs for different auth recipes

Architecting auth flows

You will also be given non technical tasks like product brain storming, competitor analysis and writing documentation.

Note: Compensation is as per the applicant's geography

Requirements

Well versed in java with 2+ years of professional experience

Familiar with and comfortable working with Web frameworks like FastAPI, Django and Flask

Familiar with HTTP networking in java

Strong understanding of async and sync modes in java

Bonus:

Contributed to open source, or have your own open source repo with a community and many github stars

Built an in-house authentication or authorization solution or worked with solutions such as Keycloak, Auth0, Ory, Okta etc

If you like our project, please star us on https://github.com/supertokens/supertokens-core">Github

Note: Compensation is as per the applicant's geography

Recruitment Process

Initial Filtering

Apply

Technical Interview (1/2) - 1.5 hours

Discussion on your past work, this will involve sharing your work (code and output) via screen share

Architecture discussion and general programming related live code problems.

You will be allowed to use Google throughout the interview and you will be required to have screen share on.

This call will be with the CTO

Technical Interview (2/2) - 1.5 hour

This will involve a discussion to assess the breadth and depth of your technical knowledge and general questions on various technical topics.

You will not be asked to write any code

This call will be with the CTO

Chat with the Co-Founder - 1 hour

This call will involve a general discussion to assess culture fit

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Responsibilities:

• Responsible for development of new highly-responsive, web-based user interface
• Work and collaborate in a scrum structure
• Develop components and libraries that are reusable and future-proof
• Develop a flexible and well-structured APIs to support the system

Required Skills:

• Excellent understanding of Javascript including the OOP concept and how DOM work
• Thorough understanding of React.js and its core principles
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Prior experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs
• Familiarity with HTML / CSS
• GIT experience
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Should be comfortable working in our Bangalore office from Day 1.
• Should possess good communication skills.

About Eastvantage:

At Eastvantage, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.

We are an independently-owned Global business solutions company enabling offshore operations from our locations in the Philippines, India, Bulgaria, Vietnam and Belgium. With European roots, we provide our services to global companies that have offices in every populated continent in the world. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years.

We invite you to navigate through our website to get to know who we are, to see what sets us apart in culture and thinking. Join us and be part of our success story!

Role:

• Developing a good understanding of the solutions which Company delivers, and how these link to Company’s overall strategy.
• Making suggestions towards shaping the strategy for a feature and engineering design.
• Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.  
• Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
• Acting as the Lead Engineer on a project. Helps ensure others follow Company processes, such as release and version control.
• An active member of the team, through useful contributions to projects and in team meetings.
• Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.

Requirements:

• Acquired strong proven professional programming experience.
• Strong command of Algorithms, Data structures, Design patterns, and Product Architectural Design.
• Good understanding of DevOps, Cloud technologies, CI/CD, Serverless and Docker, preferable AWS 
• Proven track record and expert in one of the field - DevOps/Frontend/Backend
• Excellent coding and debugging skills in any language with command on any one programming paradigm, preferred Javascript/Python/Go
• Experience with at least one of the Database systems - RDBMS and NoSQL
• Ability to document requirements and specifications.
• A naturally inquisitive and problem-solving mindset.
• Strong experience in using AGILE or SCRUM techniques to build quality software.
• Advantage: experience in React js, AWS, Nodejs, Golang, Apache Spark, ETL tool, data integration system, certification in AWS, worked in a Product company and involved in making it from scratch, Good communication skills, open-source contributions, proven competitive coding pro

Netzila Technologies Hiring for Website Developer on urgent basis.

JOB DESCRIPTION

• Must have a solid technical background with understanding and/or hands-on experience in web technologies.
• Key Skills: HTML/CSS ,jQuery, PHP, MySQL, AJAX, jQuery, and also PHP Frameworks like Laravel .
• Also having knowledge of CMS like WordPress , Shopify.

EXPERIENCE REQUIRED: 2yrs to 3-yrs.