Chartered Accountant - Full time

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Role - Digital Marketing Manager

About Company -

Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Job description -

1. Design, maintain, and supply content for the organization's website

2. Formulate strategies to build lasting digital connection with customers

3. Monitor company presence on social media

4. Launch advertisements to increase brand awareness

5. Plan, monitor & execute social media activities on channels like Facebook, Instagram, Linkedin, Twitter, etc.

6. Run ads on Facebook, Instagram, Google, and other similar channels. 

7.Be actively involved in SEO efforts (keyword, image optimisation etc.)

Minimum experience - 2 years  

[Sr Unity Game Engineer] JP Funware & Technologies

Our Vision

JP Funware & Technologies is a new India-based online gaming company foraying into real money gaming with a portfolio that spans skill games (RummyXL) and many more upcoming ultimate games. The company specializes in technology and artificial intelligence to provide amazing game-playing experiences across its platforms. The Company for a future where the platform can deliver a culturally relevant and enjoyable experience in the Indian gaming environment, with features like easy payment withdrawal, less commission, and much more

The Role

JP Funware & Technologies is looking for a Senior Unity Game Engineer passionate about working on Real Money Games. The ideal candidate will be responsible for planning and implementing game functionality, building the game code, identifying bottlenecks, and ensuring the quality of the finished product. You may also be required to build patches and install game updates.

Key Responsibilities

·       Evaluate the technical performance of the game.

·       Meeting with the design team to discuss gaming ideas and specifications.

·       Managing the complete Unity lifecycle.

·       Develop games in 2D and 3D using the Unity engine.

·       Working on the existing codebase of our real money game.

·       Implement Application functionality as per the required design.

·       GitHub management

·       Establishing strategy and development pipelines.

·       Running diagnostic tests, repairing defects, and providing technical support.

·       Planning and implementing game functionality.

·       Optimizing the game as per the requirement.

·       Identifying and fixing code errors and game bottlenecks.

·       Designing and building game patches and upgrades.

·       Using the best-emerging technology to develop new features and create 2d and 3d interactive gaming.

·       Maintenance/updates (new SDKs, bug fixes, new features, etc.) of launched games and any future titles.

·       Ability to define project goals, outline issues about the attainment of that goal, make a recommendation regarding the course of action, and implement that course of action successfully.

·       Ensure QA and bug resolution of all games, and liaise with VMC for overall testing efforts.

·       Publish games for Android and iOS devices.

Key Skills and Experience Required

·       At least 6 years of experience as a Unity Game Engineer.

·       Deep understanding and working knowledge of Multiplayer Games.

·       Strong knowledge of socket.io is necessary.

·       Previous experience working as a Unity Game Developer.

·       Proven working experience in full-lifecycle game development.

·       Knowledge of 3D development and integrated game physics.

·       Experience with console and mobile game development.

·       Strong knowledge of game development and platforms (Unity, Xcode, and more.)

·       Proficiency in using Google Apps, Microsoft Office (Word, Excel, PowerPoint), and Photoshop.

·       Master's degree in computer science, information science, or related field (preferred)

Why Explore a Career at JPFT

·      Disproportionate Learning

All you need to bring to the table is a passion for Real Money Games and/or Tech. The responsibility for your growth and managing your learning curve is ours. Real money games are one of the most challenging businesses from a Tech & Operations point of view and we intend to expose our employees to various facets of their domain to make them rich with hands-on experience.

·      Work-Life Balance

We do not glorify working overtime in the name of "startup hustle / hyper growth mindset". Efficiency is best driven when there is a solid work-life balance for our team members and we swear by this principle.

·      Wealth Creation

Attractive compensation way above the market along with our generous bonus policy helps us in helping our younger and more passionate team members focus on wealth creation at the very stage of joining the organization.

·      Peace of Mind

Flexible work culture and openness have been an integral part of our company structure from the beginning. We believe in taking care of your mental, physical, and emotional well-being.

It is a golden opportunity to be a part of the team and embark on a two-fold journey - enhancing the sports engagement of an average Indian and being the best RMG tech organization in the country. If you love sports and are passionate about technology and RMG, THIS IS THE PLACE for you!

Benefits at JPFT

Competitive Pay Packages || Swanky & vibrant workspace in Gurgaon || Investment in Learning & Development / Training || Employee Friendly Work Practices || Flexible Leave Policy || Company Laptop || Annual Offsite || Solve Challenging Problems|| High Scope of Innovation

Interview Process JPFT

· Exploratory Call by the HR Team

 The uniqueness of the hiring process at JPFT is that at least ONE Founder will be present in all your interviews. This ensures the candidate gets a very strategic view of where the company aims to be in the medium/long term.

· One Technical Round – The technical round is to gauge & understand competence on the desired skill set and alignment from a technical standpoint.

· Final Round with the Founding Team to understand alignment on the vision and long-term plans of the organization.

PHP Developer:

Responsibilities:

• Gathering & Understanding customer requirements.
• Design, code, test, debug and document software according to the functional requirements.
• Write clean, well structured code with proper abstraction and reusability.
• Work independently and deliver projects under tight deadlines.

What makes you the best fit:

• Exceptional programming skills with strong fundamentals in OOPS, MVC and ORM.
• Good knowledge of PHP, Core PHP, Laravel, CodeIgniter, zend, Shopify, HTML, CSS, Javascript, AJAX, JSON and Rest APIs.
• Proficient with code versioning tools like GIT.
• Must have experience in payment gateway, video streaming and image manipulation.
• Basic knowledge of any JS frameworks like Vue, React, Angular.
• Must be able to work independently and perform under strict deadlines.
• Must be a good team player and has good problem solving skills.

What we look for:

• Strong analytical and problem-solving skills
• Hands on programming work in Advance Java, Springs, Spring Boot framework,
• Ability to independently work on complex business requirements 
• Ability to communicate clearly and concisely 

What will you do:

You will independently work on designing and developing solutions that solve customer’s business problems. You will own the assigned problem statements, evaluate multiple technical approaches and use design-thinking to take independent decisions while implementing the solution. You will also guide junior members of the team and participate in code and design review process.

Who should apply:

You have -

• a graduate degree in BE, BTech, MTech, MCA from a reputed institute
• 5 to 7 years of hands-on experience in programming Core Java 8, Spring Boot, Spring Rest Template, Spring Security, Spring Data, Spring JDBC Template
• Good to Have experience/knowledge on Docker, Oracle, MongoDB, Quartz Scheduler, Shell scripting
• Working experience with Windows, Linux environments