DBS Mintek Pvt Ltd is looking for an experienced and detail-oriented Accounts Manager to oversee end-to-end accounting operations, ensure statutory compliance, and manage financial reporting for our Pune office. The ideal candidate should possess strong hands-on expertise in accounting, taxation, audits, and financial finalization processes.
Key Responsibilities
- Independently manage day-to-day accounting operations.
- Maintain accurate books of accounts using Tally.
- Handle bookkeeping, journal entries, and ledger scrutiny.
- Prepare and finalize Trial Balance, Profit & Loss Account, and Balance Sheet.
- Manage month-end, quarter-end, and year-end closing activities.
- Ensure timely GST filings, reconciliations, and handling of notices.
- Manage TDS deductions, payments, return filings, and reconciliations.
- Oversee direct and indirect tax compliance and return filings.
- Handle PF compliance and other statutory filings.
- Coordinate and manage internal and statutory audits, including audit finalization.
- Prepare MIS reports and financial analysis using Advanced Excel.
- Ensure adherence to accounting standards, statutory regulations, and company policies.
- Liaise with auditors, tax consultants, banks, and internal stakeholders.
Required Skills & Expertise
- Strong hands-on experience in Tally and accounting software.
- Thorough knowledge of bookkeeping, journal entries, and audit finalization.
- Expertise in GST, TDS, tax returns, and statutory compliance.
- Proficiency in preparing P&L, Balance Sheet, and Trial Balance.
- Experience in managing year-end closing processes.
- Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, complex formulas).
- Strong understanding of Indian taxation laws and accounting standards.
- Excellent analytical, coordination, and communication skills.
Qualifications & Experience
- Bachelor’s or Master’s degree in Commerce / Accounting / Finance.
- CA Inter / CMA Inter or relevant certification preferred.
- 4–8 years of relevant experience, preferably handling accounts independently.
Preferred Attributes
- High level of accuracy and attention to detail.
- Ability to work independently and meet strict deadlines.
- Leadership capability to guide junior accounts staff.
- Strong compliance-driven and ethical approach.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Key Responsibilities:
- Handle escalated voice calls transferred by L1 agents or supervisors.
- Provide expert-level support for complex issues and ensure timely resolution.
- Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
- Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
- Identify patterns in escalations and suggest process/product improvements.
- Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
- Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
- Ensure adherence to SLAs and internal escalation protocols.
- Act as a mentor and point of contact for L1 agents when guidance is needed.
Requirements:
- 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
- Strong verbal communication skills with fluency in [English/Other relevant language].
- Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
- Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
- Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
- Willingness to work in rotational shifts or weekends, if required.
- Bachelor's degree or equivalent preferred.
Responsibilities:
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· - Analyze market trends, competitors, and customer behavior to adjust strategies and improve sales performance.
· - Prepare and present detailed sales reports, forecasts, and performance metrics to senior management.
· - Coordinate with the marketing team to create promotional materials and campaigns.
· - Attend industry events, trade shows, and networking opportunities to promote the company and generate new business.
· - Provide training and support to junior sales staff.
Qualifications:
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· - 3 years of experience in online and offline marketing with a proven track record of achieving sales targets.
· - Strong knowledge of digital marketing tools and techniques, including SEO, PPC, social media, and email marketing.
· - Excellent communication, negotiation, and presentation skills.
· - Ability to analyze data and market trends to make informed decisions.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon